Panasonic Kx Tg3021 Operating Instructions Manual

Answering System
For assistance, please visit http://www.panasonic.com/help31
*1 If pressed within the first 5 seconds 
of a message, the previous 
message is played.
*2 For English voice guidance only 
LTo resume operation, enter a 
remote command within 15 
seconds, or the voice guidance 
starts.
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number.
2Let the phone ring 15 times.
LThe unit...

Answering System
32For assistance, please visit http://www.panasonic.com/help
provider rather than the unit’s 
answering system, turn off the 
answering system (page 27).
LTo use this unit’s answering system 
rather than the Voice Mail service 
provided by your telephone service 
provider, please contact your 
telephone service provider to 
deactivate your Voice Mail service.
If your telephone service provider 
cannot do this:
– Set this unit’s “Ring count” 
setting so that this unit’s answering 
system...

Voice Mail Service
For assistance, please visit http://www.panasonic.com/help33
Using Voice Mail 
service
Voice Mail is an automatic answering 
service offered by your telephone 
service provider. After you subscribe to 
this service, the telephone service 
provider’s Voice Mail system will 
answer calls for you when you are 
unavailable to answer the phone or 
when your line is busy. Messages are 
recorded by the telephone service 
provider, not your telephone.
Important:
LTo use the Voice Mail service...

Voice Mail Service
34For assistance, please visit http://www.panasonic.com/help
Listening to Voice Mail 
messages
The unit lets you know that you have 
new Voice Mail messages in the 
following ways:
–“New Voice Mail” is displayed on 
the handset.
– The message indicator on the 
handset flashes slowly if message 
alert feature is turned on (page 34).
1Press {C}, then press {VM} within 
15 seconds.
OR
{MENU} i{V}/{^}: “V.M. 
access” i {Select}
LThe speakerphone turns on.
2Follow the prerecorded...

Multi-unit Operation
For assistance, please visit http://www.panasonic.com/help35
Intercom
Intercom calls can be made:
– between handsets
– between the handset and base unit
(KX-TG3031/KX-TG3032/KX-
TG3033/KX-TG3034)
Note: 
LIf you receive an outside call while 
talking on the intercom, you hear 2 
tones. To answer the call, press 
{OFF}, then press {C}.
LWhen paging a unit for an intercom 
call, the paged unit beeps for 1 
minute.
Making an intercom call
1
{INTERCOM}
2{V}/{^}: Select the desired unit. i...

Multi-unit Operation
36For assistance, please visit http://www.panasonic.com/help
Transferring calls 
between handsets, 
conference calls
Outside calls can be transferred 
between 2 handsets. 2 handsets can 
have a conference call with an outside 
party.
1During an outside call, press 
{INTERCOM} to put the call on hold.
2{V}/{^}: Select the desired unit. i 
{Transfer}
3Wait for the paged party to answer.
LIf the paged party does not answer, 
press {C} to return to the outside 
call.
4To complete the...

Useful Information
For assistance, please visit http://www.panasonic.com/help37
Wall mounting
Base unit
1
Insert the hooks on the wall 
mounting adaptor into the holes 1 
and 2 on the base unit.
2While pressing down the lever (A), 
press it in the direction of the arrow 
(B) until it is secure.
3Tuck the telephone line cord inside 
the wall mounting adaptor and 
connect the cord. Mount the unit by 
inserting the mounting pins into the 
round openings on the adaptor (for 
pin 2, use round cut out at the...

Useful Information
38For assistance, please visit http://www.panasonic.com/help
To remove the wall mounting adaptor
While pushing down the lever (A), 
remove the adaptor (B).
Charger
1
Drive the screws (not included) into 
the wall.
2Mount the charger (A), then slide it 
down (B) and to the right (C) until it 
is secure.
Headset (optional)
Connecting a headset to the handset 
allows hands-free phone 
conversations. We recommend using 
the Panasonic headset noted on page 
5.
LHeadset shown is KX-TCA86....

Useful Information
For assistance, please visit http://www.panasonic.com/help39
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
All handsets are 
registered.L4 handsets have already been registered to the 
base unit. A previously deregistered handset 
number may still be retained in the base unit. To 
register an additional handset, erase the 
unnecessary handset number (page 36).
BusyLThe called unit is in use.
LThe...

Useful Information
40For assistance, please visit http://www.panasonic.com/help
*1 KX-TG3031/KX-TG3032/KX-TG3033/KX-TG3034System is busy. 
Please try again 
later.LOther units are in use and the system is busy. Try 
again later.
LAnother user is listening to messages. Try again 
later.
*1
LThe handset’s registration may have been 
canceled. Re-register the handset (page 36).
Store VM access#LYou have not stored the Voice Mail access 
number. Store the number (page 33).
Display messageCause/solution...