Panasonic Kx Fp215 Operating Instruction Manual
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10. Maintenance 51 Cleaning 10.3 Document feeder/recording paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: – Documents or recording paper frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying. Important: LRemove the recording paper, then remove the paper tray beforehand, otherwise the paper may misfeed or jam. 1Disconnect the power cord and the telephone line cord. 2Open the front cover (1), push the green button (2), then open the back cover (3). 3Clean the document feeder rollers (4) and rubber flap (5) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. Clean the scanner glass (6) with a soft, dry cloth.Caution: LDo not use paper products, such as paper towels or tissues. 4Clean the recording paper feeder roller (7) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly. 5Close the back cover securely by pushing down on the dotted area at both ends (8), then close the front cover securely (9). 6Install the paper tray (page 12), then insert the recording paper gently (page 13). 7Connect the power cord and the telephone line cord. 1 3 2 4 64 5 7 8 9 FP215-PNQX1896ZA-OI-en.book Page 51 Tuesday, December 23, 2008 11:09 AM
10. Maintenance 52 10.4 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Important: LRemove the recording paper, then remove the paper tray beforehand, otherwise the paper may misfeed or jam. 1Disconnect the power cord and the telephone line cord. 2Open the front cover (1), push the green button (2), then open the back cover (3). 3Remove the ink film (4). 4Clean the thermal head (5) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: LTo prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly. 5Re-install the ink film and close the covers (see step 4 to 7 on page 10). 6Install the paper tray (page 12), then insert the recording paper gently (page 13). 7Connect the power cord and the telephone line cord. 1 3 2 4 5 FP215-PNQX1896ZA-OI-en.book Page 52 Tuesday, December 23, 2008 11:09 AM
11. General Information 53 11 G en era l In for m at i on Printe d Repor ts 11.1 Reference lists and reports You can print out the following lists and reports for your reference: –“SETUP LIST” –“PHONEBOOK LIST” –“JOURNAL REPORT” –“PRINTER TEST” LIf the test print has a smudges, blurred points or lines, clean the thermal head (page 52). –“BROADCAST LIST” –“CALLER ID LIST” 1Press {MENU} repeatedly to display “PRINT REPORT”. 2Press {} repeatedly to display the desired item. i {SET} LTo stop printing, press {STOP}. 3{MENU} Sp ecific ation s 11.2 Specifications ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm (8 1/2) in width, Max. 600 mm (235/8) in length ■ Effective scanning width: 208 mm (8 3/16) ■ Effective printing width: Letter: 208 mm (8 3/16) A4: 202 mm (715/16) ■ Transmission speed*1: Approx. 8 s/page (ECM-MMR)*2 ■ Scanning density: Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) (standard resolution) 7.7 lines/mm (196 lines/inch) (fine/photo resolution) 15.4 lines/mm (392 lines/inch) (super fine resolution) ■ Photo resolution: 64 levels ■ Scanner type: Contact Image Sensor ■ Printer type: Thermal Transfer on plain paper ■ Data compression system: Modified Huffman (MH), Modified READ (MR), Modified Modified READ (MMR) ■ Modem speed: 14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback ■ Operating environment: 5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH (Relative Humidity) ■ Dimensions: Approx. height 106 mm × width 356 mm × depth 200 mm (4 3/16 × 14 × 77/8) ■ Mass (Weight): Approx. 2.7 kg (5.9 lb) ■ Power consumption: Standby: Approx. 1.4 W Transmission: Approx. 12 W Reception: Approx. 30 W (When receiving a 20 % black document) Copy: Approx. 40 W (When copying a 20 % black document) Maximum: Approx. 135 W (When copying a 100 % black document) ■ Power supply: 120 V AC, 60 Hz ■ Voice memory capacity: Approx. 18 minutes of recording time including the greeting messages. (Recording time may be reduced by the calling party’s background noise.) {SET} {MENU}{} {STOP} FP215-PNQX1896ZA-OI-en.book Page 53 Tuesday, December 23, 2008 11:09 AM
