Home
>
Panasonic
>
Communications System
>
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Subscribers Guide
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Subscribers Guide
Have a look at the manual Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Subscribers Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
¥ Not all subscribers have an interview mailbox. The System Administrator or the System Manager must assign an interview mailbox.!! !! Section 4 Special Features 21 Incomplete Call Handling Status 4.3 Message Reception Mode 4.4 Calls are considered incomplete if there is no answer or if the line is busy. The Incomplete Call Handling Status has 6 options: (1) record a message from the caller; (2) transfer the caller to a covering extension; (3) page the mailbox owner by intercom (Intercom Paging); (4) notify the mailbox owner via a beeper; (5) transfer the caller to the operator; or (6) let the caller try another extension. On-hook. To set Leaving a Message Status To set Covering Extension Transfer Status To set Intercom Paging Status To set Beeper Access Status To set Operator Transfer Status Follow the prompts according to your needs. 1 2 3 4 5 To set Returning to Top Menu Automated Attendant Service Status6 Log into your mailbox. Press 4. Subscriber’s Main Menu4 Press 4. 4 Make your selection. 2 1To Change To Accept ¥ The Intercom Paging feature is available only if you are using a Panasonic KX-TA624 or KX-TD series telephone system.!! !! This feature is used to direct callers to either your regular or interview mailbox. This mode is effective only for Incomplete Call Handling Service (when the subscriberÕs line is busy, or he cannot take the call, or when he has enabled Call Blocking). On-hook.Log into your mailbox. Press 4. Subscriber’s Main Menu4 Press 3. 3 Press 1 to change. (Interview Mode/Message Recording Mode) 1
22 Section 4 Special Features 4.5 Personal Group Distribution Lists 4.6 Deleting Group Distribution Members A Personal Group Distribution List is used to send the same message to several mailboxes in a single operation. Up to four lists can be maintained with each list containing up to twenty mailbox members. Log into your mailbox.Press 5. Subscriber’s Main Menu On-hook. 5 Press 4. 4 22 Enter the group distribution number (1-4). Group No. Press 1 to record a group name. 1 State the group name at the tone.Press 2 to accept. 2Mailbox No. Enter the mailbox number of the first member. Press 2 to add.Press 2 to add the member to the list. 1 Press 1 to add more members. Mailbox No. Enter the mailbox number of the next member. 2 Press 2 to add the member to the list. 2 1To add To end Make your selection. This feature is used to delete group members from a Group Distribution List. Members can be deleted individually or they can all be deleted at the same time. Log into your mailbox.Press 5. Subscriber’s Main Menu On-hook. 5 Press 4. 4 Enter the group distribution number (1-4).Press 3 to delete a group member. 3Group No. 22 1To delete all members To delete 1 mailbox Make your selection. 1+
The VPS is able to notify you when a new message has been recorded in your mailbox. You can be notiÞed (1) by Message Waiting Lamp on your proprietary telephone, or (2) by a call to another telephone (e.g., your mobile phone), or (3) by your beeper. You can assign time frames to each of these devices. The VPS is also able to notify your beeper with the callback number of the party who left the message. The telephone number stored on the VPS for your beeper must include the beeper display command. Three features can be set for message waiting notiÞcation: Message Waiting Lamp Status, Change Device Status, and Assign Telephone Number. These features can be set by the System Administrator or at a subscriber telephone. Each device has its own phone number that must be entered. ¥ The System Administrator or the System Manager must authorize this feature before it can be used. ¥Message Waiting Lamp NotiÞcation Setting The VPS illuminates the message waiting lamp of your extension when a new message is recorded in your mailbox. ¥Setting Device Status For each device, the notiÞcation can be continuous, disabled, or enabled to a preset schedule. Setting notiÞcation to a preset schedule can only be established by the System Administrator. ¥NotiÞcation Number Assignment You can set up to 3 telephone or beeper numbers to ring when you wish to receive notiÞcation calls. !! !! Section 4 Special Features 23 Deleting Group Distribution List Names 4.7 Message Waiting NotiÞcation 4.8 This feature is used to delete a group distribution list name. Log into your mailbox. Press 5. Subscriber’s Main Menu On-hook. 5 Press 4. 4 Enter the group distribution number (1-4). Group No. Press 1 to change group name. 1 Press 3 to erase the group name. 3
