Panasonic Kx Fl421 Operating Instruction Manual

							7. Programmable Features
41
7 Programmable Features Features Summary
7.1 Programming
1Press {Menu}.
2Press {#} and the 2-digit code (page 42 to page 
46).
3Press the desired selection to display the desired 
setting.
LThis step may be slightly different depending on 
the feature.
4Press {Set}.
5Press {Menu} to exit.
{Menu}{Set}
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							7. Programmable Features
42
7.2 Basic features
Feature/CodeSelection
Setting the quick setup
{#}{0}{0}You can print out the quick fax setup guide and select the desired receiving 
mode depending on your situation.
{1} “FAX ONLY” (default): Use only as a fax (page 34).
{2} “DIST. RING”: With the Distinctive Ring service (page 38).
{3} “EXT. TAM”: With an external telephone answering machine (page 
35).
{4} “TEL ONLY”: Mostly phone calls (page 34).
1.{Menu} i {#}{0}{0}
2.{Set}
3.Press {Set} again to print the quick fax setup guide.
LIf you do not wish to print it, press {Stop}.
4.Press {1} to {4} to display the desired setting.
5.{Set} i {Menu}
Setting the date and time
{#}{0}{1}Enter the date and time using the dial keypad. See page 21 for details.
Setting your logo
{#}{0}{2}Enter your logo using the dial keypad. See page 22 for details.
Setting your fax number
{#}{0}{3}Enter your fax number using the dial keypad. See page 24 for details.
Printing a confirmation 
report
{#}{0}{4}To print a confirmation report for fax transmission results (page 31).
{0} “OFF”: Confirmation reports will not be printed.
{1} “ON”: A confirmation report will be printed after every transmission.
{2} “ERROR” (default): A confirmation report will be printed only when fax 
transmission fails.
Changing the ring setting 
in FAX ONLY mode
{#}{0}{6}{1} “1”
{2} “2”
{3} “3” (default)
{4} “4”
{5} “5 EXT.TAM” (External Telephone Answering Machine)
Setting the dialing mode
{#}{1}{3}See page 20 for details.
Setting the recording paper 
size
{#}{1}{6}{1} “LETTER” (default): Letter-size paper.
{2} “A4”: A4-size paper.
{3} “LEGAL”: Legal-size paper.
Setting the ringer type of 
outside calls
{#}{1}{7}{1} “RINGTONE 1” (default)
{2} “RINGTONE 2”
{3} “RINGTONE 3”
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							7. Programmable Features
43
7.3 Advanced features
Feature/CodeSelection
Setting the journal report 
to print automatically
{#}{2}{2}{0} “OFF”: The unit will not print a journal report, but will keep a record of 
the last 30 fax transmissions and receptions.
{1} “ON” (default): The unit will print a journal report automatically after 
every 30 new fax transmissions and receptions (page 31).
Sending documents 
overseas
{#}{2}{3}If you cannot send a fax overseas even if the number is correct and the line 
is connected, activate this feature before sending the fax.
This feature improves the reliability by reducing the transmission speed.
{0} “OFF”: Deactivates this feature.
{1} “NEXT FAX”: This setting is effective only for the next attempted fax 
transmission. After transmission, the unit will return to the previous setting.
{2} “ERROR” (default): When the previous fax transmission fails and you 
wish to re-send the document.
Note:
LThis feature is not available for broadcast transmission.
LCalling charges may be higher than usual.
Sending a fax at a specific 
time
{#}{2}{5}This feature allows you to take advantage of low-cost calling hours offered 
by your telephone company. This feature can be set up to 24 hours in 
advance of the desired time.
{0} “OFF” (default)
{1} “ON”
To send a document:
1.Insert the document.
2.If necessary, press {A} or {B} repeatedly to select the desired 
resolution (page 30).
3.Press {Menu}.
4.Press {#}, then {2}{5}.
5.Press {1} to select “ON”.
6.Press {Set}.
7.Enter the fax number.
LTo enter an item using one-touch dial feature and phonebook, see 
step 4, “4.3 Sending a fax using one-touch dial feature and 
phonebook”, page 32. (When using phonebook, you do not have to 
press {>} before pressing {A} or {B}.)
8.Press {Set}.
9.Enter the transmission start time.
