Panasonic Kx Th112 Operating Instructions Manual

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp71
Connecting the corded headset 
Y
Connecting a headset to the handset 
allows hands-free phone conversations. 
We recommend using the Panasonic 
headset noted on page 4.
LHeadset shown is KX-TCA86.
Switching a call between headset and 
handset speakerphone
To switch to the handset speakerphone, 
press {s}. 
To return to the headset, press {C}.
Additional accessories
Sales and support information
LTo order replacement accessories, call 
1-800-332-5368.
LTTY users (hearing or speech impaired 
users) can call 1-866-605-1277.
Wall mounting (optional)
By purchasing the optional wall-mounting 
adaptor PQKL10078Z1, you can mount 
the base unit on a wall.
Belt clip (optional)
By purchasing the optional belt clip 
PQKE10404Z1, you can hang the handset 
on your belt or pocket.
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72For assistance, please visit http://www.panasonic.com/phonehelp
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
BusyLThe called handset or base unit is in use.
LOther users are using the line(s). Wait until the line 
button light or the line status icon goes out.
LOther users are using the cellular line. Wait until the 
CELLULAR SELECT button is lit in yellow-green on the 
base unit and [ shown in the top center disappears 
from the handset display.
LPrivacy mode is on for the call you tried to join (page 
39).
LThe handset or base unit you tried to copy phonebook 
items to is in use.
LThe handset you are calling is too far from the base unit.
Denied
Turn access on at 
device.LThe monitor feature is turned off on the destination 
handset or base unit and the room cannot be monitored 
(page 40).
Error!!LThe handset’s registration or deregistration has failed. 
Move the handset and the base unit away from all 
electrical appliances and try again.
LAnother handset or base unit user tried to send 
phonebook items to you but there was an error. Have 
the other user re-send the items to you (page 28, 30).
Error!!
8 handsets have 
already been 
registered.L8 handsets have already been registered to the base 
unit. The deregistered handset number is still retained 
in the base unit. To register an additional handset, 
erase the unnecessary handset number using the base 
unit (page 49).
---Incomplete---LThe destination unit’s phonebook memory is full. Erase 
unnecessary items from the destination unit’s 
phonebook (page 27, 30).
LThe destination unit is out of area.
LThe destination unit’s user may have pressed {C} or 
{s} on the handset or {SP-PHONE} on the base unit.
InvalidLThere is no handset registered to the base unit 
matching the extension number you entered.
LYou selected your own extension number.
Invalid.
Please register
to the base unitLThe handset is not registered to the base unit. Register 
the handset (page 48).
Memory fullLThere is no space in memory to record new songs. 
Erase unnecessary songs (page 42).
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Message fullLThere is no space in memory to record new messages. 
Erase unnecessary messages (page 52).
No items storedLYour phonebook, caller list, or redial list is empty.
L“Customize ring” is empty.
No link to base. 
Move closer to base 
and try again.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antennas.
LThe handset’s registration may have been canceled. 
Re-register the handset (page 48).
LAfter registering a cellular phone to the base unit, the 
communication between the base unit and other units 
may be disconnected. You need to wait for a few 
minutes and try again.
Phonebook fullLThere is no space to store new items in the phonebook. 
Erase unnecessary items (page 27, 30).
Please lift up and 
try again.LA handset button was pressed while the handset was 
on the base unit or charger. Lift the handset and press 
the button again.
System is busy. 
Please try again 
later.LThe resources available for wireless communication 
(making or answering calls with a handset, monitoring 
audio in a room, etc.) are limited. Therefore, depending 
on the combination of wireless features being 
conducted at the same time, your desired operation 
may not be possible. Wait for other users to finish and 
try again.
LAnother user is listening to messages. Try again later.
Title errorLThe title for the customized ring is not entered or the title 
you entered is already used for another customized 
ring. Enter the title for that customized ring only.
Display messageCause/solution
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74For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
ProblemCause/solution
The unit does not work.LMake sure that the battery is installed correctly and fully 
charged (page 12).
LCheck the connections (page 9 – 11).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit. 
Register the handset (page 48).
I cannot hear a dial tone.LConfirm that the telephone line cord is properly 
connected (page 10).
