Panasonic Kx Mb2060 Operating Instructions Manual

							ProblemCause & SolutionStatic, sound cuts in/out,
fades. Interference from other
electrical units.R Place the cordless handset and the base unit away from other electrical
appliances.
R Move closer to the base unit.Noise is heard, sound cuts in
and out.R You are using the cordless handset or base unit in an area with high
electrical interference. Re-position the base unit and use the cordless
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for details.The cordless handset beeps
and/or 
 flashes.
R Battery charge is low. Fully charge the batteries (page 22).I fully charged the batteries,
but
–
 still flashes,
–
 is displayed, or
– the operating time seems
to be shorter.
R Clean the battery ends (, ) and the charge contacts with a dry cloth and
charge again.
R It is time to replace the batteries (page 19).I cannot make calls with the
cordless handset.R The cordless handset is too far from the base unit. Move closer and try
again.I cannot make long distance
calls with the cordless
handset.R Make sure that you have long distance service.Caller information is slow to
display.R Depending on your service provider/telephone company, the unit may
display the caller’s information at the 2nd ring or later.
R Move closer to the base unit.I cannot dial the telephone
number edited in the caller
list.R The telephone number you dialed might have been edited incorrectly (for
example, the long distance “1” or the area code is missing). Edit the
telephone number with another pattern (page 55).The 2nd caller’s information
is not displayed during an
outside call.R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you
must first contact your service provider/telephone company and subscribe
to the desired service.
After subscribing, you may need to contact your service provider/telephone
company again to activate this specific service, even if you already
subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).I cannot register a cordless
handset to a base unit.R The maximum number of cordless handsets are already registered to the
base unit. Cancel unused cordless handset registrations from the base unit
(feature #131 on page 104).For assistance, please visit http://www.panasonic.com/help12114. Help      
						

							14.3.8 Network (LAN connection only)ProblemCause & SolutionI cannot operate the following
functions.
– PC printing
– Scanning
– Remote Control
– PC FAX
– Device MonitorRConfirm the LED via the LAN port of the main board. If the LED is glowing
or blinking, network access is working correctly.
If the LED is not glowing or blinking, confirm the LAN cable (Category 5
(Cat-5) Ethernet cable) is connected to the LAN port of the main board
correctly.
R If the LED is blinking and you cannot perform the desired operation, the IP
address of the unit may have changed.
To detect the IP address, proceed as follows.
[Start]  A  [All Programs]  or [Programs]  A  [Panasonic]  A  the unit’s
name  A [IP Address Checker]
R The IP address for the unit will be detected.
Note:
R If the IP address cannot be detected, enter it manually (feature #501 on
page 94). The IP address of the computer and the unit must be in the
same local IP address class as shown below. Set the IP address in the
range of the number specified in the class corresponding to your local
network scale.ClassSubnet maskIP addressClass A255.0.0.010.0.0.1 -
10.255.255.254Class B255.255.0.0172.xx.0.1 -
172.xx.255.254 *1Class C255.255.255.0192.168.xx.1 -
192.168.xx.254 *2*1 “xx” should be the same value for the unit and for the computer,
as shown in the following example.
Example: 172.16.0.1 - 172.16.255.254
(The available range of “xx” is 16 - 31)
*2 “xx” should be the same value for the unit and for the computer, as shown in the following example.
Example: 192.168.0.1 - 192.168.0.254
(The available range of “xx” is 0 - 255)R Your firewall software is blocking the connection. Disable the firewall
software or change the firewall settings to make the Multi-Function Station
work properly.
R LAN features can be used when the unit and the computer are connected
in same network segment only. Make sure the network is configured
correctly. Consult your network administrator.The unit does not appear in
the [Select a Network Device]
dialog box when installing
Multi-Function Station.R Your firewall software is blocking the connection and the setup program may
not list any units. Consult your network administrator and temporarily disable
the firewall software.
R The unit is connected to another network segment and the setup program
may not list any units. Make sure the network is configured correctly. Consult
your network administrator.122For assistance, please visit http://www.panasonic.com/help14. Help 
						

