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Panasonic Network Disk Recorder Wj Nd300a Operating Instructions
Panasonic Network Disk Recorder Wj Nd300a Operating Instructions
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![Page 46
46
Playback Downloaded Images
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
Uninstalling the Viewer Software
[For Windows XP]
1. Open Add or Remove Programs in Control Panel.
2. Select ND Viewer (the program to be deleted) from presently installed programs and click the [Remove] button.
The uninstall program will be launched and the wizard will be displayed.
3. Uninstall the program by following instructions on the monitor.
[For Windows 2000]...](http://img.usermanuals.tech/thumb/58/69382/w64_wj-nd300a_oi_en_om_d-45.png "Page 46
46
Playback Downloaded Images
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
Uninstalling the Viewer Software
[For Windows XP]
1. Open Add or Remove Programs in Control Panel.
2. Select ND Viewer (the program to be deleted) from presently installed programs and click the [Remove] button.
The uninstall program will be launched and the wizard will be displayed.
3. Uninstall the program by following instructions on the monitor.
[For Windows 2000]...")
![Page 47
47
Screenshot 2
The [Open file] window will be displayed.
Step 2
Select the downloaded image data file (filename.n3r).
Note:
It is possible to select two files or more (up to 32
files) by clicking the desired files while holding down
the [Ctrl] key or the [Shift] key.
Step 3
Click the [Open] button.
Screenshot 3
The recorded images will be played in this area.
Step 4
Click the [PLAY] button.
Notes:
•When played image reached the end, black screen
will be displayed and paused.
•When two files or more are...](http://img.usermanuals.tech/thumb/58/69382/w64_wj-nd300a_oi_en_om_d-46.png "Page 47
47
Screenshot 2
The [Open file] window will be displayed.
Step 2
Select the downloaded image data file (filename.n3r).
Note:
It is possible to select two files or more (up to 32
files) by clicking the desired files while holding down
the [Ctrl] key or the [Shift] key.
Step 3
Click the [Open] button.
Screenshot 3
The recorded images will be played in this area.
Step 4
Click the [PLAY] button.
Notes:
•When played image reached the end, black screen
will be displayed and paused.
•When two files or more are...")
![Page 48
48
Save Downloaded Images
It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only
when the image is paused.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [SAVE] button.
Screenshot 2
The Save As window will be displayed.
Step 3
Enter the file name and select JPG (*.jpg) for Save as
type.
Step 4
Designate the folder and click the [Save] button.
→The...](http://img.usermanuals.tech/thumb/58/69382/w64_wj-nd300a_oi_en_om_d-47.png "Page 48
48
Save Downloaded Images
It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only
when the image is paused.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [SAVE] button.
Screenshot 2
The Save As window will be displayed.
Step 3
Enter the file name and select JPG (*.jpg) for Save as
type.
Step 4
Designate the folder and click the [Save] button.
→The...")
![Page 49
49
Print the Displayed Image
It is possible to print the paused image.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [PRINT] button.
Note:
The time and date being displayed on the viewer
when paused will also be printed.](http://img.usermanuals.tech/thumb/58/69382/w64_wj-nd300a_oi_en_om_d-48.png "Page 49
49
Print the Displayed Image
It is possible to print the paused image.
Screenshot 1
Start operation when playing the downloaded images
using the viewer software.
Step 1
Click the [PAUSE] button.
Step 2
Click the [PRINT] button.
Note:
The time and date being displayed on the viewer
when paused will also be printed.")
![Page 50
50
Perform the Alteration Detection
It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down-
loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection.
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
Screenshot 2
The [Open file] window will be displayed.
Step 2
Select the downloaded image data file (filename.n3r).
Step 3
Click the [Open]...](http://img.usermanuals.tech/thumb/58/69382/w64_wj-nd300a_oi_en_om_d-49.png "Page 50
50
Perform the Alteration Detection
It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down-
loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection.
Screenshot 1
Start up the viewer software and display the following
window.
Step 1
Click the [OPEN] button.
Screenshot 2
The [Open file] window will be displayed.
Step 2
Select the downloaded image data file (filename.n3r).
