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Panasonic Kx Tg2313 Operating Instructions Manual

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    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)41
    Belt Clip
    You can hang the handset on your belt or pocket using the included belt clip.
    To attach the belt clip To remove the belt clip  
    Shoulder Rest Attachment
    Use the shoulder rest attachment if you need to keep your hands free during a 
    phone conversation.
    To attach the shoulder rest 
    attachment
    Attach the included belt clip to the 
    handset (see above), then attach the 
    shoulder rest attachment to the belt clip 
    as shown below. You will hear a click 
    when the shoulder rest attachment is in 
    place.
    To remove the shoulder 
    rest attachment
    Slide the base of the attachment in the 
    direction of the arrow as shown below.
    PQQX13982YA.book  Page 41  Friday, January 23, 2004  10:02 AM 
    						
    							42
    Wall Mounting
    This unit can be mounted on a wall phone plate.
    1Press the tabs in the direction 
    of the arrows (1), then remove 
    the wall mounting adaptor (2).
    2Connect the AC adaptor. 
    • Fasten the AC adaptor cord to 
    prevent it from being 
    disconnected. 
    3Tuck the telephone line cord 
    inside the wall mounting 
    adaptor, then push the adaptor 
    in the direction of the arrows 
    (1 and 2) while pressing the 
    tabs.
    • The word “UP WALL” should face 
    upward.
    4Connect the telephone line 
    cord. Mount the unit, then slide 
    it down.
    • Raise the antenna.
    5To charge the handset battery:
    Place the handset on the base unit.
    • The unit beeps once and the 
    CHARGE indicator lights.
    2
    11
    To Power Outlet Hook
    2
    1
    PQQX13982YA.book  Page 42  Friday, January 23, 2004  10:02 AM 
    						
    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)43
    Optional Headset
    Connecting an optional headset to the handset allows hands-free phone 
    conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
    KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
    accessories telephone number on page 2.
    Connecting an optional headset
    Open the headset jack cover, and insert the headset plug into the headset jack as 
    shown below. 
    • Headset sold separately. Model shown here is KX-TCA88.
    To switch to the speakerphone while using the headset:
    Press [s]. To return to the headset, press [C]. 
    Headset Jack
    PQQX13982YA.book  Page 43  Friday, January 23, 2004  10:02 AM 
    						
    							44
    Direct Commands
    After pressing [MENU], you can also program menu items directly by pressing ([0] 
    to [9], and [#]) instead of using the soft keys.
    Menu item Command Selection items Page
    Ringer volume[1] [1]  [0] : Off 
    [1] : Low
    [2] : Medium
    [3] : Highp. 15
    Ringer tone [1] [2] [1]–[3] : Tone pattern 1– 3 
    [4]–[7] : Melody pattern 1– 4p. 16
    V.M. access[3]p. 36
    Voice enhancer[5] [1] : On  [0] : Off p. 20
    Activate Caller IQ *1 [7] [1]—
    View information *3[7] [2] *4Go to Step 4 on page 53. —
    Get new information *2[7] [3] *4Go to Step 4 on page 52. —
    Turn Caller IQ off *2[7] [4] *4p. 50
    Turn Caller IQ on *2[7] [5] *4p. 50
    LCD contrast [0] [1]  [1]–[6] : Level 1– 6 p. 17
    Key tone[0] [2] [1] : On  [0] : Off p. 40
    Auto talk[0] [3] [1] : On  [0] : Off p. 14
    Caller ID number auto 
    edit[0] [4] [1] : On  [0] : Off p. 26
    Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 13
    Set flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms
    [3] : 400 ms[4] : 300 ms
    [5] : 250 ms[6] : 110 ms
    [7] : 100 ms[8] : 90 msp. 39
    Set line mode[0] [5] [3] [1] : A  [2] : B p. 14
    Store VM access#[0] [7] [1]Go to Step 5 on page 34. —
    VM tone detect[0] [7] [2] [1] : On  [0] : Off p. 35
    PQQX13982YA.book  Page 44  Friday, January 23, 2004  10:02 AM 
    						
    							For assistance, please call: 1-800-211-PANA(7262)45
    Direct Commands
    Useful Information
    During programming:
    When “Save” is displayed, press the right soft key to save the new settings.
    To exit programming, press [OFF].
    • If you press the direct command incorrectly, press [OFF], then re-enter 
    programming mode by pressing [MENU].
    • For function details, see the corresponding pages.
    *
    1Can be used to activate Caller IQ. See the leaflet included with this unit for more 
    information.
    *
    2For openLCR subscribers only.
    *3For openLCR subscribers only. If information is not downloaded to your unit, “Get 
    new Info.?” will be displayed. To download information, see page 52.
    *
    4After pressing [7], make sure “View Info.?” is displayed, then press the next 
    command.
    If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing [7].
    Change language[0] [8] [1] : English  [2] : Spanish p. 13
    Message alert[0] [#][1] : On  [0] : Off p. 17
    Menu item Command Selection items Page
    PQQX13982YA.book  Page 45  Friday, January 23, 2004  10:02 AM 
    						
    							46
    If the Following Appear on Your Display...
    The following will be displayed when the unit needs your attention.
    Display message Cause & Remedy
    Recharge battery• The battery needs to be charged. Recharge the 
    battery (p. 9).
    Charge for 6h• The battery has been discharged. The handset will 
    not work. Fully charge the battery (p. 9).
    No link to base.
    Move closer to 
    base, try again.• The handset has lost communication with the base 
    unit. Walk closer to the base unit and try again or 
    re-register the handset (p. 40).
    • Confirm the base unit’s AC adaptor is plugged in.
    • Raise the base unit antenna.
    Please lift up
    and try again.• A handset button was pressed while the handset 
    was on the base unit. Lift the handset and press the 
    button again.
    Error!!• When you tried to re-register the handset, the 
    handset and base unit could not link for some 
    reason, such as interference from electrical 
    appliances. Move the handset and base unit away 
    from any electrical appliances and try again.
    Phone book full• When you tried to store an item in the phone book, 
    the phone book memory was full. Press [OFF] to exit 
    the programming mode. To erase other items from 
    the phone book, see page 33.
    System is busy.
    Please try again 
    later.• The handset has lost communication with the base 
    unit. Walk closer to the base unit and try again.
    Line in use• A parallel connected telephone is in use.
    Store VM access#• You have not stored the voice mail access number. 
    Store the number (p. 34).
    PQQX13982YA.book  Page 46  Friday, January 23, 2004  10:02 AM 
    						
    							Useful Information
    For assistance, please call: 1-800-211-PANA(7262)47
    Troubleshooting
    If the handset display shows error messages, see “If the Following Appear on 
    Your Display...” (p. 46) for the Cause & Remedy.
    Problem Cause & Remedy
    “No link to base. Move 
    closer to base, try 
    again.” is displayed and an 
    alarm tone sounds.• You are too far from the base unit. Walk 
    closer to the base unit.
    • Confirm the base unit’s AC adaptor is 
    plugged in.
    • Raise the base unit antenna.
    • If the above remedies do not solve the 
    problem, the handset may have lost 
    communication with the base unit. Register 
    the handset again (p. 40).
    The handset and/or base unit 
    does not work.• Check the settings (p. 8 – 10).
    • Check whether the dialing mode setting is 
    correct (p. 13).
    • Fully charge the battery (p. 9).
    • Clean the charge contacts and charge again 
    (p. 10).
    • Check battery installation (p. 9).
    • Unplug the base unit’s AC adaptor to reset it. 
    Plug in, and try again.
    • Re-install the battery (p. 9) and fully charge it.
    Static, sound cuts in/out, 
    fades. Interference from other 
    electrical units.• Move the handset and base unit away from 
    other electrical appliances (p. 3).
    • Walk closer to the base unit.
    • Raise the base unit antenna.
    The handset does not ring. • The ringer volume is turned off. Set to high, 
    medium, or low (p. 15).
    The handset display is blank. • If the handset display is blank, fully charge 
    the battery (p. 9).
    You cannot program any 
    function items.• Programming is not possible while the 
    handset and/or base unit is being used.
    • Do not pause for over 60 seconds while 
    programming.
    • Walk closer to the base unit.
    While programming or 
    searching, the handset starts 
    to ring and the program/
    search stops.• A call is coming in. To answer the call, press 
    [C] or [s]. Start again from the beginning 
    after hanging up.
    PQQX13982YA.book  Page 47  Friday, January 23, 2004  10:02 AM 
    						
