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Panasonic Network Disk Recorder Wjnd300a Setup Instructions

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    							91
    Screenshot 3
    The top menu (Connection Information) of the HDD
    DISK MENU will be displayed.
    Step 3
    Information of the hard disk drives of the unit or the con-
    nected extension unit will be displayed. 
    To display the available disk space of each recording
    area, click Partition Information.
    Screenshot 4
    The Partition Information menu will be displayed.
    Step 4
    The available disk size of each recording area on the
    hard disk drive will be displayed. 
    						
    							92
    Initialize the Hard Disk Drive [Format]
    Initialize (format) the built-in hard disk drive and the hard disk drives of the connected optional extension unit.
    It is possible to select and initialize a hard disk drive independently.
    When using in the RAID 5 mode, all the unit will be initialized. 
    It is necessary to initialize the hard disk drive in the following cases.
    •When the built-in hard disk of the unit is replaced or when the hard disk drive is added newly
    •When using the connected optional extension unit for the first time
    It is also required to partition the hard disk drive into the normal recording area, the event recording area, the copy
    area and the pre-recording area.
    Important:
    •When initialized, all recorded data will be erased.
    •When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button
    ( ) at the top right of the window, otherwise it may cause malfunction.
    Initialize the normal recording area/event recording area/copy area [Format]
    Initialize (format) the normal recording area/event recording area/copy area as follows.
    Screenshot 1
    Click the [Format] button on the top menu (Connection
    Information) of the HDD DISK MENU to display the
    Format window.
    Step 1
    Select the desired hard disk drive to be initialized.
    •To initialize all the hard disk drives, check the All
    Format checkbox.
    •To select all the hard disk drives in the unit, check
    the checkbox of the desired unit displayed in the far
    left column. When the checkbox of the unit is
    checked, all the hard disk drive displayed on the
    right (in the same row) will be selected.
    •To select the hard disk drive independently, check
    the checkbox of the desired hard disk drive.
    Step 2
    Click the [EXECUTE] button after completing the set-
    tings.
    Note:
    Pre-recording area will be deleted when the normal
    recording area/event recording area/copy area are
    formatted. 
    						
    							93
    Screenshot 2
    The table will be displayed and the available disk space
    of each recording area will be indicated.
    Step 3
    Enter the desired disk size to be allocated for each
    recording area (normal area/event area/copy area).
    Note:
    Disk size to be allocated for each recording area
    should be larger than the size resulting from the fol-
    lowing formula. Minimum disk size to be allocated
    for each recording area = Number of hard disks to
    be initialized x 30 GB.
    When it is unnecessary to set the capacity, enter 0.
    Step 4
    Click the [Format] button after completing the settings.
    Screenshot 3
    The deletion confirmation window will be displayed.
    Step 5
    Click the [OK] button.
    Screenshot 4
    When completing the initialization, the result will be dis-
    played.
    Step 6
    When the [OK] button is clicked, the Format window
    will be displayed.
    Step 7
    Click the [Main] button to return to the operation win-
    dow. The unit will restart when this button is clicked.
    Main 
    						
    							94
    Initialize the pre-recording area [Pre Recording areas Format]
    Initialize the pre-recording area as follow.
    Important:
    When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button
    ( ) at the top right of the window, otherwise it may cause malfunction.
    Screenshot 1
    Click Pre Recording areas Format on the top menu
    (Connection Information) of the HDD DISK MENU to
    display the Pre Recording areas Format window.
    Step 1
    Select the desired hard disk drive to be initialized.
    Only a single hard disk drive can be initialized at a time.
    Step 2
    Click the [EXECUTE] button after completing the set-
    tings.
    Screenshot 2
    The table will be displayed and the capacity of the pre-
    recording area can be configured with this table. 
    Step 3
    Enter the desired disk size to be allocated as the pre-
    recording area for each camera channel.
    Notes:
    • Disk size of each pre-recording area should be larg-
    er than 15 GB. When it is unnecessary to designate
    the disk size, enter 0.
    • The actual size of the pre-event recording area may
    be 1-3 GB smaller than the entered value.
    • Pre-recording areas of up to 16 camera channels
    can be set at the unit or an extension unit.
    Important:
    • Before formatting the pre-event recording areas,
    configure the following settings for the camera chan-
    nels to which pre-event recording area is assigned.
    (When formatting the pre-event recording areas
    without configuring the following settings, recorded
    images may not be saved with the desired recording
    duration.)
    • MODEL/COMPRESSION,  ADDRESS,
    USER ID and Password on the NW Camera
    Setup page
    • RATE and DURATION of PRE-EVENT on
    the Program Setup page 
    						
