Panasonic Kx Tg5240 Operating Instructions Manual

Useful Information
Answering System Preparation
81
Canceling Registration/Re-registration
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Make sure the base unit and the other handsets are not being used. Have 
both the handset and base unit nearby during registration.
•You can stop registration by pressing [OFF] on the handset and pressing 
[LOCATOR/INTERCOM/TRANSFER] on the base unit.
•If “Wrong handset Refer to manual” is displayed, the handset you tried to 
register is not for this...

82
If the Following Appear on Your Display...
The following will be displayed on the handset when the unit needs your attention.
Display messageCause & Remedy
Recharge battery•The battery needs to be charged. Recharge the 
battery (p. 14).
Charge for 6 HRS•The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 13).
No link to base.
Move closer to
base and try
again.•The handset has lost communication with the base 
unit. Walk closer to the base unit, and try again....

Useful Information
Answering System Preparation
83
If the Following Appear on Your Display...
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Display messageCause & Remedy
Phone book full
•When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
programming mode. To erase other items from the 
phone book, see page 43.
---Incomplete---
Tom Jones
098-765-4321
Phone book full
(The name/number is 
an example.)•
When the displayed item was...

84
If the Following Appear on Your Display...
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 82–84) for the Cause & Remedy.
Telephone System
Display messageCause & Remedy
Wrong handset
Refer to manual•This handset is not for this base unit. This handset is 
for KX-TG6500 base unit. The accessory handsets 
for this base unit are KX-TGA520 and KX-TGA523. 
To order, see page 3.
Problem Cause & Remedy
“No link to base.
Move closer to
base...

Useful Information
Answering System Preparation
85
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
While programming or 
searching, the handset or 
base unit starts to ring and the 
program/search stops.•A call is coming in. To answer the call, press 
[
C], [s] or [SP-PHONE]. Start again from 
the beginning after hanging up.
You cannot make an intercom/
outside call.•If more than one other user is using the 
handset and/or base unit, you may not be 
able to make a call....

Troubleshooting
86
The handset and/or base unit 
does not announce the 
displayed caller’s name.•The handset and/or base unit ringer volumes 
are turned off. Set to high, medium, or low 
(p. 20, 21).
•The Talking Caller ID feature is turned off. 
Turn it on (p. 33, 34).
The handset and/or base unit 
does not announce the 
displayed caller’s name 
properly.•Name pronunciation may vary. Name 
pronunciation quality is based on names 
most commonly used in the United States.
•The handset and/or base unit...

Useful Information
Answering System Preparation
87
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Answering System
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.•The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 24).
•Memory is full. Erase unnecessary messages 
(p. 67).
“  ” flashes and the 
ANSWER ON indicator flashes 
rapidly. No new messages are 
recorded.•Memory is full....

Troubleshooting
88
General
You cannot remember your 
mailbox password. You cannot 
retrieve the messages from 
your mailbox.•Confirm the mailbox password using the 
handset (p. 62).
•
If you cannot use the handset, you can 
retrieve the messages from your mailbox after 
erasing the password, using the base unit;
Press [PROGRAM], [MUTE], [#], and 
[9][0][0][0].
Please note that the following settings will 
return to the factory preset with the Mailbox 2 
and 3 passwords.
Problem Cause & Remedy
The handset...

Useful Information
Answering System Preparation
89
Troubleshooting
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
openLCR service for Caller IQ
“Recharge battery” is 
displayed, “
3” flashes, 
or the handset beeps 
intermittently.•Fully charge the battery (p. 13).
“Charge for 6 HRS” and 
“
4” are displayed and the 
handset does not work.•The battery has been discharged. Fully 
charge the battery (p. 14).
You charged...

90
openLCR Service for Caller IQ
The unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR...