Panasonic Kx Tg2247 Operating Instructions Manual
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71 Useful Information For assistance, please call: 1-800-211-PANA(7262) 4 Connect the telephone line cord. Mount the unit, then slide down. •Raise the antenna. •Fasten the telephone line cord to prevent it from being disconnected. 5 To charge the handset battery: Fix the charge contacts (#) and insert the hook to the handset hole ($). •The IN USE/CHARGE/HOLD indicator lights. 2 1 Hook Hole Hooks OR
72 H You can hang the handset on your belt or pocket using the belt clip. To attach the belt clip To remove the belt clip Headset JackThe illustration headset is a KX-TCA88. Connecting an optional headset to the handset Open the headset jack cover, and connect an optional headset to the headset jack as shown below. Belt Clip Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA88 or KX-TCA90 headset. To order, call the accessories telephone number on page 2. Optional Headset To switch to the speakerphone while using the headset: Press . To return to the headset, press .
73 Useful Information For assistance, please call: 1-800-211-PANA(7262) Battery Replacement A nickel cadmium battery that is recyclable powers the product you have purchased. At the end of its useful life, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream. Please call 1-800-8-BATTERY for information on how to recycle this battery. If “Recharge” is displayed and/or “” flashes after being fully charged, replace the battery with a new Panasonic P-P511 (PQPP511SVC) battery. To order, call the accessories telephone number on page 2. 1 Press the notch on the handset cover firmly and slide it as indicated by the arrow. 2 Remove the old battery. Insert the new battery into the handset as shown (#), matching the correct polarity. Press the battery down until it places into the compartment ($). 3 Close the cover. Make sure you charge the new battery for about 15 hours in order to display the battery strength prompt correctly (p. 14). 2 1
74 Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack T-Adaptor (KX-J66)Telephone Line Cord
75 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem “No link to base Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. The handset display is blank. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/ search. You cannot make a call with the handset. Remedy •You are too far from the base unit. Move closer and try again. •Place the handset on the base unit and try again. •Plug in the AC adaptor. •Raise the base unit antenna. •Locate the handset and the base unit away from other electrical appliances (p. 3). •Move closer to the base unit. •Raise the base unit antenna. •Press Üto select a clearer channel in the talk, speakerphone, intercom or remote operation mode. •The ringer volume is set to OFF. Set to HIGH or LOW (p. 20). •Charge the battery fully (p. 14). •You cannot store an item in the directory while the unit is in the talk, speaker or intercom mode or while the answering system is in use. •Do not pause for over 60 seconds while storing. •To answer the call, press or . Start again from the beginning after hanging up. •You cannot make a call when the unit is in the remote operation mode. Exit the mode by pressing (OFF)(p. 68). Cordless Telephone Troubleshooting
76 Troubleshooting Problem The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List. When a second call is received during a conversation, the unit does not display the new caller’s name and/or phone number. You cannot page the handset. You cannot redial by pressing (REDIAL/PAUSE). You pressed (CALLER!IQ)in the talk or speakerphone mode. Remedy •You need to subscribe to a Caller ID service. •Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •Do not pause for over 60 seconds while searching. •The line mode selection is incorrect. See page 17. •The caller requested not to send his/her information. See page 35. •The handset is too far from the base unit. •The handset is engaged in an outside call, viewing the Caller List/directory list or listening to messages. Wait until the IN USE/CHARGE/HOLD indicator light goes out. •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 31). If another number has been dialed first, it will operate as a pause button (p. 54). •To return to a normal phone conversation, press (HOLD/INTERCOM/CLEAR).
77 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem The answering system is on, but incoming messages are not recorded. You cannot listen to the recorded messages. “” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot operate the answering system with the base unit. You cannot operate the answering system from a touch tone phone. FULL Remedy •The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 28). •Memory is full. Erase some, or all, of the messages (p. 60). •Make sure that the unit is not being used. •Memory is full. Erase some, or all, of the messages (p. 60). •The handset user is operating the answering system, or is engaged in an outside call. Wait until the IN USE/ CHARGE/HOLD indicator light goes out. •Make sure you enter the correct remote code. •The answering system may not respond if the tones are too short to activate the unit. Press each button firmly. •The answering system is off. Turn it on (p. 67). Answering System Problem You cannot have a conversation using the headset. Remedy •Make sure that an optional headset is connected properly (p. 72). •may have been pressed. If “SP-phone” is displayed on the handset, press to continue the conversation with the headset.
78General Problem The unit does not work. You cannot program items, such as the dialing mode. Remedy •Check the settings (p. 13–17). •Charge the battery fully (p. 14). •Clean the charge contacts and charge again (p. 15). •Install the battery properly (p. 14). •Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again. •Re-install the battery and place the handset on the base unit (p. 73). Try again. •Programming is not possible while the unit is in the talk or speakerphone mode, when viewing the Caller List/directory list, or while the answering system is in use. •Do not pause for over 60 seconds while programming. •Move closer to the base unit. • Ö, Ñ, Üor ámay have been pressed when you picked up the handset. Press (OFF)and try again. Troubleshooting Problem You cannot operate the answering system with the handset. While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback. Remedy •Someone is operating the answering system. •You are too far from the base unit. Move closer to the base unit. •The unit is recording a message. To answer the call, press or . •To answer the call, press or . Start again from the beginning after hanging up. •To answer the call, press or . To resume playback, press (MESSAGE!PLAYBACK/SLOW!TALK) after hanging up.
79 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem Previously programmed information is erased. “Recharge” is displayed, “” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge” is still displayed and/or “” continues to flash. The IN USE/CHARGE/ HOLD indicator light does not go out after the battery has been charged. If you cannot solve your problem After Caller IQ is turned to off, the unit is unable to turn it back on and LCD shows “Listen & follow phone guidance.” without any voice prompt announced from the handset. For more information about Caller IQ Remedy •If a power failure occurs, programmed information may be erased. Reprogram if necessary. •Charge the battery fully (p. 14). •Clean the charge contacts and charge again (p. 15). •Install a new battery (p. 73). •This is normal. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: [email protected] for customers in the USA or Puerto Rico ONLY •Place the handset on the base unit, lift the handset and try again. •Check the settings (p. 81–83). •If you cannot solve a problem, consult openLCR (see below). •Call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). •openLCR’s web site: www.openLCR.com
80 openLCR Service for Caller IQ Feature The Caller IQ feature is compatible with service provided by openLCR. Important: •If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). •NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR). NEITHER KME NOR MECA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.