Panasonic Integrated Telephone System Kx Tsc11 Operating Instructions

							 
41 
Useful Information
 
For assistance, please call: 1-800-211-PANA(7262) CAUTION: 
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device. 
Note: 
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316.  
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this 
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 
compliant.
• 
Environment 
—do not place the unit in a room where the temperature is less than 
5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4 
q 
) clearance around the 
unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
• 
Routine care 
—wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder.
• 
If there is any trouble 
—disconnect the unit from the telephone line and connect a 
known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, use an optional headset accessory or the 
speakerphone option (if applicable) when using this phone. Consult your 
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy commonly emitted by digital 
devices.E-PQ Q X14369ZA. book 41 
						

							 
42 
Index 
A 
Accessories: 2
Answering Calls: 16 
B 
Battery Installation: 6
Battery Replacement: 34 
C 
Call Restriction: 32
Call Waiting: 29
Caller ID Number Auto Edit: 12
Caller ID Service: 16
Caller List
Calling Back:19
Editing: 19
Erasing: 21
Storing: 20
Viewing: 17 
D 
Dialing Mode: 10
Display: 5 
F 
FCC and Other Information: 40
Flash Button: 30
Flash time: 30 
I 
Important Safety Instructions: 37 
L 
LCD Contrast: 11 
M 
Making Calls: 15
Mute: 30 
N 
Navigator Key: 4 
P 
Password: 31
PAUSE: 29
Phone Book
Chain Dial: 26
Editing: 27
Erasing: 28
Storing: 22
Pulse Service: 29 
R 
Redial: 15
Ringer Volume: 11
Rotary Service, Tone Dialing: 29 
S 
Specifications: 39 
T 
Time Adjustment: 8
Troubleshooting: 35 
V 
Voice Mail: 28 
W 
Wall Mounting: 33
Warranty: 43E-PQ Q X14369ZA. book 42 
						

							 

 
43 
For assistance, please call: 1-800-211-PANA(7262) 
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way 
Secaucus, New Jersey 07094PANASONIC SALES COMPANY, 
DIVISION OF PANASONIC PUERTO 
RICO, INC., 
Ave. 65 de Infanteria, Km. 9.5 
San Gabriel Industrial Park 
Carolina, Puerto Rico 00985
Panasonic Telephone  Products
Limited Warranty
Limited Warranty  Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales 
Company (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
 Parts Labor
  One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-
in your product during the Limited Warranty period. This Limited Warranty excludes 
both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This 
Limited Warranty only applies to products purchased and serviced in the United 
States or Puerto Rico. This Limited Warranty is extended only to the original 
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF 
ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
E-PQ Q X14369ZA. book 43 
						

							 
44
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, mishandling, 
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of 
consumer controls, improper maintenance, power line surge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use such as 
hotel, office, restaurant, or other business or rental use of the product, or service by 
anyone other than a Factory Servicenter or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
E-PQ Q X14369ZA. book 44 
						

							 
45 
For assistance, please call: 1-800-211-PANA(7262) 
Customer Services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277. Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc. Panasonic Sales Company 
Factory Servicenter:
Ave. 65 de InfanterÌa, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
E-PQ Q X14369ZA. book 45 
						

							E-PQ Q X14369ZA. book 46 
						

							E-PQ Q X14369ZA. book 47 
						

							 
Copyright: 
This material is copyrighted by Panasonic Communications (Malaysia) Sdn. Bhd., 
and may be reproduced for internal use only. All other reproduction, in whole 
or in part, is prohibited without the written consent of Panasonic 
Communications (Malaysia) Sdn. Bhd. 
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America 
One Panasonic Way, Secaucus, New Jersey 07094 
Panasonic Sales Company,
Division of Panasonic Puerto Rico, Inc. 
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985 
If you need assistance with setup or operation; 
1 
Visit our website: http://www.panasonic.com/consumersupport 
2 
Contact us via the web at: http://www.panasonic.com/contactinfo 
3 
Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855 
When you ship the product 
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom, to the outside of the carton. 
Symptom 
• Send the unit to an authorized servicenter, prepaid and adequately 
insured.
• Do not send your unit to the Panasonic Consumer Electronics Company 
listed below or to executive or regional sales offices. These locations do 
not repair consumer products. 
PQQX14369YA 
   
F1204-1124 
 
If you need assistance with the setup or operation, 
please call 1-800-211-PANA(7262)
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
D
E-PQ Q X14369ZA. book 48