Panasonic Kx Tg5200 Operating Instructions Manual

							Answering System Preparation
51For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Direct Commands
 
After pressing [MENU], you can also program menu items directly by pressing ([0] 
to [9], and [#]) instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume[1] [1] [0] : Off  [1] : Low  [2] : Medium   
[3] : Highp. 17
Ringer tone [1] [2] [1]–[3] : Tone pattern 1–3
[4]–[7] : Melody pattern 1–4
[8]–[9] : Downloaded melody
pattern 1–2 *
1
p. 18
Incoming call tone [1] [3] [1] : On  [2] : Twice  [0] : Off p. 46
Voice enhancer[5] [1] : On  [0] : Off p. 22
Activate Caller IQ *2[7] [1] –
View information *4[7] [2] *5Go to Step 4 on page 64. –
Get new information *3[7] [3] *5Go to Step 4 on page 63. –
Turn Caller IQ off *3[7] [4] *5p. 61
Turn Caller IQ on *3[7] [5] *5p. 61
Copy phone book 
–Copy 1 item[#] [1]Go to Step 4 on page 35. –
Copy phone book
–Copy all items[#] [2]Go to Step 4 on page 36. –
LCD contrast [0] [1] [1]–[6] : Level 1–6 p. 19
Key tone[0] [2] [1] : On  [0] : Off p. 46
Auto talk[0] [3] [1] : On  [0] : Off p. 16
Caller ID Number Auto 
Edit[0] [4] [1] : On  [0] : Off p. 28
Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 15
Set flash time[0] [5] [2] [1] : 700 ms  [2] : 600 ms 
[3] : 400 ms  [4] : 300 ms 
[5] : 250 ms  [6] : 110 ms 
[7] : 100 ms  [8] : 90 msp. 45
Set line mode[0] [5] [3] [1] : A  [2] : B p. 16
Store VM access#[0] [7] [1]Go to Step 5 on page 40. –
VM tone detect[0] [7] [2] [1] : On  [0] : Off p. 41
Change language[0] [8] [1] : English  [2] : Spanish p. 15
Handset 
						

							52
Direct Commands
During programming:
When “
  ” or “  ” is displayed, press the right soft key to save the new 
settings.
To exit programming, press [OFF].
•If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
*
1You need to first download melody data from the openLCR web site.
*2This feature can be used to activate Caller IQ. See the leaflet included with this  
unit for more information.
*
3For openLCR subscribers only.
*4For openLCR subscribers only. If information is not downloaded to your unit, “Get 
new Info.?” will be displayed. To download information, see page 63.
*5After pressing [7], make sure “View Info.?” is displayed, then press the next 
command. If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing 
[7].
Canceling Registration/Re-registration
Canceling the Handset Registration
If you no longer need to use the handset or if you want to use the handset with a 
different base unit of the same model, it is necessary to cancel the handset’s 
registration from the current base unit.
Only one handset can be canceled at a time.
Make sure the handset and the base unit near each other and are not being 
used.
Menu item Command Selection items Page
Message alert[0] [#] [1] : On  [0] : Off p. 19
Handset registration[0] [0] [1]Go to Step 5 on page 54. –
Handset deregistration[0] [0] [2] [3] [3] [5]p. 52
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Scroll to “Registration” by pressing [d] 
or [B], then press the soft key ( ).
4Scroll to “Deregistration” by pressing 
[d] or [B], then press the soft key ( ).
SAVEOK
Handset
SELECTInitial setting
SELECTRegistration
SELECTDeregistration 
						

							Answering System Preparation
53For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Canceling Registration/Re-registration
•“[-]” is shown on the top right of the display.
•After canceling registration, the handset cannot be used. If you want to use it 
again, register the handset to the base unit by performing steps 5 and 6 on 
page 54. 
Re-registering the Handset
If you want to re-register the handset to the base unit or a different base unit of the 
same model, you need to register it to that base unit. The handset will be given a new 
extension number of that base unit. Only one handset can be registered at a time near 
the base unit. 
Make sure the base unit and the other handsets are not being 
used. Have both the handset and base unit nearby during registration. 
5Press [3][3][5] to delete the registration 
memory.
•If you enter a wrong code, re-enter [3][3][5].
6Press the soft key ( ).
•The registration memory will be erased on both 
the handset and the base unit.
•If the handset beeps 3 times, you entered a 
wrong code.
Enter “335”, then press the soft key ( ).
•To register the handset to another base unit of 
the same model, start from step 5 on page 54.
If you have canceled handset registration at a previous base unit (p. 52), start 
from step 5 on page 54. 
1Handset: Press [MENU].
2Handset: Scroll to “Initial setting” by 
pressing [d] or [B], then press the soft key 
().
3Handset: Scroll to “Registration” by 
pressing [d] or [B], then press the soft key 
().
4Handset: Press the soft key ( ) at “HS 
registration”.
Deregistration
Enter code:335
            :335
OK
OK
 SPIPRIVACY1
Handset [2]
  Deregistered
IN USE[-]
Ex. Extension number 2
Handset & Base Unit 
SELECT
Initial setting
SELECT
Registration
SELECTHS registration 
						

