Panasonic Kx Tgm420 Operating Instructions Manual

Listening to voicemail
messages
When new messages have been recorded:
–“Voicemail msg. via phone co. ” is
displayed if message indication service is
available.
– The message indicator flashes slowly if the handset or base unit message indicator’s
“New VM ” setting is enabled (page 28).
1 MMENU N#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voicemail
messages.
R If the handset...

3Insert the hooks on the wall mounting
adaptor into holes () and () on the
base unit.
4 Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
5Mount the unit on a wall then slide down
to secure in place.
 AC adaptor cord
R This product is compliant with the
following wall phone plate sizes (2
types).
 83 mm (3  1
/4  inches) 102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (
) and () respectively.
To...

Error messages
Display messageCause/solution
Ask phone
company for
VM access #RYou have not stored the voicemail access number. Store the
number (page 60).
BusyRThe called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Check tel lineRThe supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 12).
Error!!RRecording was too short....

TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base unit,
and then insert them into the base unit again.
General use
ProblemCause/solution
The handset does not turn on
even after installing charged...

Accessibility
ProblemCause/solution
I cannot search the
phonebook, caller list, redial
list, memory dial, or call block
list.ROther units are in use and the system is busy. Try again
later.
The unit does not announce
names or phone numbers
when I search the phonebook,
caller list, etc.RThe default setting for the talking keypad and phonebook
feature is  “Off ”. Change the setting (page 26).
R Other units are in use and the system is busy. Try again
later.
The announcement is in a
language I cannot...

ProblemCause/solution
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
RClean the battery ends (, ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 14).
Making/answering calls, intercom
ProblemCause/solution
 is displayed.RThe handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset...

Caller ID/Talking Caller ID
ProblemCause/solution
Caller information is not
displayed.RYou must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for...

Answering system
ProblemCause/solution
The unit does not record new
messages.RThe answering system is turned off. Turn it on (page 54).
R The message memory is full. Erase unnecessary
messages (page 55, 56).
R The recording time is set to  “Greeting only ”. Change
the setting (page 59).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 59) to a lower value, or contact...

Liquid damage
ProblemCause/solution
Liquid or other form of moisture
has entered the handset/base
unit.RDisconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the base unit
and handset and leave to dry for at least 3 days. After the
handset/base unit are completely dry, reconnect the AC
adaptor and telephone line cord. Insert the batteries and
charge fully before use. If the unit does not work properly,
contact an authorized service center.
Caution:
RTo avoid...

FCC and other
information
70For assistance, please visit http://shop.panasonic.com/support
Useful Information

TGM420_450(en)_0426_ver031.pdf   702016/04/26   10:55:41This equipment complies with Part 68 of the  FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided 
to the telephone company.L Registration No.............(found on...