Panasonic Kx-Tda100, Kx-tda200 Hybrid Ip-pbx User Manual

User Manual 11
Table of Contents
1 Operation ....................................................................................... 13
1.1 Before Operating the Telephones.........................................................................14
1.1.1 Before Operating the Telephones ............................................................................14
1.2 Making Calls ...........................................................................................................23
1.2.1 Basic...

12 User Manual
1.8 Call Center.............................................................................................................. 83
1.8.1 Log-in/Log-out, Wrap-up.......................................................................................... 83
1.8.2 Incoming Call Distribution Group Monitor ................................................................ 85
1.8.3 Manual Queue Redirection ...................................................................................... 87
1.9...

User Manual 13
Section 1
Operation
This chapter shows you step by step how to use each 
feature. Read this chapter to become familiar with the 
many useful features of this PBX. 

1.1 Before Operating the Telephones
14 User Manual
1.1 Before Operating the Telephones
1.1.1 Before Operating the Telephones
 What Kind of Telephone Can Be Used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic 
proprietary telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station 
(PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using 
a Panasonic proprietary telephone with a special feature...

1.1 Before Operating the Telephones
User Manual 15
 To n e
You will hear various tones, during or after an operation, for confirmation. Refer to 4.3.1 Tone 
(Appendix).
 Display
In this manual, you will see the display .... This refers to the display of a Panasonic proprietary 
telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not 
be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. 
Some proprietary...

1.1 Before Operating the Telephones
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 Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a 
single line telephone.Seize a CO line (One of the 
following).
Press the CO button.
Dial automatic line access 
number 9.
Dial CO line group access 
number and CO line group 
number. See Programming for Related 
Programming if necessary.
Off-hook (One of the following).
Lift the handset.
Press the...

1.1 Before Operating the Telephones
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 When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful 
feature buttons described below. For a PS user, refer to Operating Instructions for PS. These 
buttons make operations simple. The illustrations may differ from the buttons on your telephone.
Fixed Buttons
CO: 
Used to make or receive an outside 
call. (Button assignment is required.)
Also used as feature...

1.1 Before Operating the Telephones
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TRANSFER: 
Used to transfer a call to another par ty.HOLD: 
Used to place a call on hold.
FLASH/RECALL: 
Used to disconnect the current call and 
make another call without hanging up.CONF (Conference): 
Used to establish a multiple party 
conversation.
VOICE CALL/MUTE: 
Used to monitor an intercom call 
automatically, but it cannot be used for 
hands-free conversations. It also 
mutes the handset microphone during 
a conversation.Call Forwarding (FWD)/Do...

1.1 Before Operating the Telephones
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Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made 
into an Account button. To customize, refer to 3.1.3 Customizing the Buttons.
Programmable Feature (PF): 
Located on the upper part of the CO 
button array or on the DSS Console.
 
Assigns the desired button and used to 
access the stored feature. Mostly used 
as a One-Touch Dialing button. (Only 
the F and number may be shown on...

1.1 Before Operating the Telephones
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Account Used to enter an account code.
Conference Used to establish a multiple party conversation.
Te r m i n a t eUsed to disconnect the current call and make another call without 
hanging up.
External Feature Access (EFA)Used to access special features offered by a host PBX or a telephone 
company.
Call Park Used to park or retrieve a call in a preset parking zone.
Call Park (Automatic Park 
Zone)Used to park a call in an idle parking zone...