LDisconnect the base unit from the telephone line and 
connect a known working telephone. If the working 
telephone operates properly, contact our service 
personnel to have the unit repaired. If the working 
telephone does not operate properly, contact your 
telephone service provider.
“Recharge battery” is 
displayed and I cannot 
perform the following 
operations:
– recording or erasing a 
customized ringer
– editing a title for a 
customized ringerLThe battery power is low. Fully charge the battery (page 
12) and try again.
ProblemCause/solution
I cannot program items.LWhile another user is listening to messages or the 
answering system is answering a call, you cannot 
program items. Try again later.
While programming, the 
handset starts to ring.LA call is being received. Answer the call and start again 
after hanging up.
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Making/answering calls, intercom
ProblemCause/solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.LMove the handset and base unit away from other 
electrical appliances (microwave, wireless LAN 
appliance, etc.).
LMove closer to the base unit.
LRaise the base unit antennas.
LTurn on the clarity booster feature (page 25).
LIf your base unit is connected to a telephone line with 
DSL service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
The handset and base 
unit do not ring.LThe ringer volume is turned off. Adjust it (page 41, 64).
I cannot make a call.LThe dialing mode may be set incorrectly. Change the 
setting (page 20).
LThe base unit (including answering system) or another 
handset is in use. Try again later.
I cannot redial by 
pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset.LMake sure that an optional headset is connected 
properly (page 71).
LIf “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
LYour optional Bluetooth headset is not registered. 
Register it (page 70).
I cannot make long 
distance calls.LMake sure that you have long distance service.
I cannot page the 
handset or base unit.LThe called handset is too far from the base unit.
LThe called unit is in use. Try again later.
I cannot turn the clarity 
booster on.LThe resources available for wireless communication 
(making or answering calls with another handset, etc.) 
are limited. Wait for the other user to end the operation 
and try again.
The interrupt tones sound 
while I am on an outside 
call or on an intercom call 
or monitoring a room.LA call is being received. Press {OFF} to end the call or 
stop monitoring, then answer the call.
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76For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Caller ID
ProblemCause/solution
Copying stopped with an 
item displayed.LThe destination handset may have lost communication 
with the base unit, or the destination unit user may have 
pressed {C} or {s} on the handset or {SP-PHONE} 
on the base unit.
The displayed phonebook item was not copied to the 
unit. Press {OFF} on the handset or {STOP} on the 
base unit. Confirm that the destination unit is not in use 
and try again.
ProblemCause/solution
The handset or base unit 
does not display the 
caller’s name and/or 
phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone service provider to subscribe.
LIf your base unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone jack, disconnect the base unit from 
the equipment and plug the base unit directly into the 
wall jack.
LIf your base unit is connected to a telephone line with 
DSL service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
LThe name display service may not be available in some 
areas. Contact your telephone service provider for 
details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information 
(page 31).
LIf a call is being transferred to you, the caller information 
is not displayed.
The handset does not 
announce the displayed 
caller names.LThe handset’s ringer volume is turned off. Adjust it 
(page 41).
LThe Talking Caller ID feature is turned off. Turn it on 
(page 45).
LThe ring count for the answering system is set to “2” or 
“Toll saver”. Select a different setting (page 57).
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 45).
LYou need to call back the edited number to activate 
Caller ID number auto edit.
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Answering systemI cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrectly 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 33).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
service provider and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone service provider again to activate this 
specific service, even if you already subscribed to both 
Caller ID and Call Waiting with Caller ID services 
(CWID).
ProblemCause/solution
I cannot listen to 
messages from a remote 
location.LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 55).
LThe answering system is off. Turn it on (page 56).
The unit does not record 
new messages.LThe answering system is not turned on for the line you 
wish to record messages from. Select the desired line 
or both lines by pressing {LINE SELECT} repeatedly, 
then turn the answering system on (page 50, 56).
LThe recording time is set to “Greeting only”. Select 
a different setting (page 58).
LThe message memory is full. Erase unnecessary 
messages (page 52).
LThe answering system is activated for both lines, and 
the 1st caller is leaving a voice message. The 2nd caller 
cannot leave a message, but the caller information will 
be stored (page 32).
LIf you subscribe to the Voice Mail service, messages 
are recorded by the telephone service provider not your 
telephone (page 57).