							Canceling Registration/Re-registration
54
•You can stop registration by pressing [OFF] on the handset and pressing 
LOCATOR 
[], [], [], [] or [] on the base unit.
•If “Wrong handset Refer to manual” is displayed, the handset you tried to 
register is not for this base unit. This handset is for KX-TG6500 base unit. The 
accessory handsets for this base unit are KX-TGA520 and KX-TGA523. To order, 
see page 3.
5Base unit: Press and hold LOCATOR [], [], [], [] or [] for 3 
seconds.
•The CHARGE indicator flashes. After the CHARGE indicator starts flashing, 
the rest of the procedure must be completed within 1 minute.
6Handset:
(1) Press the soft key ( ).
(2) Wait until a long beep sounds and the 
display shows the new extension number 
(ex. extension number 2). 
•Registration is complete.
If you have not canceled the handset’s registration at the previous base unit 
(p. 52), the handset number remains in that base unit’s memory. To erase the 
handset number from the previous base unit, see the base unit’s Operating 
Instructions. For the KX-TG5200 or KX-TG5202 base unit: (1) Press and hold 
LOCATOR [] until the CHARGE indicator flashes, and (2) Press and hold 
LOCATOR [], [], [] or [] for the handset that you do not want until the 
CHARGE indicator flashes rapidly. When the indicator stops flashing, the 
handset number is erased.
OKPress LOCATOR 
on base unit 
for 3 sec.
Then press OK
  BOX 1BOX 2OK
 SPIPRIVACY1
Handset [2]
   Registered
IN USE[2] 
						

							Answering System Preparation
55For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display messageCause & Remedy
Recharge battery•The battery needs to be charged. Recharge the 
battery (p. 12).
Charge for 6 HRS•The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 11).
No link to base.
Move closer to
base and try
again.•The handset has lost communication with the base 
unit. Walk closer to the base unit, and try again.
•Confirm the base unit’s AC adaptor is plugged in.
•Raise the base unit antennas.
•The handset’s registration may have been canceled. 
Re-register the handset (p. 53, 54).
Please lift up 
and try again.•A handset button was pressed while the handset was 
on the base unit or charger (for KX-TG5202 or 
accessory handset users, p. 3). Lift the handset and 
press the button again.
Busy•The called handset is in use.
•Privacy mode is on for the call you tried to join 
(p. 43).
•The handset you tried to send phone book items to is 
in use.
•The handset you are calling is too far from the base 
unit.
Invalid•The called handset has not been registered to the 
base unit.
•You selected your own extension number.
    Error!!
•When you tried to register or deregister the handset, 
the handset and base unit could not link for some 
reason, such as interference from electrical 
appliances. Move the handset and base unit away 
from any electrical appliances and try again.
•If more than one handset is in use, you may not be 
able to register/deregister. Try again later.
•Another handset tried to send phone book items to 
you but copying stopped. Have the other handset 
user re-send the items to you (p. 35, 36).
System is busy. 
Please try again 
later.•If more than one other user is using the handset and/
or base unit, such as conducting outside/intercom 
calls, you may not be able to use the handset. Try 
again later.
•The handset has lost communication with the base 
unit. Walk closer to the base unit and try again. 
						

							If the Following Appear on Your Display...
56
Display messageCause & Remedy
Phone book full
•When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
programming mode. To erase other items from the 
phone book, see page 34.
---Incomplete---
Tom Jones
098-765-4321
Phone book full
(The name/number is 
an example.)•
When the displayed item was sent to the destination 
handset, the phone book memory was full and 
copying stopped. If you tried to send all of the items, 
the item displayed with “
Incomplete” and items after 
it have not been copied to the destination handset. 
Press 
[OFF] to exit (p. 35, 36). To erase items from 
the destination handset phone book, see page 34. 
You can copy all of the items again or copy the items 
which have not been copied one by one (p. 35, 36).
---Incomplete---
Tom Jones
555-765-4321
(The name/number is 
an example.)•The destination handset is out of area.
•The destination handset user may have pressed 
[C] or [s].
     Phone book       
No items stored•Your phone book is empty. No items were copied to 
the destination unit.
Invalid.                     
Please register 
to the base unit•The handset you tried to call has not been registered 
to the base unit. Register the handset (p. 54, steps 5 
and 6).
Store VM access#•A voice mail access number is not stored. Store the 
number (p. 40).
        Error!!        
4 handsets have 
already been 
registered.•4 handsets have already been registered to the base 
unit. To cancel a handset’s registration, see page 52. 
•You may have registered one of your handsets to 
another base unit without deleting its registration to 
this base unit. Erase the handset’s registration from 
the base unit. 
For the KX-TG5200 or KX-TG5202 base unit: 
(1) Press and hold 
LOCATOR [] until the CHARGE 
indicator flashes, and (2) Press and hold 
LOCATOR [], 
[], [] or [] for the handset that you do not want until 
the CHARGE indicator flashes rapidly. When the 
indicator
 stops flashing, the handset number is erased.
Wrong handset
Refer to manual•This handset is not for this base unit. This handset is 
for KX-TG6500 base unit. The accessory handsets 
for this base unit are KX-TGA520 and KX-TGA523. 
To order, see page 3. 
						

