Panasonic Vb-42210, Vb-42211, Vb-42213, Vb-43220, Vb-43221, Vb-43223, Vb-43225, Vb-43230, Vb-43233 Station User Guide

							Switching Between Pulse and Tone Calling 
Switching Between Pulse and Tone 
Callitig 
When you dial your phone, Rulse calling dials by sending out a 
certain number of pulses for each digit, as with old-fashioned 
rotary phones. With tone calling, your phone dials by sending a 
:: distinctive tone for each digit. 
3. Placing Outside C& 
Pick up the handset or press ON/OFF. Your digital phone, in conjunction with the DBS, provides 
several ways for you to place outside calls. 
This chapter covers the following topics: 
I -~ 
1. 
2. 
3. Dial the desired number. 
Press * or ## to switch from pulse to tone calling, or vice 
versa. Making Calls Topic Page 
14 
16 
Making Conference Calls 
You may use your digital phone to create conference calls that 
include up to four parties. 
Adding an Outside Line 
1. To put your call on hold, press HOLD or the outside line key 
you are using. 
2. Access another outside line. 
3. Dial the number of the party to be included in the conference. 
4. Press CONF after the call is answered. 
Adding an Extension to a Conference 
1. Press HOLD. 
2. Dial the number of the extension you wish to add. 
3. Press CONF after the extension answers. Waiting for an Outside Line 23 
Using Account Codes 23 
3. Placing Outside Calls  
						

							Making Calls 
Another Phone 
Using an Outside Line Access Group 
You can dial 9,81, 82, 83, 84, 85, or 86 to access an outside 
line. Each one of these codes gives you access to a group of 
outside lines. The DBS automatically picks an outside line 
from the group for you. 
.’ Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
1. Pick up the handset or press 
ON/OFF. 
2. Dial an access code for an outside line access group (9,E l- 
86) and the telephone number. 
Notes: 
l If all the outside lines in the group are busy, you hear a 
busy tone. 
l If the system is set up for LCR (least-cost-routing) dialing, 
the LCR function is activated when you dial 9. LCR 
automatically routes your call to the least expensive 
outside line. 
Accessing an Outside Line with an FF Key 
1. Press an PP key that is dedicated to an outside line or to a 
group of outside lines 
2. Dial the desired number. 
Calling If the DBS is Behind a PBX 
1. Pick up the handset or press ON/OFF. 
2. Access an outside line. 
To Assign a Walking COS Code 
1. Pick up the handset or press ON/OFF. 
2. Dial “#12.” 
3. Enter the four-digit WaIkirrg Class of Service code (UOOl c 
9999). 
4. Press ‘I#.” 
5. Replace the handset or press 
ON/OFF. 
To Use a Walking COS Code 
1. From the other extension, pick up the handset or press ON/ 
OFF. 
2. Dial “#13.” 
3. Enter your extension number. 
4. Enter your Walking Class of Service code. 
5. Press “#I.” 
6. Access an outside line. 
7. Dial the telephone number. 
The Walking Class of Service will remain in effect unt.iI you 
hang up. 
Note: The same Walking Class of Service code may be used 
by more than one extension. 
fi I lcinn Aririitinnal Foatltrcx !3i-  
						

							Making Call 
Locking Your Extension 
Use this feature to restrict unauthorized access to your phone. 
When your phone is “locked,” it cannot be used to make 
outside calls. It can, however, be used to make internal calls. 
Controlling Your Extension Lock 
1. Pick up the handset or press ON/OFF. 
l-2. Dial 74. 
3. Dial the 4-digit lockout code. 
If your extension is locked, this step unlocks it. If your 
extension is unlocked, this step locks it. 
4. Press ON/OFF. 
Note: Lockout codes can be set up by your system 
administrator or DBS dealer. 
Using Your Calling Privileges from 
Another Phone 
Walking Class of Service (COS) allows you to use your own 
calling privileges at another phone. For example, you may be 
allowed to make long-distance calls from your phone, but a 
phone in your company’s warehouse may be restricted from 
long-distance calls. 
To make long-distance calls from the restricted phone, you can 
go to that phone and enter a Walking COS code before dialing 
the number. 
Before using this feature, you must assign a COS code for your 
phone. 
The following instructions explain how to assign the code as 
well as dial it before placing a call, 3. Dial the PBX access code (see you system administrator or 
dealer for the code). 
4. When you hear the outside line dial tone, dial the telephone 
num her, 
Dialing a Specific Outside Line 
1. Pick up the handset or press ON/OFF. 
2. Dial 88. 
3. Dial the outside line number (01-64). 
4. Dial the telephone number. 
Note: Your system may be set up to use the forced Least Cos 
Routing feature. If so, you cannot dial a specific outside line, 
See you DBS administrator or dealer for more information. 
Making Emergency Calls (911 Calls) 
In newer DBS systems, all extensions can access an outside 
line then dial 9 11, regardless of the calling restricuons assigned 
to the extension. Jn older DBS systems, 9 11 calls can only be 
made from extensions that are allowed to make outside calls. 
Use the following procedure to dial 9 11 calls. (For older 
system, you may have to dial these digits from a phone Ulat is 
allowed to make outside calls.) 
1. Pick up the handset or press ON/OFF. 
2. Dial 9 (or any other number used to access an outside line). 
3. Dial 911. 
3. Placing Outside Calls 1  
						