11. General Information 54 ■ Fax memory capacity*3: Transmission: Approx. 25 pages Reception: Approx. 28 pages (Based on the ITU-T No. 1 Test Chart in standard resolution, without using the Error Correction Mode.) *1 Transmission speed depends on the contents of the pages, resolution, telephone line conditions and capability of the other party’s machine. *2 Transmission speed is based on the ITU-T No. 1 Test Chart with original mode. If the capability of the other party’s machine is inferior to your unit, the transmission time may be longer. *3 If an error occurs during fax reception, such as a paper jam or if the recording paper runs out, the fax and subsequent faxes will be retained in memory. ITU-T No. 1 Test Chart Note: LDesign and specifications are subject to change without notice. LThe pictures and illustrations in these instructions may vary slightly from the actual product. LThe accuracy of the clock is approximately ±60 seconds a month.Recording paper specifications Recording paper size: Letter: 216 mm × 279 mm (8 1/2 × 11) A4: 210 mm × 297 mm (81/4 × 1111/16) Recording paper weight: 60 g/m 2 to 90 g/m2 (16 lb to 24 lb) Note for recording paper: LDo not use the following types of paper: – Paper with cotton and/or fiber content that is over 20 %, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured – Coated, damaged or wrinkled paper – Paper with foreign objects attached, such as tabs or staples – Paper which has dust, lint or oil stains – Paper that will melt, vaporize, discolor, scorch or emit dangerous fumes near 200°C (392°F), such as vellum paper. These materials may transfer onto the fusing roller and cause damage. – Moist paper LSome paper only accepts print on one side. Try using the other side of the paper if you are not happy with the print quality or if misfeeding occurs. LFor proper paper feeding and best print quality, we recommend using long-grained paper. LDo not use paper of different types or thickness at the same time. This may cause paper jams. LAvoid double-sided printing. LDo not use paper printed from this unit for double- sided printing with other copiers or printers. This may cause paper jams. LTo avoid curling, do not open paper packs until you are ready to use the paper. Store unused paper in the original packaging, in a cool and dry location. FP215-PNQX1896ZA-OI-en.book Page 54 Tuesday, December 23, 2008 11:09 AM
11. General Information 55 FCC and Other Information 11.3 FCC and Other Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----- -----. If requested, this number must be provided to the telephone company. Registration No .....(found on the rear of the unit) Ringer Equivalence No. (REN) ...............................(found on the rear of the unit) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23,2001,the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. Compliance with TIA-1083 standard:Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. T Compatible with Hearing Aid T-Coil TIA-1083 FP215-PNQX1896ZA-OI-en.book Page 55 Tuesday, December 23, 2008 11:09 AM
11. General Information 56 Limited Wa rranty 11.4 Limited Warranty (United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Facsimile/Multi-Function Product Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not warranted under this Limited Warranty. During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. A purchase receipt or other proof of the original purchase date is required for Limited Warranty service. Mail-In Service For Mail-In Service in the United States and Puerto Rico call 1-800-211-PANA (7262) Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper voltage supply, lightning damage, modification, introduction of sand, humidity or liquids, rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. Product categories Parts Labor Laser Facsimile Thermal Transfer Facsimile6 Months 1 (one) Year6 Months 1 (one) Year Laser Multi-Function 1 (one) Year 1 (one) Year For In Limited Warranty product service Call toll-free 1-800-211-PANA (7262) for the location of an authorized service center. If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435-7329, for fee based technical support. A credit card will be used to charge this fee.When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized service center, prepaid and adequately insured. Do not send your unit to the Panasonic Corporation of North America or to any executive or regional sales office. These locations do not repair consumer products. FP215-PNQX1896ZA-OI-en.book Page 56 Tuesday, December 23, 2008 11:09 AM
