Panasonic Kx Tge463 Operating Instructions Manual

							
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
– store a phone number to which the unitmakes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 61).
This feature is only available for landline.
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
Storing a phone number to which the
unit makes an alert call
nFrom the phonebook:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N
4 Mb N: Select the desired phonebook
entry.  a M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
4 Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits
max.).  a M OK N a  M SELECT N a
M OFF N
Turning on/off the new message alert
setting
1 MMENU N#338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Editing the set phone number
1 MMENU N#338
2 Mb N: “ Notification  to ” a  M SELECT N
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24
digits max.).  a M OK N a  M SELECT N a
M OFF N
Erasing the set phone number
1 MMENU N#338
2 Mb N: “ Notification  to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is
turned off.
Activating/inactivating the remote
access code to play messages
If you activate this feature, you must enter the
remote access code (page 62) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the
message by pressing  4 to play new
messages (without entering the remote
access code).
– “Activate ”: You must enter your remote
access code and then press  4 to play new
message.
1 MMENU N#338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Listening to messages
After you answer the new message alert, you
can listen to the messages as follows.
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Answering System for Landline

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nWhen the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during
the announcement.
n When the remote access code is set to
“Activate ”:
1 Enter the remote access code
(page 62) during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N#306
2 Enter the desired 3-digit remote access
code.  a M SAVE N a  M OFF N
Deactivating remote operation
Press  * in step 2 on “Remote access code”,
page 62.
R The entered remote access code is deleted.
Using the answering system
remotely
1 Dial your landline phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 62).
4 When finished, hang up.
Voice guidance
nWhen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 62).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
KeyOperation
1Repeat message (during
playback) *1
2Skip message (during playback)
4Play new messages
5Play all messages
9Stop playback *2
Start voice guidance *3
0Turn answering system off
*4Erase currently playing message
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Answering System for Landline

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KeyOperation
*5Erase all messages
*#End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a message, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 62).
Answering system settings
Call screening
Handset / Base unit
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press  Mj N or
M k N repeatedly.
You can answer the call by pressing  M
N on
the handset or  MZ N on the base unit *1
.
Call screening can be set for each unit. The
default setting is  “On ”.
1 For handset setting:  M MENU N#310
For base unit setting (using a
handset) *1
: M MENU N#*310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
*1 KX-TGE470 series: page 4
Number of rings before the unit
answers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 62), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Selecting “ Greeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 63.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 58).
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Answering System for Landline

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Handset message indicator
You can select whether or not the message
indicator on the handset flashes slowly when
new messages are recorded. The default
setting is “On ”.
Important:
R If you stored the voicemail access number
(page 65), the message indicator also
flashes for newly recorded voicemail
messages (page 66).
1 MMENU N#340
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Note:
R While message indicator is on, battery
operating time is shortened (page 12).
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Voicemail service forlandline
In addition to your unit’s answering system
you may also have voicemail service from
your phone service provider.  Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 58).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 63) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Important:
R You need to store the voicemail access
number to activate the message indicator
(page 64) for voicemail service.
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 66).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voicemail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 22)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example:
To  erase  the  voicemail  access  number
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N
Voicemail (VM) tone detection
Handset / Base unit *1
*1 KX-TGE470 series: page 4
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press  M
N on the handset
or press  MZ N on the base unit, you have new
voicemail messages. Soon after you hang up
a call or after the phone stops ringing, your
unit checks the phone line to see if new
voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
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VM access 
numberPauses PasswordPPPP 8888   
						

							
Listening to voicemail messages
When new messages have been recorded:
–“Voicemail msg. via phone co. ” is
displayed if message indication service is
available.
– The message indicator on the handset flashes slowly if the message indicator is
turned on (page 64).
Handset
1 MMENU N#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voicemail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps.
Base unit *1
*1 KX-TGE470 series: page 4
To listen to voicemail messages, you have to
dial your voicemail access number manually.
Wall mounting Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1 Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
2Tuck the telephone line cord inside the
wall mounting adaptor ( A). Connect the
AC adaptor cord and telephone line cord
( B ).
 AC adaptor cord
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B1  
						

							
3Insert the hooks on the wall mounting
adaptor into holes () and () on the
base unit.
4 Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
5Mount the unit on a wall then slide down
to secure in place.
 AC adaptor cord
R This product is compliant with the
following wall phone plate sizes (2
types).
 83 mm (3  1
/4  inches) 102 mm (4 inches)
Fit the slots of the unit onto the
corresponding wall phone plate tabs
for (
) and () respectively.
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1
2  1 2 3 4 5 1
5
4
2
3
4 5  
						

							
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor ( B).
Charger
Drive the screws (
) (not supplied) into the
wall.
 27.2 mm (1  1
/16  inches)
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AA 1 2 1
2  
						

							
Error messages
Display messageCause/solution
Ask phone
company for
VM access #RYou have not stored the voicemail access number.
Store the number (page 65).
Base no power
or
No link. Re-
connect base
AC adaptor.
or
No link.RConfirm the base unit’s AC adaptor is connected to
the unit and the power outlet correctly.
R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 49).
R When  “No link. ” is displayed during a power
failure, place a handset on the base unit to supply
power to the base unit.
BusyR No cellular phone is paired to the base unit. Pair a
cellular phone (page 17).
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
R Only 2 Bluetooth devices can be used with the unit at
the same time (for example, 2 cellular lines, or the
headset and 1 cellular line).
Check tel lineRThe supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).
R If you do not connect the telephone line cord and use
only cellular lines, set the cellular line only mode
(page 19).
Error!!R Recording was too short. Try again.
R Someone is using a cellular line or headset. Try
again later.
R The phonebook copy is incomplete (page 53). The
cellular phone is disconnected from the base unit.
Make sure that other Bluetooth devices are not
connected to the cellular phone, and try again.
FailedRAlthough the unit tried to connect to the cellular
phone or headset, the connection has been failed.
– Someone is using a cellular line or headset. Try
again later.
– Make sure that the cellular phone or headset is not connected to other Bluetooth devices.
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Display messageCause/solution
InvalidRThere is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 49).
Requires
subscription
to Caller ID.RYou must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use
rechargeable
battery.RA wrong type of battery such as alkaline or
manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 8.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert them into the handset again.
General use
ProblemCause/solution
The handset does not turn on
even after installing charged
batteries.R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.RMake sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 49).
I cannot pair a cellular phone to
the base unit.RDepending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R Some cellular phones may require you to enter the
Bluetooth PIN to pairing. Confirm that you entered the
correct PIN.
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