							Using Speed Dialing 
. 
Using Speed Dialing 
Using Personal Speed Dialing (PSD) 
You can assign PSD (personal spsed dial) numbers to the one- 
touch keys on your phone. All systems provide at least ten 
PSDs numbered 90 to 99. Some systems optionally allow up to 
40 -PSDs numbered 900 to 939. 
Each one-touch key corresponds to one of the personal speed 
dial codes. For example: 
One-touch key.. i 
#l 
#2 
#3 
Cprresponds to personal 
speed dial code.. . 
90 or 900 
91 or 901 
92 or 902 
Assigning PSD Numbers to One-Touch Keys 
1. Pick up the handset or press ON/OFF. 
2. Press PROG. 
3. Press the desired one-touch key. 
4. Dial the phone number (no more than 16 characters). 
Note: You can insert the following characters into the 
number: ” . 
6. Using Additional Features 
The DBS provides a variety of features you can use in your 
daily work. 
This chapter covers the following topics: 
I Page I 
1 Usina Station Lockout I 50 I 
1 Using Your Calling Privileges at Another Phone 1 
50 
Switching Between Pulse and Tone Calling 1 52 
Making Conference Calls 
Using a Headset 
Controlling internal Dial Tone 
Controlling Background Music 52 
53 
53 
54 
Using the Reminder Alarm 
I 54 
Using Caller ID 
I 
1 55  
						

							4. Press CONE 
- 
5. Press AUTO twice. 
6. Enter the voice mail extension number and any special 
numbers that are required by the voice mail. 
For example, if the voice pail number is 500 and the voice 
mail requires an asterisk (*) at the end of the number, enter 
the following digits: 
ON/OFF PROG FF key CONF AUTO AUTO 500 * 
Note: The length of the voice mail number and the special 
codes cannot exceed six digits. If more than six digits are 
required, assign the numbers to a personal or system speed 
dial number, then store the speed dial number rather than 
your password under the voice mail key. 
(See “Using Speed 
Dialing” on page 16.) 
7. Press HOLD. 
Using a Voice Mail Transfer Key 
1. When a call arrives, answer it then press the VM/TRF key. 
The system automatically puts the incoming call on hold. 
2, When the caller asked to be transferred to a voice mailbox, 
press the desired DSS/BLF key or dial the extension number. 
3. Press RELEASE, ON/OFF, or PROG to complete the 
transfer to the voice mailbox. 
F; Cnmm~tnicatina Within Your Offlce 
Using Speed Dialin! 
To insert a.. . Press . . . 
Pause REDIAL 
Flash FLASH 
Hyphen (-) FF6 (flexible function key 6) 
(Appears when the number is 
dialed or checked, but not 
during programming.) 
* * 
5. Press HOLD. 
6. Replace the handset or press ON/OFF. 
Dialing a PSD Number 
1. Pick up the handset or press ON/OFF. 
2. If necessary, access an outside line. 
3. Fess 
the desired one-touch key. 
Checking PSD Numbers 
1. Pick up the handset or press ON/OFF. 
2. Press CONF. 
3. Press the desired one-touch key. 
The PSD number appears 
on the display. 
4. Replace 
the handset or press ON/OFF. 
3. Placing Outside Calls  
						

