Panasonic Network Camera Wv Sw352 Wv Sw355 Installation Guide

							Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. 
The model number is abbreviated in some descriptions in this manual.
Installation Guide
Network Camera
Model No. WV-SW355PJ
WV-SW355, WV-SW352
WV-SW355E, WV-SW352E 
						

							2
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC 
SHOCK DO NOT OPEN
The lightning flash with arrow-
head symbol, within an equilat-
eral triangle, is intended to alert 
the user to the presence of 
uninsulated "dangerous volt-
age" within the product's enclo-
sure that may be of sufficient 
magnitude to constitute a risk of 
electric shock to persons.
The exclamation point within an 
equilateral triangle is intended 
to alert the user to the presence 
of important operating and 
maintenance (servicing) instruc-
tions in the literature accompa-
nying the appliance.
WARNING:
•   Apparatus shall be connected to a mains sock-et outlet with a protective earthing connection.
•   The mains plug or an appliance coupler shall 
remain readily operable.
•   The apparatus should not be exposed to drip-
ping or splashing and that no objects filled 
with liquids, such as vases, should be placed 
on the apparatus.
•   All work related to the installation of this prod-
uct should be made by qualified service per -
sonnel or system installers.
•   For PERMANENTLY CONNECTED 
APPARATUS provided neither with an all-pole 
MAINS SWITCH nor an all-all pole circuit 
breaker, the installation shall be carried out in 
accordance with all applicable installation 
rules.
•   The connections should comply with local 
electrical code.
The serial number of this product may be found 
on the surface of the unit.
You  should  note  the  model  number  and  serial 
number  of  this  unit  in  the  space  provided  and 
retain  this  book  as  a  permanent  record  of  your 
purchase  to  aid  identification  in  the  event  of 
theft.
  Model No. 
  Serial No.
NOTE:  This  equipment  has  been  tested  and 
found to comply with the limits for a Class A digi-
tal  device,  pursuant  to  Part  15  of  the  FCC  Rules. 
These  limits  are  designed  to  provide  reasonable 
protection  against  harmful  interference  when  the 
equipment  is  operated  in  a  commercial  environ-
ment.  This  equipment  generates,  uses,  and  can 
radiate radio frequency energy and, if not installed 
and used in accordance with the instruction man-
ual, may cause harmful interference to radio com-
munications.
Operation  of  this  equipment  in  a  residential  area 
is  likely  to  cause  harmful  interference  in  which 
case the user will be required to correct the inter -
ference at his own expense.
FCC  Caution:  To  assure  continued  compliance, 
(example  -  use  only  shielded  interface  cables 
when  connecting  to  computer  or  peripheral 
devices).  Any  changes  or  modifications  not 
expressly  approved  by  the  party  responsible  for 
compliance  could  void  the  user’s  authority  to 
operate this equipment.
For U.S.A
For U.S.A
This Class A digital apparatus complies with 
Canadian ICES-003.
For Canada
Power disconnection. Unit with or without ON-OFF 
switches have power supplied to the unit whenev-
er the power cord is inserted into the power 
source; however, the unit is operational only when 
the ON-OFF switch is in the ON position. Unplug 
the power cord to disconnect the main power for 
all units. UL listed model No.
WV-SW355, WV-SW355PJ, WV-SW352
For U.S. and Canada:
WV-SW355, WV-SW355PJ, WV-SW352
For Europe and other countries:
WV-SW355E, WV-SW352E 
						