I cannot operate the 
answering system.LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
The message indicator 
on the handset slowly 
flashes amber.LNew messages have been recorded. Listen to the new 
messages (page 52, 53).
I cannot hear a message 
from the speaker when 
the answering system is 
recording a message.LThe call screening feature is turned off. Turn it on (page 
58).
LThe volume for the base unit is turned off. Turn the 
volume up by pressing {^} on the base unit.
ProblemCause/solution
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Link to Cell feature/Bluetooth wireless headset
ProblemCause/solution
I cannot register a cellular 
phone to the base unit.LDepending on the compatibility of the cellular phone, 
you may not be able to register it to the base unit.
LConfirm that your cellular phone supports the hands-
free profile (HFP) specification. If it does not, you 
cannot register it to the base unit.
LYou can register up to 5 cellular phones (when other 
Bluetooth devices are not registered). Confirm how 
many cellular phones have already been registered in 
“Connecting the cellular phone ^” (page 60).
LConfirm that the Bluetooth feature of your cellular 
phone is turned on. You may need to turn this feature on 
depending on your cellular phone.
LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
I cannot connect a 
cellular phone to the base 
unit.LDepending on the compatibility of the cellular phone, 
you may not be able to connect it to the base unit.
LConfirm that you have registered your cellular phone to 
the base unit using the cellular phone (page 59). Refer 
to the operating instructions of your cellular phone for 
registration.
LConfirm that your cellular phone is turned on.
LConfirm that the Bluetooth feature of your cellular 
phone is turned on. You may need to turn this feature on 
depending on your cellular phone.
LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
The registered cellular 
phone received a call, but 
I cannot take that call with 
the handset or base unit.LIf someone is talking on a cellular call or customizing 
the cellular settings, you cannot use cellular feature. 
There can be only one active Bluetooth connection at a 
time.
LConfirm that your cellular phone is connected to the 
base unit (page 60).
I cannot make local calls 
with the handset or base 
unit using a cellular line.LYou need to add your area code when making calls 
using a cellular line. Store your area code in order to 
automatically add your area code to the beginning of 
the 7-digit phone number when making calls using a 
cellular line (page 60).
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Battery rechargeI cannot make or answer 
cellular calls with the 
handset or base unit.LDepending on the cellular phone’s compatibility, you 
may not be able to make or answer cellular calls even if 
you could register and connect the cellular phone to the 
base unit.
LConfirm that you have registered your cellular phone to 
the base unit using the cellular phone (page 59). Refer 
to the operating instructions of your cellular phone for 
registration.
LConfirm that your cellular phone is turned on.
LConfirm that your cellular phone is connected to the 
base unit (page 60).
LConfirm that your cellular phone is placed within the 
range of the base unit.
LIf someone is talking on a cellular call or customizing 
the cellular settings, you cannot use cellular feature. 
There can be only one active Bluetooth connection at a 
time.
The cellular line is 
available (the CELLULAR 
SELECT button is lit in 
yellow-green), but I 
cannot make cellular calls 
with the handset or base 
unit.LThe cellular phone is being used separately from your 
system.
I can make or answer 
cellular calls but cannot 
hear a sound.LThe Bluetooth technology on your cellular phone may 
not be functioning normally. Turn off and on your cellular 
phone.
LDisconnect and connect the base unit AC adaptor and 
try again.
I cannot switch cellular 
calls between the base 
unit and cellular phone.LYour cellular phone may not support this feature. Refer 
to the operating instructions of your cellular phone.
I cannot register the 
Bluetooth wireless 
headset to the base unit.LConfirm that your Bluetooth wireless headset supports 
the headset profile (HSP) specification. If it does not, 
you cannot register it to the base unit.
ProblemCause/solution
I fully charged the battery, 
but 3 continues to 
flash, or 4 is 
displayed.LClean the charge contacts and charge again (page 12).
LThe battery may need to be replaced with a new one 
(page 12).
The handset display is 
blank.LConfirm that the battery is properly installed.
LFully charge the battery (page 12).
ProblemCause/solution
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FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No.
    (REN).......0.2B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isn’t 
practical, the telephone company will notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR 
Section 68.316.
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