Panasonic Kx Tg3021 Operating Instructions Manual

							Preparation
For assistance, please visit http://www.panasonic.com/help11
Note:
LIf you want to use the handset 
immediately, charge the battery for at 
least 15 minutes.
LTo ensure that the battery charges 
properly, clean the charge contacts of 
the handset, base unit, and charger 
with a soft, dry cloth once a month. 
Clean more often if the unit is subject 
to the exposure of grease, dust, or 
high humidity.
LWhen the battery is empty, “Charge 
for 7h” is displayed and the charge 
indicator does not light for about 5 
minutes to concentrate on charging.
Battery level
Note:
LWhen the battery needs to be 
charged, the handset beeps 
intermittently during use.
Panasonic battery performanceNote:
LBattery operating time may be 
shortened over time depending on 
usage conditions and surrounding 
temperature.
LBattery power is consumed whenever 
the handset is off the base unit or 
charger, even when the handset is not 
in use.
LAfter the handset is fully charged, 
displaying “Charge completed”, it 
may be left on the base unit or 
charger without any ill effect on the 
battery.
LThe battery level may not be 
displayed correctly after you replace 
the battery. In this case, place the 
handset on the base unit or charger 
and let it charge for 7 hours.
Symbols used in these 
operating instructions
Battery iconBattery level
5Fully charged
6Medium
7Low
Flashing: needs to 
be recharged.
8Empty
OperationOperating time
While in use 
(talking)Up to 5 hours
While not in use 
(standby)Up to 11 days
While using the 
clarity booster 
feature (page 17)Up to 3 hours
SymbolMeaning
{ }
Button name/
soft key 
nameThe words in the 
brackets indicate 
button names/soft key 
names on the handset 
and base unit.
Example:
Unit keys: 
{C}, {OFF}
Soft keys: 
{View CID}, 
{Phonebook}
iProceed to the next 
operation.
“ ”
Example: 
“Alarm”The words in 
quotations indicate the 
menu on the display.
Example:
{V}/{^}: 
“Off”Press {V} or {^} to 
select “Off”.
TG30xx.book  Page 11  Thursday, February 1, 2007  5:19 PM 
						

							Preparation
12For assistance, please visit http://www.panasonic.com/help
Controls
Base unit (KX-TG3021)
A{LOCATOR}
BIN USE indicator
CCharge contacts
Base unit (KX-TG3031/KX-
TG3032/KX-TG3033/KX-
TG3034)
A{GREETING REC} (Recording)
B{GREETING CHECK}
CSpeaker
D{ERASE}
E{ANSWER ON} 
ANSWER ON indicator
F{MESSAGE}
MESSAGE indicator
G{>} (SKIP)
HIN USE indicator
I{LOCATOR} {INTERCOM}
JVOLUME {}
KMIC (Microphone)
L{
						

							Preparation
For assistance, please visit http://www.panasonic.com/help13
Handset
ASpeaker
BSoft keys
CHeadset jack
D{C} (TALK)
ENavigator key ({^} {V} {})
F{s} (SP-PHONE)
G{*} (TONE)
H{FLASH} {CALL WAIT}
IMicrophone
JCharge contacts
KLanyard/strap eyelet
LCharge indicator
Ringer indicator
Message indicator
MReceiver
NDisplay
O{MENU}
P{OFF}
Q{PA U S E} {REDIAL}
R{HOLD} {INTERCOM}
Using the navigator key
The handset navigator key can be used 
to navigate through menus and to select 
items shown on the display by pressing 
{^}, {V}, {}.
Adjusting audio volume
Press {^} or {V} repeatedly while 
talking.
Using the soft keys
The handset features 2 soft keys. By 
pressing a soft key, you can select the 
feature shown directly above it on the 
display.
Display
Handset display items
AL
M
N
Q O
R P B
B C
D
E
F
G
H
I
JK
Displayed 
itemMeaning
JVoice enhancer is on.
5Battery level
Example: 
[1]The handset’s 
extension number 
(example shown here: 
handset 1)
{V} {^}
{}
5
    10:30AM  [1]
 View     Phone
KCID      book L
TG30xx.book  Page 13  Thursday, February 1, 2007  5:19 PM 
						

