Panasonic Network Camera Recorder BB-HNP11A Operating Instructions
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Operating Instructions 81 Search Message Cause and Remedy Parameter Error A XXXX error has occurred in Preferences. Try again. XXXX = Save Destination Folder Save Destination Free Disk Space Perform Automatic Backup Backup Folder Backup Destination Free Disk Space Backup Execution Time Backup Period Backup Day of the Week Backup Date Using a Proxy Server Proxy Server Address Proxy Server Address Port Proxy User Name Proxy Password This is a software error. If same error message appears after trying again, restart your PC. Message Cause and Remedy Search Keyword should be 40 characters or less. If Search Keyword was more than 40 characters. Follow the instruction message. Set the Start Date and Time so that it comes before the End Date and Time. If Start Date and Time comes after the End Date and Time. Follow the instruction message.
Operating Instructions 82 Keyword Change Message Cause and Remedy Parameter Error An error has occurred in the XXXX parameter in Search Recorded Image List. Try again. XXXX = Camera ID Number of Search Results Search Start Number Search Topic Recording Status Recording Type Start Date and Time End Date and Time Day Specification Keyword Folder Specification This is a software error. If same error message appears after trying again, restart your PC. Message Cause and Remedy Keyword 1 should be 40 characters or less. Keyword 1 was more than 40 characters. Follow the instruction message. Keyword 2 should be 40 characters or less. Keyword 2 was more than 40 characters. Follow the instruction message.
Operating Instructions 83 License Registration Message Cause and Remedy Parameter Error An error has occurred in the XXXX parameter in Edit Keyword. Try again. XXXX = Camera ID Recorded Image ID Recorded Image Save Destination Keyword 1 Keyword 2 This is a software error. If same error message appears after trying again, restart your PC. Message Cause and Remedy Enter Registration Code. Registration Code space was blank. Follow the instruction message. Enter License Key. License Key space was blank. Follow the instruction message. An error has occurred in the XXXX parameter in License Registration. Try again. XXXX = Registration Code License Key This is a software error. If same error message appears after trying again, restart your PC.
Operating Instructions 84 JPEG Conversion Message Cause and Remedy Start Time should be within the recording time. The start time is not within the recording time. Follow the instruction message. Set the Start Time so that it comes before the End Time. The start time comes after the end time. Follow the instruction message. Set the End Time to within the recording time. The end time is not within the recording time. Follow the instruction message. Conversion Interval should be between 1 and (the number of images - 1). The frequency is not between 1 and (end time - start time [seconds]), or the space was blank. Follow the instruction message. Conversion Interval should be between 1 and (end time - start time [seconds]). The number is larger than the time period between the start time and end time. Follow the instruction message. Conversion Interval should be between 1 and 3600. The image is recorded for more than 1 hour, but the converted interval is not between 1 and 3600. Follow the instruction message. The conversion file is possibly being used in another application. Confirm that it is not being used and try again. The converted file has been opened in another application. Close other applications and try again. The recorded images could not be found. Refresh the Recorded Image List and try again. There is no recorded images. Refresh the recorded images and try again. A write error has occurred. An error has occurred in JPEG conversion.
Operating Instructions 85 Other Errors Message Cause and Remedy Recording cannot be started because XXXX has reached its recording capacity. Delete unnecessary images in order to start recording. XXXX = Camera Name The capacity has reached the recording capacity limit. Delete unnecessary images, or change the settings of recording capacity limit. Recording cannot be started because XXXX has disabled the camera. Enable the camera in order to start recording. XXXX = Camera Name The camera is disabled. (The disabled camera cannot be recorded.) Follow the instruction message. Software Startup failed. Restart this software. If situation does not improve after restarting the software, restart your PC. This software fails to start the ncrcore.exe file. Restart your PC. An internal communication error has occurred. Restart this software. If situation does not improve after restarting the software, restart your PC. The ncrcore.exe file is not started, or this software cannot open the ncrcore.exe file. Restart your PC. If camera is disabled, the connection is broken and the timer and recording functions are also disabled. Is it OK to disable all the selected camera? The camera is disabled. Follow the instruction message. Connection to the camera cannot be confirmed. The Address, Port Number or Proxy settings may be incorrect. Are you sure you want to save? The camera cannot be accessed. Follow the instruction message.
