Panasonic Kx Tg2214 Operating Instructions Manual

							 
Troubleshooting 
Useful Information
 
41 
For assistance, please call: 1-800-211-PANA(7262) 
Previously programmed 
information is erased.• If a power failure occurs, programmed 
information may be erased. Reprogram if 
necessary.
The unit does not display 
the caller’s name and/or 
phone number.• You need to subscribe to a Caller ID service.
• Other telephone equipment may be interfering 
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her Caller 
ID information (p. 20).
• If a Caller ID box is connected between the unit 
and the telephone wall jack, disconnect the Caller 
ID box or plug the unit directly into the wall jack.
The handset display exits 
the Caller List or phone 
book.• Do not pause for over 60 seconds while 
searching.
You cannot page the 
handset.• The handset is too far from the base unit.
• The handset user is making an outside call or 
viewing the Caller List/phone book. Wait until the 
IN USE/CHARGE indicator light goes out.
• The handset is in use. Try again later.
You cannot redial. • If the last number dialed was more than 32 digits 
long, the number will not be redialed correctly.
“ 
Recharge battery 
” is 
displayed, “ ” flashes 
or the unit beeps 
intermittently.• Charge the battery fully (p. 8).
You charged the battery 
fully, but “ 
Recharge 
battery 
” is still displayed 
and/or “ ” continues to 
flash.• Clean the charge contacts and charge again 
(p. 9).
• Install a new battery (p. 8).
 
Problem Cause & Remedy 
						

							 
Troubleshooting 
42 
The IN USE/CHARGE 
indicator light does not go 
out after the battery has 
been charged.• This is normal.
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 38).
• If “ 
SP-phone 
” is displayed on the handset, 
press  
[] 
 to switch to the headset.
If you cannot solve your 
problem• Call our customer call center at 
1-800-211-PANA(7262).
• Panasonic’s e-mail address for customer 
inquiries:
[email protected] 
for customers in the USA or Puerto Rico ONLY
 
Problem Cause & Remedy 
						

							 
Useful Information
 
43 
For assistance, please call: 1-800-211-PANA(7262) 
Important Safety Instructions 
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak. 
SAVE THESE INSTRUCTIONS 
						

							 
Important Safety Instructions 
44 
CAUTION: 
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to 
conductive materials such as rings, bracelets, and keys. The battery and/or 
conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only 
in accordance with the instructions and limitations specified in this manual. 
WARNING: 
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO 
RAIN OR ANY TYPE OF MOISTURE.
• The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible. 
						

							 
Useful Information
 
45 
For assistance, please call: 1-800-211-PANA(7262) 
FCC and Other Information 
This equipment complies with Part 68 of the FCC rules and the requirements 
adopted by the ACTA. On the bottom of this equipment is a label that contains, 
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ..................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ........................................................................... 0.1B
A plug and jack used to connect this equipment to the premises wiring and 
telephone network must comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant telephone cord and modular plug 
is provided with this product. It is designed to be connected to a compatible 
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company 
will notify you in advance that temporary discontinuance of service may be 
required. But if advance notice isn’t practical, the telephone company will notify the 
customer as soon as possible. Also, you will be advised of your right to file a 
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public 
utility commission, public service commission or corporation commission for 
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late 
evenings. 
						

							 
FCC and Other Information 
46 
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured when using this phone. 
CAUTION: 
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device. 
Note: 
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away 
from the electrical appliances and/or press the TALK or SP-PHONE button, or CH 
(Channel) key. 
CAUTION: 
To comply with FCC RF exposure requirements, the base unit should be installed 
with its antenna located at 20 cm or more from persons and handset should be 
carried with the specific belt-clip provided for the handset to ensure compliance. 
Other non-tested belt-clips or similar body-worn accessories may not comply, 
therefore, should be avoided.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316.   
						

							 
FCC and Other Information 
Useful Information
 
47 
For assistance, please call: 1-800-211-PANA(7262) 
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this 
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 
compliant.
• 
Environment 
 — do not place the unit in a room where the temperature is less 
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around 
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
• 
Medical 
 — consult the manufacturer of any personal medical devices, such as 
pacemakers, to determine if they are adequately shielded from external RF (radio 
frequency) energy. (The unit operates in the frequency range of 2402MHz to 
2480MHz, and the power output level can range 0.01 watts.) Do not use the unit in 
health care facilities if any regulations posted in the area instruct you not to do so. 
Hospitals or health care facilities may be using equipment that could be sensitive 
to external RF (radio frequency) energy.
• 
Routine care 
 — wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder. When you leave the unit unused for a long period of time, unplug 
the AC adaptor from the outlet.
• 
If there is any trouble  
— disconnect the unit from the telephone line and connect 
a known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone 
company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, use an optional headset accessory or the 
speakerphone option (if applicable) when using this phone. Consult your 
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy commonly emitted by digital 
devices. 
						

