Panasonic Kx Tgf340 Operating Instructions Manual
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Viewing the caller list and calling b ack Handset / Base unit 1 P roceed with the operation for your unit. Handset: M C N CID Base unit: M CID N 2 Press MC N to search from the most recent call, or MD N to search from the oldest call. 3 Proceed with the operation for your unit. Handset: – To call back, press M N . – To exit, press MOFF N. Base unit: – To call back, press MZ N. – To exit, press MEXIT N. Note: R If the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number Y ou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Handset 1 MC N CID 2 Mb N: Select the desired entry. a M MENU N 3 Mb N: “Edit ” a M SELECT N 4 Press MEDIT N repeatedly until the phone number is shown in the desired format. 5 M N Base unit 1 MC IDN 2 Mb N: Select the desired entry. 3 Press MEDIT N repeatedly until the phone number is shown in the desired format. 4 MZ N Caller ID number auto edit feature Handset / Base unit O nce you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the unit as follows: – When the call is being received, the Caller ID number is displayed in the same format as the edited number. – After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 31, 34). The default setting is “On ”. Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. Erasing selected caller i nformation Handset / Base unit 1 P roceed with the operation for your unit. Handset: M C N CID Base unit: M CID N 2 Mb N: Select the desired entry. 3 MERASE N a M b N: “Yes ” a M SELECT N 4 Proceed with the operation for your unit. Handset: MOFF N Base unit: M EXIT N For assistance, please visit www.panasonic.com/support 41 Caller ID Service TGF34x_en_1201_ver043.pdf 412014/12/01 16:22:19
Erasing all caller information Handset / Base unit 1 P roceed with the operation for your unit. Handset: M C N CID Base unit: M CID N 2 MERASE N a M b N: “Yes ” a M SELECT N 3 Handset: MOFF N 42 For assistance, please visit www.panasonic.com/supportCaller ID Service TGF34x_en_1201_ver043.pdf 422014/12/01 16:22:19
Answering system T he answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only ” as the recording time setting (page 49). Important: R Make sure the unit’s date and time setting is correct (page 13). Memory capacity (including your g reeting message) The total recording capacity is about 17 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: –“Messages full ” is shown on the handset display. – The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering s ystem on/off Base unit P ress MANSWER ON/OFF N to turn on/off the answering system. Handset 1 T o turn on: M MENU N#327 To turn off: M M ENU N#328 2 MOFF N Note for base unit and handset: R When the answering system is turned on, the ANSWER ON/OFF indicator on the base unit lights up. Greeting message W hen the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording y our greeting message Handset 1 MM ENUN#302 2 Mb N: “Yes ” a M SELECT N 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 Press MSTOP N to stop recording. a M OFF N Using a pre-recorded greeting m essage The unit provides 2 pre-recorded greeting messages: – If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 49) is set to “Greeting only ”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. For assistance, please visit www.panasonic.com/support 43Answering System TGF34x_en_1201_ver043.pdf 432014/12/01 16:22:19
Resetting to a pre-recorded greeting m essage If you change into a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased. Handset 1 MM ENUN#304 2 MYES N a M OFF N Playing back the greeting m essage Handset 1 MM ENUN#303 2 To exit, press MOFF N. Listening to messages I mportant: R If your phone service provider offers voicemail service, the voicemail service may answer calls before the base unit’s built-in answering system has a chance to answer calls and record messages. In this case, messages you expect to be recorded by the answering system will be recorded on the voicemail service. For more information, see “For landline voicemail service subscribers” (page 48). R When using the base unit or handset to listen to messages, the noise reduction feature (page 17) is activated automatically in spite of the setting ( is not d isplayed). Using the base unit W hen new messages have been recorded: – M N on the base unit flashes. – “New message ” is displayed. Press M N (PLAY). R During playback, M N on the base unit lights. R I f new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system d uring playback Key Operation M D N or MC N Adjust the speaker v olume M N Repeat message * 1 M N Skip message M P AUSE N Pause message T o resume playback, press M N . M N (STOP) Stop playback M E RASE N Erase currently playing m essage *1 If pressed within the first 5 seconds of a m essage, the previous message is played. Calling back (Caller ID subscribers o nly) Press MZ N during playback. R To edit the number before calling back, press MEDIT N repeatedly until the phone number is shown in the desired format (page 41). Erasing all messages P ress MERASE N 2 times while the unit is not in use. Using the handset W hen new messages have been recorded, “ New message ” is displayed. 1 To listen to new messages: MMENU N#323 To listen to all messages: M MENU N#324 2 When finished, press MOFF N. 44 For assistance, please visit www.panasonic.com/supportAnswering System TGF34x_en_1201_ver043.pdf 442014/12/01 16:22:19
Note: R T o switch to the receiver, press M N . R Y ou can also use the MPLAY N soft key, if displayed, to play new messages. Operating the answering system M M ENU N a M b N: “Answer device ” a M SELECT NKey Operation M D N or MC N Adjust the receiver/speaker v olume (during playback) 1 or MF N Repeat message (during p layback) *1 2 or ME N Skip message (during p layback) 3 Enter the “S ettings” menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M P AUSE N Pause message * 2 9 or MSTOP N Stop recording S top playback 0 Turn answering system off *4 * 3 Erase currently playing m essage *5 Erase all messages *6 Reset to a pre-recorded g reeting message *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 To resume playback: Mb N: “Playback ” a M SELECT N *3 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT N Calling back (Caller ID subscribers o nly) 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT N Editing t he number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit & Call ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 41). a M N Erasing all messages 1 MM ENUN#325 2 Mb N: “Yes ” a M SELECT N a M OFF N Advanced new message a lerting features Audible message alert T his feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep ” setting is turned on. The default setting is “ Off ”. Handset 1 MM ENUN#339 2 Mb N: Select the desired setting. a M SAVE N a M OFF N New message alert by a call T his feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: For assistance, please visit www.panasonic.com/support 45Answering System TGF34x_en_1201_ver043.pdf 452014/12/01 16:22:19
