Panasonic Kx Tg5631 Operating Instructions Manual
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Answering System For assistance, please visit http://www.panasonic.com/phonehelp41 Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: LIn order to operate the answering system remotely, you must first set a remote code (page 42). This code must be entered each time you operate the answering system remotely. Using the answering system remotely 1Dial your phone number from a touch tone phone. 2After the greeting message starts, enter your remote code (page 42). LThe unit plays back new messages. LAfter playing back new messages, the voice guidance starts. 3Follow the voice guidance as necessary. 4When finished, hang up. Note: LYou can ignore the voice guidance and control the unit using remote commands (page 41). Voice guidance During remote operation, the unit’s voice guidance prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages Note: LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. LIf less than 3 minutes of recording time is available, the unit announces the remaining recording time after the last message is played back. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. KeyRemote command {1}Repeat message (during playback) *1 {2}Skip message (during playback) {4}Play new messages {5}Play all messages {9}Stop playback *2 {0}Turn answering system off TG563X_565X.book Page 41 Friday, February 3, 2006 4:59 PM
Answering System 42For assistance, please visit http://www.panasonic.com/phonehelp *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1Dial your phone number. 2Let the phone ring 15 times. LThe unit answers your call with the greeting message. LYou can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 41). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “11”. 1{MENU} i {0}{6}{3} 2Enter the desired 2-digit remote code. i {Save} i {OFF} Ring count You can change the number of times the phone rings before the unit answers calls. The default setting is “4”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 41), you will know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1{MENU} i {0}{6}{1} 2Select the desired setting. i {Save} i {OFF} {*}{4}Erase currently playing message {*}{5}Erase all messages KeyRemote command TG563X_565X.book Page 42 Friday, February 3, 2006 4:59 PM
Answering System For assistance, please visit http://www.panasonic.com/phonehelp43 For Voice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: LTo use the Voice Mail service provided by your telephone company rather than the unit’s answering system, turn off the answering system (page 38). This unit does not have an indicator to indicate if there are new messages in your mailbox service. LTo use this unit’s answering system rather than the Voice Mail service provided by your telephone company, please contact your telephone company to deactivate your Voice Mail service. If your telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before your telephone company’s Voice Mail service tries to answer your calls. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone company before changing this setting. – Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone company.Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. “Greeting only”: The unit plays the greeting message but does not record caller messages. 1{MENU} i {0}{6}{2} 2Select the desired setting. i {Save} i {OFF} Note: LIf the message memory becomes full, the unit automatically switches to the “Greeting only” mode and no new messages are recorded. If you have recorded your own greeting message, that same greeting message is announced to callers even though their messages are not recorded. If you have not recorded your own greeting message, the prerecorded message used for “Greeting only” mode is announced to callers (page 39). Message alert You can select whether or not the message indicator on the handset flashes when new messages are recorded (page 40). The default setting is “Off”. 1{MENU} i {0}{#} 2Select the desired setting. i {Save} i {OFF} Note: LWhile message alert is on, battery operating time is shortened (page 16). TG563X_565X.book Page 43 Friday, February 3, 2006 4:59 PM
Multi-unit Operation 44For assistance, please visit http://www.panasonic.com/phonehelp Intercom Intercom calls can be made: – between the handset and base unit – between handsets (for models with 2 or more handsets included only: page 4) Note: LIf you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. LYou can locate a misplaced handset by paging it (handset locator). For models with only 1 handset included Making an intercom call 1{INTERCOM} LThe base unit beeps for 1 minute. 2To end the intercom call, press {OFF}. 1{LOCATOR/INTERCOM} LThe handset beeps for 1 minute. 2To end the intercom call, press {LOCATOR/INTERCOM}. Answering an intercom call 1Press {C} to answer the page. 2To end the intercom call, press {OFF}. 1Press {LOCATOR/INTERCOM} to answer the page. 2To end the intercom call, press {LOCATOR/INTERCOM}. Note: LWhen the ringer volume is set to off, the handset or the base unit rings at the low level for intercom calls. For models with 2 or more handsets included Making an intercom call 1{INTERCOM} 2To page the base unit, press {0}. To page another handset, enter its extension number ({1} – {4}). LThe destination unit beeps for 1 minute. 3To end the intercom call, press {OFF}. Handset Base unit Handset Base unit Handset TG563X_565X.book Page 44 Friday, February 3, 2006 4:59 PM
Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp45 1Press {SELECT} repeatedly to display the desired handset number. i {CALL} LThe handset beeps for 1 minute. 2To end the intercom call, press {CALL}. Answering an intercom call 1Press {C} to answer the page. 2To end the intercom call, press {OFF}. 1Press {CALL} to answer the page. 2To end the intercom call, press {CALL}. Note: LWhen the ringer volume is set to off, the handset or the base unit rings at the low level for intercom calls. Transferring calls between handsets, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1During an outside call, press {INTERCOM} to put the call on hold. 2To page another handset, enter its extension number ({1} – {4}). L{4} can be used if you have 4 handsets. 3Wait for the paged party to answer. LIf the paged party does not answer, press {C} to return to the outside call. 4To complete the transfer, press {OFF}. LThe outside call is being routed to another handset. To establish a conference call, press {Conf}. LTo leave the conference, press {OFF}. The other parties can continue the conversation. LTo put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Base unit Handset Base unitAvailable model: KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653 TG563X_565X.book Page 45 Friday, February 3, 2006 4:59 PM
Multi-unit Operation 46For assistance, please visit http://www.panasonic.com/phonehelp Answering transferred calls Press {C} to answer the page. LAfter the paging party disconnects, you can talk to the outside caller. Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. For models with only 1 handset included 1Handset: {MENU} i {0}{0} 2Base unit: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK}, then wait until the handset beeps. For models with 2 or more handsets included Important: LIf you accidentally assign another handset’s extension number to the base unit, the originally assigned handset stops functioning. Confirm the extension number of the handset by placing it on the base unit or charger. Lift the handset from the charger before registering. 1Handset: {MENU} i {0}{0} 2Base unit: Press {SELECT} until the desired extension number (H1, H2, H3, or H4) is displayed on the base unit, then press and hold {CALL} until the CHARGE indicator flashes. LH4 can be used if you have 4 handsets. LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK}, then wait until the handset beeps. Registering an additional handset See page 6 for information on the available models and extension numbers. Start from step 2. TG563X_565X.book Page 46 Friday, February 3, 2006 4:59 PM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp47 Wall mounting Base unit 1Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 2Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. 3Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. BA 12 2 1 TG563X_565X.book Page 47 Friday, February 3, 2006 4:59 PM
Useful Information 48For assistance, please visit http://www.panasonic.com/phonehelp 4Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 13). LThere are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). 83 mm ( 31/4 inches) or 102 mm (4 inches) 83 mm ( 31/4 inches)102 mm (4 inches) 21 2 1 (120 V AC, 60 Hz) AA B TG563X_565X.book Page 48 Friday, February 3, 2006 4:59 PM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp49 Charger 1Drive the screws (not included) into the wall using the wall mount template as a guide. 2Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 9. LHeadset shown is KX-TCA86. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. Available model: KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 25.4 mm (1 inch) A B C TG563X_565X.book Page 49 Friday, February 3, 2006 4:59 PM
Useful Information 50For assistance, please visit http://www.panasonic.com/phonehelp Error messages If the unit detects a problem, one of the following messages is shown on the display. *1 For models with 2 or more handsets included only (page 4). Display messageCause/solution BusyLThe called base unit is in use. LAnother handset or the called handset is in use. *1 LThe handset you tried to copy phonebook items to is in use.*1 LThe handset you are calling is too far from the base unit.*1 Error!!LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. LAnother handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 28). *1 ---Incomplete--- Phonebook fullLThe destination unit’s phonebook memory is full. Erase unnecessary items from the destination unit’s phonebook (page 27). *1 InvalidLThere is no handset registered to the base unit matching the extension number you entered.*1 No items storedLYour phonebook or redial list is empty. No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LConfirm that the base unit’s AC adaptor is plugged in. LRaise the base unit antennas. LThe handset’s registration may have been canceled. Re- register the handset (page 46). Phonebook fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 27). Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later.LOther units are in use and the system is busy. Try again later. *1 LAnother user is listening to messages. Try again later. TG563X_565X.book Page 50 Friday, February 3, 2006 4:59 PM