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Panasonic Network Disk Recorder Wjnd300a Setup Instructions
Panasonic Network Disk Recorder Wjnd300a Setup Instructions
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91 Screenshot 3 The top menu (Connection Information) of the HDD DISK MENU will be displayed. Step 3 Information of the hard disk drives of the unit or the con- nected extension unit will be displayed. To display the available disk space of each recording area, click Partition Information. Screenshot 4 The Partition Information menu will be displayed. Step 4 The available disk size of each recording area on the hard disk drive will be displayed.
92 Initialize the Hard Disk Drive [Format] Initialize (format) the built-in hard disk drive and the hard disk drives of the connected optional extension unit. It is possible to select and initialize a hard disk drive independently. When using in the RAID 5 mode, all the unit will be initialized. It is necessary to initialize the hard disk drive in the following cases. •When the built-in hard disk of the unit is replaced or when the hard disk drive is added newly •When using the connected optional extension unit for the first time It is also required to partition the hard disk drive into the normal recording area, the event recording area, the copy area and the pre-recording area. Important: •When initialized, all recorded data will be erased. •When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button ( ) at the top right of the window, otherwise it may cause malfunction. Initialize the normal recording area/event recording area/copy area [Format] Initialize (format) the normal recording area/event recording area/copy area as follows. Screenshot 1 Click the [Format] button on the top menu (Connection Information) of the HDD DISK MENU to display the Format window. Step 1 Select the desired hard disk drive to be initialized. •To initialize all the hard disk drives, check the All Format checkbox. •To select all the hard disk drives in the unit, check the checkbox of the desired unit displayed in the far left column. When the checkbox of the unit is checked, all the hard disk drive displayed on the right (in the same row) will be selected. •To select the hard disk drive independently, check the checkbox of the desired hard disk drive. Step 2 Click the [EXECUTE] button after completing the set- tings. Note: Pre-recording area will be deleted when the normal recording area/event recording area/copy area are formatted.
93 Screenshot 2 The table will be displayed and the available disk space of each recording area will be indicated. Step 3 Enter the desired disk size to be allocated for each recording area (normal area/event area/copy area). Note: Disk size to be allocated for each recording area should be larger than the size resulting from the fol- lowing formula. Minimum disk size to be allocated for each recording area = Number of hard disks to be initialized x 30 GB. When it is unnecessary to set the capacity, enter 0. Step 4 Click the [Format] button after completing the settings. Screenshot 3 The deletion confirmation window will be displayed. Step 5 Click the [OK] button. Screenshot 4 When completing the initialization, the result will be dis- played. Step 6 When the [OK] button is clicked, the Format window will be displayed. Step 7 Click the [Main] button to return to the operation win- dow. The unit will restart when this button is clicked. Main
94 Initialize the pre-recording area [Pre Recording areas Format] Initialize the pre-recording area as follow. Important: When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button ( ) at the top right of the window, otherwise it may cause malfunction. Screenshot 1 Click Pre Recording areas Format on the top menu (Connection Information) of the HDD DISK MENU to display the Pre Recording areas Format window. Step 1 Select the desired hard disk drive to be initialized. Only a single hard disk drive can be initialized at a time. Step 2 Click the [EXECUTE] button after completing the set- tings. Screenshot 2 The table will be displayed and the capacity of the pre- recording area can be configured with this table. Step 3 Enter the desired disk size to be allocated as the pre- recording area for each camera channel. Notes: • Disk size of each pre-recording area should be larg- er than 15 GB. When it is unnecessary to designate the disk size, enter 0. • The actual size of the pre-event recording area may be 1-3 GB smaller than the entered value. • Pre-recording areas of up to 16 camera channels can be set at the unit or an extension unit. Important: • Before formatting the pre-event recording areas, configure the following settings for the camera chan- nels to which pre-event recording area is assigned. (When formatting the pre-event recording areas without configuring the following settings, recorded images may not be saved with the desired recording duration.) • MODEL/COMPRESSION, ADDRESS, USER ID and Password on the NW Camera Setup page • RATE and DURATION of PRE-EVENT on the Program Setup page
95 Screenshot 4 When completing the initialization, the result will be dis- played. Step 6 When the [OK] button is clicked, the Format window will be displayed. Step 7 Click the [Main] button to return to the operation win- dow. The unit will restart when this button is clicked. Main Screenshot 3 The deletion confirmation window will be displayed. Step 5 Click the [OK] button.• When the following setting for the camera channels to which pre-event recording area is assigned are configured using the Administrator Console of WJ- ND300 series or the IP Quick Setup Tool, it is nec- essary to format the pre-event recording areas again. • Image compression method of the camera, IP address of the camera, user name/password, recording rate and recording duration for the pre- event recording area Step 4 Click the [Format] button after completing the settings.
96 Remove the Hard Disk Drive from the System Logically [Remove] It is possible to remove the hard disk drive logically (unmount) without uninstalling (detaching) the hard disk drive physically. It is recommended to remove the hard disk logically when the hard disk of the unit or an extension unit is having trouble and it is necessary to remove it temporarily but not to stop operation. Do the following to remove the hard disk drive logically. Important: When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button ( ) at the top right of the window, otherwise it may cause malfunction. Screenshot 1 Click Remove on the top menu (Connection Information) of the HDD DISK MENU to display the Remove window. Step 1 Click the [EXECUTE] button to remove the hard disk drive indicated with * or LOST on the HDD DISK MENU. Note: Asterisks (*) will be displayed after replacing the hard disk drive. LOST will be displayed when the hard disk drive is removed. Screenshot 2 When completing the logical remove of the hard disk drive, the result will be displayed. Step 2 When the [OK] button is clicked, the Remove window will be displayed.
