Panasonic Kx Tg6311 Operating Instructions Manual
Have a look at the manual Panasonic Kx Tg6311 Operating Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Caller ID Service 31For assistance, please visit http://www.panasonic.com/help Storing caller information into the phonebook 1 {View CID} 2{V}/{^}: Select the desired entry. i {Select} LTo edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. 3{Save} LIf there is name information for the caller, go to step 5. 4Enter the name (16 characters max.; page 20). i {Next} i {Save} 5{OFF} TG63xx_OI.book Page 31 Thursday, January 10, 2008 9:02 AM
Answering System 32For assistance, please visit http://www.panasonic.com/help Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “Greeting only” as the recording time setting (page 37). Important: LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 16). Memory capacity The total recording capacity (including your greeting message) is about 12 minutes. A maximum of 64 messages can be recorded. Note: LIf message memory becomes full, the ANSWER ON indicator on the base unit flashes rapidly. LWhen the message memory becomes full: – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering system on/off Press {ANSWER ON} to turn on/off the answering system. LWhen the answering system is turned on, the ANSWER ON indicator lights up. Call screening While a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C} on the handset. Turning off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press and hold {V} until the base unit beeps. OR While screening a call, press and hold {V} until the sound goes off. Note: LIf you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for call screening is turned on again. Greeting message When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a pre-recorded greeting message. Recording your greeting message You can record your own greeting message (2 minutes max.). Available for: KX-TG6322/KX-TG6323/KX-TG6324 TG63xx_OI.book Page 32 Thursday, January 10, 2008 9:02 AM
Answering System 33For assistance, please visit http://www.panasonic.com/help 1{GREETING REC} 2Within 10 seconds, press {GREETING REC} again. 3After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. 4Press {■} (STOP) to stop recording. Using a pre-recorded greeting message If you erase or do not record your own greeting message, the unit plays a pre- recorded greeting message for callers and asks them to leave messages. If the message recording time (page 37) is set to “Greeting only”, caller messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message If you erase your own greeting message, the unit plays a pre-recorded greeting message for callers. Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Listening to messages using the base unit When new messages have been recorded, the message indicator on the base unit flashes. Press {6}. LIf new messages have been recorded, the base unit plays back new messages. LIf there are no new messages, the base unit plays back all messages. Operating the answering system *1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not being used. KeyOperation {^} or {V}Adjust the speaker volume {7}Repeat message (during playback) *1 {8}Skip message (during playback) {■} (STOP)Pause message – To resume playback, press {6}. – To stop playback completely, press {■} (STOP) again. {ERASE}Erase currently playing message TG63xx_OI.book Page 33 Thursday, January 10, 2008 9:02 AM
Answering System 34For assistance, please visit http://www.panasonic.com/help Listening to messages using the handset When new messages have been recorded: –“New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 37). 1{MENU} 2{V}/{^}: “Message play” i {Select} LIf new messages have been recorded, the handset plays back new messages. LIf there are no new messages, the handset plays back all messages. 3When finished, press {OFF}. Note: LTo switch to the receiver, press {C}. Operating the answering system You can also operate the answering system by pressing dial keys on the handset. Voice guidance If you do not press any dial keys after the last message is played back, the handset’s voice guidance starts. Operate the answering system by following the guidance as necessary. Calling back (Caller ID subscribers only) If caller information was received for the call, you can call the caller back while listening to a message. 1Press {Select} during playback. LTo edit the number before calling back, press {Edit} repeatedly until the phone number is shown in the desired format (page 30). 2{Call} KeyOperation {^} or {V}Adjust the receiver/speaker volume {1} or {}Skip message (during playback) {4}Play new messages {5}Play all messages {8}Turn answering system on {9}Stop playback *2 {0}Turn answering system off {*}{4} or {Erase}Erase currently playing message {*}{5}Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start. KeyOperation TG63xx_OI.book Page 34 Thursday, January 10, 2008 9:02 AM
Answering System 35For assistance, please visit http://www.panasonic.com/help Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”. 1{MENU} i {#}{3}{0}{6} 2Enter the desired 3-digit remote access code. i {Save} i {OFF} Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2After the greeting message starts, enter your remote access code. LThe unit plays back new messages. LThe voice guidance announcements are different depending on the voice guidance language setting (page 15). 3Follow the voice guidance prompts as necessary or control the unit using remote commands (page 35). 4When finished, hang up. Voice guidance When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages Note: LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. When the Spanish voice guidance is selected To start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 35). See the Spanish quick guide for details. Note: LIf you do not press any dial keys within 15 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. KeyOperation {1}Repeat message (during playback) *1 {2}Skip message (during playback) {4}Play new messages TG63xx_OI.book Page 35 Thursday, January 10, 2008 9:02 AM