Step 3
Click the [Open]...")
51 Notification by E-Mail Alarm Mail Notification The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs. Contents of the alarm mail: Edit the Contents of the Alarm Mail It is possible to edit the contents of the alarm mail that notifies of the event occurrence with the time and date of the event occurrence. To edit the alarm mail, do the following. Step 1 Edit the contents using text editing software and save in the text format. Depending on the item (time and date at an event occurrence, cause of alarm, host address, etc.) to be displayed, the characters to be entered will be different. Refer to the following list of characters to be replaced when editing the contents of the mail. Save the edited mail contents with the file name almmail.tmpl. Step 2 Start up the FTP software and enter the IP address of the unit to connect to that unit. Enter the user name and password as follows. User Name: User ID of the administrator (Default: ADMIN) Password: Password respective to the user ID of the administrator (The default password is 12345.) Refer to a system administrator for further information about the settings of user name and password. Step 3 Transfer the edited file (almmail_p.tmpl) in the text format. The directory to be sent is as follows. /data/HTML_FILES Note: It is required to configure the settings in advance to attach an image to a mail. Refer to the setup instructions (PDF) for further information. In ND300A (192.168.1.250), alarm was occurred. Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example:1-JAN-2005 GMT+09:00) Cause of alarm: Displays an event type and a camera channel or an alarm number (Example:COMMAND ALARM 5CH) File name of alarm image: The file name of the image attached to an e-mail. URL: http://192.168.1.250/
52 List of characters to be replaced Item to be displayed Display style of Exampleentered characters Time and date when the alarm occurred %#05000000 4-digit display (2005 - 2035) Month when the alarm occurred (number) %#05000100 1 or 2-digit display (1 - 12) Month when the alarm occurred (letters) %#05000200 Displays first 3 letters (Jan, Feb … Dec) Day when the alarm occurred %#05000300 1 or 2-digit display (1 - 31) Time when the alarm occurred %#05000400 24-hour display (15:00:00 GMT xx : xx) Mail address of the sender %#05000500 Host name of ND300A %#05000600 IP Address of ND300A %#05000700 192.168.1.250 Cause of alarm %#05000800 Terminal: TERMINAL ALARM Command: COMMAND ALARM Emergency recording: EMERGENCY Site: SITE ALARM Scene change: SCD ALARM Alarm number %#05000900 1 or 2-digit (1 - 32) + CH File name of the alarm image %#05001000 xx_ALMyyyymmddhhmmss.jpg Remains blank when no alarm image exists. xx: Camera channel number yyyymmdd: Date (year, month, day) when the alarm occurred hhmmss: Time (hour, minute, second) when the alarm occurred URL %#05001100 Host name/domain name: HTTP port number/ • When the set host name and the domain name are obtained correctly using DDNS (Only when ON is selected for DDNS Setup) IP Address: HTTP port number/ • When Host Name and Domain Name are not set (Only when OFF is selected for DDNS) • When the host name and the domain name failed to be obtained correctly using DDNS (Only when ON is selected for DDNS Setup) The part following the IP address (:HTTP port number) will be omitted when 80 is set for HTTP Port Number.