							Answering System Preparation
57For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Useful Information
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 55–56) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an 
alarm tone sounds.•The handset has lost communication with the 
base unit. Walk closer to the base unit, and 
try again.
•Confirm the base unit’s AC adaptor is 
plugged in.
•Raise the base unit antennas.
•The handset’s registration may have been 
canceled. Re-register the handset (p. 53, 54).
The handset and/or base unit 
does not work.•Check the settings (p. 10–12).
•Check whether the dialing mode setting is 
correct (p. 15).
•Fully charge the battery (p. 11).
•Clean the charge contacts and charge again 
(p. 12).
•Check battery installation (p. 11).
•Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
•The handset has not been registered to the 
base unit. Register the handset (p. 54, steps 
5 and 6).
•Re-install the battery (p. 11) and fully charge 
it.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.•Move the handset and base unit away from 
other electrical appliances (p. 6).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Turn on the Clarity Booster feature (p. 22).
The handset does not ring.•The ringer volume is turned off. Set to high, 
medium, or low (p. 17).
•If more than one other user is using the 
handset, the handset may not ring. Users will 
hear incoming call tones (p. 46).
The handset display is blank.•If the handset display is blank, fully charge 
the battery (p. 11). 
						

							Troubleshooting
58
You cannot program any 
function items.•Programming is not possible while the 
handset and/or base unit is being used.
•Do not pause for over 60 seconds while 
programming.
•Walk closer to the base unit.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.•A call is coming in. To answer the call, press 
[
C] or [s]. Start again from the beginning 
after hanging up.
You cannot make an intercom/
outside call.•If more than one other user is using the 
handset and/or base unit, you may not be 
able to make a call. Try again later.
•The handset you called is too far from the 
base unit.
You cannot redial.•If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.•Please make sure you have long distance 
service. 
•Check if Caller IQ feature is turned on. Turn 
Caller IQ feature off (p. 61). 
The handset does not display 
the caller’s name and/or 
phone number.•You need to subscribe to Caller ID.
•Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
•Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
•Telephone line noise may be affecting Caller 
ID.
•The caller requested not to send his/her 
Caller ID information (p. 24).
•If a call is being transferred to you, the Caller 
ID information will not be displayed.
•If a (separate) Caller ID box is connected 
between the base unit and the telephone wall 
jack, disconnect the Caller ID box or plug the 
unit directly into the wall jack.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.•The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 28) and try again.
•You need to press [C] or [s] after editing 
the number.
Problem Cause & Remedy 
						

							Useful Information
Answering System Preparation
59
Troubleshooting
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
The handset display exits the 
Caller List or phone book.•Do not pause for over 60 seconds while 
searching.
“Recharge battery” is 
displayed, “
3” flashes, 
or the handset beeps 
intermittently.•Fully charge the battery (p. 11).
“Charge for 6 HRS” and 
“
4” are displayed and the 
handset does not work.•The battery has been discharged. Fully 
charge the battery (p. 12).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “
3” 
continues to flash, or “Charge 
for 6 HRS” and “
4” are 
displayed.•Clean the charge contacts and charge again 
(p. 12).
•The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 11, 12).
The CHARGE indicator does 
not go out after the battery has 
been charged.•This is normal.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.•The Message Alert is turned on and new 
messages in your voice mailbox have been 
recorded. Turn the Message Alert off (p. 19) 
or listen to the new messages (p. 42).
You cannot have a 
conversation using the 
headset.•Make sure the optional headset is connected 
properly (p. 47).
•If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
If you cannot solve your 
problem•Visit our website:
http://www.panasonic.com/support
•Contact us via the web at: 
http://www.panasonic.com/contactinfo
•Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy 
						

							Troubleshooting
60
openLCR service for Caller IQ
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.•Check the settings (p. 10–12).
•Dialing to openLCR may have been 
disconnected. Try again (p. 63).
•If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ•Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
•openLCR’s web site:
www.openLCR.com