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Panasonic Network Camera Recorder With Viewer Software Important Information Manual

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    Operating Instructions
    127
    2.9.7 Executing Restore Program and Log Analysis 
    You can execute the restore program and log analysis.
    Executing the restore program
    Executing the restore program optimizes  recorded images and deletes the 
    recorded images of deleted cameras.
    1.Select [Window]  [Settings] on the menu bar.
    2.Select [Preferences]  [Operation Support].
    3.Click [Execute Restore Program] at the [Operation Support] page.
    4.Click [OK].
     To execute the restore program, yo u must first exit this software. 
    						
    							
    Operating Instructions
    128
    5.Select the destination folder to restore and select the option that you want to 
    perform, then click [Start Restoring].
     If you clicked [Do not delete recorded images] when you deleted a camera, 
    the recorded images will not have been deleted (see page 121). 
    If you select [Delete all images from  the deleted camera] and click [Start 
    Restoring], all the recorded images from deleted cameras will be deleted.
     To restart the software after the restor e program has finished, select [After 
    finishing restoration, exit this pr ogram and start the Network Camera 
    Recorder with Viewer Software].
    Start Restoring 
    button
     When you click [Start Restoring], the restore program is started.
     Restoration is completed. 
    						
    							
    Operating Instructions
    129
    Executing log analysis
    By executing log analysis, you can display the name, date, cause and solutions for 
    cameras in which an error occurred.
    1.Select [Window]  [Settings] on the menu bar.
    2.Select [Preferences]  [Operation Support].
    3.Select the date of the logs to analyze, log type, camera name and timer name.
    4.Click [Executing Log Analysis].
    [List of log type]
    Log typeDescription
    System LogProgram execution log
    Operation Log 1Log for operation window performance.
    Operation Log 2Log for interaction between program execution and 
    operation window.
    Restore Log Log for repair program. 
    						
    							
    Operating Instructions
    130
     Displays the analysis results.
    Log list
    Analysis result 
    are displayed.
    If you select a log from the log list, the error 
    contents and the measures taken will be displayed.
      
    						
    							
    Operating Instructions
    131
    2.10 Specifications
    The recommended number of cameras that you can register, monitor and record 
    simultaneously differs depending on the specifications of your computer.
    See Table 1 (see page 132) and Table 2 (see page 133) for details.
    Note
     Table 1 shows the required specifications for a PC when using the  
    BB-HCM515A network camera with the following settings: Image quality: 
    Standard; Audio recording setting: Audio and Image; Multi-monitoring frame 
    rate: 2 frames/1 second; Multi-play back frame rate: 2 frames/1 second; 
    Transparency of Image Information: Not specified.
    Table 2 shows the required specifications for a PC when using the  
    BB-HCM515A network camera with the following settings: Image quality: 
    Standard; Audio recording setting: Audio and Image; Multi-monitoring frame 
    rate: not specify; Multi-playback fram e rate: not specify; Transparency of 
    Image Information: Not specified.
    However, the values are only estimates, and actual values will differ 
    depending on the recording method  and system configuration.
     If you use other applications while operating this software, the CPU will have 
    a higher load, and performance of this  software will be affected. For best 
    results, do not run other software while operating this software. 
     When using the MPEG-4 format, the  multi-monitoring frame rate and CPU 
    usage will be higher, possibly resulting in unstable/unreliable performance. 
    When using MPEG-4, set a frame rate for the multi-monitoring page. 
    						
    							
    Operating Instructions
    132
    Ta b l e  1
    Connection method/resolution
    JPEG640 x 480
    320 x 240 MPEG-4
    640 x 480
    320 x 240
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2
    7
    2
    22
    7
    2
    22
    7
    2
    22 x 2
    3 x 3
    2 x 2
    2 x 2
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    6
    18
    9
    136
    18
    9
    136
    18
    9
    133 x 3
    5 x 5
    3 x 3
    4 x 4
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    14
    27
    10
    1214
    27
    10
    1214
    27
    10
    124 x 4
    6 x 6
    4 x 4
    4 x 4
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    2 frames/1 second
    Monitoring frame rate
    Registration number
    CPU: Pentium
    ®4 2.6 GHz
    Memory: 512 MB
    OS: Windows XP
    CPU: Intel CoreTM 2 Duo 2.1 GHz
    Memory: 1 GB
    OS: Windows XP
    CPU: Intel Core 2 Duo 2.1 GHz
    Memory: 2 GB
    OS: Windows Vista
    Video Card: 
    ATI Radeon
    ® X1300 Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate
    Monitoring Frame Rate
    Registration number
    Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate
    Monitoring Frame Rate
    Registration number
    Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate 
    						
