Panasonic Kx Tgp551user Guide

							Y Making and Answering Calls using the Handset
11Document Version 2011-03
Making calls
1Lift the handset and dial the phone number.
LTo correct a digit, press {CLEAR}.
2Press {CALL} or {C}.
LThe unit selects the default line configured 
by your administrator.
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i {CALL}
3When you finish talking, press {OFF} or place 
the handset on the charger.
Note:
LIf y is displayed during the call, other units may 
join the conversation (page 13, 17). Contact 
your administrator for further information.
LA maximum of 3 lines can be used at a time.
LTo use the optional headset, plug the headset 
into the headset jack before performing step 1.
Using the speakerphone
1Dial the phone number and press {s}.
LThe unit selects the default line configured 
by your administrator.
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i {s}
LSpeak alternately with the other party.
2When you finish talking, press {OFF}.
Note:
LFor best performance, use the speakerphone in 
a quiet environment.
LTo switch back to the receiver, press {C}.
Adjusting the receiver or 
speaker volume
Push the joystick up or down repeatedly while 
talking.
Making a call using the redial 
list
The last 10 phone numbers dialed are stored in the 
redial list (each 32 digits max.).
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3{C}/{s}
LIf {s} is pressed and the other party’s line is 
engaged, the unit automatically redials 
multiple times. While the handset is waiting 
to redial, the ringer indicator flashes. To 
cancel, press {OFF}.
Editing/erasing/storing a 
number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone number. i 
{MENU}
3Proceed with the desired operation.
■Editing a number before calling:
{V}/{^}: “Edit and Call” i {SELECT} 
i Use the joystick to move the cursor. i 
Edit the number. i Press {CALL} or 
{C}.
■Erasing a number:
{V}/{^}: “Erase” i {SELECT} i
{V}/{^}: “Yes” i {SELECT} i {OFF}
■Storing a number to the phonebook:
{V}/{^}: “Save phonebook” i 
{SELECT} i To store the name, continue 
from step 3, “Editing entries”, page 20.
Note:
LWhen editing:
– To erase a number, place the cursor on the 
number, then press {CLEAR}.
– To insert a number, place the cursor to the 
right of where you want to insert the number, 
then press the appropriate dial key. 
						

							Y Making and Answering Calls using the Handset
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Answering calls
When a call is being received, the ringer indicator 
on the handset flashes rapidly. The last 4 digits of 
the line number on which the call is being received 
are displayed.
1Lift the handset and press {CALL}, {C}, or 
{s} when the unit rings.
LYou can also answer the call by pressing 
any dial key from {0} to {9}, {*}, or {#}. 
(Any key answer feature)
2When you finish talking, press {OFF} or place 
the handset on the charger.
Note:
LIf the auto talk feature is turned off (page 12), 
you can select which line answers when more 
than one call is being received:
{CALL} i {V}/{^}: Select the desired line. 
i Press {CALL}, {C}, or {s}.
LIf y is displayed during the call, other units may 
join the conversation (page 13, 17). Contact 
your administrator for further information.
Auto talk
You can answer calls simply by lifting the handset 
off the charger. You do not need to press {CALL} 
or {C}. To turn this feature on, see page 26.
Adjusting the handset ringer 
volume
■While the handset is ringing for an incoming 
call:
Push the joystick up or down repeatedly to 
select the desired volume.
■Programming the volume beforehand:
1{MENU} (center of joystick) i 
{#}{1}{6}{0}
2{V}/{^}: Select the desired volume.
3{SAVE} i {OFF}
Temporary handset ringer 
off
While the handset is ringing for a call, you can turn 
the ringer off temporarily by pressing {~}.
Hold
This feature allows you to put an outside call on 
hold.
1Press {HOLD} during an outside call.
2To release hold, press {HOLD} or {C}.
Note:
LIf a call is kept on hold for more than 9 minutes, 
an alarm tone starts to sound and the ringer 
indicator on the handset flashes. If the outside 
party hangs up the call, the unit disconnects the 
line and goes into standby mode.
Making another call during a 
call
You can make a call using the other line by holding 
the 1st call.
1Press {HOLD} to put the 1st call on hold.
2Dial the phone number. i {CALL}
3To return to the 1st call, press {SWITCH}.
Useful features during a call
Mute
While mute is turned on, you can hear the other 
party, but the other party cannot hear you.
1Press {MUTE} during an outside call.
2To return to the conversation, press {MUTE} 
again.
Note:
L{MUTE} is a soft key visible on the display 
during a call. 
						