    							95
    Screenshot 4
    When completing the initialization, the result will be dis-
    played.
    Step 6
    When the [OK] button is clicked, the Format window
    will be displayed.
    Step 7
    Click the [Main] button to return to the operation win-
    dow. The unit will restart when this button is clicked.
    Main
    Screenshot 3
    The deletion confirmation window will be displayed.
    Step 5
    Click the [OK] button.• When the following setting for the camera channels
    to which pre-event recording area is assigned are
    configured using the Administrator Console of WJ-
    ND300 series or the IP Quick Setup Tool, it is nec-
    essary to format the pre-event recording areas
    again.
    • Image compression method of the camera, IP
    address of the camera, user name/password,
    recording rate and recording duration for the pre-
    event recording area
    Step 4
    Click the [Format] button after completing the settings. 
    						
    							96
    Remove the Hard Disk Drive from the System Logically
    [Remove]
    It is possible to remove the hard disk drive logically (unmount) without uninstalling (detaching) the hard disk drive
    physically. It is recommended to remove the hard disk logically when the hard disk of the unit or an extension unit is
    having trouble and it is necessary to remove it temporarily but not to stop operation.
    Do the following to remove the hard disk drive logically.
    Important:
    When exiting from the HDD DISK MENU, be sure to click the [Main] button. Do not click the close button
    ( ) at the top right of the window, otherwise it may cause malfunction.
    Screenshot 1
    Click Remove on the top menu (Connection
    Information) of the HDD DISK MENU to display the
    Remove window.
    Step 1
    Click the [EXECUTE] button to remove the hard disk
    drive indicated with * or LOST on the HDD DISK
    MENU.
    Note:
    Asterisks (*) will be displayed after replacing the
    hard disk drive.
    LOST will be displayed when the hard disk drive is
    removed.
    Screenshot 2
    When completing the logical remove of the hard disk
    drive, the result will be displayed.
    Step 2
    When the [OK] button is clicked, the Remove window
    will be displayed. 
    						
    							97
    Troubleshooting
    Before asking for repairs, check the symptoms with the following table.
    Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
    described below, and when having a problem with installations.
    •Is the same IP address provided to other devices?
    Refer to a system administrator for further informa-
    tion. •Are you accessing the wrong IP address?
    Check the connection as follows:
    >ping IP address of this unit 
    If there is reply from this unit, the connection is nor-
    mal.
    If not, check the settings of the IP address and the
    subnet mask. •Is the valid IP address set?
    Refer to a system administrator for further informa-
    tion. •Is the connection indicator of the 10/100BASE-T port
    lit? When it is not lit, connection to a LAN is not estab-
    lished or a network is not working correctly. Confirm
    that the connection indicator of the 10/100BASE-T
    port is lit. Refer to a system administrator if it is not lit.
    Reference 
    pages Cause/solution
    •Is the Ethernet cable firmly connected to the 10/100
    BASE-T port? Confirm the cable is firmly connected.–Symptom
    Cannot access from the
    browser.
    –
    65
    –
    65
    •Are there contradictions between the address and the
    network subnet to be accessed?
    Or is Use Proxy Server for the settings of the brows-
    er checked?
    When accessing this unit in the same subnet, entering
    the address of this unit in the Don’t Use Proxy For
    These Addresses box is recommended.65
    •The buttons may not be displayed orderly if the font
    setting of Windows has been changed from the
    default setting. Use with the default font setting.The buttons on the browser
    are displayed out of align-
    ment.
    – 
    						
