Panasonic Kx Tg5210 Operating Instructions Manual
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Telephone System Useful Information Answering System Preparation 51For assistance, please call: 1-800-211-PANA(7262) Mailbox Features The Answering System provides three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can specify a mailbox in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. When someone calls When the Answering System is on (p. 52), callers will hear a greeting message (p. 22). — While or after hearing the greeting, callers can specify a mailbox by pressing [#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] (Mailbox 3). They will then hear “Please leave your message”, and they can start recording a message. • If you would like callers to leave messages in a specific mailbox, we recommend you record a greeting message such as: “Hello, this is (your name and/or number). Sorry, we cannot take your call. If you have a message, for John press [#] and [1], for Jane press [#] and [2], for Jack press [#] and [3], before the beep. Or just stay on the line and leave a message after the beep. Thank you.” — Callers wait until the greeting ends, then they can leave a message. Messages will be automatically recorded into Mailbox 1 if no mailbox is specified. Useful information •You can leave a memo message for other users in a mailbox with the base unit (p. 57). •You can transfer a call to one of the mailboxes, in which callers can leave a message (p. 58). •The total recording time of all messages (greeting, incoming and memo) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes. •To select the caller’s recording time, see page 24. •A maximum of 64 messages (including the greeting and memo messages) can be recorded. Incoming Voice Messages Mailb ox1Mailbox2Mailbox3 If not specified Caller presses [#][2]. Caller presses [#][1]. Caller presses [#][3].
52 Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 51). Setting the Unit to Answer Calls Press [ANSWER ON] to turn on the Answering System. •The indicator lights and the unit announces “Answer set” and the current day and time. If “Answer set. Set time” is heard, set the date and time (p. 17). •The unit will announce the remaining recording time if it is less than 3 minutes. •When no recording time is available, you will need to erase any unnecessary messages before new messages can be recorded (p. 56). The unit can indicate that memory is full in the following ways: — “ ” will flash on the base unit and the ANSWER ON indicator will flash rapidly. — The unit will announce “Memory full” when you press [ANSWER ON], [GREETING REC], or [MEMO] , and after playing back messages or recording a message. •If you do not want the unit to answer calls, press [ANSWER ON] again to turn off the Answering System. The indicator goes out and “Answer off” is heard. • You can also turn on the Answering System remotely from an outside phone (p. 62). •If you subscribe to Caller ID (p. 30), Caller ID information automatically adjusts the date and time when a call is received, provided you have already set the date and time manually (p. 17). Monitoring Incoming Calls While a caller is leaving a message, you can monitor the call through the base unit speaker. •To increase the speaker volume while monitoring, press [B]. To decrease volume, press [d]. To answer a call while monitoring, press [C] or [s] on the handset. To turn the incoming call monitoring feature off When the base unit is not in use, press [GREETING CHECK], then press [d] repeatedly until “0” is displayed. (Make sure the Answering System is turned on.) OR While monitoring, press [d] repeatedly until “0” is displayed. •If the incoming call monitoring feature is turned off, it will remain off when the next call is monitored. •If you adjust the speaker volume while playing back messages, the speaker volume for monitoring will be turned on again. To turn the speaker volume off, see “To turn the incoming call monitoring feature off” of above step. Base Unit [ANSWER ON] and Indicator FULL Base Unit
Telephone System Useful Information Answering System Preparation 53For assistance, please call: 1-800-211-PANA(7262) Listening to Messages Using the Base Unit You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. The mailbox icons (, and ) which have new messages also flash on the base unit display. •If only old messages exist in a mailbox, the mailbox icon will be displayed but will not flash. •If the Message Alert is turned on (p. 25), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use. To play back messages Press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]). •The unit announces “Mailbox (No.)” and the number of new messages in the mailbox, then plays back the new messages. •If the mailbox also contains old messages, only new messages will be played back. • When the mailbox has no new messages, the unit announces “Mailbox (No.)” and “No new messages. All message playback”, then plays back all messages in the mailbox. •During playback, the display shows the message number of the mailbox and the mailbox icon. •At the end of the last message of the mailbox, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 3 minutes. •When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No messages”. Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 17). Base Unit BOX BOX 3BOX BOX 1BOX BOX 2 Ex. Mailbox 1 has new messages; Mailbox 2 has old messages; Mailbox 3 has no messages. BOX 1BOX 2BOX 3