							Using Speed Dialing 
Using One-Touch Voice Mail Transfer 
Assigning Names fo PSD Numbers 
PSD names are displayed when you dial the PSD number. 
1. Pick yp the handset or press ON/OFF. 5. Press AUTO. 
6. Enter the voice mail extension number and a password (if 
necessary.) If you are accessing a Panasonic Voice Mail, 
include a # at the end. 
2. Press PROG. ‘ 
3. Dial #I. 
.- 
4.-Press AUTO. 
5. Dial a PSD code (90-99, or 900-939). 
Nule: PSD codes correspond to one-touch keys. Code 90 (or 
900) = key 1, code 91 (or 901) = key 2, etc. For example, to 
assign a name to the PSD number on one-touch key 1, use 
PSD code 90 (or 90 1). 
6. Press AUTO once to clear each character in the default name. 
7. Enter the first character of the name. Use the information in For example, if your voice mail number is 500 and you are 
not using a password, you would make the following entry: 
ON/OFF PROG FF key CONF AUTO 500 # 
Note: The length of the voice mail number, including the 
voice mail extension number, password, and # cannot exceed 
six digits. If more 
than six digits are required, assign the 
password to a personal or system speed dial number, then 
store the speed dial number rather than your password under 
the voice mail key. (See “Using Speed Dialing” on page 16.) 
7. Press HOLD. 
Using a Voice Mail Key 
Table 3 on page 19 as a guide. 
1. When the VM key flashes, press it to connect to your 
Note: To enter numbers into name, press CONE To resume 
entering letters, press CONF again. mail box. 
8. Press FLASH. 
Using One-Touch Voice Mail Transfer 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For infonnauon, 
see your system administrator or DBS dealer. 
The One-Touch Voice Mail Trausfer key allows you to quickly 
transfer callers directly into voice mail. 
Assigning a Voice Mail Transfer Key 
9. Repeat steps 7-8 for each character in the name until the 
entire name is entered. 
10. When the name is complete, press FLASII. 
11. Press HOLD. 
Note:To enter more names, repeat steps 4- 10. 
+ n 1. Pick up the handset or press ON/OFF. 
2. Press PROG. 
3. Press the FF key you want to assign.  
						

							Breaking lntd an Outside Call 
. 
Breaking Into an Outside Call 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator pr DBS dealer. 
This feature allows you to interrupt a busy extension. 
.J. Pick up the handset or press ON/OFF. 
2. Dial the extension number. 
3. When you hear the busy tone, press 4. 
Note: In order to break into a busy extension, you must be in 
the same paging group as the extension. 
Using One-Touch Voice Mail Access 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
The One-Touch Voice Mail key can be used to provide one- 
touch access to your voice mailbox. In addition, it also 
provides a flashing red light anytime you have voice mail 
messages. 
Once the key is assigned, you will notice that the key flashes 
when you have a voice message. To dial voice mail, simply 
press the key. 
Assigning a Voice Mail Key 
1. Pick up the handset or press ON/OFF. 
2. Press PROG. 
3. Press the FF key you want to assign. 
4. Press CONF. Using Speed Dialing 
Table 3. Speed dial alphabet entry 
This 
This 
Press this many Press this many 
To enter: key: times: To enter: key: times: 
A 2 1 a 2 4 
:.::.:, :. : ,.:.. 
..:.:.:::::+.: :.. . . : .+: :: :::: . . .,iiliil$fi;:,::;, ,,;,~~x::;:,$ ..:~[6’;;:>.;; 
: ‘I”. .’ ‘%‘.’ .::::::::.:.:.:::::::’ 
:.:.:;y::::::j:: . . . . . . . . . . . . . . . . . . . . . . . . . . . . ::i::;B;‘;;;:.:i:;: :,,,,,..:.:. ~,~ :.:.:. 
. .._.,., .‘.:...~:.:.:.:.:,.  ;, :.:,c i:i;i$.,. ,::,. :;,;li’::;;, :j;;..:x$$... .:y:::::::>::: ., “’ : .‘.‘.“.‘.‘. 
:.:.:.>:.: .,.,.........,. :...:..c.:. . . . ,..... ,: y .:,:,:,:. ..$::$$g.: ,,._ +:; ;g:i:::.:: 
2 3 
C 2 6 
3. Placing Outside Calls 11  
						

							Using Speed Dialing 
. 
Using System Speed Dialing (SSD) 
Up to 90 SSD (system speed dial) numbers cau be assigned 
from the operator’s phone. These SSD numbers are assigned to 
codes 00-89. Some systems allow up to 200 SSD numbers. 
These SSD numbers are assigned to codes 000-199. System 
speed dial numbers are available to everyone. 
Diaiing an SSD Number 
1. Pick up the handset or press ON/OFF. 
2. If necessary, access an outside line. 
3. Press AUTO. 
4. Dial the SSD code (00-89 or 000- 199). 
Checking SSD Numbers 
1. Pick up the handset or press ON/OFF. 
2. Press CONF. 
3. Press AUTO. 
4. Dial the SSD code (00-89 or 000-199). 
The SSD number appears on the display. 
Chaining Speed Dial Numbers 
You can chain together up to five SSD or PSD numbers to 
handle phone numbers longer than 16 characters. 
Note: Before chaining, enter the parts of the phone number into 
one-touch keys or speed dial codes. For example, program the 
first part into one-touch key #l, the second part into one-touch 
key #2, etc. 
Complete the following steps to chain speed dial numbers: 
1. Pick up the handset or press ON/OFF. I Announcing to Busy Extension 
Nutes: 
. Your original conversation is not interrupted by sending 
text message. 
. Text messages can only be sent to callers within your 
facility. 
l The caller must have a display phone to receive the text 
message. 
l Text messages can be changed by your DBS 
administrator or dealer. 
To Speak to the Announcing Party 
1. Press the Talkback* key. 
2. Speak with the announcing party. 
3. Press the Talkback* key to return to the original call. 
* The Talkback key is an FF key that has been assigned to 
the 
Talkback function. The Talkback function is typically used il 
situations where the extension user 
must handle more than 
one call, The Talkback key must be set up by the system 
administrator or dealer. 
Transferring Calls with an Announcement 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information 
see your system administrator or DBS dealer. 
1. Press HOLD. 
2. Dial the extension number. 
3. When you hear a busy tone, press 5. 
4. When you are connected to the called party, press ON/OF1  
						

