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Panasonic Network Camera Kx Hcm270 Operating Instructions

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Page 121

Operating Instructions
[For assistance, please call: 1-800-272-7033] 121
5.4 Troubleshooting
About Network Camera Setup
Problem Cause and Remedy
When Setup
CD-ROM
cannot find
Network
Camera. Reconnect the AC adaptor if installation is not completed within
20 minutes.
 Do not connect Network Camera over a broadband router.
Setup program cannot detect Network Camera.
 If IP address is not assigned to the PC, setup program cannot
find Network Camera. Confirm that IP address is assigned to
the PC in the...

Page 122

Operating Instructions
122
When Top Page
does not
appear. Enter the correct IP address in the web browser.
 IP address and Subnet Mask of the PC and Network Camera
must be in the same class of the private IP address on the LAN.
Refertopage25.
 The network congestion prevents Top Page from appearing
quickly. Wait for a while.
 A proxy server may prevent you from connecting directly to
Network Camera, set up not to use the proxy server. Refer to
page 26 for details.
 When Top Page does not appear,...

Page 123

Operating Instructions
[For assistance, please call: 1-800-272-7033] 123
When forgetting
the password to
access Setup
Page.Follow the steps below.
1.Initialize Network Camera by pressing the CLEAR SETTING
button.
2.Reconfigure Network Camera.
Indicator does
not light up. Confirm that the standard AC adaptor PSLP1233 (Order No.
PSLP1233Z) is used.
 Confirm that the Indicator Control is disabled. Refer to page 88
forIndicator Control window.
Indicator is
orange. Ethernet cable is not connected...

Page 124

Operating Instructions
124
Wireless
communication
does not work. Signal strength is weak. Change the location of Network
Camera or remove the obstacles around Network Camera.
 SSID and Encryption setting of Network Camera are different
from those of the wireless router or the wireless LAN card of
PC. SSID and Encryption setting must be identical for Network
Camera and wireless router.
 Remove the Ethernet cable and reconnect the AC adaptor for
Network Camera to recognize the Wireless Communication...

Page 125

Operating Instructions
[For assistance, please call: 1-800-272-7033] 125
About Top View Image screen
Problem Cause and Remedy
The Top View
Image screen
(Single Camera/
Multi-Camera) does
not appear. If you are using Internet Explorer, the first time the PC
connects to Network Camera, a pop-upSecurity Warning
windowwill appear to download ActiveX Controls. When
using Windows NT, Windows 2000 or Windows XP, log on
with an appropriate account that is authorized to install
applications. Refer to page 43 for...

Page 126

Operating Instructions
126
Image flickers.  If the object is dark, the image will flicker. Make the
condition around Network Camera brighter.
 Wrong power line frequency makes images flicker.
Refer to page 82.
Refresh interval is
longer than the
setup. The traffic of the network, PC performance and the object
of the image affect the refresh interval. The network
congestion causes refresh interval slower than the set up.
 When more than one client are viewing, the refresh interval
becomes slower.
...

Page 127

Operating Instructions
[For assistance, please call: 1-800-272-7033] 127
5.5 Confirmation of Network Camera Operation
This procedure checks the Network Camera operation. IP address of the PC has
to be on the same network to be able to access Network Camera. If Top Page
appears, Network Camera has no defect.
1.Push theCLEAR SETTING buttonas illustrated on page 112. All settings on
Network Camera will be set to default.
2.Connect locally between the PC and Network Camera like[Typ e 1]or[Ty p e...

Page 128

Operating Instructions
128
4.Record the currentTCP/IP propertiesof the PC. They are important in the
later procedure to set the TCP/IP properties of the PC back.
5.Enter 192.168.0.250 in the IP address field and 255.255.255.0 in the
Subnet Mask field and click[OK].
(Windows 95, Windows 98 and Windows Me must restart to activate the
entered TCP/IP properties.)
 Set up the unique IP address which does not overlap other IP
addresses on the network. Overlapped IP addresses on the network
cause the disorder...

Page 129

Operating Instructions
[For assistance, please call: 1-800-272-7033] 129
5.6 FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause...

Page 130

Operating Instructions
130
CAUTION
 To comply with FCC RF exposure requirements in uncontrolled
environment:
 This equipment must be installed and operated in accordance with
provided instructions and a minimum 20 cm (8 inches) spacing must be
provided between antenna and all persons body (excluding extremities
of hands, wrist and feet) during wireless modes of operation.
 This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter.
Medical
Consult the...
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