Panasonic Kx Tg6700 Operating Instructions Manual
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Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp51 Transferring a call to the answering system When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the answering system, where the caller can leave a message. Tell the outside caller you will transfer him or her to the answering system. 1During an outside call, press {INTERCOM} to put the call on hold. 2Press {9 } to hang up the call. 1During an outside call, press {INTERCOM} to put the call on hold. 2Press {9 } to hang up the call. Note for handset and base unit: L After you press {9 }, the caller hears the greeting message (page 41) and can leave a message after the beep. Conference calls Conference call with 2 outside calls While you are talking with an outside caller, you can make or answer a 2nd call on the other line, and then combine the calls to establish a conference call. 1During an outside call, press {HOLD } 2 times. 2To answer a 2nd call, press {LINE1 } or { LINE2 }. To make a 2nd call, press {LINE1 } or { LINE2 }, then dial the phone number. 3When the 2nd call is connected, press {CONF } to make a conference call. L To hang up only one line, press {LINE1 } or {LINE2 } for the party with which you want to continue talking. L To put both lines on hold, press {HOLD }. To talk with only one caller, press {LINE1 } or {LINE2 } for the party with which you want to continue talking. To resume both lines, press { CONF }. 1During an outside call, press {HOLD }. 2To answer a 2nd call, press {LINE1 } or { LINE2 }. To make a 2nd call, press {LINE1 } or { LINE2 }, then dial the phone number. Handset Base unit Handset Base unit TG6700.book Page 51 Monday, April 24, 2006 10:28 AM
Multi-unit Operation 52For assistance, please visit http://www.panasonic.com/phonehelp 3When the 2nd call is connected, press {CONF } to make a conference call. L To hang up only one line, press {LINE1 } or {LINE2 } for the party with which you want to continue talking. L To put both lines on hold, press {HOLD }. To talk with only one caller, press {LINE1 } or {LINE2 }. To resume both lines, press {CONF }. Note for handset and base unit: L A maximum of 4 parties (including 1 or 2 outside parties) can join a conversation. Conference call with an outside call and an intercom call While you are talking with an outside caller, one more extension can join the conversation and establish a conference call. 1During an outside call, press {INTERCOM} to put the call on hold. 2To page the base unit, press {0 }. To page another handset, enter its extension number ( {1 } – {8 }). 3When the paged party answers, press { CONF } to make a conference call. L To leave the conference, press {OFF }. The other 2 parties can continue the conversation. 1During an outside call, press { INTERCOM} to put the call on hold. 2To page a specified handset, enter its extension number ( {1 } – {8 }). To page all handsets, press {0 }. 3When the paged party answers, press { CONF } on the base unit to make a conference call. L To leave the conference, press {SP- PHONE} . The other 2 parties can continue the conversation. Note for handset and base unit: L The outside call can be put on hold by pressing {HOLD }. Only the person who placed the call on hold can resume the full conference by pressing {CONF } on the handset or {CONF } on the base unit. L A maximum of 4 parties (including 1 or 2 outside parties) can join a conversation. Handset Base unit TG6700.book Page 52 Monday, April 24, 2006 10:28 AM
Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp53 Room monitor This feature allows you to monitor the room where a unit is located. The monitored unit does not ring, allowing you to easily monitor a baby’s room, for example, from different areas of the house. Note: LYou can place the handset on the base unit or charger while monitoring using the speakerphone. Setting room monitor To use the room monitor feature, you need to set the destination unit to be monitored beforehand. –“ Off” (Default): denies access from other units. –“ On”: allows the unit to be monitored. Turn on/off the handset’s room monitor feature 1{MENU} i { 0 }{ 9} 2Select the desired setting. 3{SAVE} i { OFF } Turn on/off the base unit’s room monitor feature 1{MENU} i { 0 }{*}{ 3} 2Select the desired setting. 3{SAVE} i { OFF } Monitoring a room Important: LBefore using this feature, set room monitor of the destination unit to “ On” to allow access by other units. L If you receive an outside call while monitoring a room, you hear 2 tones (page 37). To answer the call with the handset, press {LINE1 } or { LINE2 } that is flashing on the handset. To answer the call with the base unit, press {LINE1 } or { LINE2 } that is flashing on the base unit. 1{ INTERCOM } i { MONITOR } 2To page the base unit, press {0 }. To page another handset, enter its extension number ( {1 } – {8 }). L You can listen to the audio. 3Press {OFF } to stop monitoring. 1{ INTERCOM } i { MUTE } 2To page a specified handset, enter its extension number ( {1 } – {8 }). L You can listen to the audio. 3Press {INTERCOM } to stop monitoring. Handset Handset Handset Base unit TG6700.book Page 53 Monday, April 24, 2006 10:28 AM
Multi-unit Operation 54For assistance, please visit http://www.panasonic.com/phonehelp Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Important: LIf you have already deregistered the handset, perform steps 2 and 3 only. 1Handset: {MENU} i { 0 }{ 0}{ 1} 2Base unit: Press and hold {INTERCOM } until the IN USE indicator flashes. L After the IN USE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK }, then wait until a beep sounds. 4{ OFF } Registering an additional handset See page 5 for information on the available model and extension numbers. Start from step 2. Deregistering a handset 1{MENU} i { 0 }{ 0}{ 2} 2{3 }{ 3}{ 5} i {OK } Handset TG6700.book Page 54 Monday, April 24, 2006 10:28 AM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp55 Additional accessories Sales and support information LTo order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. LHeadset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. Wall mounting (optional) By purchasing the optional wall-mounting adaptor PQKL10078Z2, you can mount the base unit on a wall. Belt clip (optional) By purchasing the optional belt clip PQKE10457Z2, you can hang the handset on your belt or pocket. TG6700.book Page 55 Monday, April 24, 2006 10:28 AM