    							Troubleshooting
    48
    You cannot redial. • If the last number dialed was more than 
    48 digits long, the number will not be redialed 
    correctly.
    You cannot make long 
    distance calls.• Please make sure you have long distance 
    service.
    • Check if Caller IQ is on. Turn Caller IQ off 
    (p. 50).
    The handset does not display 
    the caller’s name and/or 
    phone number.• You need to subscribe to Caller ID.
    • Other telephone equipment may be 
    interfering with your phone. Disconnect it and 
    try again.
    • Other electrical appliances connected to the 
    same outlet may be interfering with Caller ID.
    • Telephone line noise may be affecting Caller 
    ID.
    • The caller requested not to send his/her 
    Caller ID information (p. 22).
    • If a (separate) Caller ID box is connected 
    between the base unit and the telephone wall 
    jack, disconnect the Caller ID box or plug the 
    unit directly into the wall jack.
    The handset cannot 
    automatically edit the Caller 
    List/incoming phone numbers.• The Caller ID number auto edit feature is 
    turned off. Turn it on (p. 26) and try again.
    • You need to press [C] or [s] after editing 
    the number.
    The handset display exits the 
    Caller List or phone book.• Do not pause for over 60 seconds while 
    searching.
    “Recharge battery” is 
    displayed, “7” flashes, or 
    the handset beeps 
    intermittently.• Fully charge the battery (p. 9).
    “Charge for 6h” and “8” 
    are displayed and the handset 
    does not work.• The battery has been discharged. Fully 
    charge the battery (p. 9).
    • Check battery installation (p. 9).
    You charged the battery fully, 
    but “Recharge battery” is 
    still displayed and/or “7” 
    continues to flash, or “Charge 
    for 6h” and “8” are 
    displayed.• Clean the charge contacts and charge again 
    (p. 10).
    • The battery may need to be replaced. If you 
    install a new battery, fully charge it (p. 9).
    Problem Cause & Remedy
    PQQX13982YA.book  Page 48  Friday, January 23, 2004  10:02 AM 
    						
    							For assistance, please call: 1-800-211-PANA(7262)49
    Troubleshooting
    Useful Information
    openLCR Service for Caller IQ
    The CHARGE indicator does 
    not go out after the battery has 
    been charged.• This is normal.
    The Ringer/Message Alert 
    indicator flashes slowly when 
    the handset is not ringing and 
    in use.• The Message Alert is turned on and new 
    messages in your voice mailbox have been 
    recorded. Turn the Message Alert off (p. 17) 
    or listen to the new messages (p. 36).
    You cannot have a 
    conversation using the 
    headset.• Make sure the optional headset is connected 
    properly (p. 43).
    • If “SP-phone” is displayed on the handset, 
    press [C] to switch to the headset.
    If you cannot solve your 
    problem• Visit our website: 
    http://www.panasonic.com/support
    • Contact us via the web at: 
    http://www.panasonic.com/contactinfo
    • Call our customer call center at: 
    1-800-211-PANA(7262)
    Problem Cause & Remedy
    When you try to download the 
    data from openLCR, the voice 
    prompt is not announced from 
    the handset while “Listen & 
    follow phone guidance.” 
    is being displayed.• Check the settings (p. 8 – 10).
    • Dialing to openLCR may have been 
    disconnected. Try again (p. 52).
    • If you cannot solve a problem, consult 
    openLCR (see below).
    For more information about 
    Caller IQ• Call openLCR’s customer service department 
    at 1-866-openLCR(1-866-673-6527).
    • openLCR’s web site: www.openLCR.com
    Problem Cause & Remedy
    PQQX13982YA.book  Page 49  Friday, January 23, 2004  10:02 AM 
    						
    							50
    openLCR Service for Caller IQ
    This unit is compatible with services provided by openLCR.
    Important:
    • If you have any questions regarding the openLCR service, call openLCR’s 
    customer service department at 1-866-openLCR(1-866-673-6527).
    • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
    MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
    WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
    OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
    OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY 
    WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO 
    ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF 
    THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY 
    OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
    Turning Caller IQ on or off 
    After the first download to your phone, Caller IQ features are automatically turned 
    on. If you wish, you can turn off Caller IQ.  
    • When Caller IQ is on, “
    [CIQ]” is displayed while talking.
    To turn Caller IQ off (when it is already on) 
    To turn Caller IQ on 
    (after it was turned off)  1
    Press [MENU].
    2Scroll to “Caller IQ” by pressing [d] or [B], 
    then press Select.
    3Scroll to “Turn CIQ off?” by pressing [d] or 
    [
    B], then press Yes.
    •“Caller IQ off” is displayed.
    4Press [OFF].
    1Follow steps 1 to 2 of “To turn Caller IQ off” 
    above.
    2Press Yes at “Turn CIQ on?”.
    •“Caller IQ on” is displayed.
    3Press [OFF].
    Handset
    Caller IQ
    Back  SelectKdBL
    Turn CIQ off?
    Back      Yes
    KdBL
    Turn CIQ on?
    Back       Yes
    KL
    PQQX13982YA.book  Page 50  Friday, January 23, 2004  10:02 AM 
    						
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