Panasonic Multi-Function Printer Dp Mb350 Operating Instructions

							LThis unit is compatible with Caller ID. You must  subscribe to the appropriate service offered 
by your service provider/telephone company.
Operating Instructions
Multi-Function Printer
Model No. DP-MB350
12
Do NOT connect the unit to a computer with the USB cable until prompted to do so during the 
setup of Multi-Function Station (CD-ROM). 
						

							2
Thank you for purchasing a Panasonic product.
You can select the English or Spanish language.
The display and reports will be in the selected language. 
The default setting is English. If you want to change the 
setting, see feature #110 on page 58.
Caution:L Do not rub or use an eraser on the printed side of the 
recording paper, as the print may smear.
Notice for product disposal, transfer, or return: L This product can store your private/confidential 
information. To protect your privacy/confidentiality, 
we recommend that you erase the information from 
the memory before you dispose of, transfer or return 
the product.
Environment: L Panasonic’s strategic direction incorporates concern 
for the environment into all aspects of the product life 
cycle, from product development to energy saving 
designs; from greater product reusability to waste-
conscious packaging practices.
Trademarks: L Microsoft, Windows, Windows Vista, Internet 
Explorer and PowerPoint are either registered 
trademarks or trademarks of Microsoft Corporation 
in the United States a nd/or other countries.
L Pentium is a trademark of Intel Corporation in the 
U.S. and other countries.
L Screen shots reprinted with permission from 
Microsoft Corporation.
L Adobe and Reader are either registered trademarks 
or trademarks of Adobe Systems Incorporated in the 
United States and/or  other countries.
L 3M is a trademark or registered trademark of 3M 
Company.
L Avery is a registered trademark of Avery Dennison 
Corporation.
L XEROX is a registered trademark of Xerox 
Corporation.
L PCL is a trademark of Hewlett-Packard Company.
L All other trademarks identified herein are the 
property of their respective owners.
Copyright: L This material is copyrighted by Panasonic 
Communications Co., Ltd., and may be reproduced 
for internal use only. All other reproduction, in whole 
or in part, is prohibited without the written consent of 
Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2009 
						

							Important Information3
For assistance, please contact an authorized Panasonic dealer.
Impor tant Information
Impor tant Information
1For assistance, please contact an authorized Panasonic dealer.
For your safety
Laser radiation
Fuser unit
Note:L The area near the recording paper exit ( 2) may also 
get warm. This is normal.
For best performance
Toner cartridge and drum cartridge
L When replacing the toner cartridge or drum 
cartridge, do not allow dust, water, or liquids to come 
in contact with the drum. This may affect print quality.
L For optimal performance, genuine Panasonic toner 
cartridges and drum cartridges are recommended. 
We cannot be responsible for problems that may be 
caused by a non-Panasonic toner cartridge or drum 
cartridge:
– Damage to the unit
– Poor print quality
– Improper operation
Toner cartridge L Do not leave the toner cartridge out of the protective 
bag for a long time. It will decrease the toner life.
Drum cartridge L Read the instructions on page 11 before you begin 
installation of the drum cartridge. After you have read  them, open the drum cartri
dge protective bag. The 
drum cartridge contains a photosensitive drum. 
Exposing it to light may damage the drum. Once you 
have opened the protective bag:
– Do not expose the drum cartridge to light for  more than 3 minutes.
– Do not touch or scratch the black drum surface.
– Do not place the drum cartridge near dust or dirt,  or in a high humidity area.
– Do not expose the drum cartridge to direct  sunlight.
L To extend the life of the drum cartridge, the power 
switch should never be turned OFF immediately after 
printing. Leave the power turned ON for a minimum 
of 30 minutes after printing.
Location L To avoid malfunction, do  not position the unit near 
appliances such as TVs or speakers which generate 
an intense magnetic field.
Static electricity L To prevent static electricity damage to the interface 
connectors or other electrical components inside the 
unit, touch a grounded metal surface before touching 
the components.
Environment L Keep the unit away from electrical noise generating 
devices, such as fluore scent lamps and motors.
L The unit should be kept free from dust, high 
temperature and vibration.
L The unit should not be exposed to direct sunlight.
L Do not place heavy objects on top of the unit. When 
you leave the unit unused for a long period of time, 
unplug this unit from the power outlet.
L The unit should be kept away from heat sources such 
as heaters, kitchen stoves, etc. Damp basements 
should also be avoided.
L During the printing process, heat is used to fuse 
toner onto the page. As a result, it is normal for the 
machine to produce an odor during and shortly after 
printing. Be sure to use this unit in an area with 
proper ventilation.
The printer of this unit utilizes a laser. Use of 
controls or adjustments or performance of 
procedures other than those specified 
herein may result in hazardous radiation 
exposure.
During or immediately after printing, the 
fuser unit (
1) gets hot. This is normal. Do 
not touch the fuser unit.
1
2 
						

