Panasonic Kx Tgf350 Operating Instructions Manual

							
KeyOperation
2 or  ME NSkip message (during playback)
3Enter the  “Settings ” menu
4Play new messages
5Play all messages
6Play greeting message
76Record greeting message
8Turn answering system on
MPAUSE NPause message *2
9
 or
M STOP NStop recording
Stop playback
0Turn answering system off
*4*3Erase currently playing message
*5Erase all messages
*6Reset to a pre-recorded greeting
message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback: Mb N:  “Playback ” a  M SELECT N
*3 You can also erase as follows: MPAUSE N a  M b N:  “Erase ” a  M SELECT N
a  M b N:  “Yes ” a  M SELECT N
Calling back (Caller ID subscribers only)
1Press  MPAUSE N during playback.
2 Mb N:  “Call back ” a  M SELECT N
Editing the number before calling back
1Press  MPAUSE N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
3 Press  MEDIT N repeatedly until the phone
number is shown in the desired format
(page 38).  a M
N
Erasing all messages
1 MMENU N#325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N
Advanced new message
alerting features
Audible message alert
This feature allows the base unit to beep to inform
you of a new message arrival when new
messages are recorded. The base unit beeps 2
times every minute until you listen to the
messages, if the  “Base unit beep ” setting is
turned on. The default setting is  “Off ”.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MMENU N#339
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
New message alert by a call
This feature allows you to receive a notification by
phone when new messages are recorded. The
base unit calls a phone number you specify. You
can then operate the answering system remotely
to listen to the new message.
To use this feature, you must:
– store a phone number to which the unit makes
the call to.
– turn on the new message alert setting.
After you answer the new message alert call, you
can listen to messages from that call (page 43).
You can configure this setting using either the
base unit or one of the handsets.
Important:
R A new message alert is stopped 1 minute after
the unit starts to call. The unit will not retry the
call even if the call is not answered.
Storing a phone number to which the unit
makes an alert call
Handset
n From the phonebook:
1 MMENU N#338
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2Mb N:  “Notification to ” a  M SELECT N
a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N
4 Mb N: Select the desired phonebook entry.
a  M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N
a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
4 Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits max.).
a M OK N a  M SELECT N a  M OFF N
Base unit
n From the phonebook:
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N
a  M
N
3 Mb N: Select the desired phonebook entry.
a  M SAVE N a  M EXIT N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N
a  M EDIT N
3 Enter the desired name (16 characters
max.).  a M OK N
4 Enter the desired number (24 digits max.).
a M OK N a  M SELECT N a  M EXIT N
Turning on/off the new message alert setting
Handset / Base unit
1 MMENU N#338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a M SAVE N
4 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Editing the set phone number
Handset
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N
3MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24 digits
max.).  a M OK N a  M SELECT N a  M OFF N
Base unit
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N a
M EDIT N
3 Edit the name if necessary (16 characters
max.).  a M OK N
4 Edit the phone number if necessary (24 digits
max.).  a M OK N a  M SELECT N a  M EXIT N
Erasing the set phone number
Handset
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is turned off.
Base unit
1 MMENU N#338
2 Mb N:  “Notification to ” a  M SELECT N a
M ERASE N
3 Mb N:  “Yes ” a  M SELECT N a  M EXIT N
R The new message alert setting is turned off.
Activating/inactivating the remote access code
to play messages
If you activate this feature, you must enter the
remote access code (page 43) to play the new
message from the new message alert call. This is
so that unauthorized parties cannot listen to your
messages. The default setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the message
by pressing  4 to play new messages (without
entering the remote access code).
– “Activate ”: You must enter your remote
access code and then press  4 to play new
message.
Handset / Base unit
1 MMENU N#338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a M SAVE N
42For assistance, please visit www.panasonic.com/support
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4Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Listening to messages
After you answer the new message alert, you can
listen to the messages as follows.
nWhen the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during the
announcement.
n When the remote access code is set to
“Activate ”:
1 Enter the remote access code (page 43)
during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the call
to turn off the new message alert by a call
feature.
R Even if the unit makes a new message alert call,
the handset redial list does not show the record.
However, on the base unit redial list it is shown
as  “Message alert ”.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the unit to
listen to messages or change answering system
settings. The unit’s voice guidance prompts you to
press certain dial keys to perform different
operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system remotely.
This code prevents unauthorized parties from
listening to your messages remotely. The default
setting is  “111 ”.
You can configure this setting using either the
base unit or one of the handsets.
Important:
R To prevent unauthorized access to this product,
we recommend that you regularly change the
remote code.