							3
We declare under our sole responsibility that the product 
to  which  this  declaration  relates  is  in  conformity  with  the 
standards  or  other  normative  documents  following  the 
provisions of Directives 2006/95/EC and 2004/108/EC.
Nosotros declaramos bajo nuestra única responsabili dad 
que  el  producto  a  que  hace  referencia  esta  declaración 
está  conforme  con  las  normas  u  otros  documentos 
normativos  siguiendo  las  estipulaciones  de  las  directivas 
2006/95/CE y 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che 
il  prodotto  a  cui  si  riferisce  la  presente  dichiarazione 
risulta  conforme  ai  seguenti  standard  o  altri  documenti 
normativi  conformi  alle  disposizioni  delle  direttive 
2006/95/CE e 2004/108/CE.
Wir erklären in alleiniger Verantwortung, daß das Produkt, 
auf  das  sich  diese  Erklärung  bezieht,  mit  den  folgenden 
Normen  oder  normativen  Dokumenten  übereinstimmt. 
Gemäß  den  Bestimmungen  der  Richtlinie  2006/95/EC 
und 2004/108/EC.
Nous  déclarons  sous  notre  propre  responsabilité  que  le 
produit  auquel  se  réfère  la  présente  déclaration  est 
conforme  aux  normes  spécifiées  ou  à  tout  autre 
document  normatif  conformément  aux  dispositions  des 
directives 2006/95/CE et 2004/108/CE.
Wij  verklaren  als  enige  aansprakelijke,  dat  het  product 
waarop  deze  verklaring  betrekking  heeft,  voldoet  aan  de 
volgende  normen  of  andere  normatieve  documenten, 
overeenkomstig  de  bepalingen  van  Richtlijnen  2006/95/
EC en 2004/108/EC.
Vi  erklærer  os  eneansvarlige  for,  at  dette  produkt,  som 
denne  deklaration  omhandler,  er  i  overensstemmelse 
med standarder eller andre normative dokumenter i følge 
bestemmelserne  i  direktivene  2006/95/EC  og  2004/108/
EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt 
till  vilken  denna  deklaration  hänvisar  är  i 
överensstämmelse  med  de  standarder  eller  andra 
normativa dokument som framställs i direktiv nr 2006/95/
EC och 2004/108/EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota 
tämä  ilmoitus  koskee,  noudattaa  seuraavia  standardeja 
tai  muita  ohjeellisia  asiakirjoja,  jotka  noudattavat 
direktiivien 2006/95/EC ja 2004/108/EC säädöksiä.
Vi  erklærer  oss  alene  ansvarlige  for  at  produktet  som 
denne  erklæringen  gjelder  for,  er  i  overensstemmelse 
med  følgende  normer  eller  andre  normgivende 
dokumenter  som  følger  bestemmelsene  i  direktivene 
2006/95/EC og 2004/108/EC. 
						

							4
Contents
Important safety instructions ........................................................................\
................................. 5
Limitation of liability  ........................................................................\
............................................... 6
Disclaimer of warranty  ........................................................................\
........................................... 6
Preface  ........................................................................\
.................................................................. 7
Main functions  ........................................................................\
....................................................... 7
About the user manuals  ........................................................................\
........................................ 8
System requirements for a PC  ........................................................................\
.............................. 8
Trademarks and registered trademarks ........................................................................\
................. 9
Copyright  ........................................................................\
............................................................... 9
Network security  ........................................................................\
................................................. 10
Precautions  ........................................................................\
......................................................... 11
Precautions for installation  ........................................................................\
.................................. 14
Major operating controls  ........................................................................\
..................................... 16
Preparations  ........................................................................\
........................................................ 18
Insert/remove an SDHC/SD memory card  ........................................................................\
.......... 23
How to install the heater unit  ........................................................................\
............................... 24
Connection  ........................................................................\
.......................................................... 26
Installation  ........................................................................\
........................................................... 31
Adjustment  ........................................................................\
.......................................................... 36
Configure the network settings  ........................................................................\
........................... 41
Troubleshooting  ........................................................................\
................................................... 43
Specifications  ........................................................................\
...................................................... 44
Standard accessories  ........................................................................\
.......................................... 48
Optional accessories  ........................................................................\
........................................... 49 
						

							5
Important safety instructions
 1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Clean only with dry cloth.
  6)  Do  not  block  any  ventilation  openings.  Install  in  accordance  with  the  manufacturer's  instruc-
tions.
  7)  Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
  8)  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has 
two  blades  with  one  wider  than  the  other.  A  grounding  type  plug  has  two  blades  and  a  third 
grounding prong. The wide blade or the third prong are provided for your safety. If the provided 
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  9)  Protect  the  power  cord  from  being  walked  on  or  pinched  particularly  at  plugs,  convenience 
receptacles, and the point where they exit from the apparatus.
  10)  Only use attachments/accessories specified by the manufacturer.
 