							Important Information
4
For assistance, please contact an authorized Panasonic dealer.
L
Do not cover slots or openings on the unit. Inspect 
the air circulation vents regularly and remove any 
dust build-up with a vacuum cleaner (1 ).
Routine care L Wipe the outer surface of the  unit with a soft cloth. Do 
not use benzine, thinner, or any abrasive powder.
Moving the unit
The unit is heavy. It is highly recommended that two 
people handle this unit.
When moving the unit, hold by the grips ( 2) on both 
sides.
Illegal copies
L It is unlawful to make copies of certain 
documents.
Copying certain documents may be illegal in your 
country. Penalties of fines  and/or imprisonment may 
be imposed on those found guilty. The following are 
examples of items that may be illegal to copy in your 
country.
– Currency
– Bank notes and checks
– Bank and government bonds and securities
– Passports and identification cards
– Copyright material or trademarks without the  consent of the owner
– Postage stamps and  other negotiable 
instruments
This list is not inclusive and no liability is 
assumed for either its completeness or accuracy. 
In case of doubt, contact your legal counsel.
Notice: L Install your machine near a supervised area to 
prevent illegal copies from being made.
1
2
2 
						

							Table of Contents5
1.  Table of Contents1. Introduction and Installation
Accessories
1.1 Supplied accessories .................................... 7
1.2 Accessory information ................................... 7
Finding the Controls
1.3 Button descriptions ........................................8
1.4 Display descriptions ...................................... 9
1.5 Overview ..................................................... 10
Installation
1.6 Toner cartridge and drum cartridge .............11
1.7 Recording paper .......................................... 14
2. Preparation
Connections and Setup
2.1 Connections ................................................17
2.2 Turning the power switch ON....................... 18
2.3 Dialing mode ............................................... 18
2.4 Selecting the operation mode (Scan/Copy/Fax) .................................................................... 19
Document Requirements
2.5 Setting the original....................................... 19
Vo l u m e
2.6 Adjusting the volume ...................................21
Initial Programming
2.7 Date and time ..............................................21
2.8 Your logo...................................................... 22
2.9 Your fax number .......................................... 23
2.10 Configuring the unit to access the LAN ....... 23
2.11 Installing Multi-Function Station .................. 24
2.12 Starting Multi-Function Station .................... 26
3. Printer
Printer
3.1 Printing from Windows applications ............28
3.2 Printing a received email attachment  automatically (LAN connection only) ........... 29
4. Scanner
Scanner
4.1 Scanning from the unit (Push Scan)............31
4.2 Scanning from a computer (Pull Scan)........ 34
5. Copier
Copy
5.1 Making a copy .............................................36
5.2 More copying features ................................. 38
6. Fax
Sending Faxes
6.1 Sending a fax manually ...............................42
6.2 Storing items for the navigator directory...... 44
6.3 Sending a fax using navigator directory ...... 45
6.4 Broadcast transmission ...............................45
6.5 Sending an electronic document as a fax  message from your computer ...................... 47
Receiving Faxes
6.6 Receiving a fax automatically – Auto answer 
ON................................................................ 47
6.7 Receiving a fax manually – Auto answer OFF ..................................................................... 48
6.8 Displaying a received fax document............. 48
6.9 Using the unit with an answering machine ... 50
6.10 Junk fax prohibitor (preventing fax reception 
from undesired callers) ....................... ..........51
6.11 Receiving a fax on your computer ................ 52
6.12 Web fax preview (LAN connection only)....... 52
7. Caller ID
Caller ID
7.1 Caller ID service...........................................54
7.2 Viewing and calling back using caller  information ................................................... 54
7.3 Erasing caller information............................. 55
7.4 Storing caller information ............................. 55
8. Distinctive Ring
Distinctive Ring
8.1 Distinctive Ring service ................................56
8.2 Using two or more phone numbers on a single  telephone line ...... .........................................56
8.3 Using three or more phone numbers on a 
single telephone line ... .................................56
8.4 Programming the ring pattern assigned for fax ..................................................................... 56
9. Programmable Features
Features Summary
9.1 Programming................................................ 57
9.2 Basic features .............................................. 58
9.3 Fax features ................................................. 62
9.4 Copy features ............................................... 67
9.5 PC print features .......................................... 69
9.6 Scan features ............................................... 71
9.7 LAN features ................................................ 73
9.8 Network features (LAN connection only)...... 75
10.Useful Information
Useful Information
10.1 Character entry ............................................77
10.2 Status of the unit .......................................... 77
10.3 Canceling the operations ..................... ........78
Option
10.4 Lower input tray (optional) ............................ 79
10.5 Setting the lower input tray ........................... 80
11.Help
Reports and Displays
11.1 Report messages .........................................81
11.2 Display messages ........................................ 82 
						