							Y Making and Answering Calls using the Handset
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Call waiting
This feature allows you to receive calls while you 
are already talking on the phone. If you receive a 
call while on the phone, the 2nd caller’s 
information is displayed on the handset that is in 
use after you hear the interrupt tone (page 27). 
The feature depends on your phone system. 
Contact your administrator for further information.
1Press {SWITCH} to answer the 2nd call.
2To switch between calls, press {SWITCH}.
Call share
Joining a call
You can join an existing outside call. Availability 
depends on your phone system. Contact your 
administrator for further information.
Important:
LThe line must be set to allow other units to join 
through the Web user interface (“Privacy 
Mode”). y is displayed on the unit currently in 
use when it is allowed to join the call. Contact 
your administrator for further information.
1Press {LINE} when the other unit is on an 
outside call.
2{V}/{^}: Select the desired line to join. i 
{SELECT}
Sharing line numbers among multiple base 
units
If you have multiple base units, shared line 
number(s) may be assigned to selected units by 
your administrator. While the shared line is being 
used by other units, s is displayed when viewing 
the line status (page 9). Availability depends on 
your phone system. Contact your administrator for 
further information.
Note:
LThis feature is explained as “Enable Shared 
Call” in the Web user interface.
Transferring calls to an 
outside party
Outside calls can be transferred to an outside 
party. To transfer outside calls to another unit, see 
“Transferring calls”, page 44, 46.
1During an outside call, press {MENU}.
2{V}/{^}: “Transfer” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4Wait for the paged party to answer.
LIf the paged party does not answer, press 
{CANCEL} 2 times to return to the outside 
call.
5{TRANS}
Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL}
Transferring a call without speaking 
to the outside party
1
During an outside call, press {MENU}.
2{V}/{^}: “Blind transfer” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4{TRANS}
LThe outside call rings at the other unit.
Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL} 
						

							Y Making and Answering Calls using the Handset
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Conference calls
Multiple people can establish a conference call.
1During an outside call, press {MENU}.
2{V}/{^}: “Conference” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4Wait for the paged party to answer.
LIf the paged party does not answer, press 
{CANCEL} 2 times to return to the outside 
call.
5{CONF}
LIf you want to add a new party to the 
conference, perform from step 1.
Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL} 
						