							 
48 
Specifications 
 
Base unit
Power Supply: 
AC Adaptor (120 V AC, 60 Hz) 
Power Consumption: 
Standby: Approx. 2.6 W
Maximum: Approx. 3.9 W 
Frequency: 
2.402 GHz – 2.480 GHz 
Dimensions (H x W x D): 
Approx. 104 mm x 148 mm x 173 mm
(4  
3 
⁄ 
32 
 x 5  
27 
⁄ 
32 
 x 6  
13 
⁄ 
16 
) 
Mass (Weight): 
Approx. 310  
g 
 (0.68 lb.) 
 
Handset
Power Supply: 
Ni-MH battery (2.4 V, 1,500 mAh) 
Frequency: 
2.402 GHz – 2.480 GHz 
Dimensions (H x W x D): 
Approx. 246 mm x 52 mm x 41 mm
(9  
11 
⁄ 
16 
 x 2  
1 
⁄ 
16 
 x 1  
5 
⁄ 
8 
) 
Mass (Weight): 
Approx. 210  
g 
 (0.46 lb.) 
Security Codes: 
1,000,000 
 
Dialing Mode: 
Tone (DTMF)/Pulse 
 
Operating Environment: 
5 °C – 40 °C (41 °F – 104 °F) 
Specifications are subject to change without notice. 
For your future reference 
Serial No. Date of purchase
(found on the bottom of the unit) 
Name and address of dealer 
						

							 
✄
 
49 
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF MATSUSHITA ELECTRIC 
CORPORATION OF AMERICA 
One Panasonic Way 
Secaucus, New Jersey 07094PANASONIC SALES COMPANY, 
DIVISION OF MATSUSHITA 
ELECTRIC OF PUERTO RICO, INC, 
Ave. 65 de Infanteria, Km. 9.5 
San Gabriel Industrial Park 
Carolina, Puerto Rico 00985  
Panasonic Telephone  Limited Warranty 
Limited Warranty  Coverage 
If your telephone (identified in your Operating Instructions) does not work properly because of 
a defect in materials or workmanship, Panasonic Consumer Electronics Company or 
Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the 
period indicated on the chart below, which starts with the date of original purchase (“warranty 
period”), at its option either (a) repair your product with new or refurbished parts, or 
(b) replace it with a new or a refurbished product. The decision to repair or replace will be 
made by the warrantor.  
Parts Labor  
One (1) Year One (1) Year
During the “Labor” warranty period there will be no charge for labor. During the “Parts” 
warranty period, there will be no charge for parts. You must mail-in your product during the 
warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, 
and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced 
in the United States or Puerto Rico. This warranty is extended only to the original purchaser of 
a new product which was not sold “as is”. A purchase receipt or other proof of the original 
purchase date is required for warranty service. 
To obtain service in the USA please contact: 
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626     Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-
768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably 
in the original carton. Include a letter detailing the complaint and provide a day time phone 
number where you can be reached. 
Limited Warranty Limits And Exclusions 
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES 
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT 
COVER damages which occurred in shipment, or failures which are caused by products not 
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment 
of consumer controls, improper maintenance, power line surge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, 
restaurant, or other business or rental use of the product, or service by anyone other than a 
Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of 
God. 
Warranty 
						

							 
50 
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED 
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS WARRANTY. 
 (As examples, this excludes 
damages for lost time, lost calls or messages, cost of having someone remove or re-install an 
installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, 
but are for illustration only.)  
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED 
WARRANTY. 
Some states do not allow the exclusion or limitation of incidental or consequential damages, 
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary 
from state to state. If a problem with this product develops during or after the warranty period, 
you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, 
then write to the warrantor’s Consumer Affairs Department at the addresses listed for the 
warrantor. 
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE 
YOUR RESPONSIBILITY. 
Customer Services Directory 
For Product Information, Operating Assistance, Literature Request, 
Dealer Locations, and all Customer Service inquiries please contact: 
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 
9 am-7 pm, EST. 
or send e-mail : 
[email protected]
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your 
nearest servicenter by visiting our Web Site.
Accessory Purchases: 
1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 
98032
(6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
 
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ 
Factory Servicenter: 
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, 
Carolina, Puerto Rico 00985 
Phone (787)750-4300  Fax (787)768-2910