53 Warning Mail Notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND300A (192.168.0.250) STATUS REPORT. DATE: 2005-1-1 12:00:00 STATUS: The description of the trouble will be displayed. (Ex.THERMAL ERROR) Display Description DATE Time and date when the trouble occurred will be displayed. STATUS The description of the trouble will be displayed. HDD Capacity warning* 1: EVENT-HDD CAPACITY REMAINS ** % COPY-HDD CAPACITY REMAINS ** % ** indicates the available disk space (%) EVENT-HDD FULL COPY-HDD FULL Power outage detection: POWER LOSS Recover from a power outage: POWER RECOVERED NW camera trouble detection: CAM**COMMUNICATION ERROR * indicates camera channel NW camera trouble recovery: CAM** COMMUNICATION RECOVERED * indicates camera channel HDD smart warning * 2: HDDx-y DISK WARNING x-y indicates disk number (sequential serial number) HDD hour meter warning: HDDx-y HOUR METER WARNING Remove auto links: HDDx-y LOGICALLY REMOVED x-y indicates disk number (sequential serial number) RAID5 recovery failure: HDDxRAID5 RECOVERY FAILURE (x indicates unit number) Fan trouble: FAN ERROR x-y x indicates unit number, y indicates fan number Thermal trouble: THERMAL ERROR x-y x indicates unit number, y indicates sensor number NW Link error: PORTx NETWORK LINK ERROR x indicates network port number RAID1 down: HDDx-y RAID5 1DOWN x-y indicates disk number (sequential serial number) RAID2 down: HDDx RAID5 2DOWN x indicates unit number (sequential serial number) DHCP IP address lost: PORTx DHCP ERROR x indicates network port number *1: HDD capacity warning A warning mail with the content will be sent when the available disk space becomes less than the set value for HDD Capacity Warning in the Maintenance menu. After a warning mail is sent, a warning mail with the content will be sent each time 1% of the available disk space is reduced, and a warning mail with the content will be sent when there is no available disk space. *2: The HDD smart warning mail is not sent in the RAID 5 mode.
54 About the Error Log The following are the descriptions about the contents of the error log and the network error log. Content Power outage detectionError Log Network log Indication on the LCD Output from the connec- tor on the rear panel PWR LOSS–SYS-1 ERR POWER FAILURE – Recover from a power outagePWR RECOVER––– Fan warning FAN u-f–FAN-1-u-f ERR FAN ERROR Error output Thermal error warningTHERMAL u-1–TML-1-u-1 ERR THERMAL ERROR Error output Extension mode settings error––SYS-2 SINGLE RAID MIX ERROR – HDD Write error W-ERR u-d––– HDD Read error R-ERR u-d––– RAID 1 down HDu-d 1DOWN–HDD-10 ERR RAID5 1DOWNHDD error output RAID 2 down HDu 2DOWN––HDD error output Disk array change–– Please Setup on DISK CONFIG MENU– HDD S.M.A.R.T. warningSMART u-d–HDD-1-u-d ERR HDD WARNINGHDD error output HDD hour meter warning * 1 Volume Error HDD SKIP warning *2 H.METER u-d V-ERROR vvv SKIP HDD u-d– – –HDD-2-u-d ERR HDD HOUR METER – –HDD error output HDD error output HDD error output Remove auto links HDD error under HDD RAID 5 recovery REMOVE u-d HDu-d RCVR-ERR e– –HDD-3-u-d ERR HDD REMOVED –HDD error output – HDD RAID5 failureR-FAIL u–HDD-4-u ERR RAID5 RECOVERY HDD error output EVENT area available capacity warningEVT-**%––Copy/event recording area available capacity warning output EVENT area available capacity warning (FULL)EVT-FULL–HDD-5 ERR EVENT-HDD FULL Copy/event recording area available capacity warning output COPY area available capacity warningCPY-**%––Copy/event recording area available capacity warning output COPY area available capacity warning (FULL) Copy errorCPY-FULL NO DATA CPY– –HDD-6 ERR COPY-HDD FULL –Copy/event recording area available capacity warning output – HDD RAID board initialization failureHDD-9 ERR RAID INITIAL ERR *1: In the RAID 5 mode, only Error Log is displayed, but neither Indication on the LCD nor Output from the con- nector on the rear panel is displayed. *2: HDD SKIP is the function that continues recording even when an error occurs, such as an HDD write error, by recording images on the next HDD.
