Panasonic Kx Tg2214 Operating Instructions Manual
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Voice Mail Service Advanced Operation 31 For assistance, please call: 1-800-211-PANA(7262) Setting Voice Mail (VM) Tone Detection Your telephone company sends special signals (Voice mail tones) to activate the VM indicator. Press [] or [] to listen to the dial tone. If you hear a pulsating tone followed by a continuous dial tone, this is an indication that a new message was recorded. Your phone comes set to detect these tones (set to ON). After you hang up or the phone stops ringing, your unit will seize the phone line and check if a message has been recorded. If a new message was recorded at your telephone company, “ Voice Mail ” will be displayed on the handset and the VM indicator on the base unit will flash. Set this programming to OFF when: — you do not subscribe to a voice mail service, — your telephone company does not send a pulsating tone, followed by a continuous dial tone, or — your unit is connected to a business or office telephone system (PBX). If you are not sure which setting is required, consult your local telephone company or contact the Panasonic Customer Call Center. 1 Press [MENU] . 2 Scroll to “ Initial setting ” by pressing [] or [] , then press Select . 3 Scroll to “ Voice Mail ” by pressing [] or [] , then press Select . 4 Scroll to “ VM tone detect ” by pressing [] or [] , then press Select . 5 Select “ Off ” or “ On ” by pressing [] or [] . 6 Press Save , then press [OFF] . > >Initial settingExit Select>> > >Voice MailBack Select>> > >VM tone detectBack Select>> >>VM tone detect :On Back Save >>
Voice Mail Service 32 Listening to Voice Mail Messages After the voice mail box has received messages, the unit will indicate it in two ways: (a) “ Voice Mail ” will be displayed on the handset, and (b) the VM indicator on the base unit will flash. To listen to your voice mail message(s) • You can also listen to your voice mail message(s) by using [] or [] . 1. Press [] or [] . 2. Press VM within 15 seconds. • After 15 seconds, “ VM ” will disappear and “ (VE) ” will be displayed. • If a voice mail access number is not stored, “ VM ” will not be displayed. To store the number, see page 30. 3. Follow steps 3 and 4 of “To listen to your voice mail message(s)” above. • If “ Voice Mail ” still remains on the display and the VM indicator still flashes even if you have listened to your voice mail message(s), press and hold [OFF] until the unit beeps. “ Voice Mail ” will disappear and the VM indicator will go out. • If your voice mail service uses a voice mail tone and the recorded message is over 3 minutes long, “ Voice Mail ” may not be displayed and the VM indicator may not flash. • If your voice mail service uses a voice mail tone, the tone will be heard from any parallel connected phone. If you use another phone to retrieve messages, you have to dial your access number manually. 1 Press [MENU] . 2 Scroll to “ V.M. access ” by pressing [] or [] , then press Select . • The unit is connected to the telephone line and dials the access number (p. 30) in speakerphone mode. • If 3 beeps sound and “ Store VM access# ” is displayed, a voice mail access number is not stored. To store the number, see page 30. 3 Follow the pre-recorded instructions. 4 When finished, press [OFF] . Voice Mail Ex. Handset on the base unit > >V.M. accessExit Select>> 1234567PPP890(VE) Hold Example Talk 00-00-08 VM Hold
Advanced Operation 33 For assistance, please call: 1-800-211-PANA(7262) Special Features Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user. Handset Locator You can locate the handset or page the handset user with beep tones from the base unit. Temporary Tone Dialing (For Rotary or Pulse Service Users) Press [] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press [MUTE] . •“ ” will flash. • To release the mute, press [MUTE] , [] or [] . 1 Press [HANDSET LOCATOR] . • The IN USE/CHARGE indicator flashes. The handset beeps for 1 minute and displays “ Paging ”. 2 To stop paging, press [HANDSET LOCATOR] again or press [OFF] on the handset. Talk 00-00-30 (VE) Hold
Special Features 34 For Call Waiting Service Users Press [FLASH/CALL WAIT] if you hear a call-waiting tone while talking. • The first call is put on hold and you can answer the second call. • To return to the first caller, press [FLASH/CALL WAIT] again. • Call waiting service cannot be used when: — the first call is placed on hold, or — a parallel connected telephone is in use. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID If you subscribe to both Caller ID and Call Waiting, when talking on the phone as another call comes in, the second caller’s name and phone number will be displayed. After you hear a call-waiting tone while talking, the display shows the caller’s name with the phone number and “ ----Waiting----- ”. • Contact your telephone company for details and availability in your area. Using the PAUSE Key (For PBX Line/Long Distance Calls) We recommend you press Pause or P if a pause is required to dial with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9] Pause or P • Pressing Pause or P once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 18) or dial a stored number (p. 28). • Pressing Pause or P more than once increases the length of the pause between numbers. BROWN,NANCY 1-555-666-7777 ----Waiting----- 9P15556667777Clear Pause 9P1234567890 =Next P > OR Example Phone number
