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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Subscribers Guide

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    							¥ Not all subscribers have an interview mailbox. The System
    Administrator or the System Manager must assign an interview
    mailbox.!! !!
    Section 4 Special Features 21
    Incomplete Call Handling Status 4.3
    Message Reception Mode 4.4
    Calls are considered incomplete if there is no answer or if the line is busy. 
    The Incomplete Call Handling Status has 6 options: (1) record a message from
    the caller; (2) transfer the caller to a covering extension; (3) page the mailbox
    owner by intercom (Intercom Paging); (4) notify the mailbox owner via a beeper;
    (5) transfer the caller to the operator; or (6) let the caller try another extension.
    On-hook. To set Leaving a Message Status
    To set Covering Extension Transfer Status
    To set Intercom Paging Status
    To set Beeper Access Status
    To set Operator Transfer Status
    Follow the prompts according to your needs.
    1
    2
    3
    4
    5
    To set Returning to Top Menu 
    Automated Attendant Service Status6
    Log into your mailbox. Press 4.
    Subscriber’s 
    Main Menu4
    Press 4.
    4
    Make your selection.
    2
    1To Change
    To Accept
    ¥ The Intercom Paging feature is available only if you are using a
    Panasonic KX-TA624 or KX-TD series telephone system.!! !!
    This feature is used to direct callers to either your regular or interview mailbox.
    This mode is effective only for Incomplete Call Handling Service (when the
    subscriberÕs line is busy, or he cannot take the call, or when he has enabled Call
    Blocking).
    On-hook.Log into your mailbox. Press 4.
    Subscriber’s 
    Main Menu4
    Press 3.
    3
    Press 1 to change.
    (Interview Mode/Message 
    Recording Mode)
    1 
    						
    							22 Section 4 Special Features
    4.5 Personal Group Distribution Lists
    4.6 Deleting Group Distribution Members
    A Personal Group Distribution List is used to send the same message to several
    mailboxes in a single operation. Up to four lists can be maintained with each list
    containing up to twenty mailbox members.
    Log into your 
    mailbox.Press 5.
    Subscriber’s 
    Main Menu
    On-hook.
    5
    Press 4.
    4
    22
    Enter the group 
    distribution number
    (1-4).
    Group No.
    Press 1 to record 
    a group name.
    1
    State the group 
    name at the tone.Press 2
    to accept.
    2Mailbox No.
    Enter the mailbox 
    number of the first
    member. Press 2 
    to add.Press 2 to add
    the member to 
    the list.
    1
    Press 1 to 
    add more 
    members.
    Mailbox No.
    Enter the mailbox 
    number of the next
    member.
    2
    Press 2 to add
    the member to 
    the list.
    2
    1To add
    To end
    Make your selection.
    This feature is used to delete group members from a Group Distribution List.
    Members can be deleted individually or they can all be deleted at the same time.
    Log into your 
    mailbox.Press 5.
    Subscriber’s 
    Main Menu
    On-hook.
    5
    Press 4.
    4
    Enter the group 
    distribution number
    (1-4).Press 3 to delete
    a group member.
    3Group No.
    22
    1To delete all members
    To delete 1 mailbox
    Make your selection.
    1+ 
    						
    							The VPS is able to notify you when a new message has been recorded in your
    mailbox. You can be notiÞed (1) by Message Waiting Lamp on your proprietary
    telephone, or (2) by a call to another telephone (e.g., your mobile phone), or
    (3) by your beeper. You can assign time frames to each of these devices.
    The VPS is also able to notify your beeper with the callback number of the party
    who left the message. The telephone number stored on the VPS for your beeper
    must include the beeper display command.
    Three features can be set for message waiting notiÞcation: Message Waiting
    Lamp Status, Change Device Status, and Assign Telephone Number. These
    features can be set by the System Administrator or at a subscriber telephone.
    Each device has its own phone number that must be entered.
    ¥ The System Administrator or the System Manager must authorize this
    feature before it can be used.
    ¥Message Waiting Lamp NotiÞcation Setting
    The VPS illuminates the message waiting lamp of your extension when
    a new message is recorded in your mailbox.
    ¥Setting Device Status
    For each device, the notiÞcation can be continuous, disabled, or
    enabled to a preset schedule. Setting notiÞcation to a preset schedule
    can only be established by the System Administrator.
    ¥NotiÞcation Number Assignment
    You can set up to 3 telephone or beeper numbers to ring when you
    wish to receive notiÞcation calls.
    !! !!
    Section 4 Special Features 23
    Deleting Group Distribution List Names 4.7
    Message Waiting NotiÞcation 4.8
    This feature is used to delete a group distribution list name.
    Log into your mailbox. Press 5.
    Subscriber’s 
    Main Menu
    On-hook.
    5
    Press 4.
    4
    Enter the group 
    distribution number (1-4).
    Group No.
    Press 1 to change 
    group name.
    1
    Press 3 to erase 
    the group name.
    3 
    						
