Panasonic Network Disk Recorder Wj Nd300p Operating Instructions

51
Password error for
DDNS user name–DDNSUSERPASS_ERR–Network error output
DDNS IP address
update error–DNSIPADDUPDATE_ERR–Network error output
Other error for
DNS–DNSOTHER–Network error output
Synchronization
with the NTP serv-
er succeeded–NTPGETTIME_OK––
Failed to resolve
NTP server
address from DNS–NTPSVRADD_ERR–Network error output
Failed to adjust the
time–NTPSETTIME_ERR–Network error output
No response from
the NTP server–NTPSVRRES_ERR–Network error output
Other error for
NTP–NTPOTHER–Network...

EVT-**% or
EVT-FULL
CPY-**% or
CPY-FULL
CAM cc ERR
LINK_ERR_0pHDD-5ERR
EVENT-HDD FULL
HDD-6ERR 
COPY-HDD FULL
NET-3-0ERR
CAMERA cc ERROR
NET-1-p ERR
NW LINK ERRORThe HDD is almost full or
completely full.
Communication with the
network camera is unstable,
or no network camera is
connected.
Network between this unit
and the network camera is
disconnected.Initialize or replace the HDD. (*1)
Press the ALARM RESET button to cancel
the error status. Check the communication
status between this unit and the...

53
Parameter
uDescription
Unit/unit numberDetail
1-6: Extension unit, 9: RAID of this unit, 0: SINGLE of this unit
f FAN number 1-4: FAN number (FAN1-FAN4)
d Disk number 1-4: Disk number (HDD1-HDD4), 5: Others (Unknown HDD)
p Network port number 1: Camera port, 2: Client PC port, 3: Maintenance port
cc
vvvCamera number
Volume number01-32: Camera number
NML: Normal recording area, EVT: Event recording area, 
CPY: Copy area
Parameter in the logs above 

54
•Is the Ethernet cable firmly connected to the 10BASE-
T/100BASE-TX port?
Confirm the cable is firmly connected.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
•Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion. •Are you accessing...

55
• Are the settings of the network camera set correctly?
Check the model of the set camera on the setup
menu (Camera - NW Camera Setup).
• Are the user ID and the password for the network
camera set correctly?
Check if the user ID and password are set correctly
on the setup menu (Camera - NW Camera Setup).
• Depending on the traffic of the network, there might
be difficulties in displaying images. Press the [F5] but-
ton on the keyboard to request images.
• Images recorded at low recording rate (less...

56
When using a PC on which Windows XP Service Pack2 (SP2) is installed
The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed.
Follow the instructions below when the following occurred. By performing the following solutions, other applications
and the security level may not be affected. 
The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar
only when there is information to communicate....

57
The following message is
displayed on the information
bar.
To help protect your
security, Internet Explorer
blocked this site from
downloading files to your
computer. Click here for
options…
–
–
The following message is
displayed on the information
bar when tried to execute a
downloaded file. The pub-
lisher could not be verified.
Are you sure you want to
run this software?
•Click the information bar and select Download
File….
When downloading fails even though you selected
Download File…, perform the...

Panasonic Canada Inc.5770 Ambler Drive,Mississauga, 
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca
Panasonic Sales Company
Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300
Panasonic System Solutions Company, 
Unit Company of Panasonic Corporation of North America
Security Systems 
www.panasonic.com/security
For customer support, call 1.877.733.3689
Executive Office: Three Panasonic Way 2H-2, Secaucus, New...