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Panasonic Network Disk Recorder Wj Nd400 Operating Instructions

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Page 61

Troubleshooting
61
SD memory data is not displayed on
rec event listData on SD memory cannot be played from a normal rec event list or from
date search. Filter the rec event list 
by using [SD memory] of the rec event
search and then select rec event list to play images. −
The recorded time on the SD memory data is the time set for the camera
when the image is recorded on the SD memory card. Check the time set for
the camera. −
Cannot play SD memory data
If the recording consists of only a fe
w frames,...

Page 62

Troubleshooting
62
Audio is not recorded
Audio is not be played correctlyIs Mic input selected for Audio mode on the setup menu of the network
camera?
Setup 
Instructions 
(PDF file)
Is 32 kbps selected for Audio bit rate on the setup menu of the network
camera?
Check the settings of the camera. Setup 
Instructions 
(PDF file)
Audio may not play when playing the most recent images while recording
images or audio. 
If this happens, stop and then star t playing the images again. −
Cannot play audio using...

Page 63

Troubleshooting
63
 Refresh of live images is unstable
 Browser disconnection occurs
 Network performance is poor
 Downloaded image is not displayedcorrectly
 The image is not displayed, 
recorded, or played back correctly. If the cameras use different compression formats, the performance may be
poor (image update is unstable).
−
The settings may exceed the performanc e limit of network cable or the
recorders network.
Lower the value/rate related to network performance, such as the live
transmission rate...

Page 64

Troubleshooting
64
The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The
following remedies do not affect  other applications or security.
The Information bar used in the followi ng problems and remedies indicates the me ssage bar that appears under the address bar  in Internet
Explorer.
Message display
ProblemRemedy
The following message appears in the information bar.
Pop-up blocked. To see this pop- up or...

Page 65

65
Glossary
This manual uses the following words.
ActiveX Control
A software module developed by Microsoft. It is used to add
functions, downloaded from a web server via the Internet or an
Intranet, to Internet Explorer. The recorder uses it to display video.
Bit rate
Indicates how many bits of data c
an be processed or transmitted in a
unit of time. Generally, the units are in bps, or bits per second. Used
to indicate the compression rate of video and audio data, and how
much data a communications line...

Page 66

Glossary
66
IP Masquerading
A technology for sharing a single global address between two or
more PCs. Allows simultaneous connection of multiple machines to
1 global address to dynamically convert NAT and different TCP/UDP
port numbers.
IP address
The identification number as signed to PCs connected via IP
networks such as the Internet or an Intranet, or to individual
communications devices. Do not assign the same address to
multiple devices, especially on the Internet.
Internet
PC network that connects...

Page 67

Glossary
67
Resolution
Indicates the smoothness of the image quality and the size of the
images recorded from the camera. Indicates the number of dots
used in the image displayed on the screen. A horizontal resolution of
720 dots and a vertical resolution of 480 dots is expressed as 720-
480.
Router
Placed in between different networks, a router sends data to the
proper destination via network. If  data on the network is addressed
to an external network, routers s end the data to the outside of the...

Page 68

68Index
1-screen ........................................................................................................ 27
4-screen ........................................................................................................ 31
A
Access log ..................................................................................................... 37
ActiveX ............................................................................................................ 9
Alarm action...

Page 69

For U.S., Canadian and Puerto Rican fields:
Panasonic System Solutions Company, 
Unit Company of Panasonic Co rporation of North America 
www.panasonic.com/business/ 
For customer support, call 1. 800.52 8.6747 
Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 
Panasonic Canada Inc. 
5770 Ambler Drive, Mississauga, 
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca 
Panasonic Sales Company 
Division of Panasonic Puerto Rico Inc. 
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5...
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