¥ If you do not know your line access code, ask your System Manager.!! !! 24 Section 4 Special Features 4.8 Message Waiting NotiÞcation (contd.) To change the Message Waiting Lamp Status To change the Device Status To assign a telephone or beeper no.1 2 3 Log into your mailbox. Press 6. Subscriber’s Main Menu6 Press 2. Press the desired button. 2 WHEN YOU PRESS 1 WHEN YOU PRESS 2 On-hook. Select the status. 1To use for scheduling 2To use continuously 3To not use at all Enter the device number (1-3). Device No. WHEN YOU PRESS 3 Press 1, 2 or 3.Enter a Line Access Code to seize a CO line. IF NEEDED Line Access Code1 2 3Enter the Area Code. Area Code Enter the telephone number. Telephone No. Press 2 to accept. 2 Press 1 to change. 1 Press 1 or 2 for telephone or beeper notification. 12or On-hook. TO CHANGE To insert a pause or special command, enter the partial number and wait for the options menu. Press [5] to enter a pause. Press [4] to continue entering the telephone number.or Enter the extension number.Extension No. Press 3 to delete. 3 TO DELETE or FOR A CO LINE FOR AN EXTENSION On-hook.Make your selection. 2 1To Change To Accept
Section 4 Special Features 25 Interview Mailbox 4.9 An Interview Mailbox plays pre-recorded questions to callers and records their answers. You can record up to 10 questions and set the answer lengths from 4 to 32 s. The answers are recorded and stored, in order, in your mailbox. The answer length must be set and questions must be recorded. ¥ To activate this feature your System Manager or System Administrator must assign an Interview Mailbox to your mailbox. !! !! To record the question To set the answer length To erase the question1 2 3 Log into your mailbox. Press 6. Subscriber’s Main Menu6 Press 1. Press the desired button. 1 WHEN YOU PRESS 1 WHEN YOU PRESS 2 On-hook. Select the answer length desired.Make your selection and repeat the steps.Press 1. 1 IF NEEDED 1To change the length 2To skip to the next question 3To go back to the previous question 4To go directly to a question 1For 4 s 2For 8 s 3For 16 s 4For 32 s WHEN YOU PRESS 3 Press 1 to erase and repeat this step for all questions to be erased. 1 On-hook. On-hook. Record a question.Make your selection and repeat the steps.Press 1. 1 Press 1 to end recording. 1 IF NEEDED 1To review 2To accept 3To erase 4To add To erase and exit
26 Section 4 Special Features 4.10 Recording Personal Greetings for Caller ID This feature allows you to record up to 4 personal greetings for calls from assigned Caller ID numbers. Each personal greeting supports up to 8 Caller ID numbers. To enable this feature, Þrst record a greeting, then assign Caller ID numbers. To assign Caller ID numbers, see 4.11 Assigning Caller ID Numbers for Personal Greeting for Caller ID. ¥ This feature is available to you only if you are using a Panasonic KX-TA624 or KX-TD series telephone system. ¥ If you cannot use this feature, ask your System Administrator or System Manager. He might have disabled it. !! !! Log into your mailbox.Press 5 for Mailbox Management. Subscriber’s Main Menu5 Press 1. 1 Press 4. 4TO RECORD FOR THE FIRST TIME or TO CHANGE OR ERASE TO RECORD FOR THE FIRST TIME Enter a Caller ID Greeting number (1-4).Record a greeting at the tone. Caller ID Greeting No. Press 1 to end recording. 1 Press 2 to accept.On-hook. 2 TO CHANGE OR ERASE Enter a Caller ID Greeting number (1-4).Make your selection.On-hook. 1To change 3To erase Caller ID Greeting No. ¥ You can go on to assign Caller ID numbers after accepting the recorded greeting.!! !! ¥ When you change the greeting, follow the steps in ÒTO RECORD FOR THE FIRST TIMEÓ to re-record.!! !!