LPress {*} repeatedly to select “AM” or “PM”.
10.Press {Set}.
LTo cancel after programming, press {Stop} while the unit is idle, and 
then {Set}.
Setting the caller 
information list to print 
automatically
{#}{2}{6}{0} “OFF” (default): The unit will not print the caller information list, but will 
keep records of the information for the last 30 callers.
{1} “ON”: The unit will print the caller information list automatically after 
every 30 new calls (page 27).
Activating the Distinctive 
Ring feature
{#}{3}{1}{1} “ON”
{2} “OFF” (default)
See page 38 for details.
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							7. Programmable Features
44
Setting the ring pattern for 
fax (Distinctive Ring 
feature)
{#}{3}{2}{1} “A”
{2} “B”
{3} “C”
{4} “D”
{5} “B-D” (default)
See page 38 for details.
Setting the time 
adjustment
{#}{3}{3}Using this feature, the unit’s date and time setting will be automatically 
adjusted when caller information is received.
{1} “AUTO” (default): The date and time setting will be automatically 
adjusted.
{2} “MANUAL”: Deactivates this features.
Setting auto reduction 
feature
{#}{3}{7}To receive a fax document that is longer than your recording paper.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): The unit will fit received documents onto your recording 
paper.
Changing the LCD display 
contrast
{#}{3}{9}{1} “NORMAL” (default)
{2} “DARKER”
Changing the fax activation 
code
{#}{4}{1}If you wish to use an extension telephone to receive faxes, activate this 
feature and program the activation code.
Important:
LThe fax activation code must be different from the code that you 
programmed on the answering machine.
{0} “OFF”
{1} “ON” (default)
1.Press {Menu}.
2.Press {#}, then {4}{1}.
3.Press {1} to select “ON”.
4.Press {Set}.
5.Enter your code from 2 to 4 digits, using 0–9, {*} and {#}.
LThe default code is “@#9”.
LDo not enter “0000”.
6.Press {Set}.
7.Press {Menu}.
Setting the memory 
reception alert
{#}{4}{4}To alert you with a beeping sound when a received fax document is stored 
into memory due to some existing problem.
The slow beeps will continue until you clear the printing problem and make 
sure the unit is supplied with enough paper to print the stored document.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): You will be alerted to a reception problem by a beeping 
sound.
Setting friendly reception
{#}{4}{6}To receive a fax automatically when you answer a call and hear a fax 
calling tone (slow beep).
{0} “OFF”: You have to press {Start} for fax reception.
{1} “ON” (default): You do not have to press {Start} for fax reception.
Feature/CodeSelection
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							7. Programmable Features
45
Setting the toner 
maintenance time
{#}{6}{5}The unit will automatically activate for maintenance, once every 24 hours. 
Because this is to prevent the toner from solidifying, the noise that the unit 
makes during maintenance cannot be stopped. However, if the unit’s noise 
bothers you, you can change the start time.
1.{Menu} i {#}{6}{5} i {Set}
2.Enter the maintenance start time.
LThe default time is “12:00PM”.
LPress {*} repeatedly to select “AM” or “PM”.
3.{Set} i {Menu}
Setting the maximum fax 
speed
{#}{6}{6}{1} “14.4Kbps”
{2} “33.6Kbps” (default)
Note:
LThe fax speed maybe lower than the selected speed according to your 
line.
Setting the Error 
Correction Mode (ECM)
{#}{6}{8}This feature is available when the sending/receiving fax machines are 
ECM compatible.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): If there is an error during fax transmission / reception, 
the unit will support the communication.
Setting flash time
{#}{7}{2}The flash time depends on your telephone exchange or host PBX.
{1} “900msec”
{2} “700msec” (default)
{3} “600msec”
{4} “400msec”
{5} “300msec”
{6} “250msec”
{7} “200msec”
{8} “160msec”
{9} “110msec”
{*} “100msec”
{0} “90msec”
{#} “80msec”
Note:
LIf the unit is connected via a PBX, PBX functions (transferring a call, 
etc.) might not work correctly. Consult your PBX supplier for the correct 
setting.
Setting the connecting 
tone
{#}{7}{6}If you often have trouble when sending faxes, this feature allows you to 
hear connecting tones: fax tone, ring back tone and busy tone. You can use 
these tones to confirm the status of the other party’s machine.