Special Features Advanced Operation 35 For assistance, please call: 1-800-211-PANA(7262) FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or access optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels following operations: — temporary tone dialing, or — muting your conversation. Selecting the flash time The flash time required depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. The factory preset is “700 ms”. • If PBX functions do not work correctly, consult your PBX supplier for the correct settings. 1 Press [MENU] . 2 Scroll to “ Initial setting ” by pressing [] or [] , then press Select . 3 Scroll to “ Set tel line ” by pressing [] or [] , then press Select . 4 Scroll to “ Set flash time ” by pressing [] or [] , then press Select . 5 Select the desired time by pressing [] or [] . 6 Press Save , then press [OFF] . > >Initial settingExit Select>> > >Set tel lineBack Select>> > >Set flash timeBack Select>> >>Set flash time :700ms Back Save>>
36 Wall Mounting This unit can be mounted on a wall phone plate. 1 Press the tabs in the direction of the arrows ( ), then remove the wall mounting adaptor ( ). 2 Connect the AC adaptor. • Fasten the AC adaptor cord to prevent it from being disconnected. 3 Tuck the telephone line cord inside the wall mounting adaptor, then push the adaptor in the direction of the arrows ( and ). • The word “UP WALL” should face upward. 4 Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. 5 To charge the handset battery: Place the handset on the base unit. • The IN USE/CHARGE indicator lights and the unit beeps once. 1 2 2 11 To Power Outlet Hook 12 2 1
Useful Information 37 For assistance, please call: 1-800-211-PANA(7262) Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Shoulder Rest Attachment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. To attach the shoulder rest attachment Attach the included belt clip to the handset (see above), then attach the shoulder rest attachment to the belt clip as shown below. You will hear a click when the shoulder rest attachment is in place. To remove the shoulder rest attachment Slide the base of the attachment in the direction of the arrow as shown below.
38 Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset to the handset Open the headset jack cover, and insert the headset plug into the headset jack as shown below. To switch to the speakerphone while using the headset: Press [] . To return to the headset, press [] . Headset Jack •Headset sold separately. Model shown here is KX-TCA88.
Useful Information 39 For assistance, please call: 1-800-211-PANA(7262) Direct Commands After pressing [MENU] , you can also program menu items by direct commands ( [0] to [9] ) instead of using the soft keys. LCD contrast[1] Auto talk[3] Caller ID edit[4] Set tel line[5] Voice Mail[6] Ringer setting[1] Ringer volume[1] Ringer tone[2] V.M. access[2] Voice enhancer[5] Initial setting[0] Change language[8] [1] : English [2] : Spanish [1] : On [0] : Off [1] : On [0] : Off [1] : On [0] : Off Set dial mode[1] Set flash time[2] Set line mode[3][1] : Pulse [2] : Tone [1] : 700ms [2] : 600ms [3] : 400ms [4] : 300ms [5] : 250ms [6] : 110ms [7] : 100ms [8] : 90ms [1] : A [2] : B Store VM access#[1] VM tone detect[2] [1] [1] : On [0] : Off [0] : Off [1] : Low [2] : Medium [3] : High [0] [1] [2] [3] [2] [1]– [6 : tone pattern 1–6[1][6] [3] [5] [1] [0] [0] [1] [1] – [5 : level 1–5[1][5] [3] [1] [0] [4] [1] [0] [5] [1] [1] [2] [2] [1] [3] [5] [7] [3] [1] [2] [7] [1] [2] [1] [0] [8] [1] [2][2] [4] [6] [8] p. 15 p. 16 p. 32 p. 13p. 14 p. 14 p. 23 p. 12 p. 35 p. 16 p. 30 p. 31 p. 12 During programming: To save the setting, press the right soft key (Save). To exit the programming, press [OFF]. • If you press the direct command incorrectly, exit the programming. Then re-enter the programming by pressing [MENU]. • For function details, see the corresponding pages.
40 Troubleshooting Problem Cause & Remedy The unit does not work. • Check the settings (p. 8–9). • Check whether the dialing mode setting is correct (p. 12). • Charge the battery fully (p. 8). • Clean the charge contacts and charge again (p. 9). • Install the battery properly (p. 8). • Place the handset on the base unit and unplug the AC adaptor to reset it. Plug in, and try again. • Re-install the battery (p. 8) and charge it fully. “ No link to base. Place on cradle and try again. ” is displayed and an alarm tone sounds.• You are too far from the base unit. Walk closer and try again. • Place the handset on the base unit and try again. • Plug in the AC adaptor. • Raise the base unit antenna. Static, sound cuts in/out, fades. Interference from other electrical units.• Move the handset and the base unit away from other electrical appliances (p. 3). • Walk closer to the base unit. • Raise the base unit antenna. • Select a clearer channel (p. 18). The handset does not ring. • The ringer volume is set to OFF. Set to HIGH, MEDIUM or LOW (p. 15). The handset display is blank.• Charge the battery fully (p. 8). You cannot program function items.• Programming is not possible while the unit is being used. • Do not pause for over 60 seconds while programming. • Walk closer to the base unit. While programming or searching, the unit starts to ring and stops the program/search.• A call is coming in. To answer the call, press [] or [] . Start again from the beginning after hanging up.