Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Subscribers Guide

Voice Processing System
Subscriber’s Guide
Please read before using and save this manual for future use.Model No.
KX-TVS50/KX-TVS80
POWERVOICE PROCESSING SYSTEM 

Thank you for purchasing the Panasonic Model 
KX-TVS50/80 Voice Processing System.
The Panasonic Voice Processing System (VPS) is a powerful tool used to
manage your voice communications and increase your productivity through the
use of your voice mailbox. As a subscriber (the owner of a VPS mailbox), you
can:
¥ Send a message to one or more people inside or outside of your office.
¥ Transfer messages (with your annotation) to other VPS subscribers.
¥ Receive messages from any touch-tone telephone.
¥ Be...

Introduction 3
Introduction
Structure of the Manual
This manual consists of the following sections:
Section 1 Mailbox Setup
Describes the procedures for customizing your mailbox.
Section 2 Receiving Messages
Explains how to access and manage received messages.
Section 3 Sending Messages
Tells you how to send messages, including recording and delivery.
Section 4 Special Features
Describes how to set up the special features for your mailbox.
Appendix
Glossary 

Section 1 Mailbox Setup . . . . . . . . . . . . . . . . . . . . . . . . . .  5
1.1 Logging into Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
1.2 Recording Personal Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
1.3 Setting, Changing and Clearing Your Password . . . . . . . . . . . . . . . . .  7
1.4 Recording Your Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
1.5 Service Access Commands . . . . . . . . . . ....

Section 1 Mailbox Setup 5
Logging into Your Mailbox 1.1
Before you access Subscriber Services, you must Þrst open your mailbox.
Off-hook.
Extn. No. of VPS
Enter the extension 
number of the VPS.
FROM YOUR EXTENSION
or
FROM ANOTHER EXTENSION
FROM YOUR EXTENSION 
(When the Direct Mailbox Access is enabled)
FROM ANOTHER EXTENSION
.
#6 +
Press # and 6.Press     and enter 
your mailbox number. 
+Mailbox no.
IF YOU HAVE SET YOUR PASSWORD
Password
Enter the password
and press #.
#+
1
3
4
5
6
2
To receive a...

6 Section 1 Mailbox Setup
1.2 Recording Personal Greetings
After reaching your mailbox, callers will hear your personal greeting message(s).
You can record 3 kinds of personal greetings: No Answer Greeting, Busy
Greeting, and After Hours Greeting.
The VPS plays the appropriate message for each call.
Personal greeting messages are always followed by a tone and a chance to
leave a message. Your personal greeting should tell callers to Òplease leave a
message at the toneÓ Ñ otherwise your callers will be...

Section 1 Mailbox Setup 7
Recording Personal Greetings (contd.) 1.2
¥ Recording a Caller ID Greeting is available only when your COS
parameter is enabled. To record a Caller ID Greeting, see
4.10 Recording Personal Greetings for Caller ID.
¥ Be sure to exit from the menu AFTER the greeting is accepted.
Otherwise the greeting will not be stored.
¥ By system default, the maximum length of a personal greeting is 16 s.
If you need more time, ask your System Administrator or System
Manager to increase the...

8 Section 1 Mailbox Setup
1.4 Recording Your Name
This recording informs callers that they have reached the correct mailbox (for
example, when transferring a message to a subscriber, they will hear the
subscriberÕs name). In addition, if a caller does not know the mailbox number
and speciÞes the mailbox by entering the Þrst 3 or 4 letters of the ownerÕs name,
the VPS will announce a series of recorded names which the caller may select.
Log into your 
mailbox.
Subscriber’s 
Main Menu5
Press 3.
3
State the...

Section 2 Receiving Messages 9
Receiving Messages 2.1
The VPS plays both the new and saved messages that are in your mailbox
along with the date, time, and sender information pertaining to each message.
Log into your 
mailbox.Press 1.
Subscriber’s 
Main Menu1
Press 0.
01
3
4
5
6
2
To repeat the message
To replay the previous message
To play the next message
To erase the messages one by one
To reply to the message
To rewind
To fast-forward
7To transfer
8To scan messages
Select the appropriate message...

10 Section 2 Receiving Messages
2.2 Replying to Messages
This feature allows you to reply to messages that have been sent by other
subscribers through their mailboxes.
¥ You can reply only to messages that were transferred to you, or
originated as ÒDelivering Message to Other SubscribersÓ.
!! !!
¥ If paused, the recording must be restarted within 20 s or the VPS will
stop recording automatically.!! !!
TO RECORD A MESSAGE
TO SET DELIVERY TIME AND/OR PRIVATE STATUS
FOR IMMEDIATE DELIVERY
Log into your...