{0} “OFF”: Deactivates this feature.
{1} “ON” (default): You will hear connecting tones.
LIf the ring back tone continues, the other party’s machine may not be a 
fax machine or may have run out of paper. Check with the other party.
LThe connecting tone volume cannot be adjusted.
Setting toner save feature
{#}{7}{9}{0} “OFF” (default): Deactivates this feature.
{1} “ON”: The toner cartridge will last longer.
Note:
LThis feature may lower the print quality by reducing toner consumption.
LThis setting is valid for copying, and when the unit automatically prints 
reports/lists.
LThis setting is invalid for printing received faxes.
Feature/CodeSelection
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							7. Programmable Features
46
Resetting advanced 
features to their default 
settings
{#}{8}{0}{0} “NO” (default)
{1} “YES”
To reset the advanced features:
1.Press {Menu}.
2.Press {#}, then {8}{0}.
3.Press {1} to select “YES”.
4.Press {Set}.
5.Press {Set} again.
6.Press {Menu}.
Feature/CodeSelection
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							8. Help
47
For assistance, please visit http://www.panasonic.com/help
8Help
8.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the 
confirmation and journal reports (page 31).
MessageCodeCause & Solution
COMMUNICATION ERROR40-42 
46-72 
FFLA transmission or reception error occurred. Try 
again or check with the other party.
43
44LA line problem occurred. Connect the telephone line 
cord to a different jack and try again.
LAn overseas transmission error occurred. Try using 
the overseas mode (feature #23, page 43).
DOCUMENT JAMMED-----LThe document is jammed. Remove the jammed 
document (page 60).
ERROR-NOT YOUR UNIT53
54
59
70LA transmission or reception error occurred because 
of a problem with the other party’s fax machine. 
Check with the other party.
JUNK FAX PROH. REJECT-----LThe junk fax prohibitor feature of this unit rejected 
fax reception.
MEMORY FULL-----LThe memory is full of received documents due to a 
lack of recording paper or a recording paper jam. 
Install paper (page 17) or remove the jammed paper 
(page 58).
NO DOCUMENT-----LThe document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RESPONDING-----LThe other party’s fax machine is busy or has run out 
of recording paper. Try again.
LThe other party’s fax machine rings too many times. 
Send the fax manually (page 30).
LThe other party’s machine is not a fax machine. 
Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY-----L{Stop} was pressed and fax communication was 
canceled.
THE COVER WAS OPENED-----LThe front cover was opened. Close it and try again.
OK-----LFax transmission or reception was successful.
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							8. Help
48
For assistance, please visit http://www.panasonic.com/help
8.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
DisplayCause & Solution
“CALL SERVICE”LThere is something wrong with the unit. Contact our service personnel.
“CHANGE DRUM”
“CHANGE SUPPLIES” LThere is something wrong with the drum unit. Replace the drum unit and the 
toner cartridge (page 54).
“CHECK DOCUMENT”LThe document was not fed into the unit properly. Re-insert the document. If 
misfeeding occurs frequently, clean the document feeder rollers (page 62) 
and try again.
“CHECK DRUM”LThe drum unit is not inserted properly. Re-insert it correctly (page 13).
“CHECK PAPER”LRecording paper is not installed or the unit has run out of paper. Install 
paper (page 17) and press {Start} to clear the message.
LRecording paper is not fed into the unit properly. Re-install paper (page 17) 
and press {Start} to clear the message.
“COVER OPEN”LThe front cover is open. Close it.
“DRUM LIFE OVER REPLACE 
DRUM”
“CHANGE SUPPLIES”LThe drum life is complete. Replace the drum unit immediately (page 54).
“FAX IN MEMORY”LThe unit has a document in memory. See the other displayed message 
instructions to print out the document. For fax memory capacity, see page 
65.
“LOW TEMP.”LThe inside of the unit is extremely cold and cannot be operated. Use the unit 
in a warmer area. While the unit cannot be operated, the received 
documents are temporarily stored into the memory, and will be printed out 
automatically when the unit warms up.
“MEMORY FULL”LWhen performing memory transmission, the document being stored 
exceeded the memory capacity of the unit. Send the entire document 
manually.
