Panasonic Network Camera Management System BB HGW700A Operating Guide

							Operating Instructions
141 
						

							Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
Printed in JapanPSQX3566YA
    KK1104GJ1025
2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Puerto Rico, Inc.
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the problem, to the outside of the carton.
Symptom
The information in this document is subject to change without notice.
Send the unit to an authorized servicenter, prepaid and adequately insur\
ed.
Do not send your unit to the Panasonic Consumer Electronics Company list\
ed below or to executive 
or regional sales offices. These locations do not repair consumer produc\
ts.
When you ship the product
Panasonic Servicenters are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
This product is designed for use in the United States of America. Sale o\
r use of this product 
in other countries/areas may violate local laws.
For product service
Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for 
internal use only. All other reproduction, in whole or in part, is prohibited without the written 
consent of Panasonic Communications Co., Ltd. 
						

							Network Camera Management System
Installation/Troubleshooting
Model No. BB-HGW700A
1 Before Using ........................................................... 3
1.1 Important Safety Instructions ............................................... 3
1.1.1 FCC and Other Information ............................................................. 4
1.1.2 Security Cautions ............................................................................ 6
1.1.3 Open Source Software.................................................................... 6
2 Installation .............................................................. 7
2.1 From Start to Finish .............................................................. 7
2.2 Check the Accessories ......................................................... 8
2.3 Connect This Product........................................................... 9
2.4 Set Up the PC .................................................................... 10
2.5 Register an ISP and Connect to the Internet ..................... 14
2.6 Connect a Network Camera ............................................... 23
3 Troubleshooting ................................................... 26 
						

							Installation/Troubleshooting
2
Introduction
How to Use This Documentation
This product includes the following two manual types.
•Installation/Troubleshooting (this manual)
Installation/Troubleshooting provides an explanation of included accessories, a guide to initial 
setup and troubleshooting tips.
Operating Instructions (included on the CD-ROM)
Operating Instructions provides a detailed explanation of the operations, settings and functions of 
this product.
Abbreviations
 UPnP is the abbreviation for Universal Plug and Play.
 CATV modems and ADSL modems are referred to as modems in this manual.
 Network cameras are referred to as cameras in this manual.
Trademarks
 Ethernet is a registered trademark of Xerox Corporation in the United States and/or other 
countries.
 Windows is either a registered trademark or trademark of Microsoft Corporation in the United 
States and/or other countries.
 Screen shots reprinted with permission from Microsoft Corporation.
 All other trademarks identified herein are the property of their respective owners. 
						

							3 [For assistance, please call: 1-800-272-7033]Installation/Troubleshooting
1Before Using
1.1 Important Safety Instructions
When using this product, basic safety precautions should always be followed to reduce the risk of fire, 
electric shock, or personal injury.
1.Read and understand all instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not install this product near any heat sources such as radiators, heat registers, stoves, or other 
apparatus (including amplifiers) that produce heat.
6.Protect the AC adaptor cord and AC cord from being walked on or pinched particularly at plugs, 
convenience receptacles, and the point where they exit from th
is product.
7.The AC cord is used as the main disconnect device, ensure that the AC outlet is located/installed 
near the product and is easily accessible.
8.Use only the included Panasonic AC adaptor and AC cord.
9.The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm 
during use.)
10.To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of 
moisture.
11.Do not touch the product or the AC adaptor and AC cord during lightning storms.
12.Unplug this product when unused for a long period of time.
13.Refer all servicing to qualified service personnel. Servicing is required when this product has 
been damaged in any way, such as 
when the AC adaptor, AC cord or plug is damaged, this 
product does not operate normally, or 
it has been dropped.
SAVE THESE INSTRUCTIONS 
						

							Installation/Troubleshooting
4
1.1.1 FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the 
    receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This product operates at frequencies that may cause interference to nearby TVs and VCRs. To 
minimize or prevent such interference, the base of this product should not be placed near or on top of 
a TV or VCR. If interference is experienced, move this product further away from the TV or VCR. This 
will often reduce or eliminate interference. Operating near 2.4 GHz electrical appliances may cause 
interference. Move away from the electrical appliances.
Environment — do not place the product in a room where the temperature is less than 0 °C  
(+32 °F) or greater than +40 °C (104 °F). Allow 10 cm (4 inches) clearance around the product for 
proper ventilation.
 
Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care — wipe the product with a soft cloth. Do not use benzine, thinner, or any abrasive 
powder. When you leave the product unused for a long period of time, unplug the AC cord plug from 
the outlet.
If there is any trouble — consult an authorized Panasonic Factory Service Center.
FCC RF Exposure Warning:
 To comply with FCC RF exposure requirements in uncontrolled environment:
 This equipment must be installed and operated in accordance with provided instructions and a 
minimum 20 cm (8 inches) spacing must be provided between antenna and all persons body 
(excluding extremities of hands, wrist and feet) during wireless modes of operation.
 This transmitter must not be co-located or operated in conjunction with any other antenna or 
transmitter.
• Medical
Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if 
they are adequately shielded from external RF (radio frequency) energy. (The product operates in 
the frequency range of 2400 MHz to 2483.5 MHz, and the power output level is 0.1 watts.) Do not 
use the product in health care facilities if any regulations posted in the area instruct you not to do 
so. Hospitals or health care facilities may be using equipment that could be sensitive to external 
RF (radio frequency) energy.
 Any changes or modifications not expressly approved by the party responsible for compliance 
could void the users authority to operate this device. 
						

							5 [For assistance, please call: 1-800-272-7033]Installation/Troubleshooting
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
Responsible Party: Panasonic Corporation of North America 
One Panasonic Way 
Secaucus, NJ 07094 
Tel No: 1-800-211-PANA (7262)
No responsibility will be taken by our company with respect to consequences resulting 
from the use and/or the damage of the Network Camera Management System. 
						

							Installation/Troubleshooting
6
1.1.2 Security Cautions
When using this product, take appropriate measures to avoid the following security breaches.
 Leaks of private information via this product
 Illegal use of this product by a third party
 Interference or suspension of the use of this product by a third party
Take the following measures to avoid security breaches:
 To prevent illegal access, keep the update firmware (If you do not have the latest version of 
firmware, this can lead to blocked access or information leaks).
 When downloading data from the Internet, ensure that viruses or illegal programs or not 
inadvertently downloaded.
 You are responsible for the security settings, such as user name and password, to access this 
product. This information should not be made available to any third parties outside the user group.
 Place this product where it is unlikely to be stolen.
 You are responsible for this products user information, such as videos, still images and internet 
contents etc. This information should not be made available to any third parties outside the user 
group.
 When sending this product to be repaired with a company not related to Panasonic, make back-up 
copies of files, if necessary, and reset this product to factory default.
 When transferring this product to another party, make back-up copies of files, if necessary, and 
reset this product to factory default.
 When disposing of this product, reset this product to factory default, or erase information by means 
of electrical deletion or physical dismantlement.
Panasonic Communications Co., Ltd.
1.1.3 Open Source Software
Parts of this product use Open Source Software supplied based on the conditions of the Free Software 
Foundations GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. 
Therefore, please read gpl.txt and lgpl.txt in the license folder in the open_source folder on the 
included CD-ROM, for information about GPLs and LGPLs, and the collection of headers in the 
freeware_header folder, for information about other Open Source Software, before using this product. 
Also, please note that this software is not under warranty.
For inquiries regarding the contents above, see http://panasonic.co.jp/pcc/products/en/netwkcam/. 
Enter the necessary firmware information on the Inquiry form and submit it. 
						

							7 [For assistance, please call: 1-800-272-7033]Installation/Troubleshooting
2 Installation
2.1 From Start to Finish
Notes
 Steps 1 to 5 are explained in this manual.
 Steps 6 is explained in Operating Instructions on the CD-ROM.
1Check the Accessories
2Connect This Product
3Set Up the PC
4Register an ISP and Connect to the Internet
5Connect a Network Camera
6Use This Product 
						

							Installation/Troubleshooting
8
2.2 Check the Accessories
Main Unit and Included Accessories
The following items are provided with this product. Additional pieces can be ordered by calling 1-800-
332-5368.
Accessories to be Provided by Customer
 Ethernet Cable (category 5 straight cable) - 1 pc.
Network Camera
PC
Main unit ........................ 1 pc.AC adaptor..................... 1 pc. 
(Cord length: approx. 3 m (9.8 
feet))
Order No. PQLV202Y
AC cord ......................... 1 pc. 
(Cord length: approx. 1.8 m  
(5.9 feet))
Order No. PSJA1069Z
Ethernet® cable (category 5 
straight cable)................. 1 pc. 
(Cable length: approx. 1 m 
(1.1 yards))
Order No. PQJA10138Z
Stand ............................. 1 pc.
Order No. PQYLHGW502
CD-ROM........................ 1 pc. 
(Operating Instructions etc.)
Order  No. PSQX3487YCD
 Installation/Troubleshooting (this manual) - 1 pc.
 Warranty - 1 pc.