97 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. •Is the same IP address provided to other devices? Refer to a system administrator for further informa- tion. •Are you accessing the wrong IP address? Check the connection as follows: >ping IP address of this unit If there is reply from this unit, the connection is nor- mal. If not, check the settings of the IP address and the subnet mask. •Is the valid IP address set? Refer to a system administrator for further informa- tion. •Is the connection indicator of the 10/100BASE-T port lit? When it is not lit, connection to a LAN is not estab- lished or a network is not working correctly. Confirm that the connection indicator of the 10/100BASE-T port is lit. Refer to a system administrator if it is not lit. Reference pages Cause/solution •Is the Ethernet cable firmly connected to the 10/100 BASE-T port? Confirm the cable is firmly connected.–Symptom Cannot access from the browser. – 65 – 65 •Are there contradictions between the address and the network subnet to be accessed? Or is Use Proxy Server for the settings of the brows- er checked? When accessing this unit in the same subnet, entering the address of this unit in the Don’t Use Proxy For These Addresses box is recommended.65 •The buttons may not be displayed orderly if the font setting of Windows has been changed from the default setting. Use with the default font setting.The buttons on the browser are displayed out of align- ment. –
98 – •This may occur due to the display adapter and driver combination. aWhen this occurred, update the driver of the display adapter to the latest version first. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. 1. After closing all browser windows, right-click on the desktop and select Properties from the dis- played pop-up menu. 2. Select Settings from Display Properties, and then click the [Advanced] button. 3. Click the [Troubleshoot] tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration. Reference pages Cause/solutionSymptom •Reload the contents by pressing the [F5] key.Some contents are not dis- played on the browser.– When displaying MPEG-4 images on a multi-screen, images from two cameras or more are displayed in sequence on a single area. d •Depending on the traffic of the network, there might be difficulties in displaying images. Press the [F5] but- ton on the keyboard to request images. •Images recorded at low recording rate (less than 1 ips) may sometimes not be refreshed. The image is not being refreshed.–
•The Active X control is not installed in the PC. Install the Active X control by referring to the following page. •Are the correct user ID and password entered? Confirm the correct user ID and password. 99 When MPEG-4 is selected for the image compression method of the camera, live images may not be displayed in the image display area and black screen will be dis- played for a few minutes in the following cases. •When frequently checked if the appropriate values are set for the recording settings (by clicking the [Measurement] button on the Program Setup win- dow (advanced setup menu: Schedule - Program)) •When the settings of the unit are saved repeatedly Wait around 10 minutes without any operations. The unit will function normally. •Are the connected network cameras configured cor- rectly? Check the settings of the setup menu (Camera -NW Camera Setup). •When trying to display MPEG-4 images via Internet, images may not be displayed. MPEG-4 image display via Internet is affected by the configurations of the network devices such as a router. Refer to the net- work administrator for further information. The message Please Wait. remains on the screen. No live image is displayed. 60 – 54 8 101 – •Are the settings of the setup menu configured correct- ly? Check the settings of the setup menu (Schedule - Program - LIVE VIDEO). •Are the network settings of the cameras and the unit configured correctly? Check the settings of IP address, subnet mask and default gateway for them. Cannot close the authenti- cation window displayed when displaying the basic operation window. Live/recorded images in MPEG-4 format are not dis- played in a normal manner. 77– •When turning on the power of this unit or when con- necting the LAN cable to the camera port when the camera is active, images may not be displayed/recorded in a normal manner for around a minute (at a maximum) just after turning on the power of this unit or after connecting the LAN cable to the camera port. Reference pages Cause/solutionSymptom
•When logged in with Limited user account of Windows operating system, images will not be dis- played since the active X control may not be installed correctly. Log in with Computer administrator user account. 100 •Are the settings of the network camera set correctly? Check the model of the set camera on the setup menu (Camera - NW Camera Setup). •The line speed settings may be not the same between the unit and the hub, for example, 100M BASE-TX Full for the unit and 100M BASE-TX half, etc. Some hubs change the line speed automatically depending on the network traffic and it may cause configuration errors. Check the line speed settings of both the unit and the hub, and configure the line speed settings of both to conform them. •Are the user ID and the password for the network camera set correctly? Check if the user ID and password are set correctly on the setup menu (Camera - NW Camera Setup).Cannot operate the camera. Refresh of live images is unstable. Browser disconnection sometimes occurs. Network performance is poor. Image file downloaded from the FTP server is faulty. The setup menu of the cam- era is not displayed even though the [SETUP] button on the NW Camera Setup menu of the setup menu (advanced) is clicked. 60 34, 48, 55 60 •Change the port number for the camera, and then click the [SETUP] button again. •The configured settings for transmission rate/record- ing rate may be beyond the maximum network perfor- mance. Lower the value/rate of the settings relating to the net- work such as the transmission rate, recording rate, etc.– 60 Reference pages Cause/solutionSymptom – – •When the image compression method of all cameras in use is not the same, performance may become lower. (Refresh of images will be unstable.)Live/recording images are not displayed.