Useful Information 56For assistance, please visit http://www.panasonic.com/phonehelp Error messages If the unit detects a problem, one of the following messages is shown on the display. Display messageCause/solution Busy LThe called handset or base unit is in use. L Other users are using the li ne(s). Wait until the line status icon goes out. L Privacy mode is on for the call you tried to join (page 26). L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. Denied LThe room monitor featur e is turned off on the destination handset or base unit and the room cannot be monitored (page 53). Error!! LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. L Another handset user tried to send phonebook items to you but there was an error. Have the other user re-send the items to you (page 30). Error!! All handsets registered. Maximum is 8. L 8 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. To register an additional handset, erase the unnecessary handset number using the base unit: Press and hold {INTERCOM } until the IN USE indicator flashes. i Press and hold the handset’s extension number ( {1 } – {8 }) that you want to cancel/delete from the base unit until a beep sounds. ---Incomplete--- LThe destination handset’s phonebook memory is full. Erase unnecessary items from the destination handset’s phonebook (page 29). L The destination handset is out of area. L The destination handset user may have pressed {C} or {s} . TG6700.book Page 56 Monday, April 24, 2006 10:28 AM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp57 InvalidLThere is no handset regi stered to the base unit matching the extension number you entered. L You selected your own extension number. Invalid. Please register to the base unit L The handset is not registered to the base unit. Register the handset (page 54). No items stored LYour phonebook or redial list is empty. No link to base. Move closer to base, try again. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in. L Raise the base unit antennas. L The handset’s registration may have been canceled. Re-register the handset (page 54). Phonebook full LThere is no space to store new items in the phonebook. Erase unnecessary items (page 29). Please lift up and try again. L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later. L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later. Display messageCause/solution TG6700.book Page 57 Monday, April 24, 2006 10:28 AM
Useful Information 58For assistance, please visit http://www.panasonic.com/phonehelp Troubleshooting General use Programmable settings Battery recharge ProblemCause/solution The unit does not work. LMake sure the battery is in stalled correctly and fully charged (page 12). L Check the connections (page 9–11). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 54). I cannot hear a dial tone. LConfirm the telephone line cord is properly connected (page 10). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. ProblemCause/solution I cannot program items. LWhile another user is listening to messages or the answering system is answering a call, you cannot program items. Try again later. While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. ProblemCause/solution I fully charged the battery, but 3 continues to flash, or 4 is displayed. L Clean the charge contacts and charge again (page 13). L The battery may need to be replaced with a new one (page 12). The handset display is blank. L Confirm that the battery is properly installed. L Fully charge the battery (page 13). TG6700.book Page 58 Monday, April 24, 2006 10:28 AM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp59 Making/answering calls, intercom ProblemCause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 25). L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. The handset and base unit do not ring. L The ringer volume is turned off. Adjust it (page 23, 38). I cannot make a call. LThe dialing mode may be set incorrectly. Change the setting (page 19). L The base unit (including answ ering system) or another handset is in use. Try again later. I cannot redial by pressing {REDIAL }. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. I cannot have a conversation using the headset. L Make sure that an optional headset is connected properly (page 55). L If “ SP-phone ” is displayed on the handset, press {C} to switch to the handset. I cannot make long distance calls. L Make sure that you have long distance service. I cannot page the handset or base unit. L The called handset is too far from the base unit. L The called unit is in use. Try again later. I cannot turn the clarity booster on. L Another handset is already using this feature. TG6700.book Page 59 Monday, April 24, 2006 10:28 AM
Useful Information 60For assistance, please visit http://www.panasonic.com/phonehelp Caller ID ProblemCause/solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your base unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the base unit from the equipment and plug the base unit directly into the wall jack. L If your base unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone service provider for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 32). L If a call is being transferred to you, the caller information is not displayed. L Generally, caller information is displayed from the 2nd ring. The caller list/incoming phone numbers are not edited automatically. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 37). L You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 33). TG6700.book Page 60 Monday, April 24, 2006 10:28 AM