LWhen making a copy, the document being stored exceeded the memory 
capacity of the unit. Press {Stop} to clear the message. Divide the 
document into sections.
LThere is no space to store new items in phonebook. Erase unnecessary 
items (page 26).
“MODEM ERROR”LThere is something wrong with the unit’s modem. Contact our service 
personnel.
“NO FAX REPLY”LThe other party’s fax machine is busy or has run out of recording paper. Try 
again.
“PAPER JAMMED”LA recording paper jam occurred. Remove the jammed paper (page 58).
“PLEASE WAIT”LThe unit is warming up. Wait for a while.
“REDIAL TIME OUT”LThe other party’s fax machine is busy or has run out of recording paper. Try 
again.
“REMOVE DOCUMENT”LThe document is jammed. Remove the jammed document (page 60).
LThe document is longer than 600 mm (23 
5/8). Press {Stop} to remove the 
document. Divide the document into two or more sheets and try again.
“REPLACE DRUM SOON”LThe drum life is near to an end. Replace the drum unit as soon as possible 
(page 54).
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							8. Help
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For assistance, please visit http://www.panasonic.com/help “RX MEMORY FULL”LThe memory is full of received documents due to a lack of recording paper 
or a recording paper jam. Install paper (page 17) or remove the jammed 
paper (page 58).
“TONER EMPTY”
“CHANGE SUPPLIES” LThe toner life is complete. Replace the toner cartridge immediately (page 
54).
“TONER LOW”
“CHANGE SUPPLIES” LThe toner life is near to an end. Replace the toner cartridge as soon as 
possible (page 54).
“TRANSMIT ERROR”LA transmission error occurred. Try again.
“WARM UP”LThe inside of the unit is cold. Let the unit warm up. Wait for a while.
“WRONG PAPER”LThe fax message was printed on paper which is shorter than letter-size 
paper. Use the appropriate size paper (page 65), and press {Start} to clear 
the message.
DisplayCause & Solution
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							8. Help
50
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
8.3 When a function does not work
8.3.1 Initial settings
8.3.2 General
ProblemCause & Solution
I cannot hear a dial tone.LThe telephone line cord is connected to the [EXT] jack on the unit. Connect 
to the [LINE] jack (page 19).
LIf you use a splitter/coupler to connect the unit, remove the splitter/coupler 
and connect the unit to the wall jack directly. If the unit operates properly, 
check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known working 
telephone. If the working telephone operates properly, contact our service 
personnel to have the unit repaired. If the working telephone does not 
operate properly, contact your telephone company.
LThe power cord or telephone line cord is not connected. Check the 
connections.
LIf you connected the unit through a computer modem, connect the unit 
directly to a telephone line jack.
I cannot make calls.LThe dialing mode setting may be wrong. Change the setting (feature #13 on 
page 20).
The unit does not ring.LThe ringer volume is turned OFF. Adjust it (page 21).
ProblemCause & Solution
The other party complains 
they only hear a fax tone and 
cannot talk.LFAX ONLY mode is set. Tell the other party the number is only used for 
faxes.
LChange to TEL mode (page 34).
LIf you use a Distinctive Ring service, make sure you have set the same ring 
pattern assigned by the telephone company (page 38).
The {Redial/Pause} button 
does not function properly.LIf this button is pressed during dialing, a pause will be inserted. If pressed 
immediately after a dial tone is obtained, the last number dialed will be 
redialed.
The receiving mode does not 
function properly.LDistinctive Ring is set (feature #31 on page 38).
The unit beeps.LThe memory reception alert of feature #44 is ON (page 44), and the unit has 
a document in memory. Press {Stop} to stop the beeps, then see the 
displayed message instructions to solve the problem.
Whenever I try to retrieve my 
voice mail messages, I am 
interrupted by the fax tone.LYou are probably entering {*}{#}{9}. This is the default setting for the fax 
activation code. If you use a voice mail service, turn the fax activation 
feature OFF or reprogram the activation code (feature #41 on page 44).
The recording paper does not 
stack properly on the paper 
stacker.LHigh humidity may cause the recording paper to curl. Try turning the paper 
over and re-inserting it. If the curl on the paper is heavy, please remove it 
from the paper stacker. If you still have this problem, contact our service 
personnel.
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