    							98
    – •This may occur due to the display adapter and driver
    combination.
    aWhen this occurred, update the driver of the display
    adapter to the latest version first.
    If updating the driver does not solve the problem,
    adjust the hardware acceleration as follows.
    1. After closing all browser windows, right-click on
    the desktop and select Properties from the dis-
    played pop-up menu.
    2. Select Settings from Display Properties, and
    then click the [Advanced] button.
    3. Click the [Troubleshoot] tab and disable the
    DirectDraw acceleration by adjusting the level of
    Hardware acceleration.
    Reference
    pages Cause/solutionSymptom
    •Reload the contents by pressing the [F5] key.Some contents are not dis-
    played on the browser.–
    When displaying MPEG-4
    images on a multi-screen,
    images from two cameras or
    more are displayed in
    sequence on a single area.
    d
    •Depending on the traffic of the network, there might
    be difficulties in displaying images. Press the [F5] but-
    ton on the keyboard to request images.
    •Images recorded at low recording rate (less than 
    1 ips) may sometimes not be refreshed.
    The image is not being
    refreshed.– 
    						
    							•The Active X control is not installed in the PC. Install
    the Active X control by referring to the following
    page.
    •Are the correct user ID and password entered?
    Confirm the correct user ID and password.
    99
    When MPEG-4 is selected for the image compression
    method of the camera, live images may not be displayed
    in the image display area and black screen will be dis-
    played for a few minutes in the following cases. 
    •When frequently checked if the appropriate values are
    set for the recording settings (by clicking the
    [Measurement] button on the Program Setup win-
    dow (advanced setup menu: Schedule - Program))
    •When the settings of the unit are saved repeatedly
    Wait around 10 minutes without any operations. The
    unit will function normally. 
    •Are the connected network cameras configured cor-
    rectly? Check the settings of the setup menu
    (Camera -NW Camera Setup).
    •When trying to display MPEG-4 images via Internet,
    images may not be displayed. MPEG-4 image display
    via Internet is affected by the configurations of the
    network devices such as a router. Refer to the net-
    work administrator for further information.
    The message Please Wait.
    remains on the screen.
    No live image is displayed.
    60
    –
    54
    8
    101
    –
    •Are the settings of the setup menu configured correct-
    ly? Check the settings of the setup menu (Schedule
    - Program - LIVE VIDEO).
    •Are the network settings of the cameras and the unit
    configured correctly? Check the settings of IP
    address, subnet mask and default gateway for them.
    Cannot close the authenti-
    cation window displayed
    when displaying the basic
    operation window.
    Live/recorded images in
    MPEG-4 format are not dis-
    played in a normal manner.
    77–
    •When turning on the power of this unit or when con-
    necting the LAN cable to the camera port when the
    camera is active, images may not be
    displayed/recorded in a normal manner for around a
    minute (at a maximum) just after turning on the power
    of this unit or after connecting the LAN cable to the
    camera port.
    Reference
    pages Cause/solutionSymptom 
    						
    							•When logged in with Limited user account of
    Windows operating system, images will not be dis-
    played since the active X control may not be installed
    correctly.
    Log in with Computer administrator user account.
    100
    •Are the settings of the network camera set correctly?
    Check the model of the set camera on the setup
    menu (Camera - NW Camera Setup). •The line speed settings may be not the same between
    the unit and the hub, for example, 100M BASE-TX
    Full for the unit and 100M BASE-TX half, etc.
    Some hubs change the line speed automatically
    depending on the network traffic and it may cause
    configuration errors. Check the line speed settings of
    both the unit and the hub, and configure the line
    speed settings of both to conform them.
    •Are the user ID and the password for the network
    camera set correctly?
    Check if the user ID and password are set correctly
    on the setup menu (Camera - NW Camera Setup).Cannot operate the camera.
    Refresh of live images is
    unstable.
    Browser disconnection
    sometimes occurs.
    Network performance is
    poor.
    Image file downloaded from
    the FTP server is faulty.
    The setup menu of the cam-
    era is not displayed even
    though the [SETUP] button
    on the NW Camera Setup
    menu of the setup menu
    (advanced) is clicked.
    60 34, 48, 55
    60 •Change the port number for the camera, and then
    click the [SETUP] button again.
    •The configured settings for transmission rate/record-
    ing rate may be beyond the maximum network perfor-
    mance.
    Lower the value/rate of the settings relating to the net-
    work such as the transmission rate, recording rate,
    etc.–
    60
    Reference
    pages Cause/solutionSymptom
    –
    – •When the image compression method of all cameras
    in use is not the same, performance may become
    lower. (Refresh of images will be unstable.)Live/recording images are
    not displayed. 
    						
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