							: Making and Answering Calls using the Base Unit
15Document Version 2011-03
Making calls
1Dial the phone number.
LTo correct a digit, press {CLEAR}.
2Lift the corded handset.
LThe unit selects the default line configured 
by your administrator.
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i Lift the corded handset.
3When you finish talking, place the corded 
handset on the cradle.
Note:
LYou can also dial the phone number after lifting 
the corded handset.
LIf y is displayed during the call, other units may 
join the conversation (page 13, 17). Contact 
your administrator for further information.
LA maximum of 3 lines can be used at a time.
Using the headset (optional)
First, plug the headset into the headset jack. Then 
press {SP-PHONE/HEADSET} instead of using 
the corded handset in steps 2 and 3, “Making 
calls”, page 15.
LTo end the call, press {SP-PHONE/HEADSET}.
L{SP-PHONE/HEADSET} is stated as {SP-
PHONE} in the following steps through this User 
Guide.
Using the speakerphone
1Dial the phone number and press {SP-
PHONE}.
LThe unit selects the default line configured 
by your administrator.
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i Press {CALL} or {SP-PHONE}.
2When the other party answers, speak into the 
base unit microphone.
LSpeak alternately with the other party.
3When you finish talking, press {SP-PHONE}.Note:
LFor best performance, use the speakerphone in 
a quiet environment.
LTo switch to the receiver, lift the corded handset.
Off-hook monitor
You can let other people in the room listen to a 
conversation through the speaker while continuing 
the conversation using the corded handset.
During a conversation with the corded handset, 
press {SP-PHONE}.
LWhile the feature is turned on, the SP-PHONE 
indicator on the base unit lights.
LTo return to the private call, press {SP-PHONE}.
Adjusting the receiver or 
speaker volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial 
list
The last 10 phone numbers dialed are stored in the 
redial list in each unit (each 32 digits max.).
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3Lift the corded handset or press {SP-
PHONE}.
LIf {SP-PHONE} is pressed and the other 
party’s line is engaged, the unit 
automatically redials multiple times. While 
the base unit is waiting to redial, the SP-
PHONE indicator on the base unit flashes. 
To cancel, press {EXIT}. 
						

							: Making and Answering Calls using the Base Unit
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Editing/erasing/storing a 
number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone number. i 
{MENU}
3Proceed with the desired operation.
■Editing a number before calling:
{V}/{^}: “Edit and Call” i {SELECT} 
i Press {} to move the cursor. 
i Edit the number. i Lift the corded 
handset.
■Erasing a number:
{V}/{^}: “Erase” i {SELECT} i
{V}/{^}: “Yes” i {SELECT} i {EXIT}
■Storing a number to the phonebook:
{V}/{^}: “Save phonebook” i 
{SELECT} i To store the name, continue 
from step 3, “Editing entries”, page 23.
Note:
LWhen editing:
– To erase a number, place the cursor on the 
number, then press {CLEAR}.
– To insert a number, place the cursor to the 
right of where you want to insert the number, 
then press the appropriate dial key.
Answering calls
The last 4 digits of the line number on which the 
call is being received are displayed.
1Lift the corded handset or press {CALL} or 
{SP-PHONE} when the unit rings.
2When you finish talking, place the corded 
handset on the cradle. When the 
speakerphone is used, press {SP-PHONE}.
Note:
LYou can select which line answers when more 
than one call is being received:
{CALL} i {V}/{^}: Select the desired line. 
i Lift the corded handset or press {CALL} or 
{SP-PHONE}.
LIf y is displayed during the call, other units may 
join the conversation (page 13, 17). Contact 
your administrator for further information.
Adjusting the base unit 
ringer volume
■While the base unit is ringing for an 
incoming call:
Press {^} or {V} repeatedly to select the desired 
volume.
■Programming the volume beforehand:
1{MENU} (middle soft key) i 
{#}{1}{6}{0}
2{V}/{^}: Select the desired volume.
3{SAVE} i {EXIT}
Temporary base unit ringer 
off
While the base unit is ringing for a call, you can 
turn the ringer off temporarily by pressing {~}.
Hold
This feature allows you to put an outside call on 
hold.
1Press {HOLD} during an outside call.
LIf you are using the corded handset, you can 
place it on the cradle.
2To release hold, lift the corded handset, or 
press {HOLD} or {SP-PHONE}.
Note:
LIf a call is kept on hold for more than 9 minutes, 
an alarm tone starts to sound. If the outside 
party hangs up the call, the unit disconnects the 
line and goes into standby mode.
Making another call during a 
call
You can make a call using the other line by holding 
the 1st call.
1Press {HOLD} to put the 1st call on hold.
LIf you are using the corded handset, place 
the corded handset on the cradle. 
						