Handset / Base unit
1 MMENU N#306
2 Enter the desired 3-digit remote access code.
3 MSAVE N
4 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Deactivating remote operation
Press  * in step 2 on “Remote access code”,
page 43.
R The entered remote access code is deleted.
Using the answering system remotely
1 Dial your phone number from a touch-tone
phone.
2 After the greeting message starts, enter your
remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 43).
4 When finished, hang up.
Voice guidance
nWhen the English voice guidance is selected
During remote operation, the unit’s voice
guidance starts and prompts you to press  1 to
perform a specific operation, or press  2 to
listen to more available operations.
n When the Spanish voice guidance is selected
To start the voice guidance, press  9. The voice
guidance announces the available remote
commands (page 43).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the unit
disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for the
voice guidance to prompt you.
KeyOperation
1Repeat message (during playback) *1
For assistance, please visit www.panasonic.com/support43
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KeyOperation
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback*2
Start voice guidance *3
0Turn answering system off
*4Erase currently playing message
*5Erase all messages
*#End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a message, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1 Dial your phone number from a touch-tone
phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 43).
Answering system settings
Call screening
Handset / Base unit
While a caller is leaving a message, you can listen
to the call through the unit’s speaker.
To adjust the speaker volume, press  MD N or  MC N
repeatedly.
You can answer the call by:
– lifting the corded handset from the base unit, or
– pressing  M
N on the handset.
Call screening can be set for each unit. The
default setting is  “On ”.
1 MMENU N#310
2 Mb N: Select the desired setting.  a M SAVE N
3Proceed with the operation for your unit.
Handset:  MOFF N
Base unit:  M EXIT N
Number of rings before the unit
answers a call
You can change the number of times the phone
rings  “Ring count ” before the unit answers
calls. You can select 2 to 7 rings, or  “Toll
saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end of
the 5th ring when there are no new messages. If
you call your phone from outside to listen to new
messages (page 43), you know that there are no
new messages when the phone rings for the 3rd
time. You can then hang up without being charged
for the call.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MMENU N#211
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
For landline voicemail service subscribers
If you subscribe to a flat-rate service package that
includes Caller ID, call waiting, voicemail, and
unlimited local/regional/long distance calls, please
note the following:
R To use the voicemail service provided by your
phone service provider rather than the unit’s
answering system, turn off the answering
system (page 39).
R To use this unit’s answering system rather than
the voicemail service provided by your phone
service provider, please contact your phone
service provider to deactivate your voicemail
service.
If your phone service provider cannot do this:
– Set this unit’s  “Ring count ” setting so that
this unit’s answering system answers calls
before the voicemail service of your phone
service provider does. It is necessary to
check the number of rings required to activate
44For assistance, please visit www.panasonic.com/support
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the voicemail service provided by your phone
service provider before changing this setting.
– Change the number of rings of the voicemail service so that the answering system can
answer the call first. To do so, contact your
phone service provider.
Caller’s recording time
You can change the maximum message recording
time allowed for each caller. The default setting is
“ 3 min ”.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MMENU N#305
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Selecting “ Greeting only ”
You can select  “Greeting only ” which sets the
unit to announce a greeting message to callers but
not record messages.
Select  “Greeting only ” in step 2 on “Caller’s
recording time”, page 45.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded greeting-only
message asking callers to call again later.
– If you use your own message, record the greeting-only message asking callers to call
again later (page 39).
For assistance, please visit www.panasonic.com/support45
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Voicemail serviceVoicemail is an automatic answering service
offered by your phone service provider. After you
subscribe to this service, your phone service
provider’s voicemail system answers calls for you
when you are unavailable to answer the phone or
when your line is busy. Messages are recorded by
your phone service provider, not your telephone.
Please contact your phone service provider for
details of this service.
Important:
R To use the voicemail service provided by your
phone service provider rather than the unit’s
answering system, turn off the answering
system (page 39). For details, see page 44.
Storing the voicemail (VM) access
number
In order to listen to your voicemail messages, you
must dial your phone service provider’s voicemail
access number. Once you have stored your
voicemail access number, you can dial it
automatically (page 46).
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MMENU N#331
2 Enter your access number (24 digits max.).  a
M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Note:
R When storing your voicemail access number
and your mailbox password, press  MD N (Pause)
on the handset or  MPAUSE N on the base unit to
add pauses (page 14) between the access
number and the password as necessary.
Contact your phone service provider for the
required pause time.
