Panasonic Network Camera Management System BB HGW700A Operating Guide

							91 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.2.8 Using Applications
This product, apart from the basic programs (firmware) that control the camera, has an application 
platform function. 
*The Panasonic Support Website is located at http://panasonic.co.jp/pcc/products/en/
netwkcam/.
Note
This product comes with the Camera Status Notification and Cell Phone Camera Portal applications 
pre-installed.
Registering Applications
1.Click [Applications] on the setup page.
2.To choose an application, click [Browse...].
 The Choose File dialog box is displayed.
3.Select the application you want to install from 
the file list, and click [Open].
 The selected file is displayed in the File 
Name field.
4.Click [Start].
Note
These applications are only available when using IPv4 and not IPv6.
After an application has been registered, 
it is displayed on the Application list. 
						

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Application List
Controlling and Deleting Applications
Executing Disabled Applications
Executes disabled applications. (see below)
Disables applications. (see below)
It may be necessary to change settings 
depending on the application. (see the 
Instructions for each application)
Deletes applications. (see below)
1.Click [Applications] on the setup page.
2.Select an application and click either [Disable], 
[Setup] or [Delete].
 When deleting, a confirmation dialog box is 
displayed. Check whether the application is 
correct and click [Yes].
 See the Instructions of each application for 
more information on the Setup page.
1.Click [Applications] on the setup page.
2.Select an application and click [Execute].
Notes
In default settings the applications are disabled. To start an application click 
[Execute].
 When this product is restarted, applications will remain in the current status (executed or 
disabled).
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							93 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
Application E-mail
This function allows you to set mail forwarding used in the application platform function.
 This setting may be necessary depending on the application.
Data Entry Field
*1 Set 4 numbers (0-255) and 3 periods, in the form of 192.163.0.253 (However 0.0.0.0 or 
255.255.255.255 cannot be used.)
*2 Only alphanumeric characters can be used. However, [Space], [], [], [#], [&], [%], [=], [+], [?], [], and [:] cannot be used.
*3 When POP3 authentication is required during mail forwarding, set it, checking with the network 
administrator or ISP.
Note
SMTP authentication is not supported.
1.Click [E-mail Setup for Applications].
2.Set each heading and click [Save].
3.Click [Restart].
SMTP Server IP 
Address or Host NameEnter the sent mail (SMTP) servers address*1 or host name (1-255 
characters)*2.
POP3 Server IP 
Address or Host NameEnter the received mail (POP3) servers address*1 or host name (1-
255 characters)*2.
Login IDEnter the received mail (POP3) servers login ID.*3
PasswordEnter the received mail (POP3) servers password.*3
Reply E-mail Address*2Enter the return destinations (sent source) E-mail address. It is 
recommended that you enter the administrators E-mail Address. 
Destination E-mail 
Address 1 - Destination 
E-mail Address 5*
2
Up to 5 E-mail destinations can be set. 
						

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3.3 Managing This Product
3.3.1 Changing The Password
This function allows you to change the password for access to the Camera Portal and the setup page.
1.Click [Password] on the setup page.
2.Enter a new User Name (6 - 15 characters) in 
the 
User Name data field in either the Setup 
Pages or Camera Portal.
3.Enter a new Password (6 - 15 characters) in the 
Password data field, then re-enter in the 
Retype Password data field.
 You can set one password in Setup Pages 
and up to 4 in Camera Portal.
Notes
 When re-entering the password, do not use the copy or paste functions.
 User names and passwords are case-sensitive.
4.Click [Save].
 When password modification is complete, 
the window on the right will be displayed.
 If the entered password is incorrect, the 
window on the right will be displayed.
If you forget your user name and password...
Push the FACTORY DEFAULT RESET button and initialize this product. (see page 109)
Settings will return to the default state. Re-set the user name and password. 
						