    							¥ If you do not know your line access code, ask your System Manager.!! !!
    24 Section 4 Special Features
    4.8 Message Waiting NotiÞcation (contd.)
    To change the Message Waiting 
    Lamp Status
    To change the Device Status
    To assign a telephone or beeper no.1
    2
    3
    Log into your mailbox. Press 6.
    Subscriber’s 
    Main Menu6
    Press 2. Press the desired button.
    2
    WHEN YOU PRESS 1
    WHEN YOU PRESS 2
    On-hook. Select the status.
    1To use for scheduling
    2To use continuously
    3To not use at all
    Enter the device number (1-3).
    Device No.
    WHEN YOU PRESS 3
    Press 1, 2 or 3.Enter a Line Access 
    Code to seize a CO line.
    IF NEEDED
    Line Access Code1
    2
    3Enter the 
    Area Code.
    Area Code
    Enter the telephone 
    number.
    Telephone No.
    Press 2 to accept.
    2
    Press 1
    to change.
    1
    Press 1 or 2 for telephone 
    or beeper notification.
    12or
    On-hook.
    TO CHANGE
    To insert a pause or special 
    command, enter the partial 
    number and wait for the options 
    menu. Press [5] to enter a pause. 
    Press [4] to continue entering 
    the telephone number.or
    Enter the extension 
    number.Extension No.
    Press 3
    to delete.
    3
    TO DELETE
    or
    FOR A CO LINE
    FOR AN EXTENSION
    On-hook.Make your selection.
    2
    1To Change
    To Accept 
    						
    							Section 4 Special Features 25
    Interview Mailbox 4.9
    An Interview Mailbox plays pre-recorded questions to callers and records their
    answers. You can record up to 10 questions and set the answer lengths from 4
    to 32 s. The answers are recorded and stored, in order, in your mailbox. The
    answer length must be set and questions must be recorded.
    ¥ To activate this feature your System Manager or System Administrator
    must assign an Interview Mailbox to your mailbox.
    !! !!
    To record the question
    To set the answer length
    To erase the question1
    2
    3
    Log into your mailbox. Press 6.
    Subscriber’s 
    Main Menu6
    Press 1. Press the desired button.
    1
    WHEN YOU PRESS 1
    WHEN YOU PRESS 2
    On-hook. Select the answer
    length desired.Make your selection 
    and repeat the steps.Press 1.
    1
    IF NEEDED
    1To change the length
    2To skip to the next question
    3To go back to the previous question
    4To go directly to a question
    1For 4 s
    2For 8 s
    3For 16 s
    4For 32 s
    WHEN YOU PRESS 3
    Press 1 to erase and repeat this step 
    for all questions to be erased.
    1
    On-hook.
    On-hook. Record a 
    question.Make your selection and 
    repeat the steps.Press 1.
    1
    Press 1 to 
    end recording.
    1
    IF NEEDED
    1To review
    2To accept
    3To erase
    4To add
    To erase and exit 
    						
    							26 Section 4 Special Features
    4.10 Recording Personal Greetings for Caller ID
    This feature allows you to record up to 4 personal greetings for calls from
    assigned Caller ID numbers. Each personal greeting supports up to 8 Caller ID
    numbers. To enable this feature, Þrst record a greeting, then assign Caller ID
    numbers. To assign Caller ID numbers, see 4.11 Assigning Caller ID Numbers
    for Personal Greeting for Caller ID.
    ¥ This feature is available to you only if you are using a Panasonic
    KX-TA624 or KX-TD series telephone system.
    ¥ If you cannot use this feature, ask your System Administrator or
    System Manager. He might have disabled it.
    !! !!
    Log into your 
    mailbox.Press 5 for 
    Mailbox  
    Management.
    Subscriber’s 
    Main Menu5
    Press 1.
    1
    Press 4.
    4TO RECORD FOR THE
    FIRST TIME
    or
    TO CHANGE OR ERASE
    TO RECORD FOR THE FIRST TIME
    Enter a Caller ID 
    Greeting number
    (1-4).Record a 
    greeting 
    at the tone.
    Caller ID 
    Greeting No.
    Press 1
    to end 
    recording.
    1
    Press 2
    to accept.On-hook.
    2
    TO CHANGE OR ERASE 
    Enter a Caller ID 
    Greeting number (1-4).Make your selection.On-hook.
    1To change
    3To erase
    Caller ID 
    Greeting No.
    ¥ You can go on to assign Caller ID numbers after accepting the
    recorded greeting.!! !!
    ¥ When you change the greeting, follow the steps in ÒTO RECORD FOR
    THE FIRST TIMEÓ to re-record.!! !! 
    						