Listening to Messages 54 Using the Handset (Remote Operation) If “ ” flashes, there are new messages. If there are only old messages “ ” is displayed but will not flash. •If the Message Alert is turned on (p. 25), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use. To play back messages •If you do not select a mailbox in step 2, messages in Mailbox 1 will be played. •“ ” will remain on the display after listening to messages. •You can switch to another mailbox by pressing [#] and the mailbox number ([1] to [3]) during the remote operation. •If a call is received during playback, the unit rings and playback stops. To answer the call, press [C] or [s]. For playback, start again from the beginning after hanging up. •At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 3 minutes. •If you hear “Memory full” after playback, erase unnecessary messages (p. 56). •When memo messages are played (p. 57), “MEMO” is displayed. •When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No messages”. 1Press the soft key ( ). •A beep sounds and “Please select Mailbox” will be heard from the speaker. To switch to the receiver, press [ C]. To switch back to the speaker, press [s]. •The icons for mailboxes that have new messages will flash. 2Press the soft key ( , , or ). •“Mailbox (No.)” and the number of new messages will be announced, and new messages will be played. •When the mailbox has no new messages, the unit announces “Mailbox (No.)” and “No new messages. All message playback”, and plays back all messages in the mailbox. •To play all messages in the mailbox, press [5]. •If you do not press any button, the voice menu will start (p. 55). 3To end remote operation, press [OFF]. Handset PLAY PLAY PLAY 7 missed calls CIDPLAYC Ex. New messages exist. BOX 1BOX 2BOX 3 Remote operation BOX 1BOX 2BOX 3 Ex. Mailbox 1 has new messages. PLAY
Useful Information Answering System Preparation 55 Listening to Messages For assistance, please call: 1-800-211-PANA(7262) Telephone System Vo i c e m e n u If you do not press any buttons at the end of the last message, the unit will announce “End of final message” and the voice menu will begin. The unit announces, “Press 4 to play back new messages. Press 5 to play back all messages.” • You can press buttons for other playback options (see below) or select another mailbox by pressing [#] and the mailbox number ([1] to [3]) even if the voice menu has started. •If you do not press any button within 10 seconds after the voice menu, the handset will exit remote operation. During playback For Caller ID service users (p. 30) During playback, the handset display shows the name and/or number of the caller whose message is being played. To call the displayed number: 1. Press the soft key ( ). •The unit stops playback. •If you need to edit the phone number to call back, see page 33. 2. Press the soft key ( ) , [C], or [s]. •The unit dials the phone number. To adjust the speaker volumeTo increase, press [B]. To decrease, press [d]. •You can also adjust the receiver volume on the handset. To repeat a messageBase unit: Press [H]. Handset: Press the soft key ( ) or [1]. •If pressed within the first 5 seconds of playback, the previous message will be played. To skip a messageBase unit: Press [G]. Handset: Press the soft key ( ) or [2]. To stop playbackBase unit: Press [STOP]. •To resume playback, press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]) of the message that is being played. • If you do not press any button for 60 seconds or if you press [STOP] again, playback mode will be canceled. Handset: Press [9]. •If you do not press any button within 15 seconds after stopping playback, the voice menu will start (see above). CALL CALL Base UnitHandset REPEAT SKIP
