Panasonic Network Disk Recorder Wj Nd400 Operating Instructions

About mail notification
51
*1 HDD capacity warningA warning mail with the  content will be sent when  the available disk space becomes less than the set value for HDD
capacity warning of Disk of the Mai ntenance menu. After a warning mail is sent, a warning mail with the  cont ent will be
sent each time 1% of the available disk space is reduced, and a warning mail with the  content will be sent when there is  no available
disk space. 
*2 The HDD smart warning mail is not s ent in the RAID5 mode or the...

52Error log
The followings are the descriptions about the c
ontents of the error log and the network error log. 
About the error log
Description of error Error log Network log LCDOutput from 
connector
Power outage detection POWER LOSS
−ERR POWER FAILURE Power outage 
recovery completion 
output
Recover from a power 
outage POWER RECOVERED
−−−
Alteration Detection ALTERED **CH −−−
No response from a address 
of Panasonic alarm protocol PANASONIC_ALM_RES_E
RR
−− Network error 
output
Failed to resolve a...

Error log
53
Single mode format failure Recorder: MAIN-d SINGLE 
FORMAT 
ERROR−Recorder: MAIN-d ERR 
HDD FORMAT 
FAIL  HDD error output
Extension
unit: EXTu-d 
SINGLE 
FORMAT 
ERROR Extension
unit:
EXTu-d ERR 
HDD FORMAT 
FAIL
RAID5 format failure  Recorder: MAIN RAID5  FORMAT 
ERROR−Recorder: MAIN ERR 
HDD FORMAT 
FAIL HDD error output
Extension
unit: EXTu RAID5 
FORMAT 
ERROR Extension
unit:
EXTu ERR 
HDD FORMAT 
FAIL
RAID6 format failure  Recorder: MAIN RAID6  FORMAT 
ERROR−Recorder: MAIN ERR 
HDD...

Error log
54
HDD SKIP warning*3 Recorder: MAIN-d HDD SKIP −−−
Extension
unit: EXTu-d HDD 
SKIP
Remove HDD auto links
(per HDD)  Recorder: MAIN-d 
LOGICALLY 
REMOVED −Recorder: MAIN-d ERR 
HDD REMOVE 
ERROR HDD error output
Extension
unit: EXTu-d 
LOGICALLY 
REMOVED Extension
unit:
EXTu-d ERR 
HDD REMOVE 
ERROR
Remove HDD auto links
(per Unit)  Recorder: MAIN 
LOGICALLY 
REMOVED −Recorder: MAIN ERR 
HDD REMOVE 
ERROR HDD error output
Extension
unit: EXTu 
LOGICALLY 
REMOVED Extension
unit:
EXTu ERR 
HDD...

Error log
55
Copy area available 
capacity warning
(FULL)COPY-HDD FULL
−AREA ERR COPY-HDD FULL Available disk 
space warning 
output
Copy error NO DATA COPY −−−
Network link error −NETWORK LINK 
ERROR NW ERR NW LINK ERROR Network error 
output
Network camera error 
detection CAM cc COMMUNICATION 
ERROR
−NW ERR CAMERA cc 
ERROR Camera error 
output
Network camera error 
detection
(audio) CAM cc COMMUNICATION 
ERROR (AUDIO)
−NW ERR CAMERA cc 
ERROR Camera error 
output
Network camera error 
recovery CAM cc...

Error log
56
FTP log-in failure−LOGIN_FAULT
−Network error 
output
FTP log-out failure −LOGOUT_FAULT
−Network error 
output
Other error for FTP −OTHER_ERR
−Network error 
output
DDNS IP address update −IP_ADD_UPDA
TE_OK −−
No response from the 
DDNS server −SVR_ERR
−Network error 
output
Password error for DDNS 
user name −
USER_PASS_E
RR −
Network error 
output
DDNS IP address update 
error −IP_ADD_UPDA
TE_ERR −Network error 
output
Other error for DDNS −OTHER_ERR
−Network error 
output
Synchronization...

Error log
57
*1 HDD remove error is an error that occurs when the hard disk drive is removed without pressing the respective USE button.
*2 In the RAID 5 mode or the RAID6 mode, only Error log is di splayed, but neither Indication on the LCD nor Output from the connector on
the rear panel is displayed.
*3 HDD SKIP is the function that continues recording even when an error occurs, such as an HDD write error, by recording image s on the next
HDD.
*4 Video loss is an error that may occur between the...

58Error operations
Do the following when the error log is displayed.
 Contact the dealer when an unlisted error occurred.
About the error operations
Error log displayLCDDescription of errorRemedy
MAIN-d WRITE ERR
(EXTu-d WRITE ERR) Failed to read or write data to the HDD.
The HDD may have malfunctioned.If this error occurs frequently, contact
your dealer to have the HDD replaced.
*1MAIN-d READ ERR
(EXTu-d READ ERR)
MAIN-d HDD SKIP
(EXTu-d HDD SKIP)
MAIN RAID5 1DOWN
(EXTu RAID5 1DOWN)MAIN ERR
RAID5 1DOWN...

Error operations
59
*1 The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD.
The (message) is displayed when an error  occurs with the extension unit (WJ-HDE400).
NETWORK LINK 
ERROR
NW ERR
NW LINK ERROR PORTp ERR, NW link error
Check the network connection.
CAM cc SD ERR NW ERR CAMERA cc SD ERROR Abnormality with the cameras SD 
memory card.
An SD memory card was not detected 
or there is not enough space on the 
card. Check the camera...

60Troubleshooting
Before requesting service, check the following items. Contact y
our dealer if the problem does not appear here, if the problem is not resolved by
these remedies, or if you have any ques tions about settings and installation.
Problems
ProblemCheck item/remedyPage
Cannot access from browser Check if the 10BASE-T, 100BASE-TX
, or 1000BASE-TX cable is connected
to the network port. −
If the network port connection indicator does not light, the LAN is not
connected or the network is  not...