							ProblemCause & SolutionThe [Windows Security Alert]
dialog box appears and asks
if I want to block
[PCCMFLPD] and I cannot
operate the following
functions after installing the
Microsoft Windows XP
Service Pack 2 or later.
– PC printing
– Scanning
– Remote Control
– PC FAX
– Device MonitorRClick  [Keep Blocking]  and run the Windows Firewall Setting Tool to allow
the data transmission for Multi-Function Station (page 124).
14.3.9 Answering machine
ProblemCause & SolutionI cannot receive a voice
message on the computer.R Make sure the following features are set beforehand.
– Receiving a voice message into the computer (feature #365 on page 88)
– Setting the computer for PC TAM reception (feature #366 on page 30)I cannot play back the voice
message on the computer.R A sound card and speaker are required to play back the voice message on
the computer. Make sure that a sound card is installed correctly and check
the speaker volume.I cannot listen to messages
from a remote location.R Activate the remote operation feature by setting the remote operation ID
beforehand (feature #306 on page 76, 88). Press the remote operation ID
correctly and firmly.
R The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 62).The other party complains
that they cannot leave a voice
message.R You may have subscribed to a voice mail service due to service packs
offered by your telephone company. Fax and voice message reception may
not be possible when voice mail is activated so we recommend you to:
– contact your telephone company and request to deactivate voice mail service, or
– subscribe to a Distinctive Ring service (page 68).
R The recording time is set to  “GREET ONLY ”/“ Greeting only ”. Select  “1
MINUTE ”/“ 1 min ” or  “3 MINUTES ”/“ 3 min ” (feature #305 on page 76,
88).
R The memory is full. Erase unnecessary messages (page 70, 75).
R Make sure there is no other answering machine connected on the same line.I cannot operate the
answering machine with the
cordless handset
(KX-MB2060 optional).R Someone is operating the answering machine.
R You are too far from the base unit. Move closer to the base unit.The  MPlayback N light flashes
slowly.R This is normal. New messages have been recorded. Listen to the new
messages (page 70, 75).Caller ID information does not
display during message
playback.R The caller information will not be displayed if the message is memo
recording (page 69) or conversation (page 69).
14.3.10 If a power failure occurs
R The unit will not function.
R If any documents are stored in the memory (i.e. during copying, PC printing), they will be lost.
For assistance, please visit http://www.panasonic.com/help12314. Help 
						

							RThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
R Fax transmission and reception will be interrupted.
R Documents during fax transmission or fax reception will be lost.
R When power is restored, a power down report will be printed out stating which fax items in the memory have been
erased.
14.3.11 Firewall setting tool for Microsoft Windows XP Service Pack 2 or later/Windows Vista/
Windows 7 users (LAN connection only)
After installing Microsoft Windows XP Service Pack 2 or later/Windows Vista/Windows 7, you will not be able to use
the following functions because the Windows Firewall feature will be activated and block the connection.
– Device Monitor
– LPD Manager (Network communication tool)
The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the
above functions properly.
1 Insert the CD-ROM that is supplied with the unit into your CD-ROM drive.
R If the  [Select Language]  dialog box appears, select the desired language that you want to use with this
software. Click  [OK].
2 [Tools]  A  [Windows Firewall Setting]
R The  [Windows Firewall Setting Tool]  window will appear.
3 [Add to the exceptions list]  A  [OK]  A  [OK]
To confirm the security settings (For Windows XP users)
1. [Start]  A  [Control Panel]  A  [Security Center]
R The  [Windows Security Center]  window will appear.
2. [Windows Firewall] RThe  [Windows Firewall]  dialog box will appear.
3. Click the  [Exceptions]  tab.
4. Confirm that  [Panasonic Trap Monitor Service]  and [Panasonic LPD]  are displayed and checked on the
[Programs and Services]  list.
To confirm the security settings (For Windows Vista users)
1. [Start]  A  [Control Panel]  A  [Security Center]
R The  [Windows Security Center]  window will appear.
2. [Windows Firewall] RThe  [Windows Firewall]  dialog box will appear.
3. [Change settings] RThe  [User Account Control]  dialog box will appear.
4. [Continue]
5. Click the  [Exceptions]  tab.
6. Confirm that  [Panasonic Trap Monitor Service] , [Panasonic LPD Manager]  and [Panasonic LPD]  are
displayed and checked on the  [Program or port] list.
To confirm the security settings (For Windows 7 users)
1. [Start]  A  [Control Panel]  A  [System and Security]  A  [Windows Firewall]  A  [Advanced settings]
R The  [Windows Firewall with Advanced Security]  window will appear.
2. [Inbound Rules]
3. Confirm that  [Panasonic Trap Monitor Service] , [Panasonic LPD Manager]  and [Panasonic LPD]  are
displayed and checked on the  [Inbound Rules] list.
14.3.12 Notice for KX-MB200/KX-MB700/KX-FLB880 series users
If you have already installed KX -MB200/KX-MB700/KX-FLB880 series Multi- Function Station on your computer, use
the following instructions to modify or add the printer driver, which changes after installing the KX-MB2000 series
Multi-Function Station.
124For assistance, please visit http://www.panasonic.com/help14. Help 
						