Section 4 Special Features 27 Assigning Caller ID Numbers for Personal Greeting for Caller ID 4.11 This feature is used to assign Caller ID numbers for pre-recorded personal greetings. Each greeting supports up to 8 Caller ID numbers. ¥ To assign Caller ID numbers, Þrst record a personal greeting. (See 4.10 Recording Personal Greetings for Caller ID.) !! !! Log into your mailbox. Press 5. Subscriber’s Main Menu5 Press 1. 1 Press 4. 4TO ASSIGN FOR THE FIRST TIME or TO ADD OR DELETE TO ASSIGN FOR THE FIRST TIME Enter a Caller ID Greeting number (1-4).Press 2 to accept. 2 On-hook. IF NEEDED Press 1 to change. 1 IF NEEDED Press 1 to add more numbers and repeat the steps. 1 Press 2 to accept. 2 Press 2 to end. 2 Enter a Caller ID number up to 20 digits. Caller ID No. Caller ID Greeting No. ¥ For the caller ID Number, you can use Ò Ó as a wild card. For example, if you assign Ò021 (area code) Ó, calls from area code Ò021Ó will hear the same greeting. ¥ If you enter a number which you have already assigned, the prompt notiÞes you. Follow the prompt and enter another number.!! !!
28 Section 4 Special Features 4.11 Assigning Caller ID Numbers for Personal Greeting for Caller ID (contd.) TO ADD OR DELETE Enter a Caller ID Greeting number (1-4). Caller ID Greeting No. On-hook. 1 TO ADD Press 1 to add and repeat the steps. 1 1 2 3 Press the desired button.To add To delete To review or+ 1 2 To delete all To delete oneTO DELETE Press 2 to delete. 2 Press 2 to accept. 2 Make your selection. ¥ When you add a Caller ID number, follow the steps in ÒTO ASSIGN FOR THE FIRST TIMEÓ to assign.!! !! 4.12 Personal Caller Name Announcement This feature allows you to assign up to 30 Caller ID numbers and record a caller name for each Caller ID number from your telephone. The caller name is announced when you listen to the messages from assigned numbers left in your mailbox. It is also announced when calls from assigned numbers are transferred from the VPS to you (Caller ID Screening). ¥ This feature is available to you only if you are using a Panasonic KX-TA624 or KX-TD series telephone system. ¥ The System Administrator or the System Manager can change the maximum number of Caller IDs for the Personal Caller Name Announcement for each Class of Service. ¥ If Caller ID Screening does not work, consult your System Administrator or System Manager. He might have disabled it. !! !!
¥ To change an assigned Caller ID number and/or caller name, Þrst delete them and then add new ones. !! !! Section 4 Special Features 29 Personal Caller Name Announcement (contd.) 4.12 Log into your mailbox. Press 5. Subscriber’s Main Menu5 Press 5. 5 TO ASSIGN AND RECORD FOR THE FIRST TIME or TO ADD OR DELETE TO ADD OR DELETE On-hook.Make your selection. 1To add 2To delete 3To review TO ADD Press 1 to add a new number and name, and repeat the above steps. 1 TO DELETE Press 2. Make your selection. 2or+1To delete all 2To delete one1+ ¥ If you enter a number which you have already assigned, the prompt notiÞes you. Follow the prompt and enter another number.!! !! TO ASSIGN AND RECORD FOR THE FIRST TIME Press 2 to accept. 2 Press 1 to assign. 1 On-hook.Press 2. 2 IF NEEDED Press 1 to add a new number and name, and repeat the steps. 1 Press 2 to end. 2 Enter a Caller ID number up to 20 digits. Caller ID No. State a caller name.
30 Section 4 Special Features 4.13 Live Call Screening By assigning one of your telephone keys to this feature, you can monitor incoming calls that have been forwarded to the Voice Mail Service. When in the Hands-Free Mode, you can monitor the incoming call through the telephoneÕs built-in speaker. You can speak with the caller by picking up the handset. When in the Private Mode, you can monitor the incoming call through the handset after you hear the notiÞcation tone. You can speak with the caller by pressing the feature key or you can stop listening to the message by replacing the handset. ¥ This feature is available to you only if you are using a Panasonic KX-TA624 or KX-TD series telephone system and if the System Administrator has provided your extension with this feature. ¥ For detailed information concerning this feature, please refer to the Installation Manual for the Panasonic KX-TA624 or KX-TD series telephone system. !! !! 4.14 Recording a Two-Way Conversation By assigning one of the function keys on your telephone to this feature, you can record the conversation that you are having. You must always notify the other party before you begin recording. ¥ This feature is available to you only if you are using a Panasonic KX-TA624 or KX-TD series telephone system. !! !!