Panasonic Kx Fl421 Operating Instruction Manual

							9. Paper Jams
61
3Pull open the inner cover (1).
Note:
LDo not touch the transfer roller (2).
4Remove the jammed document carefully (1).
5Push back the inner cover.
6Close the front cover (1) by pushing down on both 
sides, until locked.
7Place the handset on the cradle and attach the 
document stacker.
1
2
1
1
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							10. Cleaning
62
10 Cleaning Cleaning
10.1 Cleaning the inside of the 
unit
Clean the inside of the unit:
– If misfeeding of your original occurs frequently.
– If a black line, a white line or a dirty pattern appears 
on your recording paper, on your original, or on the 
fax document received by the other party.
Caution:
LBe careful when handling the drum and toner 
unit.
See the caution for the drum unit on page 54 for 
details.
LDo not use paper products, such as paper towels 
or tissues, to clean the inside of the unit.
1Disconnect the power cord and the telephone line 
cord.
2Remove the handset and document stacker.
3Lift open the front cover (1), holding the dotted area 
(2) on the right side.
4Clean the document separation roller (1) with a 
cloth moistened with isopropyl rubbing alcohol, and 
let all parts dry thoroughly.
5Pull open the inner cover (1).
LDo not touch the transfer roller (2).
Caution:
The fuser unit (3) gets hot. Do not touch 
it.
1
3
2
1
1
2
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							10. Cleaning
63
6Clean the document feeder roller (1) with a cloth 
moistened with isopropyl rubbing alcohol, and let all 
parts dry thoroughly.
Clean the upper glass (2) with a soft and dry cloth.
LDo not damage the transparent sheet (3) when 
cleaning the document feeder roller.
7Push back the inner cover.
8Remove the drum and toner unit (1) by holding the 
two tabs.
9Clean the lower glass (1) with a soft and dry cloth.
10Re-install the drum and toner unit (1) by holding the 
tabs.
LMake sure that the triangles (2) match to install 
the drum and toner unit correctly.
11Close the front cover (1) by pushing down on both 
sides, until locked.
12Place the handset on the cradle and attach the 
document stacker.
13Re-connect the power cord and the telephone line 
cord.
1
2
3
1
1
1
2
1
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							11. General Information
64
11 General Information Printed Repor ts
11.1 Reference lists and reports
You can print out the following lists and reports for your 
reference.
–“SETUP LIST”:
Provides you with the current settings of the 
programming features (page 42 to page 46).
–“TEL NO. LIST”:
Provides you with names and numbers which are 
stored in the one-touch dial feature and phonebook.
–“JOURNAL REPORT”:
Keeps records of fax transmission and reception. 
This report can be printed automatically after every 
30 fax communications (feature #22 on page 43).
–“BROADCAST LIST”:
Provides you with names and numbers which are 
stored in the broadcast memory (page 32).
–“PRINTER TEST”:
Allows you to check the print quality of your unit. If the 
test print has a dirty pattern, or blurred points or 
lines, clean the inside of the unit (page 62). If printing 
quality is still poor, replace the toner cartridge and 
drum unit.
–“CALLER ID LIST”:
Keeps records of the last 30 callers after subscribing 
to a Caller ID service. To print automatically after 
every 30 callers, activate feature #26 (page 43).
1Press {Menu} repeatedly to display “PRINT 
REPORT”.
2Press {} repeatedly to display the desired 
item.
3Press {Set} to start printing.
LTo stop printing, press {Stop}.
4Press {Menu} to exit.
{}
{Stop} {Menu}
{Set}
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							11. General Information
65
Specifications
11.2 Specifications
Applicable lines:
Public Switched Telephone Network
Document size:
Max. 216 mm (8 
1/2) in width, Max. 600 mm (23 5/8) in 
length
Effective scanning width:
208 mm (8 
3/16)
Effective printing width:
Letter/Legal: 208 mm (8 
3/16)
A4: 202 mm (7 15/16)
Transmission time*1:
Approx. 4 s/page (ECM-MMR Memory transmission)*2
Scanning density:
Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch)-in standard 
resolution,
7.7 lines/mm (196 lines/inch)-in fine/photo/mixed (photo 
with text) resolution,
15.4 lines/mm (392 lines/inch)-in super fine resolution
Photo resolution:
64-level
Scanner type:
Contact Image Sensor
Printer type:
Laser Printer
Data compression system:
Modified Huffman (MH), Modified READ (MR), Modified 
Modified READ (MMR)
Modem speed:
33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 / 
19,200 / 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800 
/ 2,400 bps; Automatic Fallback
Operating environment:
10 °C – 32.5 °C (50 °F – 90.5 °F), 20 % – 70 % RH 
(Relative Humidity)
Dimensions:
Approx. height 218 mm × width 360 mm × depth 357 mm 
(8 
4/7 × 14 1/6 × 14)
Mass (Weight):
Approx. 7.4 kg (16.3 lb)
Power consumption:
Standby: Approx. 2 W
Transmission: Approx. 12 W
Reception: Approx. 240 W
Copy: Approx. 240 W
Maximum: Approx. 950 W (When the fuser lamp turns 
on)
Power supply:
120 V AC, 60 Hz
Fax memory capacity:
Approx. 150 pages of memory transmission
Approx. 100 pages of memory reception (Based on the ITU-T No. 1 Test Chart in standard 
resolution.)