							Table of Contents
6
Troubleshooting
11.3 When a function does not work ...................85
12.Paper Jams
Jams
12.1 Recording paper jam ...................................94
12.2 Document jams (Aut omatic document feeder)
.................................................................. 100
13.Cleaning
Cleaning
13.1 Cleaning the white plates and glass .......... 101
13.2 Cleaning the document feeder rollers........ 102
14.General Information
Printed Reports
14.1 Reference lists and reports .......................103
Specifications
14.2 Specifications ............................................ 103
Copyrights
14.3 Information of copyrights and licenses ......106
15.Index
15.1 Index .........................................................  116 
						

							1. Introduction and Installation7
For assistance, please contact an authorized Panasonic dealer.
1 Introduction and Installation
1For assistance, please contact an authorized Panasonic dealer.
Accessories
1.1 Supplied accessories
*1 Parts numbers are subject to change without notice.
Note:L Save the original carton and packing materials for 
future shipping and transportation of the unit.
L After unpacking the product, take care of the packing 
materials and/or power plug cap appropriately.
1.2 Accessory information
Accessories for this unit can be ordered online, by fax, or 
by telephone.
To ensure that the unit operates properly, we 
recommend the use of Panasonic toner cartridge and 
drum cartridge.
■ Replacement accessory
– Toner cartridge
L Model No. (Part No.): DQ-TCB008
L Prints about 8,000 pages at ISO/IEC 19752 
standard page.
– Drum cartridge
L Model No. (Part No.): DQ-DCB020
■  Optional accessory
– Lower input tray (page 79)
L Model No. (Part No.): DA-LCB350
Note: L ISO/IEC 19752 standard is as follows:
– Environment: 23  ± 2 °C (73 ±  3 °F) / 50 ± 10% RH
– Print mode: Continuous printing
1
Toner cartridge 2Drum cartridge
(DQ-DCB020)
*1
3 CD-ROM
(PNJKMB300Z)*14Quick reference guide
(English–
PNQW1864Z)
*1
(Spanish–
PNQW1865Z)*1
5 Powe r cord
(PNJA1021Z)*16Telephone line cord
(PFJA02B002Y)*1 
						

