Panasonic Kx Tg2313 Operating Instructions Manual
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Useful Information For assistance, please call: 1-800-211-PANA(7262)41 Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Shoulder Rest Attachment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. To attach the shoulder rest attachment Attach the included belt clip to the handset (see above), then attach the shoulder rest attachment to the belt clip as shown below. You will hear a click when the shoulder rest attachment is in place. To remove the shoulder rest attachment Slide the base of the attachment in the direction of the arrow as shown below. PQQX13982YA.book Page 41 Friday, January 23, 2004 10:02 AM
42 Wall Mounting This unit can be mounted on a wall phone plate. 1Press the tabs in the direction of the arrows (1), then remove the wall mounting adaptor (2). 2Connect the AC adaptor. • Fasten the AC adaptor cord to prevent it from being disconnected. 3Tuck the telephone line cord inside the wall mounting adaptor, then push the adaptor in the direction of the arrows (1 and 2) while pressing the tabs. • The word “UP WALL” should face upward. 4Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antenna. 5To charge the handset battery: Place the handset on the base unit. • The unit beeps once and the CHARGE indicator lights. 2 11 To Power Outlet Hook 2 1 PQQX13982YA.book Page 42 Friday, January 23, 2004 10:02 AM
Useful Information For assistance, please call: 1-800-211-PANA(7262)43 Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack as shown below. • Headset sold separately. Model shown here is KX-TCA88. To switch to the speakerphone while using the headset: Press [s]. To return to the headset, press [C]. Headset Jack PQQX13982YA.book Page 43 Friday, January 23, 2004 10:02 AM
44 Direct Commands After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], and [#]) instead of using the soft keys. Menu item Command Selection items Page Ringer volume[1] [1] [0] : Off [1] : Low [2] : Medium [3] : Highp. 15 Ringer tone [1] [2] [1]–[3] : Tone pattern 1– 3 [4]–[7] : Melody pattern 1– 4p. 16 V.M. access[3]p. 36 Voice enhancer[5] [1] : On [0] : Off p. 20 Activate Caller IQ *1 [7] [1]— View information *3[7] [2] *4Go to Step 4 on page 53. — Get new information *2[7] [3] *4Go to Step 4 on page 52. — Turn Caller IQ off *2[7] [4] *4p. 50 Turn Caller IQ on *2[7] [5] *4p. 50 LCD contrast [0] [1] [1]–[6] : Level 1– 6 p. 17 Key tone[0] [2] [1] : On [0] : Off p. 40 Auto talk[0] [3] [1] : On [0] : Off p. 14 Caller ID number auto edit[0] [4] [1] : On [0] : Off p. 26 Set dial mode[0] [5] [1] [1] : Pulse [2] : Tone p. 13 Set flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms [3] : 400 ms[4] : 300 ms [5] : 250 ms[6] : 110 ms [7] : 100 ms[8] : 90 msp. 39 Set line mode[0] [5] [3] [1] : A [2] : B p. 14 Store VM access#[0] [7] [1]Go to Step 5 on page 34. — VM tone detect[0] [7] [2] [1] : On [0] : Off p. 35 PQQX13982YA.book Page 44 Friday, January 23, 2004 10:02 AM
For assistance, please call: 1-800-211-PANA(7262)45 Direct Commands Useful Information During programming: When “Save” is displayed, press the right soft key to save the new settings. To exit programming, press [OFF]. • If you press the direct command incorrectly, press [OFF], then re-enter programming mode by pressing [MENU]. • For function details, see the corresponding pages. * 1Can be used to activate Caller IQ. See the leaflet included with this unit for more information. * 2For openLCR subscribers only. *3For openLCR subscribers only. If information is not downloaded to your unit, “Get new Info.?” will be displayed. To download information, see page 52. * 4After pressing [7], make sure “View Info.?” is displayed, then press the next command. If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing [7]. Change language[0] [8] [1] : English [2] : Spanish p. 13 Message alert[0] [#][1] : On [0] : Off p. 17 Menu item Command Selection items Page PQQX13982YA.book Page 45 Friday, January 23, 2004 10:02 AM
46 If the Following Appear on Your Display... The following will be displayed when the unit needs your attention. Display message Cause & Remedy Recharge battery• The battery needs to be charged. Recharge the battery (p. 9). Charge for 6h• The battery has been discharged. The handset will not work. Fully charge the battery (p. 9). No link to base. Move closer to base, try again.• The handset has lost communication with the base unit. Walk closer to the base unit and try again or re-register the handset (p. 40). • Confirm the base unit’s AC adaptor is plugged in. • Raise the base unit antenna. Please lift up and try again.• A handset button was pressed while the handset was on the base unit. Lift the handset and press the button again. Error!!• When you tried to re-register the handset, the handset and base unit could not link for some reason, such as interference from electrical appliances. Move the handset and base unit away from any electrical appliances and try again. Phone book full• When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit the programming mode. To erase other items from the phone book, see page 33. System is busy. Please try again later.• The handset has lost communication with the base unit. Walk closer to the base unit and try again. Line in use• A parallel connected telephone is in use. Store VM access#• You have not stored the voice mail access number. Store the number (p. 34). PQQX13982YA.book Page 46 Friday, January 23, 2004 10:02 AM