    							Section 4 Special Features 27
    Assigning Caller ID Numbers for
    Personal Greeting for Caller ID 4.11
    This feature is used to assign Caller ID numbers for pre-recorded personal
    greetings. Each greeting supports up to 8 Caller ID numbers.
    ¥ To assign Caller ID numbers, Þrst record a personal greeting.
    (See 4.10 Recording Personal Greetings for Caller ID.)
    !! !!
    Log into your mailbox. Press 5.
    Subscriber’s 
    Main Menu5
    Press 1.
    1
    Press 4.
    4TO ASSIGN FOR THE
    FIRST TIME
    or
    TO ADD OR DELETE
    TO ASSIGN FOR THE FIRST TIME
    Enter a Caller ID 
    Greeting number (1-4).Press 2
    to accept.
    2
    On-hook.
    IF NEEDED
    Press 1
    to change.
    1
    IF NEEDED
    Press 1 to add more
    numbers and repeat
    the steps.
    1
    Press 2
    to accept.
    2
    Press 2
    to end.
    2
    Enter a Caller ID
    number up to 20 digits.
    Caller ID No. Caller ID Greeting No.
    ¥ For the caller ID Number, you can use Ò Ó as a wild card. For
    example, if you assign Ò021 (area code)  Ó, calls from
    area code Ò021Ó will hear the same greeting.
    ¥ If you enter a number which you have already assigned, the prompt
    notiÞes you. Follow the prompt and enter another number.!! !! 
    						
    							28 Section 4 Special Features
    4.11 Assigning Caller ID Numbers for
    Personal Greeting for Caller ID (contd.)
    TO ADD OR DELETE
    Enter a Caller ID 
    Greeting number (1-4).
    Caller ID Greeting No.
    On-hook.
    1
    TO ADD
    Press 1 to add and 
    repeat the steps.
    1
    1
    2
    3
    Press the desired button.To add
    To delete
    To review
    or+
    1
    2
    To delete all
    To delete oneTO DELETE
    Press 2
    to delete.
    2
    Press 2 to accept.
    2
    Make your selection.
    ¥ When you add a Caller ID number, follow the steps in ÒTO ASSIGN
    FOR THE FIRST TIMEÓ to assign.!! !!
    4.12 Personal Caller Name Announcement
    This feature allows you to assign up to 30 Caller ID numbers and record a caller
    name for each Caller ID number from your telephone. The caller name is
    announced when you listen to the messages from assigned numbers left in your
    mailbox. It is also announced when calls from assigned numbers are transferred
    from the VPS to you (Caller ID Screening).
    ¥ This feature is available to you only if you are using a Panasonic
    KX-TA624 or KX-TD series telephone system.
    ¥ The System Administrator or the System Manager can change the
    maximum number of Caller IDs for the Personal Caller Name
    Announcement for each Class of Service.
    ¥ If Caller ID Screening does not work, consult your System
    Administrator or System Manager. He might have disabled it.
    !! !! 
    						
    							¥ To change an assigned Caller ID number and/or caller
    name, Þrst delete them and then add new ones. !! !!
    Section 4 Special Features 29
    Personal Caller Name Announcement (contd.) 4.12
    Log into your mailbox. Press 5.
    Subscriber’s 
    Main Menu5
    Press 5.
    5
    TO ASSIGN AND RECORD
    FOR THE FIRST TIME
    or
    TO ADD OR DELETE
    TO ADD OR DELETE
    On-hook.Make your 
    selection.
    1To add
    2To delete
    3To review
    TO ADD
    Press 1 to add a 
    new number and 
    name, and repeat 
    the above steps.
    1
    TO DELETE
    Press 2. Make your selection.
    2or+1To delete all
    2To delete one1+
    ¥ If you enter a number which you have already assigned, the prompt
    notiÞes you. Follow the prompt and enter another number.!! !!
    TO ASSIGN AND RECORD FOR THE FIRST TIME
    Press 2
    to accept.
    2
    Press 1
    to assign.
    1
    On-hook.Press 2.
    2
    IF NEEDED
    Press 1 to add a new 
    number and name, 
    and repeat the steps.
    1
    Press 2 to end.
    2
    Enter a Caller ID
    number up to 20 digits.
    Caller ID No.
    State a caller 
    name. 
    						
    							30 Section 4 Special Features
    4.13 Live Call Screening
    By assigning one of your telephone keys to this feature, you can monitor
    incoming calls that have been forwarded to the Voice Mail Service.
    When in the Hands-Free Mode, you can monitor the incoming call through the
    telephoneÕs built-in speaker. You can speak with the caller by picking up the
    handset.
    When in the Private Mode, you can monitor the incoming call through the
    handset after you hear the notiÞcation tone. You can speak with the caller by
    pressing the feature key or you can stop listening to the message by replacing
    the handset.
    ¥ This feature is available to you only if you are using a Panasonic
    KX-TA624 or KX-TD series telephone system and if the System
    Administrator has provided your extension with this feature.
    ¥ For detailed information concerning this feature, please refer to the
    Installation Manual for the Panasonic KX-TA624 or KX-TD series
    telephone system.
    !! !!
    4.14 Recording a Two-Way Conversation
    By assigning one of the function keys on your telephone to this feature, you can
    record the conversation that you are having.
    You must always notify the other party before you begin recording.
    ¥ This feature is available to you only if you are using a Panasonic
    KX-TA624 or KX-TD series telephone system.
    !! !! 
    						
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