							Announcing to Busy Extensions 
. 
Announcing to Busy Extensions 
F&dialing Outside Numbers 
2. If necessary, access an outside line. 
3. Do one of the following: 
Note: This feature requires system programming or a specific 
DBS configuration, and may not be available. For information, 
see your system administrator or DBS dealer. 
This feature allows you to make an announcement to a busy 
extension. The announcement is only heard by the called party, 
not by the other party he or she is talking to. 
Making an Announcement 
1. Pick up the handset or press ON/OFF. 
2. Dial the extension number. 
3. Press 5 if you hear the busy tone. 
4. Make your announcement. 
Your voice is heard on the extension, not on the outside line. 
Answering an Announcement 
To answer an announcement, you may use the Talkback key to 
speak to the announcing party or you may send a text message. 
To Answer with Text 
1. While remaining on the line with the original party, press 
CONF. 
2. Dial the digits 1 to 5 to send a text reply to the party that has 
just called. 
Dialed Digit Text Message 
1 Take A Message 
2 Please Hold 
3 Will Call Back 
4 Transfer 
5 Unavailable 
if... Then . . . 
You are using a PSD number Press the one-touch key for 
the first part of the number. 
or 
a. Press AUTO. 
b. Dial the cde for the frrst 
part of the number. 
You are using a SSD number a, Press AUTO. 
b. Dial the code for the first 
part of the number. 
4. Use the one-touch keys or speed dial codes to dial the 
remaining parts of the phone number until it is completed. 
Redialing Outside Numbers 
Redialing 
1. Pick up the handset or press ONlUFF. 
2. Access an outside line. 
3. Press REDIAL. 
The phone dials the last outside number dialed. 
Auto-Redial 
Some systems allow the last number dialed (either outside or 
inside call) to be redialed simply by pressing the REDIAL key. 
1. When your phone is idle or receiving dial lone, press 
REDIAL. 
SaTIt v 
-* -.- eN*,r 
nfflpo 3. Placing Outside Calls 21  
						

							Redialina Outside Numbers Using Absence Messages 
Auto-Repeat Dialing Using Absence Messages 
With some systems, if the outside number dialed is busy, 
pressing the HEDIAL key will repeatedly redial the number 
until answered or the number of retries reaches a set limit. 
1. After receiving busy tone when dialing an outside number, 
_ press the REDIAL key. 
Assigning the Absence Message 
Absence messages appear on the display of any internal caller 
who calls your extension. 
1. Pick up the handset or press ON/OFF. 
To cancel Aufo-Repeat Dialing 
1. Replace the handset or press ON/OFF. 
Saving and Redialing a Number 
You can save au outside number for redialing. A saved number 
can be redialed even if it is not the last number dialed. 
Saving a Number 
1. Dial the desired phone number. 
2. Press AUTO twice. 
3. Press *. 
4. Replace the handset or press ON/OFF. 
Redialing a Saved Number 
1. Access an outside line. 
2. Press AUTO. 
3. Press *. 2. Dial 71. 
3. Dial the message number (O-9). 
4. Dial the date or time of your return, using MM/DD or 
HH/MM (24-hour) format. 
5. Press ON/OFF. 
Note: five absence messages (O-4) are supplied with the DBS. 
Your system administrator or dealer can set up five more 
customized messages (5-9). The messages supplied with the 
system are: 
Number Message 
0 lu Meeting 
1 At Lunch 
2 
Out of Office 
3 Vacation 
4 Auother Office 
Cancelling the Absence Message 
1. Pick up the handset or press ON/OFF. 
2. Dial 71. 
3. Press ON/OFF. 
-. 
* - . * 1- A-l- Fi Cnmmunicatlna When Your Office L