56 Erasing Messages The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ ” flashes on the base unit. — ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. We recommend you erase unnecessary messages after each playback. Erasing a specific message Press [ERASE] while the message you want to erase is being played. •A beep sounds, then the next message is played. To exit playback mode, press [STOP] twice. Press [*][4] while the message you want to erase is being played. •A beep sounds, then the next message is played. To exit remote operation mode, press [OFF]. Erasing all messages in the mailbox All recorded messages, except the greeting message, can be erased at one time. •Information in the Caller List will not be erased. To erase caller information, see page 35. 1Press [ERASE] while the base unit is not being used. •“To erase all messages, please select Mailbox” is heard. 2Within 10 seconds, press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or [MAILBOX 3]). •A long beep sounds, then “Mailbox (No.)” and “No messages” are heard. 1Press the soft key (). 2Press the soft key ( , , or ). 3Press [*][5] to erase all messages in the mailbox. •A long beep sounds, then “Mailbox (No.)” and “No messages” are heard. •To end remote operation, press [OFF]. FULL Base Unit Handset Base Unit Handset PLAY BOX 1BOX 2BOX 3
Telephone System Useful Information Answering System Preparation 57For assistance, please call: 1-800-211-PANA(7262) Recording a Memo Message You can record a voice memo message of up to 3 minutes in the desired mailbox for other users or yourself. •If you record for over 3 minutes in step 2, the unit will stop recording. •If “ ” is displayed, 6 beeps sound and “Your message was not recorded. Record your message again.” is announced, start again from step 1. 1Press [MEMO]. •“Please select Mailbox” is heard. 2Within 10 seconds, press a MAILBOX button ([MAILBOX 1], [MAILBOX 2] or [MAILBOX 3]). After the long beep, talk clearly 20 cm (8 inches) away from the MIC. •The base unit display shows the elapsed recording time. •If the elapsed recording time exceeds 99 seconds, the counter continues from 00 to indicate 100 seconds. 3When finished, press [MEMO] or [STOP]. •The ANSWER ON indicator, the mailbox icon ( , , or ) on the base unit and “ ” on the handset flash. Base Unit BOX 1BOX 2BOX 3 PLAY
58 Transferring a Call to a Mailbox When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailboxes, where the caller can leave a message. Tell the outside caller you will transfer him or her to the desired party’s mailbox. Remind the caller to press # (the pound sign) and the mailbox number of the desired party (if necessary). •Even if you subscribe to Caller ID service (p. 30), Caller ID information will not be displayed while the message is being played. The Caller ID information will be recorded in the Caller List (p. 31) if the transferred call is an incoming call. 1Press [HOLD/INTERCOM] during a call. •The call is put on hold. 2Press [9] to hang up the call. The caller will then hear the greeting (p. 22), and while that message is playing the caller can press [#] and the mailbox number ([1] to [3]). Then the caller will hear “Please leave your message”. The caller can leave a message in the mailbox. OR If the caller does not specify the mailbox, the caller can leave a message in Mailbox 1 after the greeting. Interrupting remote operation If another user is calling from a remote location to access a mailbox and you mistakenly answer the call, repeat steps 1 and 2 above. •The user can then access a mailbox, by entering the remote code (see “Remote Operation from a Touch Tone Phone” on page 59). Handset Press extension# to transfer 1-4=Handset 9=Mailbox After you press [9]:
Telephone System Useful Information Answering System Preparation 59For assistance, please call: 1-800-211-PANA(7262) Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 61). •To skip the voice menu and operate the unit directly, see page 62. Summary of remote operation. •The unit will announce the remaining recording time after playback if it is less than 3 minutes. •The messages are saved. •If the unit announces “No new messages”, the mailbox has only old messages. If “No messages” is announced, the mailbox has no messages. Call your unit from a touch tone phone. Enter the remote code (p. 60) during or after the greeting. •“Mailbox 1” and the number of new messages of Mailbox 1 are heard, and the new messages will be played. To access Mailbox 2 or 3, press [#] and the mailbox number ([2] or [3]) after entering the remote code. •The mailbox number and the number of new messages in the mailbox are heard, and the new messages will be played. After 3 seconds, the voice menu will start (p. 61). Follow the menu or enter direct commands (p. 62). To end remote operation, hang up. To listen to messages in another mailbox, press [#] and the mailbox number ([1] to [3]).
Remote Operation from a Touch Tone Phone 60 Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. To confirm the remote code, repeat steps 1 to 4. •The remote code is displayed. When finished, press [OFF]. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Press the soft key ( ) at “Set answering”. 4Scroll to “Remote code” by pressing [d] or [B], then press the soft key ( ). 5Enter a 2-digit remote code (00–99). 6Press the soft key ( ). 7Press [OFF]. Handset SELECTInitial setting SELECTSet answering SELECTRemote code Remote code :35 Ex. Entered 35. SAVE