							Preparation
14For assistance, please visit http://www.panasonic.com/help
Setting the unit before 
use
Important:
LTo program features by scrolling 
through the display menus, see page 
22.
Display language
You can select either “English” or 
“Español” as the display language. 
The default setting is “English”.
1KX-TG3021
{MENU} i {0}{8}
KX-TG3031/KX-TG3032/KX-
TG3033/KX-TG3034
{MENU} i {0}{8}{1}
2{V}/{^}: Select the desired setting.
3Press the right soft key to save. i 
{OFF}
Voice guidance language
You can select either “English” or 
“Español” as the voice guidance 
language of the answering system. The 
default setting is “English”.
1{MENU} i {0}{8}{2}
2{V}/{^}: Select the desired setting.
3{Save} i {OFF}
Dialing mode
If you cannot make calls, change this 
setting according to your telephone line 
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1{MENU} i {0}{5}{1}
2{V}/{^}: Select the desired setting.
3{Save} i {OFF}
Date and time
Set the correct date and time. 
– To use the available alarm function 
(page 26).
– When you play back a message from 
the answering system (page 28), the 
unit announces the day and time it 
was recorded. (KX-TG3031/KX-
TG3032/KX-TG3033/KX-TG3034)
1{MENU} i {4}{1}
2Enter the current month, day, and 
year by selecting 2 digits for each.
Example: August 15, 2007
{0}{8} {1}{5} {0}{7}
3Enter the current hour and minute 
(12-hour clock format) by selecting 2 
digits for each.
Example: 9:30
{0}{9} {3}{0}
4{AM/PM}: Select “AM” or “PM”.
5{Save} i {OFF}
Note:
LIf you make a mistake when entering 
the date and time, press {}, 
{^}, or {V} to move the cursor, then 
make the correction.
LThe date and time may be incorrect 
after a power failure. In this case, set 
the date and time again. Available model:
KX-TG3031/KX-TG3032/
KX-TG3033/KX-TG3034
TG30xx.book  Page 14  Thursday, February 1, 2007  5:19 PM 
						

							Making/Answering Calls
For assistance, please visit http://www.panasonic.com/help15
Making calls
1Dial the phone number.
LTo correct a digit, press {Clear}.
2Press {C} or {Call}.
3When you finish talking, press {OFF} 
or place the handset on the base unit 
or charger.
Note:
L“Line in use” is displayed when 
someone is talking on the handset or 
another phone.
Using the speakerphone
1Dial the phone number, and press 
{s}.
LSpeak alternately with the other 
party.
2When you finish talking, press 
{OFF}.
Note:
LUse the speakerphone in a quiet 
environment.
LTo switch to the receiver, press {C}.
Adjusting the receiver/speaker 
volume
Press {^} or {V} repeatedly while 
talking.
Making a call using the redial list
The last 5 phone numbers dialed are 
stored in the redial list (each 48 digits 
max.).
1{REDIAL}
2{V}/{^}: Select the desired phone 
number.
3{C}
Erasing a number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone 
number. 
3{Erase} i {Yes} i {OFF}
PAUSE button (for PBX/long 
distance service users)
A pause is sometimes required when 
making calls using a PBX or long 
distance service. When storing a calling 
card access number and/or PIN in the 
phonebook, a pause is also needed 
(page 19).
For example, if you need to dial the line 
access number “9” when making 
outside calls with a PBX:
1{9} i {PAUSE} i Dial the 
phone number.
2{C}
Note:
LA 3.5 second pause is inserted each 
time {PA U S E} is pressed. Press 
repeatedly to insert longer pauses.
Answering calls
When a call is being received, the ringer 
indicator flashes rapidly.
1Press {C} or {s}.
LYou can also answer the call by 
pressing any dial key from {0} to 
{9}, {*}, {#}, or {INTERCOM}. 
(Any key talk feature)
2When you finish talking, press 
{OFF}.
Note:
LYou can change the ringer tone and 
handset ringer volume (page 24).
TG30xx.book  Page 15  Thursday, February 1, 2007  5:19 PM 
						