11)  Use  only  with  the  cart,  stand,  tripod,  bracket,  or  table  specified  by  the  manufacturer,  or  sold 
with the apparatus. When a cart is used, use caution when moving the cart/apparatus combi-
nation to avoid injury from tip-over.
S3125A
 
12) Unplug this apparatus during lightning storms or when unused for long pe\
riods of time. 
						

							6
Limitation of liability
THIS  PUBLICATION  IS  PROVIDED  "AS  IS"  WITHOUT  WARRANTY  OF  ANY  KIND,  EITHER 
EXPRESS  OR  IMPLIED,  INCLUDING  BUT  NOT  LIMITED  TO,  THE  IMPLIED  WARRANTIES  OF 
MERCHANTABILITY,  FITNESS  FOR  ANY  PARTICULAR  PURPOSE,  OR  NON-INFRINGEMENT  OF 
THE THIRD PARTY'S RIGHT.
THIS  PUBLICATION  COULD  INCLUDE  TECHNICAL  INACCURACIES  OR  TYPOGRAPHICAL 
ERRORS.  CHANGES  ARE  ADDED  TO  THE  INFORMATION  HEREIN,  AT  ANY  TIME,  FOR  THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
    
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON,  EXCEPT  FOR  REPLACEMENT  OR  REASONABLE  MAINTENANCE  OF  THE  PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
 (1)  ANY  DAMAGE  AND  LOSS,  INCLUDING  WITHOUT  LIMITATION,  DIRECT  OR  INDIRECT, 
SPECIAL,  CONSEQUENTIAL  OR  EXEMPLARY,  ARISING  OUT  OF  OR  RELATING  TO  THE 
PRODUCT;
  (2)  PERSONAL  INJURY  OR  ANY  DAMAGE  CAUSED  BY  INAPPROPRIATE  USE  OR  NEGLIGENT 
OPERATION OF THE USER;
  (3)  UNAUTHORIZED  DISASSEMBLE,  REPAIR  OR  MODIFICATION  OF  THE  PRODUCT  BY  THE 
USER;
  (4)  INCONVENIENCE  OR  ANY  LOSS  ARISING  WHEN  IMAGES  ARE  NOT  DISPLAYED,  DUE  TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
  (5)  ANY  PROBLEM,  CONSEQUENTIAL  INCONVENIENCE,  OR  LOSS  OR  DAMAGE,  ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
  (6)  ANY  CLAIM  OR  ACTION  FOR  DAMAGES,  BROUGHT  BY  ANY  PERSON  OR  ORGANIZATION 
BEING  A  PHOTOGENIC  SUBJECT,  DUE  TO  VIOLATION  OF  PRIVACY  WITH  THE  RESULT  OF 
THAT  SURVEILLANCE-CAMERA'S  PICTURE,  INCLUDING  SAVED  DATA,  FOR  SOME 
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
  (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE. 
						

							7
The  network  cameras  WV-SW355/WV-SW352  are  designed  to  operate  using  a  PC  on  a  network 
(10BASE-T/100BASE-TX), and can be installed under eaves (sheltered outdoor). 
By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni-
tored on a PC via a network. Note:
	 •	 It	 is	necessary	 to	configure	 the	network	 settings	of	the	 PC	and	 its	network	 environment	 to	
monitor images from the camera on the PC. It is also necessary to install a web browser on the 
PC. 
    