							1. Introduction and Installation
8
For assistance, please contact an authorized Panasonic dealer.
Finding the Controls
1.3 Button descriptions
A{Copy }
L To switch to copy mode (page 19, 36).
B{Scan }
L To switch to scan mode (page 19, 31).
C{Advance }*1
LTo switch to the basic/advance settings.
D{Menu }
L To start or exit programming.
E{Caller ID}
L To use Caller ID features (page 54).
F{Redial }{Pause }
L To redial the last number dialed. If the line is busy 
when you send a fax, the unit will automatically 
redial the number 1 time.
L To insert a pause during dialing.
G{Fax Auto Answer }
L To turn the auto answer setting ON/OFF (page 
47).
H{Stop }
L To stop an operation or programming session.
I{Fax }
L To switch to fax mode (page 19, 42).
J{Duplex }
L To make duplex copies (page 38).
L To scan or send 2-sided originals (page 33, 43).
K{Back}*1
L To return to the previous display.
L To erase a character/number.
LNavigator key*1
LTo select desired settings.
L To adjust the volume (page 21).
L To search for a stored item (page 45).
M{Set }*1
LTo store a setting during programming.
N{Monitor }
L To initiate dialing.
When you press { Monitor} while receiving a call, 
you will be able to hear the other party, but the 
other party will not be able to hear you.
O{ Flash }
L To access special telephone services or for 
transferring extension calls.
P{To n e }
L To change from pulse to tone temporarily during 
dialing when your line has rotary/pulse service.
Q{Start }
L To copy a document (page 36).
L To scan a document (push scan) (page 31).
L To send a fax (page 42).
*1 See page 9 for details.
ABCD E F G H
IJ KLM NOPQ 
						

							1. Introduction and Installation9
For assistance, please contact an authorized Panasonic dealer.
1.4 Display descriptions
AFeature modeL Displays the feature mode status.
BStatus bar
L Displays the operation mode (page 19).
L Displays date and time (page 21).
L Displays error messages (page 82).
CMain display
L Displays the feature settings.
L Displays received fax documents (page 48).
L Displays error messages (page 82).
DButton operation guide
L Displays the available buttons for the 
corresponding operations.
Note: L The displayed menu items may be different 
depending on the operation. To select a menu item 
not shown on the current page, scroll up or down by 
using the navigator key.
1.4.1 Display and buttons
The following buttons can be used to navigate through 
operations or to select items shown on the display.
A{Advance }
L To change the display between basic and 
advanced feature modes.
L To change the feature settings during operation.
B{Set }
L To store a setting during programming.
L To place “ ,” and select the item, or remove “ ,” 
and cancel the selected item.
C{ Back }
L To return to the previous display.
L To exit an operation while maintaining the 
settings.
DNavigator key
L To select the item shown on the display.
L To select features or feature settings during 
programming.
L To navigate to the next operation.
L To scroll a displayed image (page 48).
Basic
Copy
Select Menu. Copy:
Copies
Zoom
Contrast
Resolution
Page Layout01
100%
Text/Photo
Disabled
ABC
D
AB
C D 
						

							1. Introduction and Installation
10
For assistance, please contact an authorized Panasonic dealer.
1.5 Overview
1.5.1 Front view
1.5.2 Rear view
1ADF (Automatic Document Feeder) cover
2 Document guides
3 Document tray
4 Document exit
5 Document cover
6 Document entrance
7 Left cover
8 Left cover open lever
9 Standard input tray
j Recording paper exit
L The paper exit area of this unit can hold up to 
approximately 100 sheets of printed paper (the 
number of sheets may vary depending on the 
usage environment). Remove the printed paper 
before the recording paper exit becomes full.
k A4/letter paper stacker
L We recommend opening the A4/letter paper 
stacker when using A4 or letter-size recording 
paper. Do not open it when using legal-size 
recording paper.
L For A4-size, slide the stacker to the rightmost 
position, then open it.
For letter-size, just open the stacker (no need to 
slide it).
L The A4/letter paper stacker may not be shown in 
all illustrations.
12543
6
8
7
9
k
j
A Telephone line jack
B External telephone jack
C Speaker
D USB interface connector
E Power switch
F LAN interface connector  
L 10Base-T/100Base-TX
G LED
H Power inlet
A
B
FG H
D
C
E