							Making/Answering Calls
16For assistance, please visit http://www.panasonic.com/help
Auto talk
This feature allows you to answer a call 
by simply lifting the handset off the base 
unit or charger. You do not need to 
press {C}. To activate this feature, see 
page 24.
Temporary ringer off
While the handset is ringing for an 
outside call, you can turn the ringer off 
temporarily by pressing {OFF}.
Adjusting the base unit ringer 
volume
Press {>} or {
						

							Making/Answering Calls
For assistance, please visit http://www.panasonic.com/help17
Temporary tone dialing (for 
rotary/pulse service users)
You can temporarily switch the dialing 
mode to tone when you need to access 
touch tone services (for example, 
answering services, telephone banking 
services, etc.).
Press {*} (TONE) before entering 
access numbers which require tone 
dialing.
Handset clarity booster
This feature can improve sound clarity 
when the handset is used in an area 
where there may be interference. 
During an outside call, this feature is 
turned on automatically when 
necessary. You can also turn this 
feature on or off manually.
1Press {MENU} during an outside 
call.
2{V}/{^}: Select “Booster on” or 
“Booster off”. i {Select}
Note:
LWhen this feature is turned on, 
“BOOST” flashes.
LWhen this feature is turned off 
manually during a call, it does not turn 
on automatically during the same call.
LWhile this feature is turned on;
– the battery operating time is 
shortened (page 11).
– the maximum number of extensions 
that can be used at a time may 
decrease.
Handset voice enhancer
This feature clarifies the voice of the 
person you are talking to, reproducing a 
more natural-sounding voice that is 
easier to hear and understand (page 
25).Press {(VE)} during an outside call to 
turn on or off this feature.
Note:
LWhen this feature is turned on, J 
is displayed.
LDepending on the condition and 
quality of your telephone line, this 
feature may emphasize existing line 
noise. If it becomes difficult to hear, 
turn this feature off.
Call share
This feature allows the handset to join 
an existing outside call.
To join the conversation, press {C} 
when the other handset is on an outside 
call.
Note:
LThe possible number of participating 
parties depends on the model.
KX-TG3021:
– 3 parties (including 1 outside party)
KX-TG3031/KX-TG3032/KX-
TG3033/KX-TG3034:
– 4 parties (including 1 outside party)
TG30xx.book  Page 17  Thursday, February 1, 2007  5:19 PM 
						

							Phonebook
18For assistance, please visit http://www.panasonic.com/help
Handset phonebook
You can add up to 50 items to the 
handset phonebook and search for 
phonebook items by name.
Adding items to the 
phonebook
1
{Phonebook}
2{Add}
3Enter the name (max. 16 
characters). i {Next}
4Enter the phone number (max. 32 
digits). i {Next} i {Save}
LTo add other items, repeat from 
step 2.
5{OFF}
Character table for entering names
LTo enter another character that is 
located on the same dial key, first 
press {>} to move the cursor to the 
next space.
Editing/correcting a mistake
Press {} to move the cursor to 
the character or number you want to 
erase, then press {Clear}. Enter the 
appropriate character or number.
LPress and hold {Clear} to erase all 
characters or numbers.
Finding and calling a 
phonebook item
Searching for a name alphabetically 
by scrolling through all items
1{Phonebook} i {Search}
2{V}/{^}: Select the desired item.
3Press {C} to dial the phone 
number.
Searching for a name by initial
1{Phonebook} i {Search}
2Press the dial key ({0} – {9}, {#}, or 
{*}) that corresponds to the first 
letter you are searching for (see the 
character table, page 18).
Example: “LISA” 
Press {5} repeatedly to display the 
first phonebook entry starting with 
the initial “L” and go to step 3.
LIf there is no item corresponding to 
the letter you selected, the next 
item is displayed.
3Press {V} to select the desired item.
4Press {C} to dial the phone 
number.
KeyCharacter
{1}&’ (),–. / 1
{2}abc ABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mnoMNO6
{7}pqr s PQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*} ;
{#}#
TG30xx.book  Page 18  Thursday, February 1, 2007  5:19 PM 
						