Preface
Main functions
Introduction of Super Dynamic
(
☞ Operating Instructions (PDF))
Super Dynamic compensates brightness on a pixel-to-pixel basis so that it produces clearer images 
even if objects have various illumination intensities. 
H.264/MPEG-4 and JPEG triple encoding
H.264/MPEG-4 dual stream output and JPEG output can be simultaneously provided.
  * Either H.264 or MPEG-4 is selectable. 
Auto focus (AF) function
It is possible to adjust the focus automatically by moving the focus ring of the lens with the opera-
tion button of this camera or the setup menu.
Black & white mode
Images  will  be  displayed  clear  even  at  night  since  the  camera  will  be  automatically  switched  from 
the color mode to the black and white mode under low illumination condit\
ion. 
Power over Ethernet function
When  connecting  with  a  PoE  (Power  over  Ethernet)  device,  power  will  be  supplied  by  simply  con-
necting a LAN cable. (IEEE802.3af compliant)
Interactive communication with audio
By  using  the  audio  output  connector  and  the  microphone  in  connector,  receiving  audio  from  the 
cameras on a PC and transmitting audio from the PC to the cameras is available. 
SDHC/SD memory card slot equipped
It  is  possible  to  save  H.264  videos  and  JPEG  images  on  the  SDHC/SD  memory  card  manually  at 
an alarm occurrence, during the period of the schedule, or on a web browser. It is also possible to 
save JPEG images at a network failure occurrence. (Download is possible.)
(Recommended SDHC/SD memory card 
☞ page 47) 
						

							8
About the user manuals
There  are  2  sets  of  operating  instructions  for  the  WV-SW355,  WV-SW355PJ,  WV-SW352  (NTSC 
model), WV-SW355E, WV-SW352E (PAL model) as follows. 
	 •	 Installation	Guide:	Explains	how	to	install	and	connect	devices.
	 •	 Operating	Instructions	(PDF):	Explains	 how	to	perform	 the	settings	 and	how	 to	operate	 this	
camera. 
Adobe
® Reader® is required to read these operating instructions (PDF) on the provided CD-ROM.
When  the  Adobe®  Reader®  is  not  installed  on  the  PC,  download  the  latest  Adobe®  Reader®  from 
the Adobe web site and install it. 
"WV-SW355,  WV-SW352"  or  "SW355,  SW352"  shown  in  the  instructions  and  illustrations  used  in 
these  operating  instructions  indicates  the  WV-SW355,  WV-SW355PJ,  WV-SW352,  WV-SW355E, 
WV-SW352E. 
The screens used in these operating instructions show the cases of NTSC models.\
 
System requirements for a PC
CPU:  Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using 
Microsoft
® Windows® 7 or Microsoft® Windows Vista®.)
Network interface:  10BASE-T/100BASE-TX 1 port
Audio interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024 x 768 pixels or more
  Color: 24-bit True color or better
OS:  Microsoft
® Windows® 7 Professional (64-bit)
  Microsoft® Windows® 7 Professional (32-bit)
  Microsoft® Windows Vista® Business SP1 (32-bit)
  Microsoft® Windows® XP Professional SP3
Web browser:  Windows® Internet Explorer® 8.0 (32-bit)
  (Microsoft® Windows® 7 Professional (32-bit/64-bit))
  Windows® Internet Explorer® 7.0
  (Microsoft® Windows Vista® Business SP1 (32-bit))
  Microsoft® Internet Explorer® 6.0 SP3
  (Microsoft® Windows® XP Professional SP3)
Others:  CD-ROM drive
  (It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
  DirectX
® 9.0c or later
  Adobe® Reader®
 (It is necessary to read the operating instructions on the provided CD-ROM.)
     