Laser diode properties:
Laser output: Max. 5 mW
Wave length: 770 nm – 800 nm
Emission duration: Continuous
Copy speed:
Approx. 10 cpm (copies per minute)
(Based on single document multiple copy.)
Printing resolution:
600 × 600 dpi
CIS’s LED light properties:
LED radiation output: Max. 1 mW
Wavelength: Green 520 nm typical
Emission duration: Continuous
*1 Transmission speed depends upon the contents of 
the pages, resolution, telephone line conditions and 
capability of the other party’s machine.
*2 Transmission speed is based upon the ITU-T No. 1 
Test Chart with original mode. If the capability of the 
other party’s machine is inferior to your unit, the 
transmission time may be longer.
ITU-T No.1 Test Chart
Note:
LDesign and specifications are subject to change 
without notice.
LThe pictures and illustrations in these instructions 
may vary slightly from the actual product.
Recording paper specifications
Recording paper size:
Letter: 216 mm × 279 mm (8 
1/2 × 11)
Legal: 216 mm × 356 mm (8 1/2 × 14)
A4: 210 mm × 297 mm (8 1/4 × 11 11/16)
Recording paper weight:
60 g/m
2 to 90 g/m2 (16 lb to 24 lb)
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							11. General Information
66
To n e r  l i f e
Toner life depends on the amount of content in a 
received, copied or printed document. The following is 
the approximate relationship between image area and 
toner life for replacement toner cartridge (Model No. KX-
FAT88). Toner life varies in actual usage.
Note:
LThe image area changes with the depth, thickness 
and size of the characters.
LIf you turn on the toner save feature, the toner 
cartridge will last approx. 40 % longer.Drum life
The drum unit needs to be replaced regularly. There are 
various factors that determine the actual drum life, such 
as temperature, humidity, type of paper and how much 
toner you use for the number of sheets per print job. The 
maximum drum life is approx. 10,000 sheets. The actual 
number of sheets your drum will print may be 
significantly less than this estimate if your unit is often 
used for printing small number sheets per job. Because 
many of the factors that determine the actual drum life 
cannot be controlled, we cannot guarantee a minimum 
number of sheets that will be printed by your drum. 5 % image area
Approx. 2,000 sheets of letter-size paper can be printed.
10 % image area
Approx. 1,000 sheets of letter-size paper can be printed.
15 % image area
Approx. 600 sheets of letter-size paper can be printed.
Table of Contents1.
1. Table of Contents  /  Introduction and Installation Accessories
1.1 Included accessories.          
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.        
1.4 Overview Installation
1.5 Toner cartridge and drum unit        1.6 Document tray          
1.7 Output tray                          1.8 Recording paper
2. Preparation 
2.1 Connections  
2.2 Turning the power switch ON Help Button
2.3 Help function Volume                
2.4 Adjusting volume Initial Programming 
2.5 Dialing mode                         2.6 Date and time.
2.7 Your logo.                           2.8 Your fax number 
3. Copy / Copying                        3.1 Using the unit as a copy machine.   
3.2 Making a copy                        3.3 More copying features 
4. PC Operations/ Setup 4.1 Connecting to a computer 
4.2 Installing Multi-Function Station    4.3 Starting Multi-Function Station Printing  
4.4 Using the unit as a printer Scanning 4.5 Using the unit as a scannerRemote Control 
4.6 Operating the unit from your computer.
4.7 Fax sending/receiving using Multi-Function Station 
           
Thank you for purchasing a Panasonic fax machine. 
Things you should keep a record of 
Attach your sales receipt here. 
For your future reference 
Date of purchase 
Serial number (found on the rear of the unit) 
Dealers name and address 
Dealers telephone number 
Table of Contents1.
1. Table of Contents  /  Introduction and Installation Accessories
1.1 Included accessories.          
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.        
1.4 Overview Installation
1.5 Toner cartridge and drum unit        1.6 Document tray          
1.7 Output tray                          1.8 Recording paper
2. Preparation 
2.1 Connections  
2.2 Turning the power switch ON Help Button
2.3 Help function Volume                
2.4 Adjusting volume Initial Programming 
2.5 Dialing mode                         2.6 Date and time.
 
           
Thank you for purchasing a Panasonic fax machine. 