55 Network link error–LINK_ERR_0p NET-1-p ERR NW LINK ERRORNetwork error output Network camera error detectionCAM cc ERR– NET-3-0 ERR CAMERA cc ERRORCamera error output Network camera error recovery E-mail transmis- sion completeCAM cc RECOVER –– SMTPMAIL_SEND– –– – E-mail authentica- tion error–SMTPATTEST_ERR–Network error output Failed to resolve POP3 server address from DNS–SMTPPOP3ADD_ERR–Network error output Failed to find POP3 server–SMTPPOP3SVR_ERR–Network error output Failed to resolve SMTP server address from DNS–SMTPSVRADD_ERR–Network error output Failed to find SMTP server–SMTPSVR_ERR–Network error output MAIL FROM command error–SMTPMAILFROM_ERR–Network error output RCPT TO command error–SMTPRCPTTO_ERR–Network error output Failed to find SMTP server Other error–SMTPOTHER SMTP–Network error output FTP client trans- mission complete–FTPCLIENT_OK–– FTP server trans- fer complete–FTPSVRFWD_OK–– Failed to resolve FTP server address from DNS–FTPSVRADD_ERR–Network error output Failed to find FTP server–FTPSVR_ERR–Network error output FTP uploading error–FTPUPLOAD_ERR–Network error output FTP passive mode error–FTPPASSIVE_ERR–Network error output FTP log-in failure–FTPLOGIN_FAULT–Network error output FTP log-out failure–FTPLOGOUT_FAULT–Network error output Other error for FTP–FTPOTHER–Network error output DDNS IP address update–DDNSIPADDUPDATE_OK– No response from the DDNS server–DDNSSVRRES_ERR–Network error output Content Error Log Network log Indication on the LCD Output from the connec- tor on the rear panel
Other error for NTP Time from the NTP server is invalid Failed to resolve NTP server address from DNS Failed to adjust the time No response from the NTP server SNMP transmis- sion succeeded 56 Password error for DDNS user name–DDNSUSERPASS_ERR–Network error output DDNS IP address update error–DNSIPADDUPDATE_ERR–Network error output Other error for DNS–DNSOTHER–Network error output Synchronization with the NTP serv- er succeeded–NTPGETTIME_OK–– –NTPSVRADD_ERR–Network error output –NTPSETTIME_ERR–Network error output –NTPSVRRES_ERR–Network error output – – NTPOTHER NTPTIME_INVALID – – Network error output Network error output –SNMPSEND_OK–– Password error for SNMP user name–SNMPUSERPASS_ERR–Network error output SNMP object inquiry failure–SNMPOBJ_ERR–Network error output Other error for SNMP–SNMPOTHER–Network error output Having IP address succeeded DHCP lost–DHCPIPADD_OK DHCPIPADD_LOST– –Network error output DHCP IP address update failure xx%–DHCPIPADDUPDATE_ERR–Network error output DHCP IP address inquiry failure–DHCPIPADDENT_ERR–Network error output Other error for DHCP–DHCPOTHER–Network error output HTTP login–HTTPLOGIN–– Password error for HTTP user name–HTTPUSERPASS_ERR–Network error output HTTP download failure–HTTPDOWNLOAD_ERR–Network error output HTTP inquiry invalid–HTTPDREQUEST_ERR–Network error output Other error for HTTP–HTTPOTHER–Network error output Move to CONFIG CONFIG_LOGIN CONFIG– Content Error Log Network log Indication on the LCD Output from the connec- tor on the rear panel
Request to start writing on the cam- era SD deniedCAM cc SD START ERRNET_5-0 ERR CAMERA cc SD ERRORCamera error output Request to finish writing on the cam- era SD deniedCAM cc SD END ERRNET_5-0 ERR CAMERA cc SD ERRORCamera error output Request to obtain a data list on the camera SD deniedCAM cc GET LIST ERRNET_5-0 ERR CAMERA cc SD ERRORCamera error output Request to obtain SD memory data on the camera SD deniedCAM cc GET IMG ERRNET_5-0 ERR CAMERA cc SD ERRORCamera error output Request to delete SD memory data on the camera SD deniedCAM cc DEL IMG ERRNET_5-0 ERR CAMERA cc SD ERRORCamera error output 57 Camera SD mem- ory card errorCAM cc SD ERR NET_5-0 ERR CAMERA cc SD ERRORCamera error output Content Error Log Network log Indication on the LCDOutput from the connec- tor on the rear panel