							: Making and Answering Calls using the Base Unit
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2Dial the phone number.
3Proceed with the desired operation.
■When you are using the corded handset:
Lift the corded handset.
■When you are using the speakerphone:
Press {SP-PHONE}.
4To return to the 1st call, press {SWITCH}.
Useful features during a call
Mute
While mute is turned on, you can hear the other 
party, but the other party cannot hear you.
1Press {MUTE} during an outside call.
2To return to the conversation, press {MUTE} 
again.
Call waiting
This feature allows you to receive calls while you 
are already talking on the phone. If you receive a 
call while on the phone, the 2nd caller’s 
information is displayed on the base unit that is in 
use after you hear the interrupt tone (page 33). 
The feature depends on your phone system. 
Contact your administrator for further information.
1Press {SWITCH} to answer the 2nd call.
2To switch between calls, press {SWITCH}.
Call share
Joining a call
You can join an existing outside call. Availability 
depends on your phone system. Contact your 
administrator for further information.
Important:
LThe line must be set to allow other units to join 
through the Web user interface (“Privacy 
Mode”). y is displayed on the unit currently in 
use when it is allowed to join the call. Contact 
your administrator for further information.
1Press {LINE STATUS} when the handset is 
on an outside call.
2{V}/{^}: Select the desired line to join. i 
{SELECT}
Sharing line numbers among multiple base 
units
If you have multiple base units, shared line 
number(s) may be assigned to selected units by 
your administrator. While the shared line is being 
used by other units, s is displayed when viewing 
the line status (page 9). Availability depends on 
your phone system. Contact your administrator for 
further information.
Note:
LThis feature is explained as “Enable Shared 
Call” in the Web user interface.
Transferring calls to an 
outside party
Outside calls can be transferred to an outside 
party. To transfer outside calls to a handset, see 
“Transferring calls”, page 46.
1During an outside call, press {MENU}.
2{V}/{^}: “Transfer” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4Wait for the paged party to answer.
LIf the paged party does not answer, press 
{CANCEL} 2 times to return to the outside 
call.
5{TRANS}
Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL}
Transferring a call without speaking 
to the outside party
1
During an outside call, press {MENU}.
2{V}/{^}: “Blind transfer” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4{TRANS}
LThe outside call rings at the other unit. 
						

							: Making and Answering Calls using the Base Unit
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Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL}
Conference calls
Multiple people can establish a conference call.
1During an outside call, press {MENU}.
2{V}/{^}: “Conference” i {SELECT}
3Dial the phone number.
LTo correct the number, press {CANCEL} to 
clear the number and enter again.
4Wait for the paged party to answer.
LIf the paged party does not answer, press 
{CANCEL} 2 times to return to the outside 
call.
5{CONF}
LIf you want to add a new party to the 
conference, perform from step 1.
Note:
LIn step 3, you can dial the phone number from 
the phonebook: 
{C} i {V}/{^}: Select the desired entry. i 
{CALL} 
						

							Y Phonebook using the Handset
19Document Version 2011-03
Using the phonebook
The phonebook allows you to make calls without 
having to dial manually. You can add 100 names 
and phone numbers to the phonebook.
Adding entries
1{MENU} (center of joystick)
2{V}/{^}: “Phonebook” i {SELECT}
3{ADD}
4Enter the party’s name (16 characters max.). 
i {OK}
5Enter the party’s phone number (32 digits 
max.). i {OK}
LIf you do not need to assign the ringer ID, go 
to step 8.
6{V}/{^}: “Set Ringer ID” i {SELECT}
7{V}/{^}: Select the desired setting (page 41). 
i {OK}
8{SAVE}
LTo add other entries, repeat from step 4.
9{OFF}
Note:
LIn step 3, you can also press {MENU}. i 
{V}/{^}: “New entry” i {SELECT}
LIf you select “No Ringer ID” (default), the unit 
uses the ringer tone you selected on page 27 
when a call is received from that caller.
Character table for entering names
While entering characters, you can switch 
between uppercase and lowercase by pressing 
{*}.LTo enter another character that is located on the 
same dial key, push the joystick right to move 
the cursor to the next space.
Correcting a mistake
Use the joystick to move the cursor to the 
character or number you want to erase, then press 
{CLEAR}. Enter the appropriate character or 
number.
LPress and hold {CLEAR} to erase all characters 
or numbers.
Finding and calling a 
phonebook entry
Scrolling through all entries
1
{MENU} (center of joystick)
2{V}/{^}: “Phonebook” i {SELECT}
3{V}/{^}: Select the desired entry.
4{C}
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i Press {CALL} or {C}.
Searching by first character 
(alphabetically)
1
{MENU} (center of joystick)
2{V}/{^}: “Phonebook” i {SELECT}
KeyCharacter
{1}Spa ce # & ’ ( )
;,–./1
{2}ABC2
abc2
{3}DE F3
def 3
{4}GH I 4
ghi 4
{5}JKL5
jkl5
{6}MN O6
mn o 6
{7}PQRS7
pqr s7
{8}TUV8
tuv8
{9}WX Y Z 9
wx yz9
{0}Spa ce 0
{#}#
KeyCharacter 
						