11. General Information 57 Cus tome r Serv ic es 11.5 Customer Services directory Customer Services Directory (United States and Puerto Rico) For hearing or speech impaired TTY users, TTY: 1-877-833-8855 For hearing or speech impaired TTY users, TTY: 1-866-605-1277 Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: Phone (800) 332-5368 Fax (800) 237-9080 (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or E-mail us via: http://www.panasonic.com/contactinfo Contact: For in Limited Warranty programming and Troubleshooting Support: Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262) If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435- 7329, for fee based technical support. A credit card will be used to charge this fee. Accessory Purchases (United States and Puerto Rico) FP215-PNQX1896ZA-OI-en.book Page 57 Tuesday, December 23, 2008 11:09 AM
12. Index 58 12 . I nd ex 12.1 Index # #00 Quick Setup: 15 #01 Date and time: 16 #02 Your logo: 17 #03 Your fax number: 18 #04 Confirmation report: 23 #06 FAX ring count: 37 #06 TAM ring count: 37 #10 Caller’s recording time: 37 #11 Remote operation ID: 37 #13 Dialing mode: 37 #16 Paper size: 37 #17 Ringer tone: 37 #22 Automatic journal report: 23 #23 Overseas mode: 38 #25 Delayed send: 38 #26 Automatic Caller ID list: 38 #31 Distinctive Ring: 30 #32 Fax ring pattern: 30 #33 Time adjustment: 39 #34 Quick scan: 23, 31 #36 Receiving reduction: 39 #39 LCD display contrast: 39 #41 Fax activation code: 40 #44 Memory reception alert: 40 #46 Friendly reception: 40 #47 Fax voice guidance: 40 #54 Greeting time: 33, 40 #67 Incoming message monitor: 40 #68 ECM selection: 40 #72 Flash time: 41 #75 Caller ID number auto edit: 21 #76 Connecting tone: 41 #77 Auto answer: 41 #80 Set default: 41 A Accessories: 8 A4 paper guide: 8 Paper support: 12 Paper tray: 12 Advanced features: 38 Auto answer setting (Feature #77): 41 B Basic features: 37 BROADCAST LIST: 53 Broadcast transmission: 25 Button description: 9 C Caller ID Calling back: 21 Storing: 22 CALLER ID LIST (Feature #26): 20, 53 Caller ID number auto edit feature (Feature #75): 21 Caller’s recording time: 37 Character table: 17 Cleaning: 51 Confirmation report (Feature #04): 23 Connecting tone (Feature #76): 41 Connections: 14Copy: 31 Collation: 31 Enlarge/Reduce: 31 D Date and time (Feature #01): 16 Delayed transmission (Feature #25): 38 Dialing mode (Feature #13): 37 Display Contrast (Feature #39): 39 Error messages: 43 Distinctive Ring service (Feature #31): 30 Document size: 24 E ECM selection (Feature #68): 40 Error messages: 42 Extension telephone: 27 F Fax activation code (Feature #41): 40 Fax number (Feature #03): 18 FAX ONLY mode: 26, 27 Fax voice guidance (Feature #47): 40 Flash time (Feature #72): 41 Friendly reception (Feature #46): 40 G Greeting message (Feature #54): 33, 40 H Help: 15 BASIC SETTINGS: 15 CALLER ID: 15 COPIER: 15 ERRORS: 15 FAX SND/RCV: 15 FEATURE LIST: 15 FILM ORDER SHEET: 15 Q and A: 15 REPORTS: 15 SEND GUIDE: 15 TAM OPERATION: 15 I Incoming message monitor (Feature #67): 40 Ink film: 10 J Jams Document: 50 Recording paper: 49 JOURNAL REPORT (Feature #22): 23, 53 Junk fax prohibitor: 28 L Listening to recorded messages: 34, 35 Logo (Feature #02): 17 M Memo message: 34 O One touch: 19 Overseas mode (Feature #23): 38 P Paper size (Feature #16): 37 Phonebook Making a phone call: 19 Sending faxes: 24 Storing: 19 PHONEBOOK LIST: 53 Power failure: 48 PRINTER TEST: 53 Programming: 36 Q Quick scan (Feature #34): 23, 31 FP215-PNQX1896ZA-OI-en.book Page 58 Tuesday, December 23, 2008 11:09 AM
