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Panasonic Network Camera Recorder With Viewer Software Important Information Manual
Panasonic Network Camera Recorder With Viewer Software Important Information Manual
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Operating Instructions 127 2.9.7 Executing Restore Program and Log Analysis You can execute the restore program and log analysis. Executing the restore program Executing the restore program optimizes recorded images and deletes the recorded images of deleted cameras. 1.Select [Window] [Settings] on the menu bar. 2.Select [Preferences] [Operation Support]. 3.Click [Execute Restore Program] at the [Operation Support] page. 4.Click [OK]. To execute the restore program, yo u must first exit this software.
Operating Instructions 128 5.Select the destination folder to restore and select the option that you want to perform, then click [Start Restoring]. If you clicked [Do not delete recorded images] when you deleted a camera, the recorded images will not have been deleted (see page 121). If you select [Delete all images from the deleted camera] and click [Start Restoring], all the recorded images from deleted cameras will be deleted. To restart the software after the restor e program has finished, select [After finishing restoration, exit this pr ogram and start the Network Camera Recorder with Viewer Software]. Start Restoring button When you click [Start Restoring], the restore program is started. Restoration is completed.
Operating Instructions 129 Executing log analysis By executing log analysis, you can display the name, date, cause and solutions for cameras in which an error occurred. 1.Select [Window] [Settings] on the menu bar. 2.Select [Preferences] [Operation Support]. 3.Select the date of the logs to analyze, log type, camera name and timer name. 4.Click [Executing Log Analysis]. [List of log type] Log typeDescription System LogProgram execution log Operation Log 1Log for operation window performance. Operation Log 2Log for interaction between program execution and operation window. Restore Log Log for repair program.
Operating Instructions 130 Displays the analysis results. Log list Analysis result are displayed. If you select a log from the log list, the error contents and the measures taken will be displayed.
Operating Instructions 131 2.10 Specifications The recommended number of cameras that you can register, monitor and record simultaneously differs depending on the specifications of your computer. See Table 1 (see page 132) and Table 2 (see page 133) for details. Note Table 1 shows the required specifications for a PC when using the BB-HCM515A network camera with the following settings: Image quality: Standard; Audio recording setting: Audio and Image; Multi-monitoring frame rate: 2 frames/1 second; Multi-play back frame rate: 2 frames/1 second; Transparency of Image Information: Not specified. Table 2 shows the required specifications for a PC when using the BB-HCM515A network camera with the following settings: Image quality: Standard; Audio recording setting: Audio and Image; Multi-monitoring frame rate: not specify; Multi-playback fram e rate: not specify; Transparency of Image Information: Not specified. However, the values are only estimates, and actual values will differ depending on the recording method and system configuration. If you use other applications while operating this software, the CPU will have a higher load, and performance of this software will be affected. For best results, do not run other software while operating this software. When using the MPEG-4 format, the multi-monitoring frame rate and CPU usage will be higher, possibly resulting in unstable/unreliable performance. When using MPEG-4, set a frame rate for the multi-monitoring page.