							Y Phonebook using the Handset
20Document Version 2011-03
3Press the dial key ({0} – {9}, or {#}) which 
contains the character you are searching for 
(page 19).
LPress the same dial key repeatedly to 
display the first entry corresponding to each 
character located on that dial key.
LIf there is no entry corresponding to the 
character you selected, the next entry is 
displayed.
4{V}/{^}: Scroll through the phonebook if 
necessary.
5{C}
LYou can also select the line manually as 
follows:
{LINE} i {V}/{^}: Select the desired line. 
i Press {CALL} or {C}.
Editing entries
1Find the desired entry (page 19). i {MENU}
2{V}/{^}: “Edit” i {SELECT}
3Proceed with the desired operation.
■To change the name or phone number:
{V}/{^}: Select the name or phone number. 
i {SELECT} i Edit the information 
(page 19). i {OK}
■To change the ringer ID:
{V}/{^}: Select the current ringer ID. i 
{SELECT} i {V}/{^}: Select the desired 
setting. i {OK}
LTo turn the ringer ID off, select “No 
Ringer ID”.
4{SAVE} i {OFF}
Erasing entries
Erasing an entry
1
Find the desired entry (page 19). i {MENU}
2{V}/{^}: “Erase” i {SELECT}
3{V}/{^}: “Yes” i {SELECT} i {OFF}
Erasing all entries
1
{MENU} (center of joystick)
2{V}/{^}: “Phonebook” i {SELECT} i 
{MENU}
3{V}/{^}: “Erase all items” i 
{SELECT}
4{V}/{^}: “Yes” i {SELECT}
5{V}/{^}: “Yes” i {SELECT} i {OFF}
Chain dial
This feature allows you to dial phone numbers in 
the phonebook while you are on a call. This feature 
can be used, for example, to dial a calling card 
access number or bank account PIN that you have 
stored in the phonebook, without having to dial 
manually.
1During an outside call, press {MENU}.
2{V}/{^}: “Phonebook” i {SELECT}
3{V}/{^}: Select the desired entry.
4Press {CALL} to dial the number.
Speed dial
Assigning an entry in the phonebook 
to a speed dial key
Dial keys {1} to {9} can each be used as a speed 
dial key, allowing you to dial a number from the 
phonebook by simply pressing a dial key.
1Find the desired entry (page 19). i {MENU}
2{V}/{^}: “Speed dial” i {SELECT}
3{V}/{^}: Select the desired dial key number. 
i {SELECT}
LIf “Overwrite?” is displayed, the dial key 
you selected has a phone number already 
assigned to it.
To overwrite with the currently selected 
phone number, go to step 4.
To select another dial key, press {BACK}, 
then repeat this step.
4{V}/{^}: “Yes” i {SELECT} i {OFF}
Note:
LWhere a dial key is already being used for speed 
dialing, “Q” is displayed next to the dial key 
number.