Things you should keep a record of 
Attach your sales receipt here. 
For your future reference 
Date of purchase 
Serial number (found on the rear of the unit) 
Dealers name and address 
Dealers telephone number 
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							11. General Information
67
FCC and Other Information
11.3 FCC and Other Information
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, 
including interference that may cause undesired 
operation.
CAUTION:Any changes or modifications not expressly approved by 
the party responsible for compliance could void the 
user’s authority to operate this device.
NOTE:This equipment has been tested and found to comply 
with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful 
interference in a residential installation. This equipment 
generates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that 
interference will not occur in a particular installation. If 
this equipment does cause harmful interference to radio 
or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged 
to try to correct the interference by one or more of
the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and 
receiver.
— Connect the equipment into an outlet on a circuit 
different from that to which the receiver is connected.
— Consult your retailer/dealer or an experienced 
radio/TV technician for help.
This equipment complies with Part 68 of the FCC rules 
and the requirements adopted by the ACTA. On the rear 
of this equipment is a label that contains, among other 
information, a product identifier in the format US:ACJ-----
-----.
If requested, this number must be provided to the 
telephone company.
 Registration No .....(found on the rear of the unit)
 Ringer Equivalence No. (REN) 
...............................(found on the rear of the unit)
A plug and jack used to connect this equipment to the 
premises wiring and telephone network must comply 
with the applicable FCC Part 68 rules and requirements 
adopted by the ACTA. A compliant telephone cord and 
modular plug is provided with this product. It is designed 
to be connected to a compatible modular jack that is also 
compliant.
The REN is used to determine the number of devices 
that may be connected to a telephone line. Excessive 
RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not 
all areas, the sum of RENs should not exceed five 
(5.0).To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, 
contact the local telephone company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format 
US:AAAEQ##TXXXX. The digits represented by ## are 
the REN without a decimal point (e.g., 03 is a REN of 
0.3).
If this equipment causes harm to the telephone network, 
the telephone company will notify you in advance that 
temporary discontinuance of service may be required. 
But if advance notice isnt practical, the telephone 
company will notify the customer as soon as possible. 
Also, you will be advised of your right to file a complaint 
with the FCC if you believe it is necessary.
The telephone company may make changes in its 
facilities, equipment, operations or procedures that could 
affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order 
for you to make necessary modifications to maintain 
uninterrupted service.
If trouble is experienced with this equipment, for repair or 
warranty information, please contact a Factory Service 
Center or other Authorized Servicer. If the equipment is 
causing harm to the telephone network, the telephone 
company may request that you disconnect the equipment 
until the problem is resolved.
Connection to party line service is subject to state tariffs. 
Contact the state public utility commission, public service 
commission or corporation commission for information.
If your home has specially wired alarm equipment 
connected to the telephone line, ensure the installation of 
this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm 
equipment, consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible as defined by 
the FCC in 47 CFR Section 68.316.
WHEN PROGRAMMING EMERGENCY NUMBERS 
AND(OR) MAKING TEST CALLS TO EMERGENCY 
NUMBERS:
1) Remain on the line and briefly explain to the 
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as 
early morning or late evenings.
Compliance with TIA-1083 standard:Telephone handsets identified with this logo have  
reduced noise and interference when used with T-Coil 
equipped hearing aids and cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
FL421-PNQX3022ZA-OI-en.book  Page 67  Thursday, July 29, 2010  9:35 AM 
						

							11. General Information
68
Limited Warranty
11.4 Limited Warranty (United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Facsimile/Multi-Function Product 
Limited Warranty
Limited Warranty  Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America 
(referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original 
purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a 
new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and cosmetic parts (cabinet) are not 
warranted under this Limited Warranty.
 During the “Labor” Limited Warranty period there will be no charge for labor.  During the “Parts” Limited Warranty period, there will be 
no charge for parts.  You must mail-in your product during the Limited Warranty period.  This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only 
covers products purchased as new.  A purchase receipt or other proof of the original purchase date is required for Limited Warranty 
service.
Mail-In Service
For Mail-In Service in the United States and Puerto Rico call 1-800-211-PANA (7262)
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and 
tear or cosmetic damage.  The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which 
are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which 
result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up 
adjustments, signal reception problems, misadjustment of consumer controls, improper maintenance, power line surge, improper 
voltage supply, lightning damage, modification, introduction of sand, humidity or liquids, rental use of the product, service by anyone 
other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.  THE 
WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY.  (As examples, this excludes damages for lost 
time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are 
not exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied 
Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem 
with this product develops during or after the Limited Warranty period, you may contact your retailer/dealer or Service Center. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the 
warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Product categories Parts Labor
Laser Facsimile
Thermal Transfer Facsimile6 Months
1 (one) Year6 Months
1 (one) Year
Laser Multi-Function 1 (one) Year 1 (one) Year
For In Limited Warranty product service
 Call toll-free 1-800-211-PANA (7262) for the location of an 
authorized service center.