Example:
To erase the voicemail access number
Handset / Base unit
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits are
erased.  a M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Voicemail (VM) tone detection
Handset / Base unit
Your phone service provider sends special signals
(sometimes called “voicemail tones” or “stutter
tones”) to the unit to let you know you have new
voicemail messages. If you hear a series of dial
tones followed by a continuous dial tone after you
press  M
N on the handset or lift the corded
handset, you have new voicemail messages. Soon
after you hang up a call or after the phone stops
ringing, your unit checks the phone line to see if
new voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is  “On ”.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MMENU N#332
2 Mb N: Select the desired setting.  a M SAVE N
3 Proceed with the operation for your unit.
Handset:  M OFF N
Base unit:  M EXIT N
Listening to voicemail messages
When new messages have been recorded,
“Voicemail msg. via phone co. ” is
displayed  if  message  indication  service  is  available.
46For assistance, please visit www.panasonic.com/support
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Handset / Base unit
1 MMENU N#330
R The speakerphone turns on.
R Lift the corded handset if needed.
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the  MACCESS N soft key, if
displayed, to play new voicemail messages.
R If the handset and base unit still indicate there
are new messages even after you have listened
to all new messages, turn it off by pressing and
holding  # until the handset or base unit beeps.
Wall mounting
The base unit can be mounted on a wall by
changing the wall mounting adaptor’s position.
Note:
R Make sure that the wall and the fixing method
are strong enough to support the weight of the
unit.
Base unit
1 To remove the wall mounting adaptor, push
down the release levers ( A). Remove the
adaptor ( B).
2 A Turn the adaptor so that the words “UP
WALL” are facing up.
B  Tuck the telephone line cord inside the wall
mounting adaptor.
C  Connect the AC adaptor cord and
telephone line cord.
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B
A
B 21
3  
						

							
3Insert the lower tabs of the adaptor into the
unit’s bottom slots ( A), then insert by pushing
down the levers of the adaptor into the upper
slots ( B).
R The words “UP WALL” should be facing up.
4 Mount the unit on a wall then slide down to
secure in place.
RThis product is compliant with the following
wall phone plate sizes (2 types).
 83 mm (3  1
/4  inches)
 102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs for
(
) and () respectively.
Charger
Drive the screws (
) (not supplied) into the wall.
 27.2 mm (1  1
/16  inches)
48For assistance, please visit www.panasonic.com/support
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BB 1 2 3 4 1 23 4
3
4 1 2 1
2  
						

							
Error messages
Display messageCause/solution
Ask phone
company for
VM access #RYou have not stored the voicemail access number. Store the
number (page 46).
Base no power
or
No link. Re-
connect base
AC adaptor.RConfirm the base unit’s AC adaptor is connected to the unit and
the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been canceled. Re-register
the handset (page 36).
BusyRThe called unit is in use.
R Other units are in use and the system is busy. Try again later.
R The handset you are using is too far from the base unit. Move
closer and try again.
Check tel lineRThe supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 8).
Error!!RRecording was too short. Try again.
InvalidRThere is no handset registered to the base unit matching the
handset number you entered.
R The handset is not registered to the base unit. Register the
handset (page 36).
Requires
subscription
to Caller ID.RYou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use rechargeable
battery.RA wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 5.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base unit, and
then insert them into the base unit again.
General use
ProblemCause/solution
The handset does not turn on
even after installing charged
batteries.R Place the handset on the charger to turn on the handset.
For assistance, please visit www.panasonic.com/support49
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ProblemCause/solution
The unit does not work.RMake sure the batteries are installed correctly (page 8).
R Fully charge the batteries (page 9).
R Check the connections (page 8).
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 36).
I cannot hear a dial tone.RThe base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your phone service provider.
The base unit beeps.RNew messages have been recorded. Listen to the new
messages (page 40).
The unit does not work during a
power failure.RYou can insert 2 AAA (R03) batteries (not supplied) into the
base unit that will power the unit temporarily in the event of a
power failure (page 9).
R The base unit display is blank if the saving mode is  “On ”
(page 10).
Menu list
ProblemCause/solution
The display is in a language I
cannot read.R Change the display language (page 12).
I cannot register a handset to a
base unit.RThe maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 36).
Battery recharge
ProblemCause/solution
The handset beeps and/or flashes.RBattery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
RClean the battery ends (, ) and the charge contacts with a
dry cloth and charge again.
R It is time to replace the batteries (page 8).
Making/answering calls, intercom
ProblemCause/solution
 is displayed.RThe handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 36).
50For assistance, please visit www.panasonic.com/support
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