– store a phone number to which the unit m akes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 47). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the u nit makes an alert call Handset n F rom the phonebook: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Phonebook ” a M SELECT N 4 Mb N: Select the desired phonebook entry. a M SAVE N a M OFF N n By entering a phone number: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Manual ” a M SELECT N 4 Enter the desired name (16 characters max.). a M OK N 5 Enter the desired number (24 digits max.). a M OK N a M SELECT N a M OFF N Turning on/off the new message alert s etting Handset 1 MM ENUN#338 2 Mb N: “On/Off ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Editing the set phone number Handset 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Edit ” a M SELECT N 4 Edit the name if necessary (16 characters max.). a M OK N 5 Edit the phone number if necessary (24 digits max.). a M OK N a M SELECT N a M OFF N Erasing the set phone number Handset 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Erase ” a M SELECT N 4 Mb N: “Yes ” a M SELECT N a M OFF N R The new message alert setting is turned off. Activating/inactivating the remote a ccess code to play messages If you activate this feature, you must enter the remote access code (page 47) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default setting is “Inactivate ”. – “Inactivate ”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate ”: You must enter your remote access code and then press 4 to play new message. Handset 1 MM ENUN#338 2 Mb N: “Remote code ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N 46 For assistance, please visit www.panasonic.com/supportAnswering System TGF34x_en_1201_ver043.pdf 462014/12/01 16:22:19
Listening to messages A fter you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate ”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate ”: 1 Enter the remote access code (page 47) during the announcement. 2 Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. However, on the base unit redial list it is shown as “Message alert ”. Remote operation U sing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. Handset 1 MM ENUN#306 2 E nter the desired 3-digit remote access code. 3 MSAVE N a M OFF N Deactivating remote operation P ress * in step 2 on “Remote access code”, page 47. R The entered remote access code is deleted. Using the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 47). 4 When finished, hang up. Voice guidance n W hen the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 47). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands Y ou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. For assistance, please visit www.panasonic.com/support 47Answering System TGF34x_en_1201_ver043.pdf 472014/12/01 16:22:19
Key Operation 1 Repeat message (during p layback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 Start voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( or hang up) *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 47). Answering system settings Call screening Handset / Base unit W hile a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press MD N or M C N repeatedly. You can answer the call by pressing M N on the handset or MZ N on the base unit. Call screening can be set for each unit. The default setting is “On ”. 1 MMENU N#310 2 Mb N: Select the desired setting. a M SAVE N 3 Proceed with the operation for your unit. Handset: MOFF N Base unit: M EXIT N Number of rings before the unit a nswers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 47), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Handset 1 MM ENUN#211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For landline voicemail service s ubscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voicemail, and unlimited local/regional/long distance calls, please note the following: R To use the voicemail service provided by your phone service provider rather than the unit’s answering system, turn off the answering system (page 43). R To use this unit’s answering system rather than the voicemail service provided by your phone service provider, please contact your 48 For assistance, please visit www.panasonic.com/supportAnswering System TGF34x_en_1201_ver043.pdf 482014/12/01 16:22:19
phone service provider to deactivate your v oicemail service. If your phone service provider cannot do this: – Set this unit’s “Ring count ” setting so that this unit’s answering system answers calls before the voicemail service of your phone service provider does. It is necessary to check the number of rings required to activate the voicemail service provided by your phone service provider before changing this setting. – Change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your phone service provider. Caller’s recording time Y ou can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. Handset 1 MM ENUN#305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ G reeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 49. Note: R When you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 43). For assistance, please visit www.panasonic.com/support 49Answering System TGF34x_en_1201_ver043.pdf 492014/12/01 16:22:19
Voicemail service V oicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your phone service provider, not your telephone. Please contact your phone service provider for details of this service. Important: R To use the voicemail service provided by your phone service provider rather than the unit’s answering system, turn off the answering system (page 43). For details, see page 48. Storing the voicemail (VM) a ccess number In order to listen to your voicemail messages, you must dial your phone service provider’s voicemail access number. Once you have stored your voicemail access number, you can dial it automatically (page 50). Handset 1 MM ENUN#331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voicemail access number and your mailbox password, press MD N (Pause) to add pauses (page 15) between the access number and the password as necessary. Contact your phone service provider for the required pause time. Example: To e rase the voicemail access number Handset 1 MM ENUN#331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voicemail (VM) tone detection Handset / Base unit Y our phone service provider sends special signals (sometimes called “voicemail tones” or “stutter tones”) to the unit to let you know you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or press MZ N on the base unit, you have new voicemail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voicemail messages have been recorded. Turn this feature off when: – You do not subscribe to voicemail service. – Your phone service provider does not send voicemail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your phone service provider. Turning VM tone detection on/off T he default setting is “On ”. Handset 1 MM ENUN#332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to voicemail messages W hen new messages have been recorded, “ Voicemail msg. via phone co. ”*1 / “ Voicemail msg. ”*2 are displayed if message indication service is available. *1 Handset *2 Base unit 50 For assistance, please visit www.panasonic.com/supportUseful Information TGF34x_en_1201_ver043.pdf 502014/12/01 16:22:191-222-333-4444 VM access numberPauses PasswordPPPP 8888