If the Limited Warranty has expired, contact our Continued 
Services Technical Support Line at 1-800-435-7329, for fee 
based technical support. A credit card will be used to charge 
this fee.When you ship the product
 Carefully pack your unit, preferably in the original carton.
 Attach a letter, detailing the symptom or problem, to the 
outside of the carton.
 Send the unit to an authorized service center, prepaid and 
adequately insured.
 Do not send your unit to the Panasonic Corporation of North 
America or to any executive or regional sales office. These 
locations do not repair consumer products.
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							11. General Information
69
Customer Services
11.5 Customer Services directory
Customer Services Directory (United States and Puerto Rico)
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Instruction Books online for all Panasonic 
Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
Phone (800) 332-5368  Fax (800) 237-9080 
(Monday - Friday 9 am to 9 pm, EST.) 
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
Obtain Product Information and Operating Assistance; locate your nearest 
Retailer/Dealer or Service Center; purchase Parts and Accessories; or make 
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or E-mail us via: 
http://www.panasonic.com/contactinfo
Contact:
For in Limited Warranty programming and Troubleshooting Support:
Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262)
If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435-
7329, for fee based technical support. A credit card will be used to charge this fee.
Accessory Purchases (United States and Puerto Rico)
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							12. Index
70
12.  Index
12.1 Index
# #00 Quick setup: 42
#01 Date and time: 21
#02 Your logo: 22
#03 Your fax number: 24
#04 Confirmation report: 31, 42
#06 FAX ring count: 42
#13 Dialing mode: 20
#16 Paper size: 42
#17 Ringer type: 42
#22 Automatic journal report: 31, 43
#23 Overseas mode: 43
#25 Delayed send: 43
#26 Automatic caller information list: 43
#31 Distinctive Ring: 38
#32 Fax ring pattern: 38
#33 Time adjustment: 44
#37 Auto reduction: 44
#39 LCD display contrast: 44
#41 Fax activation code: 44
#44 Memory reception alert: 44
#46 Friendly reception: 44
#65 Maintenance time: 45
#66 Maximum fax speed: 45
#68 ECM selection: 45
#72 Flash time: 45
#76 Connecting tone: 45
#79 Toner save: 45
#80 Set default: 46
A Accessories
Document stacker: 16
Paper stacker: 15
Paper tray: 15
Advanced features: 43
Alert
Memory reception (Feature #44): 44
Answering machine: 35
Auto reduction (Feature #37): 44
B Basic features: 42
Broadcast transmission: 32
C Caller ID
Calling back: 28
Storing: 29
Caller information list (Feature #26): 43
Character table: 22
Cleaning: 62
Confirmation report (Feature #04): 31, 42
Connecting tone (Feature #76): 45
Connections: 19
Copy: 39
Collation: 40
Enlarge: 39
Reduce: 39
D Date and time (Feature #01): 21
Delayed transmission (Feature #25): 43
Dialing mode (Feature #13): 20Display
Contrast (Feature #39): 44
Error messages: 48
Distinctive Ring service (Feature #31): 38
Document size: 31
Drum life: 66
Drum unit
Installing: 13
Replacing: 54
E ECM selection (Feature #68): 45
Error messages: 47, 48
Extension telephone: 35
F Fax activation code (Feature #41): 44
Fax number (Feature #03): 24
FAX ONLY mode: 34
Flash time (Feature #72): 45
Friendly reception (Feature #46): 44
H Help: 20
J Jams
Document: 60
Recording paper: 58
Journal report (Feature #22): 31, 43
Junk fax prohibitor: 36
L Logo (Feature #02): 22
M Maintenance time (Feature #65): 45
Maximum fax speed (Feature #66): 45
Memory reception alert (Feature #44): 44
O One-touch dial
Making a phone call: 26
Sending faxes: 32
Storing: 26
Overseas mode (Feature #23): 43
P Page size (Feature #16): 42
Phonebook
Making a phone call: 25
Sending faxes: 32
Powe r fai lure : 53
Programming: 41
Q Quick scan: 30
Quick setup (Feature #00): 42
R Receiving faxes
Automatically: 34
Manually: 34
Recording paper: 17
Recording paper size: 65
Redialing: 30, 32
Reports
Broadcast programming: 64
Broadcast sending: 33
Caller information: 43
Confirmation: 31, 42
Journal: 31, 64
Powe r dow n: 53
Printer test: 64
Setup: 64
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