							You can modify or add a printer driver, as follows:
1 Start Windows and insert the KX-MB200/KX-MB700/KX-FLB880 series CD-ROM into your CD-ROM drive.
R If the  [Select Language]  dialog box appears, select the desired language that you want to use with this
software. Click  [OK].
2 [Easy installation]
3 [Modify]  A  [Next]
4 Select  [Modify Utility]  or [Add Printer Driver] . A  [Next] . Then follow the on-screen instructions.Important:
R For users of versions prior to 1.12, download the latest software as follows, then activate it.
[Start]  A [All Programs] or [Programs]  A [Panasonic]  A the unit’s name  A [Support Web Page].
Then follow the on-screen instructions.For assistance, please visit http://www.panasonic.com/help12514. Help 
						

							15.1 Recording paper jam
Caution:
R Do not pull out the jammed paper forcibly before
opening the top cover.
R To prevent injuries, be careful not to put your
hands under the top cover.
15.1.1 When the recording paper has jammed
inside of the unit
The display will show the following:
– “PAPER JAMMED ”
   L
“ OPEN TOP COVER ”
– “CHECK REAR COVER ”
Case 1:
When the recording paper has jammed near the
manual input tray:
1. Pull open the paper input tray ( A).
2. Open the manual input tray ( B) and remove the
jammed paper ( C) carefully by pulling it upwards.
Then close the manual input tray.
12615. . Paper Jams15. Paper Jams  A C
B  
						

							3.Close the paper input tray.
ROpen and close the top cover ( D) to clear the
message.
Case 2:
When the recording paper has jammed near the
drum and toner cartridge:
1. Pull open the paper input tray ( A).
2. Open the top cover ( B) by holding the indentations
( C ) on both sides of the base unit.
Caution:
R The fuser unit ( D) gets hot. Do
not touch it.
Note:
R Do not touch the transfer roller ( E).
12715. Paper JamsD A D
E
B
C
C   
						

							3.Remove the jammed paper ( F) carefully by pulling it
upwards.
Remove the jammed paper ( G) carefully by pulling it
toward you.
4. Close the paper input tray.
5.
Close the top cover by holding the indentations on
both sides of the base unit, until locked.
12815. Paper JamsF G    
						

							Case 3:
When the recording paper has jammed near the fuser
unit:
1. Open the top cover ( A) by holding the indentations
( B ) on both sides of the base unit.Caution:
R The fuser unit ( C) gets hot. Do
not touch it.
Note:
R Do not touch the transfer roller ( D).
2. Lift both green levers ( E) until they stop.
3. Remove the jammed paper (
F) carefully by pulling it
upwards.
4. Push back the green levers (
G) to the original
position.
12915. Paper JamsDA
B
B
C  E F G  
						

							5.Close the top cover by holding the indentations on
both sides of the base unit, until locked.15.1.2 When the recording paper is not fed
into the unit properly
The display will show the following:
– “CHECK PAPER #1 PRESS START ”
1 Pull the paper input tray until it clicks into place, then
pull it completely out, lifting the front part of the tray.
Remove the recording paper and straighten.
2 Re-load the recording paper.
3Insert the paper input tray into the base unit, lifting
the front part of the tray. Then push it completely into
the base unit.
Note:
R If the message is still displayed, check the recording
paper specifications and load the recording paper
again. See page 16 for details.
15.1.3 When the recording paper in the
manual input tray is not fed into the unit
properly
The display will show the following.
– “CHECK PICK UP INPUT TRAY #2 ”
1 Remove the recording paper.
2 Re-insert the recording paper.
13015. Paper Jams