Operating Instructions 86 Camera could not be authenticated. Check the User Name and Password and try again. This software do not pass the camera authentication. Follow the instruction message. The specified camera does not support audio. Change the recording settings to image only. The camera is not supporting audio, but the image setting is set to audio and image. Follow the instruction message. There is insufficient free space on the Save Destination Disk. Delete unnecessary recorded images and try again. The destination free disk space is insufficient. Reduce the destination free disk capacity, or change the destination. Is it OK to delete all the selected recorded images? The recorded images are deleted. Follow the instruction message. Recorded images in use cannot be deleted. Stop the recording and try again. You are deleting images during recording. Follow the instruction message. The recorded images could not be found. Refresh the Recorded Image List and try again. You manually deleted recorded images. Follow the instruction message. There were recorded images that could not be deleted. Try again. The file has been opened in another application Close other applications and try again. There were timers that could not be enabled. Try again. This software is malfunctioning. (This message is not normally displayed.) Restart your PC. There were timers that could not disabled. Try again. This software is malfunctioning. (This message is not normally displayed.) Restart your PC. Is it OK to delete all the selected timers? The timer is deleted. Follow the instruction message. Message Cause and Remedy
Operating Instructions 87 There were timers that could not be deleted. Try again. This software is malfunctioning. (This message is not normally displayed.) Restart your PC. Is it OK to apply the proxy settings to all cameras? You checked [Use a proxy server] on the network page of the preferences. (The camera should be registered.) Follow the instruction message. All cameras have been set to use proxy settings. You clicked [Yes] in the Is it OK to apply the proxy settings to all of the cameras? message, and the saving is complete. Follow the instruction message. Applying proxy settings to all cameras has failed. Apply individually. You clicked [Yes] in the Is it OK to apply the proxy settings to all of the cameras? message, but the saving is failed. Check the [Use Proxy Server] box for each camera on the registration information change or basic settings page. XXXX error occurred during importing. XXXX = File Type File Size Memory Shortage Open This software cannot import from the file at [Tools] [Import Camera Settings]. The file is broken. The number of registered cameras reached the maximum of XXX cameras, so importing was canceled. XXX = 64 The registered cameras has reached the maximum limit during import. Delete unnecessary cameras. Exporting failed. This software cannot export to the file at [Tools] [Export Camera Settings]. The file is broken. License registration is complete. License registration is complete. Message Cause and Remedy
Operating Instructions 88 The registration information was incorrect. Check the registration code and license key and try again. The registration information was incorrect. Check the registration code and license key and try again. To use this feature, license registration is essential. Perform license registration. Some features cannot be used without license registration (JPEG Conversion). Perform license registration. The file could not be found. The Operating Instructions file is not in software folders. (The file may be manually deleted.) Install this software again. PDF related applications could not be found. Install Adobe Reader. Install Adobe Reader and try again. Connection with the proxy server could not be confirmed. The Address or Port Number settings may be incorrect. Are you sure you want to save? The proxy server cannot be accessed. Check the address and port number of the proxy server. Proxy server could not be authenticated. Check the User Name and Password, and try again. This software does not pass the proxy authentication. Check the user name and password of the proxy server. The web browser could not be started. Start the web browser and access the following URL. Web browser could not be started (Download, support information and camera portal site). Install the web browser (Internet Explorer 6.0 or later). Network Drive could not be specified in the Save Destination Folder. Specify a local drive. Network drives or folders on the network could not be specified as the save destination folder. Specify a local drive. Network Drive could not be specified in the Backup Folder. Specify a local drive. Network drives or folders on the network could not be specified as the backup destination folder. Specify a local drive. Message Cause and Remedy
Operating Instructions 89 Network Drive could not be specified in the Import File. Specify a local drive. Network drives or folders on the network could not be specified to create an export file. Specify a local drive. Network Drive could not be specified in the Export File. Specify a local drive. Network drives or folders on the network could not be specified to create an export file. Specify a local drive. Save Destination Free Disk Space should be less than the current free space (XXX MB). The disk free capacity set on the preferences page is larger than the actual capacity. Set the disk free capacity smaller than the actual capacity. Backup Destination Free Disk Space should be less than the current free space (XXX MB). The backup disk free capacity set on the preferences page is larger than the actual capacity. Set the disk free capacity smaller than the actual capacity. XXXX cannot be accessed. XXXX = Save Destination Folder Backup Folder JPEG Conversion Folder Import File Export File The folder or file cannot be accessed because the drive cannot be found or the path is not available. Properly select a folder of file. If Set to Default is checked, settings are returned to the state in Create New Camera. The default registration information does not change. You checked [Set to Default] on the create new camera page, or image, recording capacity limit or motion detection recording settings on the camera registration information page. Follow the instruction message. If Set to Default is checked, settings are returned to the state in Create New Timer. The default registration information does not change. You checked [Set to Default] on the create new timer page, or basic setting on the timer registration information page. Follow the instruction message. Message Cause and Remedy
Operating Instructions 90 There is only XX MB of free space remaining in Save Destination Folder Disk. Either increase the free space to over 100 MB or select a disk with over 100 MB of free space. The save destination free space is less than 100 MB. Follow the instruction message There is only XX MB of free space remaining in Backup Folder Disk. Either increase the free space to over 100 MB or select a disk with over 100 MB of free space. The backup destination free space is less than 100 MB. Follow the instruction message. An error has occurred in the XXXX parameter in Disable Camera. Try again. XXXX = Camera ID Disable FlagIf same error message appears after trying again, restart your PC. An error has occurred in the XXXX parameter in Delete Camera. Try again. XXXX = Camera IDIf same error message appears after trying again, restart your PC. An error has occurred in the XXXX parameter in Manual Recording ON. Try again. XXXX = Camera ID Recording modeIf same error message appears after trying again, restart your PC. An error has occurred in the XXXX parameter in Manual Recording OFF. Try again. XXXX = Camera IDIf same error message appears after trying again, restart your PC. Message Cause and Remedy