Panasonic Network Camera BB HCM403A Operating Guide

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141
6 Camera Maintenance
6.1 Maintenance page
Maintenance
(1) StatusDisplays the camera settings and status (see page 
142).
(2) Session StatusDisplays information on access to the camera (see 
page 142).
(3) Alarm LogDisplays alarm logs (see page 143).
(4) RestartRestarts the camera (see page 144).
(5) Update FirmwareUpdates the camera firmware (see page 145).
(6) Save SettingsCreates a configuration file (see page 147).
(7) Load SettingsLoads settings from a configuration file (see page 
148).
(8) Reset to Factory 
DefaultResets the camera to its default settings (see page 
149).
Maintenance
Session Status
Load Settings
Reset to Factory Default
Alarm Log
Restart
Update Firmware
Save Settings Status
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8) 
						

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6.1.1 Confirming the Status
The Status page allows you to check the status of the camera. The status 
information provides support for troubleshooting.
Clicking [Status] displays the following page.
Note
 See the Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/ for details about status 
information.
6.1.2 Confirming Session Status
Displays the information of clients connected to the camera.
Clicking [Session Status] displays the following page. 
						

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6.1.3 Confirming Alarm Logs
Displays up to 50 Alarm Logs in chronological order. Old logs will be overwritten by 
new ones.
1.Click [Alarm Log] on the Maintenance page.
2.Alarm Logs are displayed.
Note
 If the camera is restarted, all alarm logs are deleted.
Item Description
New Alarm Logs  Displays the number of new alarm logs.
Date  Displays the date and time when the Alarm 1, 2, or 
Motion Detection were activated.
Sensor Type  Displays the Trigger Setting (Alarm 1, 2, or Motion 
Detection) on the Trigger page.
Signal Type  Displays the Alarm enable condition on the Trigger 
page when selected Alarm 1 or 2. 
						

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6.1.4 Restarting the Camera
It is possible to restart the camera by turning the camera off and turning the camera 
on again. The camera can also be restarted on the Restart page.
Note
 When the camera is restarted, the buffered images will be deleted. The 
buffered images on the SD memory card are not deleted. 
 If the camera is restarted, all alarm logs are deleted.
1.Click [Restart] on the Maintenance page.
2.Click [Restart].
 Restarting takes about 1 minute. The Top page is displayed when finished. 
						

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6.1.5 Updating the Camera Firmware
The Update Firmware page allows you to update the camera’s firmware. If new 
firmware is available, install it into the camera.
Note
 Do not turn off the power during a firmware update.
 All buffered images on the internal memory will be deleted after the firmware 
update. The buffered images on the SD memory card are not deleted.
 The firmware version is displayed on the Top page and the Status page.
 If the cameras firmware is updated, all alarm logs are deleted.
1.Download the new firmware from the Panasonic Network Camera support 
website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it 
on your PC.
2.Click [Update Firmware] on the Maintenance page.
3.Click [Update Firmware].
 The camera restarts.
 The Update page is displayed after about 1 minute. 
						

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4.Click [Browse...].
 A dialog box is displayed to select the firmware.
5.Select the firmware (including directory information) and click [Open].
 The firmware file name is displayed.
6.Confirm the firmware file name, and click [Update Firmware].
 Clicking [Cancel] takes you back to the Top page without updating the 
firmware.
 The following message is displayed during the update.
 The camera restarts automatically after the update.
 The Top page is displayed after about 1 minute.
7.Confirm that the version number on the Top page is updated.
 If the version number is updated, the firmware update is complete.Updated version 
						

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6.1.6 Creating the Configuration File
A configuration file can be saved on your PC. You can load camera settings from 
the configuration file on the Load Settings page (see page 148).
Note
 The saved image contains private information. It is important to prevent leaks 
of private information.
1.Click [Save Settings] on the Maintenance page.
2.Click [Save].
3.Click [Save] on the File Download dialog box.
4.Specify the location, and click [Save] on the Save As dialog box.
 The configuration file is saved at that location.
Note
 The file extension (.dat) cannot be changed. If you change it, the settings 
cannot be loaded.
 If you try to updating the camera, create a configuration file after updating 
the firmware. If there is a firmware version difference between the camera 
that you create a configuration file from and the camera that you try to load 
settings to, the settings may not have been loaded to the camera. 
						

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6.1.7 Loading Settings from a Configuration File
Camera settings can be loaded from a configuration file. If you reset the camera to 
factory default, the camera can load previously used settings from a configuration 
file.
Note
 The configuration file also saves network settings. When settings are loaded, 
the network settings are also loaded. 
 If you try to update the camera, create a configuration file after updating the 
firmware. If there is a firmware version difference between the camera that you 
create a configuration file from and the camera that you try to load settings to, 
the settings may not have been loaded to the camera.
1.Click [Load Settings] on the Maintenance page.
2.Click [Browse...].
3.Select the configuration file on the Choose file dialog box, and click [Open].
 The file name is displayed in the data field.
4.Confirm the file name, and click [Load].
5.Click [Restart].
 The camera restarts, and the Top page is displayed. 
						

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6.1.8 Resetting the Camera to Factory Default
All camera settings are reset to factory default when the Execute button is clicked.
1.Click [Reset to Factory Default] on the Maintenance page.
2.Click [Execute].
 The indicator blinks orange, and then turns off for 10 seconds.
 All camera settings (user name, password, IP address, subnet mask etc.) 
are reset to factory default.
 If the camera is reset to factory default, the network connection mode 
changes to [Automatic Setup]. Reconfigure the camera referring to 
Getting Started.
Note
 The internal clock will not be reset, but the time format will return to AM/
PM mode. To change it to 24-h format, see page 67. 
 See page 166—page 175 for the default settings.
 Pressing the FACTORY DEFAULT RESET button resets the camera to 
factory default (see page 153).
 All buffered images on the internal memory are deleted when resetting the 
camera to factory default. The buffered images on the SD memory card 
are not deleted.
 If the camera is restarted, all alarm logs are deleted.
 The process of resetting to default takes about 1 minute. During that time, 
do not turn the power off. 
						

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6.2 Support page
6.2.1 The Help page
The Help page displays explanations for each of the following features.
Clicking [Help] on the Support page displays the following page.
6.2.2 Product Information
See the Panasonic Network Camera support website for product information.
Clicking [Product Information] on the Support page displays the URL, click it.
Note
 If the camera is not connected to the Internet, the website cannot be displayed.
6.2.3 Support Information
See the Panasonic Network Camera support website for support information.
Clicking [Support Information] on the Support page displays the URL, click it.
Note
 If the camera is not connected to the Internet, the website cannot be displayed.Support
(1) HelpDisplays the Help page (see below).
(2) Product 
InformationDisplays the product information website (see below).
(3) Support 
InformationDisplays the support information website (see below).
(1)
(2)
(3)