							95 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.3.2 Updating Firmware
To prevent leaks of customer information, illegal operation of this product, interference or involuntary 
shutdown etc, update firmware regularly. The most recent firmware file can be found on Panasonics 
Support Website (http://panasonic.co.jp/pcc/products/en/netwkcam/).
Before using the update firmware function, download the firmware file to your PC. See the support 
website for more details.
When downloading an old firmware version, the setup information may be reset to factory default. See 
Release Note for more details.
Notes
 It may be necessary to initialize settings after updating firmware. See Panasonics Support Website 
for details. Push the FACTORY DEFAULT RESET button to re-initialize. (see page 
109)
 When using the DHCP server function (see page 74), restart all the LAN (Home) side PCs 
connected to this product.
1.Click [Update Firmware] on the setup page.
2.Click [Browse...] to select the firmware file.
 The Choose file window is displayed.
3.Select the firmware file you want to install from 
the file list, and click [Open]
.
 The selected file is displayed in the File 
Name field of the update firmware page.
4.Click [Start].
 Firmware is updated.
Note
When updating firmware do not cut the power supply. If cut, the update might not be completed 
successfully.
(If the power is inadvertently cut, the power indicator will blink green the next time power is 
turned on. Re-update firmware referring to The POWER indicator is blinking green (see page 
31) in Installation/Troubleshooting).
 When the firmware update is complete, this product will automatically restart.
 If the firmware update was not completed successfully, an error message will be displayed. 
(see table below)
Error MessageCause and Remedy
Incorrect fileThe firmware file you have selected is invalid for this product. Select 
a valid file. See the explanation (readme.txt etc.) attached to the file, 
and check that it is compatible with this products software version. 
(see page 
102) When it is not compatible, download a more recent 
firmware file, which is compatible with the software version from 
http://panasonic.co.jp/pcc/products/en/netwkcam/. 
						

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Out of MemoryThe built-in memory of this product is reduced due to load 
processing.
After restarting this product, re-update the firmware.
Error Message Cause and Remedy 
						

							97 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.3.3 Saving Settings
This function allows you to save setup files, and load the saved files.
Save Settings
Note
Applications cannot be saved.
Load Settings
Notes
 When the file you are attempting to load is damaged or invalid, an error message is 
displayed.
 After loading settings, all applications are disabled. Execute the application function on the 
setup page.
1.Click [Save Settings] on the setup page.
2.Click Creating a configuration file.
 The download wizard window is displayed.
3.Specify the Location and File name, and Save.
1.Click [Save Settings] on the setup page.
2.Click [Browse...] to select the file to be loaded.
 The Choose File window is displayed.
3.Select the file to be loaded from the file list, and 
click [Open].
 The selected file is displayed in the File 
Name field of the loading settings page.
4.Click [Load].
5.Click [Reboot].
 This product is restarted. 
						

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3.3.4 Restarting
When restarting, this products setup information is saved.
Notes
 When using the DHCP server function (see page 74), restart all LAN (Home) side PCs 
connected to this product.
 When this product is restarted, applications will remain in the current status (executed or 
disabled).
3.3.5 Initializing The Settings
This function resets all settings to the factory default. (see page 131)
Notes
 When using the DHCP server function (see page 74), restart all LAN (Home) side PCs 
connected to this product.
 Applications cannot be reset to factory default. When resetting factory default, all 
applications are disabled. Execute the application function on the setup page.
1.Click [Restart] on the setup page.
2.Click [Restart].
 This product is restarted.
1.Click [Factory Default] on the setup page.
2.Click [Factory Default].
 All settings are reset. 
						

							99 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.3.6 Using PPPoE Connection
This function allows you to manually connect/disconnect the PPPoE connection to your ISP. When 
cutting this products power supply, manually disconnect the PPPoE connection before doing so. If the 
power is turned off before PPPoE is manually disconnected, it may take some time to re-connect once 
the power has been turned back on.
Connecting PPPoE
Disconnecting PPPoE
Notes
 This function can be used irrespective of the type (always or manual) of PPPoE connection.
 If PPPoE is disconnected from the WAN (Internet) side, this product cannot be re-accessed 
from the WAN side.
Session keep-alive function
This product has a session keep-alive function. This is when using the always mode of PPPoE 
connection, if connection with the ISPs server is disconnected for some reason, the session keep-alive 
function automatically tries to regain connection. This function also has the following characteristics:
 It is enabled during always connection mode. During manual connection mode, it will not connect 
automatically.
 It will try to regain connection after 1, 2, 3....9, 10 minutes, and every 10 minutes after that.
1.Click [PPPoE Connection] on the setup page.
2.Click [Connect] to start PPPoE connection.
1.Click [PPPoE Connection] on the setup page.
2.Click [Disconnect] to disconnect. 
						

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3.3.7 Using VPN (IPsec) Connection
This function allows you to manually connect and disconnect VPN (IPsec) connection.
Connecting VPN (IPsec)
Disconnecting VPN (IPsec)
1.Click [VPN (IPsec)] on the setup page.
2.Click [Connect] to start VPN (IPsec) 
connection.
1.Click [VPN (IPsec)] on the setup page.
2.Click [Disconnect] to disconnect.