							Phonebook
For assistance, please visit http://www.panasonic.com/help19
Editing items in the 
phonebook
1
Find the desired item (page 18). i 
{Edit}
2Edit the name if necessary (see the 
character table, page 18). i 
{Next}
3Edit the phone number if necessary. 
i {Next} i {Save} i {OFF}
Erasing items in the 
phonebook
1
Find the desired item (page 18).
2{Erase} i {Yes} i {OFF}
Chain dial
This feature allows you to dial phone 
numbers in the handset phonebook 
while you are on a call. This feature can 
be used, for example, to dial a calling 
card access number or bank account 
PIN that you have stored in the handset 
phonebook, without having to dial 
manually.
1During an outside call, press 
{MENU}.
2{V}/{^}: “Phonebook” i {Select}
3Find the desired item (page 18). i 
{Call}
Note:
LWhen storing a calling card access 
number and your PIN in the 
phonebook as one phonebook item, 
press {PAUSE} to add pauses after 
the number and PIN as necessary 
(page 15).
LIf you have rotary/pulse service, you 
need to press {*} before pressing 
{MENU} in step 1 to change the 
dialing mode temporarily to tone.
Copying handset 
phonebook items
You can copy one or all of the 
phonebook items from one handset to 
another.
Copying an item
1
{MENU} i {#}{1}
2{V}/{^}: Select the handset to copy 
to. i {Next}
3{V}/{^}: Select the desired item. i 
{Send}
4Press {OFF} after the long beep.
Copying all items
1
{MENU} i {#}{2}
2{V}/{^}: Select the handset to copy 
to. i {Send}
3Press {OFF} after the long beep.
TG30xx.book  Page 19  Thursday, February 1, 2007  5:19 PM 
						

							Caller ID Service
20For assistance, please visit http://www.panasonic.com/help
Using Caller ID service
This unit is Caller ID compatible. To use 
Caller ID features, you must subscribe 
to Caller ID service of your telephone 
service provider.
Caller ID features
When an outside call is being received, 
the calling party’s name and phone 
number are displayed.
Caller information for the last 50 callers 
is logged in the caller list by the most 
recent call to the oldest.
LGenerally caller information is 
displayed from the 2nd ring.
LIf the unit cannot receive caller 
information, the following is 
displayed:
–“Out of area”: The caller dialed 
from an area which does not 
provide Caller ID service.
–“Private caller”: The caller 
requested not to send caller 
information.
–“Long distance”: The caller 
called you long distance.
LIf the unit is connected to a PBX 
system, caller information may not be 
received properly. Consult your PBX 
supplier.
Missed calls
If a call is not answered, the unit treats 
the call as a missed call. You can view 
the number of missed calls by pressing 
{View CID}.
Custom name display
When the Caller ID number is received 
and it matches a phone number stored 
in the phonebook, the stored name from 
the phonebook is displayed and logged 
in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and 
Call Waiting with Caller ID services, the 
2nd caller’s information is displayed 
after you hear a Call Waiting tone (page 
16). Please contact your telephone 
service provider for details and 
availability of this service in your area.
Caller list
Viewing the caller list and 
calling back
1
{View CID}
2Press {V} to search from the most 
recent call, or {^} to search from the 
oldest call.
3To call back, press {C}.
To exit, press {OFF}.
Note:
LEach handset has its own caller list. 
The number of missed calls may differ 
between handsets. Even if you 
viewed the caller list or answered a 
call on one handset, the same 
information is still recognized as a 
missed call in the other handsets.
LA Q is displayed in caller information 
which has already been viewed or 
answered.
Editing a caller’s phone 
number before calling back
You can edit a phone number in the 
caller list by removing its area code and/
or the long distance code “1”.
1{View CID}
2{V}/{^}: Select the desired item. i 
{Select}
TG30xx.book  Page 20  Thursday, February 1, 2007  5:19 PM