58 EVT-**% or EVT-FULL CPY-**% or CPY-FULL CAM cc ERR LINK_ERR_0p CAM cc SD ERRHDD-5ERR EVENT-HDD FULL HDD-6ERR COPY-HDD FULL NET-3-0ERR CAMERA cc ERROR NET-1-p ERR NW LINK ERROR NET_5-0 ERR CAM- ERA cc SD ERROR (or no indication)The HDD is almost full or completely full. Communication with the network camera is unstable, or no network camera is connected. The unit is disconnected from the network. An SD card memory error occurred. The SD memory card may be not detected, or there is no available space on the SD memory card on the camera.Initialize or replace the HDD. (*1) Check the communication status between this unit and the network camera. Check the network connection. Check the SD memory card and the settings on the camera. Contact the dealer. After replacing the faulty disk, the error sta- tus will be canceled. (*1) SMART u-d HDD-1-u-d ERR HDD WARNINGThe HDD may be malfunc- tioning and may work incor- rectly.Contact the dealer to replace the HDD. (*1) H.METER u-d HDD-2-u-d ERR HDD HOUR METERThe set time for the hour meter has passed. It may be reaching the end of the HDD’s lifetime.If this error occurs frequently, contact the dealer to replace the HDD. (*1) V-ERROR vvv REMOVE u-d HDD-3-u-d ERR HDD REMOVEDData on each recording area is lost by the REMOVE error, etc. The HDD has been unmounted from the system automatically.Contact the dealer. After replacing the faulty disk, the error sta- tus will be canceled. (*1) W-ERR u-d Failed to write/read data on the HDD. The HDD may be malfunc- tioning.If this error occurs frequently, contact the dealer to replace the HDD. (*1) R-ERR u-d HDu-d 1DOWN HDD-10 ERR RAID5 1DOWNA HDD of RAID is failed. Contact the dealer. After recovering/replacing the faulty disk, the error status will be canceled. HDu 2DOWN SKIP u-d Please Setup on DISK CONFIG MENU The unit is currently inoper- able since the disk array is changed.Display DISK CONFIG MENU and initial- ize or replace the hard disk. When the Error Log is Displayed Do the following when the error log is displayed on the LCD. Error Log Indication on the LCDDescription Solution
59 Parameter uDescription Unit/unit numberDetail 1-6: Extension unit, 9: RAID of this unit, 0: SINGLE of this unit f FAN number 1-4: FAN number (FAN1-FAN4) d Disk number 1-4: Disk number (HDD1-HDD4), 5: Others (Unknown HDD) p Network port number 1: Camera port, 2: Client PC port cc vvv eCamera number Volume number HDD error count01-32: Camera number NML: Normal recording area, EVT: Event recording area, CPY: Copy area The number of HDD errors occurring under HDD RAID 5 recov- ery Parameter in the logs above *1: The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD. Contact the dealer when an unlisted error occurred.Error Log Indication on the LCDDescription Solution CAM cc SD START ERR CAM cc SD END ERR CAM cc GET LIST ERR CAM cc GET IMG ERR CAM cc DEL IMG ERRNET_5-0 ERR CAM- ERA cc SD ERRORAn SD card memory error occurred. Communication with the network camera is unstable, or no network camera is connected.Check the SD memory card and the settings on the camera. Check the communication status between this unit and the network camera.
60 •Is the Ethernet cable firmly connected to the 10BASE- T/100BASE-TX port? Confirm the cable is firmly connected. Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. •Is the same IP address provided to other devices? Refer to a system administrator for further informa- tion. •Are you accessing the wrong IP address? Check the connection as follows: >ping IP address of this unit If there is reply from this unit, the connection is nor- mal. If not, check the settings of the IP address and the subnet mask. •Is the valid IP address set? Refer to a system administrator for further informa- tion. •Is the connection indicator of the 10BASE-T/- 100BASE-TX port lit? When it is not lit, connection to a LAN is not established or a network is not working correctly. Confirm that the connection indicator of the 10BASE- T/100BASE-TX port is lit. Refer to a system adminis- trator if it is not lit. Reference pages Cause/solution –Symptom Cannot access from the browser. – Refer to the Setup Instructions (PDF). – Refer to the Setup Instructions (PDF). •Are there contradictions between the address and the network subnet to be accessed? Or is Use Proxy Server for the settings of the brows- er checked? When accessing this unit in the same subnet, entering the address of this unit in the Don’t Use Proxy For These Addresses box is recommended.Refer to the Setup Instructions (PDF).