Operating Instructions 132 Ta b l e 1 Connection method/resolution JPEG640 x 480 320 x 240 MPEG-4 640 x 480 320 x 240 2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second 2 7 2 22 7 2 22 7 2 22 x 2 3 x 3 2 x 2 2 x 2 2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second 6 18 9 136 18 9 136 18 9 133 x 3 5 x 5 3 x 3 4 x 4 2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second 14 27 10 1214 27 10 1214 27 10 124 x 4 6 x 6 4 x 4 4 x 4 2 frames/1 second 2 frames/1 second 2 frames/1 second 2 frames/1 second Monitoring frame rate Registration number CPU: Pentium ®4 2.6 GHz Memory: 512 MB OS: Windows XP CPU: Intel CoreTM 2 Duo 2.1 GHz Memory: 1 GB OS: Windows XP CPU: Intel Core 2 Duo 2.1 GHz Memory: 2 GB OS: Windows Vista Video Card: ATI Radeon ® X1300 Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate Monitoring Frame Rate Registration number Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate Monitoring Frame Rate Registration number Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate
Operating Instructions 133 Ta b l e 2 Connection method/resolution JPEG 640 x 480 320 x 240Not specify Not specify 1 11 11 11 x 1 1 x 1Not specify Not specifyNot specify Not specify 4 64 64 62 x 2 3 x 3Not specify Not specifyNot specify Not specify 6 96 96 93 x 3 3 x 3 Not specify Not specify Monitoring frame rate Registration number CPU: Pentium4 2.6 GHz Memory: 512 MB OS: Windows XP CPU: Intel Core2 Duo 2.1 GHz Memory: 1 GB OS: Windows XP CPU: Intel Core2 Duo 2.1 GHz Memory: 2 GB OS: Windows Vista Video Card: ATI Radeon X1300 Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate Monitoring frame rate Registration number Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate Monitoring frame rate Registration number Simultaneous recording Multi-monitoring number Multi-monitoring layout Playback frame rate
Operating Instructions 134 2.11 Troubleshooting ProblemCause and Remedy The camera image is not displayed. The camera is not powered up.→ Turn the camera on. The camera IP address is incorrect. → Set the proper IP address at the basic settings on the preferences page. The authentication is required for the camera. → Set the proper user name and password at the basic settings on the preferences page. Network to which your PC is connected is not working. → Confirm that the network is working. The network is congested. → Pages may not be displayed immediately. Wait for a while. The proxy setting is incorrect. → If the camera cannot be accessed without a proxy server, the proxy setting should be set on this software. Check [Use a proxy server] and set the proxy settings at proxy server settings on the preferences page. There are more than 4 connections to the same camera using this software. → There is a limit to the number of connections to the same camera using this software (including BB- HNP11). If you select [Audio and images are sent using one connection] on the basic settings page, do not make more than 4 connections to the same camera. If you are making more than 4 connections, select [Images and audio are connected separately]. Register the license key. is displayed on the multi- monitoring page. The license registration is not performed. → Perform the license registration entering registration code and license key at [Help] →[License Registration] on the menu bar.
Operating Instructions 135 Timer recording is not working. The day of the week is not checked at [Day of the Week Setting] on the timer settings page. → Check the day of the week to enable timer recording. Timer is disabled. → Select [Enable] at timer setting on the timer settings page. You cannot pan or tilt the camera. Pan/tilt operation is not permitted on the camera’s setting. → Permit the pan/tilt operation on the camera’s setting. The camera does not support pan/tilt operation. This software is unstable or does not work. Your PC specification does not meet the requirement. → Close other applications. The audio cannot be listened during monitoring. The camera does not support audio. → The camera should support audio. Microphone is not properly connected. → Confirm that microphon e is properly connected. Volume setting on your PC is muted or set to minimum. → Adjust the volume on the volume control window on your PC. The speaker is malfunctioning. → Confirm that the speaker is working. Audio cannot be listened while viewing recorded images of the camera with audio. [Image Only] is selected at [Audio Recording Settings] on the image settings page. → If [Image Only] is selected, the audio is not recorded. Select [Audio and Image] to record audio. Audio is not synchronized with images on the monitoring or playback. Audio delays 1 or 2 seconds after the image. Audio may be interrupted or the image may be paused. This is not a problem. The resolution and image quality control do not function with this software. The resolution and image quality control set on the camera do not function with this software. Problem Cause and Remedy
Operating Instructions 136 2.12Error Message List License Registration MessageCause and Remedy License registration is complete. The registration information was incorrect. Check the registration code and license key and try again. Enter Registration Code. Enter License Key. Preferences License registration completed normally. The registration information was incorrect. → Check the registration code and license key and try again. Registration Code space was blank. → Follow the instruction message. License Key space was blank. → Follow the instruction message. MessageCause and Remedy Basic Settings Enter a number in one-byte character in Guaranteed Destination Hard Disk Space.→Follow the instruction message. Enter Guaranteed Destination Hard Disk Space. Guaranteed Destination Hard Disk Space was blank. → Follow the instruction message. Guaranteed Destination Hard Disk Space should be between 100 and 50000. A number not between 100 and 50000 was entered in the Guaranteed Destination Hard Disk Space blank. → Follow the instruction message. Guaranteed Destination Hard Disk Space should be less than the current free space (*** MB). Guaranteed Destination Hard Disk Space is larger than the free space on the drive. → Follow the instruction message.