Panasonic Network Disk Recorder Wj Nd300a Operating Instructions

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Notification by E-Mail
Alarm Mail Notification
The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs.
Contents of the alarm mail:
Edit the Contents of the Alarm Mail
It is possible to edit the contents of the alarm mail that notifies of the event occurrence with the time and date of the
event occurrence.
To edit the alarm mail, do the following.
Step 1
Edit the contents using text editing software and save in the text format.
Depending on the...

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List of characters to be replaced
Item to be displayed Display style of Exampleentered characters
Time and date when the alarm occurred %#05000000 4-digit display (2005 - 2035)
Month when the alarm occurred (number) %#05000100 1 or 2-digit display (1 - 12)
Month when the alarm occurred (letters) %#05000200 Displays first 3 letters (Jan, Feb … Dec)
Day when the alarm occurred %#05000300 1 or 2-digit display (1 - 31)
Time when the alarm occurred %#05000400 24-hour display (15:00:00 GMT xx : xx)
Mail...

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Warning Mail Notification
The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.
ND300A (192.168.0.250) STATUS REPORT.
DATE: 2005-1-1 12:00:00
STATUS: The description of the trouble will be displayed. (Ex.THERMAL ERROR)
Display Description
DATE  Time and date when the trouble occurred will be displayed. 
STATUS The description of the trouble will be displayed.
HDD Capacity warning*
1: 
EVENT-HDD CAPACITY REMAINS ** %
COPY-HDD CAPACITY REMAINS...

54
About the Error Log
The following are the descriptions about the contents of the error log and the network error log.
Content
Power outage
detectionError Log Network log  Indication on 
the LCD
Output from the connec-
tor on the rear panel
PWR LOSS–SYS-1 ERR
POWER FAILURE
–
Recover from a
power outagePWR RECOVER–––
Fan warning  FAN u-f–FAN-1-u-f ERR
FAN ERROR
Error output
Thermal error
warningTHERMAL u-1–TML-1-u-1 ERR
THERMAL ERROR
Error output
Extension mode
settings error––SYS-2 SINGLE
RAID
MIX...

55
Network link error–LINK_ERR_0p NET-1-p ERR
NW LINK ERRORNetwork error output
Network camera
error detectionCAM cc ERR–
NET-3-0 ERR
CAMERA cc ERRORCamera error output
Network camera
error recovery
E-mail transmis-
sion completeCAM cc RECOVER
––
SMTPMAIL_SEND–
––
–
E-mail authentica-
tion error–SMTPATTEST_ERR–Network error output
Failed to resolve
POP3 server
address from DNS–SMTPPOP3ADD_ERR–Network error output
Failed to find
POP3 server–SMTPPOP3SVR_ERR–Network error output
Failed to resolve
SMTP...

Other error for
NTP Time from the NTP
server is invalid Failed to resolve
NTP server
address from DNS
Failed to adjust the
time
No response from
the NTP server
SNMP transmis-
sion succeeded
56
Password error for
DDNS user name–DDNSUSERPASS_ERR–Network error output
DDNS IP address
update error–DNSIPADDUPDATE_ERR–Network error output
Other error for
DNS–DNSOTHER–Network error output
Synchronization
with the NTP serv-
er succeeded–NTPGETTIME_OK––
–NTPSVRADD_ERR–Network error output
–NTPSETTIME_ERR–Network...

Request to start
writing on the cam-
era SD deniedCAM cc SD START
ERRNET_5-0 ERR
CAMERA cc SD
ERRORCamera error output
Request to finish
writing on the cam-
era SD deniedCAM cc SD END
ERRNET_5-0 ERR
CAMERA cc SD
ERRORCamera error output
Request to obtain
a data list on the
camera SD deniedCAM cc GET LIST
ERRNET_5-0 ERR
CAMERA cc SD
ERRORCamera error output
Request to obtain
SD memory data
on the camera SD
deniedCAM cc GET IMG
ERRNET_5-0 ERR
CAMERA cc SD
ERRORCamera error output
Request to delete
SD...

58
EVT-**% or
EVT-FULL
CPY-**% or
CPY-FULL
CAM cc ERR
LINK_ERR_0p
CAM cc SD ERRHDD-5ERR
EVENT-HDD FULL
HDD-6ERR 
COPY-HDD FULL
NET-3-0ERR
CAMERA cc ERROR
NET-1-p ERR
NW LINK ERROR
NET_5-0 ERR CAM-
ERA cc SD ERROR
(or no indication)The HDD is almost full or
completely full.
Communication with the
network camera is unstable,
or no network camera is
connected.
The unit is disconnected
from the network.
An SD card memory error
occurred. The SD memory
card may be not detected,
or there is no available
space...

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Parameter
uDescription
Unit/unit numberDetail
1-6: Extension unit, 9: RAID of this unit, 0: SINGLE of this unit
f FAN number 1-4: FAN number (FAN1-FAN4)
d Disk number 1-4: Disk number (HDD1-HDD4), 5: Others (Unknown HDD)
p Network port number 1: Camera port, 2: Client PC port
cc
vvv
eCamera number
Volume number
HDD error count01-32: Camera number
NML: Normal recording area, EVT: Event recording area, 
CPY: Copy area
The number of HDD errors occurring under HDD RAID 5 recov-
ery
Parameter in the logs...

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•Is the Ethernet cable firmly connected to the 10BASE-
T/100BASE-TX port?
Confirm the cable is firmly connected.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
•Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion. •Are you accessing...