						

							9
Important:
	 •	 When	 using	a	PC	 that	 does	 not	meet	 the	above	 requirements,	 displaying	of	images	 may	
become slower or the web browser may become inoperable.
	 •	 Audio	 may	not	be	heard	 if	a	 sound	 card	is	not	 installed	 on	a	PC.	 Audio	 may	be	interrupted	
depending on the network environment.
	 •	 Microsoft
® Windows® XP Professional 64-bit Edition is not supported.
	 •	 When	 using	IPv6	for	communication,	 use	Microsoft®  Windows®  7  or  Microsoft®  Windows 
Vista®.
Note:
	 •	 Refer	 to	"Notes	 on	Windows	 Vista
® / Windows® 7" (PDF) on the provided CD-ROM for further 
information  about  system  requirements  for  a  PC  and  precautions  when  using  Microsoft® 
Windows® 7 or Microsoft® Windows Vista®.
	 •	 If	 using	Microsoft®  Windows®  XP,  screen  tearing*  may  occur  when  the  shooting  scene  drasti-
cally  changes  (for  example,  while  shooting  fast-moving  subjects)  due  to  the  GDI  restrictions  of 
the OS. 
    * A phenomenon in which portions of the screen are displayed out of alignment
    
Trademarks and registered trademarks
	 •	 Adobe,	 the	Adobe	 logo,	and	Reader	 are	either	 registered	 trademarks	 or	trademarks	 of	Adobe	
Systems Incorporated in the United States and/or other countries. 
	 •	 Microsoft,	 Windows,	Windows	Vista,	Internet	 Explorer,	 ActiveX,	and	DirectX	 are	either	 regis-
tered  trademarks  or  trademarks  of  Microsoft  Corporation  in  the  United  States  and/or  other 
countries.
	 •	 Microsoft	product	screen	shot(s)	reprinted	with	permission	from	Microsoft	Corporation.
	 •	 Intel	 and	Intel	 Core	 are	trademarks	 or	registered	 trademarks	 of	Intel	 Corporation	 or	its	 subsid-
iaries in the United States and other countries.
	 •	 SDHC	Logo	is	a	trademark	of	SD-3C,	LLC.
	 •	 All	other	trademarks	identified	herein	are	the	property	of	their	respective	owners.
    
Copyright
Distributing,  copying,  disassembling,  reverse  compiling  and  reverse  engineering  of  the  software 
provided with this product are all expressly prohibited. In addition, exporting any software provided 
with this product violating export laws is prohibited. 
     
						

							10
Network security
As  you  will  use  this  unit  connected  to  a  network,  your  attention  is  called  to  the  following  security 
risks. 
 q  Leakage or theft of information through this unit
  w  Use of this unit for illegal operations by persons with malicious intent\
  e  Interference with or stoppage of this unit by persons with malicious intent
It  is  your  responsibility  to  take  precautions  such  as  those  described  below  to  protect  yourself 
against the above network security risks. 
	 •	 Use	this	unit	in	a	network	secured	by	a	firewall,	etc.
	 •	 If	 this	unit	 is	connected	 to	a	network	 that	includes	 PCs,	make	 sure	that	the	system	 is	not	 infect-
ed  by  computer  viruses  or  other  malicious  entities  (using  a  regularly  updated  anti-virus  pro-
gram, anti-spyware program, etc.).
	 •	 Protect	 your	network	 against	unauthorized	 access	by	restricting	 users	to	those	 who	log	in	with	
an authorized user name and password. 
	 •	 Apply	 measures	such	as	user	 authentication	 to	protect	 your	network	 against	leakage	 or	theft	 of	
information,  including  image  data,  authentication  information  (user  names  and  passwords), 
alarm mail information, FTP server information and DDNS server informati\
on.
	 •	 After	the	unit	is	accessed	by	the	administrator,	make	sure	to	close	the	browser.	
	 •	 Change	the	administrator	password	periodically.	
	 •	 Do	 not	install	 the	camera	 in	locations	 where	the	camera	 or	the	 cables	 can	be	destroyed	 or	
damaged by persons with malicious intent.