Useful Information For assistance, please call: 1-800-211-PANA(7262)47 Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 46) for the Cause & Remedy. Problem Cause & Remedy “No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.• You are too far from the base unit. Walk closer to the base unit. • Confirm the base unit’s AC adaptor is plugged in. • Raise the base unit antenna. • If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 40). The handset and/or base unit does not work.• Check the settings (p. 8 – 10). • Check whether the dialing mode setting is correct (p. 13). • Fully charge the battery (p. 9). • Clean the charge contacts and charge again (p. 10). • Check battery installation (p. 9). • Unplug the base unit’s AC adaptor to reset it. Plug in, and try again. • Re-install the battery (p. 9) and fully charge it. Static, sound cuts in/out, fades. Interference from other electrical units.• Move the handset and base unit away from other electrical appliances (p. 3). • Walk closer to the base unit. • Raise the base unit antenna. The handset does not ring. • The ringer volume is turned off. Set to high, medium, or low (p. 15). The handset display is blank. • If the handset display is blank, fully charge the battery (p. 9). You cannot program any function items.• Programming is not possible while the handset and/or base unit is being used. • Do not pause for over 60 seconds while programming. • Walk closer to the base unit. While programming or searching, the handset starts to ring and the program/ search stops.• A call is coming in. To answer the call, press [C] or [s]. Start again from the beginning after hanging up. PQQX13982YA.book Page 47 Friday, January 23, 2004 10:02 AM
Troubleshooting 48 You cannot redial. • If the last number dialed was more than 48 digits long, the number will not be redialed correctly. You cannot make long distance calls.• Please make sure you have long distance service. • Check if Caller IQ is on. Turn Caller IQ off (p. 50). The handset does not display the caller’s name and/or phone number.• You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information (p. 22). • If a (separate) Caller ID box is connected between the base unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack. The handset cannot automatically edit the Caller List/incoming phone numbers.• The Caller ID number auto edit feature is turned off. Turn it on (p. 26) and try again. • You need to press [C] or [s] after editing the number. The handset display exits the Caller List or phone book.• Do not pause for over 60 seconds while searching. “Recharge battery” is displayed, “7” flashes, or the handset beeps intermittently.• Fully charge the battery (p. 9). “Charge for 6h” and “8” are displayed and the handset does not work.• The battery has been discharged. Fully charge the battery (p. 9). • Check battery installation (p. 9). You charged the battery fully, but “Recharge battery” is still displayed and/or “7” continues to flash, or “Charge for 6h” and “8” are displayed.• Clean the charge contacts and charge again (p. 10). • The battery may need to be replaced. If you install a new battery, fully charge it (p. 9). Problem Cause & Remedy PQQX13982YA.book Page 48 Friday, January 23, 2004 10:02 AM
For assistance, please call: 1-800-211-PANA(7262)49 Troubleshooting Useful Information openLCR Service for Caller IQ The CHARGE indicator does not go out after the battery has been charged.• This is normal. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use.• The Message Alert is turned on and new messages in your voice mailbox have been recorded. Turn the Message Alert off (p. 17) or listen to the new messages (p. 36). You cannot have a conversation using the headset.• Make sure the optional headset is connected properly (p. 43). • If “SP-phone” is displayed on the handset, press [C] to switch to the headset. If you cannot solve your problem• Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262) Problem Cause & Remedy When you try to download the data from openLCR, the voice prompt is not announced from the handset while “Listen & follow phone guidance.” is being displayed.• Check the settings (p. 8 – 10). • Dialing to openLCR may have been disconnected. Try again (p. 52). • If you cannot solve a problem, consult openLCR (see below). For more information about Caller IQ• Call openLCR’s customer service department at 1-866-openLCR(1-866-673-6527). • openLCR’s web site: www.openLCR.com Problem Cause & Remedy PQQX13982YA.book Page 49 Friday, January 23, 2004 10:02 AM
50 openLCR Service for Caller IQ This unit is compatible with services provided by openLCR. Important: • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR(1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR. Turning Caller IQ on or off After the first download to your phone, Caller IQ features are automatically turned on. If you wish, you can turn off Caller IQ. • When Caller IQ is on, “ [CIQ]” is displayed while talking. To turn Caller IQ off (when it is already on) To turn Caller IQ on (after it was turned off) 1 Press [MENU]. 2Scroll to “Caller IQ” by pressing [d] or [B], then press Select. 3Scroll to “Turn CIQ off?” by pressing [d] or [ B], then press Yes. •“Caller IQ off” is displayed. 4Press [OFF]. 1Follow steps 1 to 2 of “To turn Caller IQ off” above. 2Press Yes at “Turn CIQ on?”. •“Caller IQ on” is displayed. 3Press [OFF]. Handset Caller IQ Back SelectKdBL Turn CIQ off? Back Yes KdBL Turn CIQ on? Back Yes KL PQQX13982YA.book Page 50 Friday, January 23, 2004 10:02 AM