Answering System 36For assistance, please visit http://www.panasonic.com/help *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only: To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. *3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1Dial your phone number. 2Let the phone ring 15 times. LThe greeting message is played back. LYou can either hang up, or from a touch-tone phone you can enter your remote access code and begin remote operation (page 35). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number from a touch-tone phone. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. Answering system settings Number of rings before the unit answers calls You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 35), you will know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1{MENU} i {#}{2}{1}{1} 2{V}/{^}: Select the desired setting. i {Save} i {OFF} For voice mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 32). LTo use this unit’s answering system rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone {5}Play all messages {9}Stop playback *2 Start voice guidance*3 {0}Turn answering system off {*}{4}Erase currently playing message {*}{5}Erase all messages KeyOperation TG63xx_OI.book Page 36 Thursday, January 10, 2008 9:02 AM
Answering System 37For assistance, please visit http://www.panasonic.com/help company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allotted to each caller. You can also select “Greeting only” which sets the unit to greet callers but not record messages. The default setting is “3min”. 1{MENU} i {#}{3}{0}{5} 2{V}/{^}: Select the desired setting. i {Save} i {OFF} Note: LIf you want to select “Greeting only”, follow the steps above and press {0} in step 2. You may create your own greeting- only message by following the steps on page 32. The unit plays the pre-recorded greeting-only message asking callers to call again if your own greeting-only message is not recorded. Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On”. Important: LThe message indicator will also flash slowly if there are new-recorded voice mail messages (page 39). 1{MENU} i {#}{3}{4}{0} 2{V}/{^}: Select the desired setting. i {Save} i {OFF} Note: LWhile message alert is on, battery operating time is shortened (page 14). TG63xx_OI.book Page 37 Thursday, January 10, 2008 9:02 AM
Voice Mail Service 38For assistance, please visit http://www.panasonic.com/help Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service. Important: LTo use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 32). For details, see page 36. (KX-TG6322/KX-TG6323/ KX-TG6324) Storing the voice mail (VM) access number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 39). 1{MENU} i {#}{3}{3}{1} 2Enter your access number (32 digits max.). i {Save} i {OFF} Note: LWhen storing your voice mail access number and your mailbox password, press {PAUSE} to add pauses (page 17) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example: To erase the voice mail access number 1{MENU} i {#}{3}{3}{1} 2Press and hold {Clear} until all digits are erased. i {Save} i {OFF} Voice mail (VM) tone detection Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. 1-222-333-4444 VM access numberPauses PasswordPPPP 8888 TG63xx_OI.book Page 38 Thursday, January 10, 2008 9:02 AM
Voice Mail Service 39For assistance, please visit http://www.panasonic.com/help Turning VM tone detection on/off The default setting is “On”. 1{MENU} i {#}{3}{3}{2} 2{V}/{^}: Select the desired setting. i {Save} i {OFF} Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: –“New Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on (“Message alert”; page 37). 1Press {C}, then press {VM} within 15 seconds. OR {MENU} i {#}{3}{3}{0} LThe speakerphone turns on. 2Follow the pre-recorded instructions. 3When finished, press {OFF}. Note: LIf {VM} is not displayed, the voice mail access number has not been stored. Store the number (page 38). LIf the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} until the handset beeps. LIf your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages. LIf your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. TG63xx_OI.book Page 39 Thursday, January 10, 2008 9:02 AM
Intercom/Locator 40For assistance, please visit http://www.panasonic.com/help Intercom Intercom calls can be made: – between handsets. – between the handset and base unit. (KX-TG6322/KX-TG6323/ KX-TG6324) Note: LIf you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. LWhen paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute. Making an intercom call 1 {INTERCOM} 2{V}/{^}: Select the desired unit. i {Select} LTo stop paging, press {OFF}. 3When you finish talking, press {OFF}. ■KX-TG6322/KX-TG6323/ KX-TG6324 1{INTERCOM} LAll registered handsets beep. LTo stop paging, press {INTERCOM}. 2When you finish talking, press {INTERCOM}. Answering an intercom call 1 Press {C} to answer the page. 2When you finish talking, press {OFF}. ■KX-TG6322/KX-TG6323/ KX-TG6324 1Press {INTERCOM} to answer the page. 2When you finish talking, press {INTERCOM}. Note: LWhen the ringer volume for outside calls is set to off (page 18, 24), the handset and/or base unit rings at a low level for intercom calls. Transferring calls, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1During an outside call, press {INTERCOM} to put the call on hold. 2{V}/{^}: Select the desired unit. i {Transfer} 3Wait for the paged party to answer. LIf the paged party does not answer, press {C} to return to the outside call. 4To complete the transfer: Press {OFF}. LThe outside call is being routed to the destination unit. Handset Base unit Handset Base unit TG63xx_OI.book Page 40 Thursday, January 10, 2008 9:02 AM