    							
    Operating Instructions
    133
    Ta b l e  2
    Connection method/resolution
    JPEG
    640 x 480
    320 x 240Not specify
    Not specify
    1
    11
    11
    11 x 1
    1 x 1Not specify
    Not specifyNot specify
    Not specify
    4
    64
    64
    62 x 2
    3 x 3Not specify
    Not specifyNot specify
    Not specify
    6
    96
    96
    93 x 3
    3 x 3
    Not specify
    Not specify
    Monitoring frame rate
    Registration number
    CPU: Pentium4 2.6 GHz
    Memory: 512 MB
    OS: Windows XP
    CPU: Intel Core2 Duo 2.1 GHz
    Memory: 1 GB
    OS: Windows XP
    CPU: Intel Core2 Duo 2.1 GHz
    Memory: 2 GB
    OS: Windows Vista
    Video Card: 
    ATI Radeon X1300 Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate
    Monitoring frame rate
    Registration number
    Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate
    Monitoring frame rate
    Registration number
    Simultaneous recording
    Multi-monitoring number
    Multi-monitoring layout
    Playback frame rate 
    						
    							
    Operating Instructions
    134
    2.11 Troubleshooting
    ProblemCause and Remedy
    The camera image is not 
    displayed. The camera is not powered up.→ Turn the camera on.
     The camera IP address is incorrect.
    → Set the proper IP address at the basic settings on 
    the preferences page.
     The authentication is required for the camera.
    → Set the proper user name and password at the basic 
    settings on the preferences page.
     Network to which your PC is connected is not working.
    → Confirm that the network is working.
     The network is congested.
    → Pages may not be displayed immediately.   
    Wait for a while.
     The proxy setting is incorrect.
    → If the camera cannot be accessed without a proxy 
    server, the proxy setting should be set on this 
    software. Check [Use a proxy server] and set the 
    proxy settings at proxy server settings on the 
    preferences page.
     There are more than 4 connections to the same  camera using this software.
    → There is a limit to the number of connections to the 
    same camera using this software (including BB-
    HNP11). If you select [Audio and images are sent 
    using one connection] on the basic settings page, do 
    not make more than 4 connections to the same 
    camera. If you are making more than 4 connections, 
    select [Images and audio are connected 
    separately].
    Register the license key. 
    is displayed on the multi-
    monitoring page. The license registration is not performed.
    → Perform the license registration entering registration 
    code and license key at [Help] →[License 
    Registration] on the menu bar. 
    						
    							
    Operating Instructions
    135
    Timer recording is not 
    working. The day of the week is not checked at [Day of the Week Setting] on the timer settings page.
    → Check the day of the week to enable timer recording.
     Timer is disabled.  → Select [Enable] at timer setting on the timer settings 
    page.
    You cannot pan or tilt the 
    camera. Pan/tilt operation is not permitted on the camera’s 
    setting.
    → Permit the pan/tilt operation on the camera’s setting.
     The camera does not support pan/tilt operation.
    This software is unstable 
    or does not work. Your PC specification does not meet the requirement. → Close other applications.
    The audio cannot be 
    listened during 
    monitoring. The camera does not support audio.
    → The camera should support audio.
     Microphone is not properly connected.
    → Confirm that microphon e is properly connected.
     Volume setting on your PC is muted or set to minimum.
    → Adjust the volume on the volume control window on 
    your PC.
     The speaker is malfunctioning.
    → Confirm that the speaker is working.
    Audio cannot be listened 
    while viewing recorded 
    images of the camera with 
    audio. [Image Only] is selected at [Audio Recording Settings] 
    on the image settings page.
    → If [Image Only] is selected, the audio is not recorded. 
    Select [Audio and Image] to record audio.
    Audio is not synchronized 
    with images on the 
    monitoring or playback. Audio delays 1 or 2 seconds after the image.   
    Audio may be interrupted or the image may be paused. 
    This is not a problem.
    The resolution and image 
    quality control do not 
    function with this 
    software. The resolution and image quality control set on the  camera do not function with this software.
    Problem Cause and Remedy 
    						
    							
    Operating Instructions
    136
    2.12Error Message List
    License Registration
    MessageCause and Remedy
    License registration is complete.
    The registration information was 
    incorrect. Check the registration 
    code and license key and try 
    again.
    Enter Registration Code.
    Enter License Key.
    Preferences
     License registration completed normally.
     The registration information was incorrect. → Check the registration code and license key 
    and try again.
     Registration Code space was blank.
    → Follow the instruction message.
     License Key space was blank.
    → Follow the instruction message.
    MessageCause and Remedy
    Basic Settings
    Enter a number in one-byte 
    character in Guaranteed 
    Destination Hard Disk Space.→Follow the instruction message.
    Enter Guaranteed Destination 
    Hard Disk Space. Guaranteed Destination Hard Disk Space was 
    blank.
    → Follow the instruction message.
    Guaranteed Destination Hard 
    Disk Space should be between 
    100 and 50000. A number not between 100 and 50000 was 
    entered in the Guaranteed Destination Hard 
    Disk Space blank.
    → Follow the instruction message.
    Guaranteed Destination Hard 
    Disk Space should be less than 
    the current free space (*** MB). Guaranteed Destination Hard Disk Space is 
    larger than the free space on the drive.
    → Follow the instruction message. 
    						
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