12. Index 59 Quick Setup (Feature #00): 15 R Receiving alert (Feature #44): 40 Receiving faxes Automatically: 27 Manually: 27 Receiving reduction (Feature #36): 39 Recording Greeting message: 33 Memo message: 34 Recording paper: 13, 54 Recording time Incoming message (Feature #10): 37 TAM/FAX greeting (Feature #54): 40 Redialing: 23, 24 Remote operation: 35 Remote operation ID (Feature #11): 37 Reports Broadcast programming: 53 Broadcast sending: 25 Caller ID: 53 Confirmation: 23 Journal: 23, 53 Phonebook: 53 Power down: 48 Printer test: 53 Setup: 53 Reset (Feature #80): 41 Resolution: 23, 31 Ring count FAX ONLY (Feature #06): 37 TAM/FAX (Feature #06): 37 Ringer tone (Feature #17): 37 Ring pattern for Distinctive Ring (Feature #32): 30 S Sending faxes Broadcast: 25 From memory: 23 Manually: 23 One touch: 24 Phonebook: 24 SETUP LIST: 53 Storing Broadcast: 25 One touch: 19 Phonebook: 19 T TAM/FAX mode: 26, 28 TEL mode: 26, 27 Time adjustment: 39 To l l s a v e r : 28 V Voice time/day stamp: 34 Vo l u m e : 16 FP215-PNQX1896ZA-OI-en.book Page 59 Tuesday, December 23, 2008 11:09 AM
PNQX1896ZA CM1208CK0 Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 PNQX1896ZACM1208CK0 Panasonic OFFICE ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST ■Covered during the period of limited warranty1: parts, labor, and toll-free help line 2 ■Free replacement3 and repair program The Panasonic Office Advantage Consumer Service Program. Panasonic knows that if your unit is not up and running, neither is your business. That’s why we created the Panasonic Office Advantage Program. Included at no extra cost with the purchase of a new and unused Panasonic unit, the Office Advantage Program can provide a free replacement unit 3 if your original unit is in need of repair. Here’s how it works: 1. If you have a problem with your unit that you purchased new and unused while it is covered by the period of limited warranty 1, call our toll-free help-line at 1-800-211-PANA (7262)2. 2. Talk to one of our technical experts to troubleshoot your problem over the phone. 3. If repairs are necessary and you are entitled to service under the terms and conditions of the limited warranty 5, we will send a refurbished4 replacement unit to you. A second option available under our limited warranty1 is to mail-in your unit to one of our Authorized Independent Service centers, where the unit will be repaired and returned to you. Instructions: If you choose to receive a replacement unit under the Office Advantage Program, Panasonic will provide a replacement unit which will be completely refurbished, quality-tested by Panasonic technicians and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send the original unit to us in the replacement unit’s box within 10 days upon delivery to avoid unnecessary charges. You need to contact the courier to pick up the unit at no charge to you, should it be determined that you are entitled to warranty service. The original unit must be properly packaged in the same manner as the replacement unit, utilizing the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.Requirements: You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). The proof-of-purchase must be faxed to 1-888-412-9991 to determine if the unit is under Limited Warranty. Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonic’s Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonic’s current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product. 1. See Limited Warranty page for more information. 2. If the Limited Warranty 1 has expired, contact our Continued Services Technical Support Line at 1-800-435-7329, for fee based technical support. A credit card will be used to charge this fee. 3. Replacement unit is refurbished. 4. Panasonic reserves the right to send a refurbished unit. Accessories and consumables are not included. 5. Replacement program is only available in the 50 United States and is subject to termination at any time without advance notice. All terms stated in the Limited Warranty apply to this program. Please see Limited Warranty coverage page for more information. FP215-PNQX1896ZA-OI-en.book Page 60 Tuesday, December 23, 2008 11:09 AM