Panasonic Network Camera BL-VT164 BL-VP100 Owners Manual

20   Using the CD-ROM
20.1  About the CD launcher By inserting the provided CD -ROM into the CD -ROM drive of your PC, the CD launcher is automatically started
and the license agreement is displayed. Read the agreement and select “I accept the terms in the license
agreement”, and then click “OK”.
• If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
Using the supplied CD-ROM, the following actions can be performed.
The Panasonic “IP Setting Software” can be...

20.2  Installing Panasonic “IP Setting Software”On the CD launcher window, click the [ Install] button next to [IP Setting Software] to display the Panasonic  “IP
Setting Software” installation window. Confirm the following settings before starting the installation.
Select the Panasonic “IP Setting Software” to install.
Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software”
is installed.
Specify which folder on the PC to install the Panasonic “IP Setting...

20.3  Installing the manualsOn the CD launcher window, click the [ Install] button next to [ Manual] to display the Manual installation window.
Confirm the following settings before starting the installation.
Select which manuals to install. The camera models that the manuals support are displayed in  B “Model
List”.
The camera models that are supported by the manuals selected in  A are displayed here.
Select where to create the manuals shortcut icon when the manuals are installed.
Specify which folder...

20.5  Configure the network settings of the camera
using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided
CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera
independently. If the Panasonic “IP Setting Software” does not work, configure the network settings of the
camera and the PC individually on the “Network” page of the setup menu. ( ®page 104)
IMPORTANT...

3.Complete each network setup item and click the [Save] button.
• For further information about each setting of the “Network Settings” page, refer to page 104.
Note
•By unchecking the “Wait for camera restarting.” checkbox, multiple cameras can be continuously
configured.
IMPORTANT
•It may take for around 2 minutes to complete to upload the settings to the camera after clicking the
[Save] button. The settings may be invalidated when the LAN cable is disconnected before
completing the upload. In this...

21   About the displayed system log
Error indications relating to SMTPCategoryIndicationDescriptionPOP3 server errorAuthentication error.• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.Failed to find the POP3 server.• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The POP3 server may be down. Ask the
network administrator.SMTP server errorAuthentication error.• Entered user name or...

CategoryIndicationDescriptionInternal errorUndefined error.•An error occurred in the FTP function.
Check if the FTP settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
CategoryIndicationDescriptionViewnetcam.com
server errorFailed to resolve the
Viewnetcam.com server address
from DNS.• The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
• The DNS server may be down. Ask the
network administrator.Connection errorNo...

Error indications relating to NTPCategoryIndicationDescriptionConnection errorNo response from the NTP server.•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The NTP server may be down. Ask the
network administrator.Internal errorUndefined error.• An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.Synchronizing with
NTP succeeded.NTP update succeeded.• Time correction succeeded.
Log indications...

Error indications relating to Panasonic alarm protocol notificationCategoryIndicationDescriptionPanasonic alarm
protocol notification
errorFailed to find destination of
notification.• The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
• The destination of notification may be
down. Ask the network administrator.Cannot resolve notification
addresses from DNS• The DNS server settings may be incorrect.
Check...

22   TroubleshootingBefore asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.SymptomCause/solutionReference pagesCannot access from the web
browser.• Is the LAN cable (category 5) firmly connected to the
network connector of the camera?Installation Guide • Is the power of the camera on?
Check if the power of the camera is turned on.Installation...