Panasonic Home Network_system_ Users Guide
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Accessing while away from home If a mobile device is accessing the system while away from home (i.e., accessing from a different network) R The next mobile device that tries to access the system while away from home will be allowed to access the system; the mobile device that was previously accessing the system will be disconnected. R For mobile devices accessing at home, certain settings and features may be temporarily unavailable. Camera features (while accessing at home) If a mobile device is viewing a camera There are no limitations on other mobile devices. If a mobile device is recording camera images R Other mobile devices cannot record images from that camera. R Other mobile devices cannot play or erase that recording. If a mobile device is talking to a camera R Other mobile devices cannot talk to that camera. R Other mobile devices cannot change settings for that camera. If a mobile device is changing a camera’s settings R Other mobile devices cannot talk to that camera. R Other mobile devices cannot change settings for that camera. R Other mobile devices cannot change smart control settings. R Other mobile devices cannot use phone features. R Landline calls can be received but not made. R Other settings and features may be temporarily unavailable. Sensor features (while accessing at home) If a mobile device is accessing the system’s sensor features There are no limitations on other mobile devices. Smart plug features (while accessing at home) If a mobile device is accessing smart plug features R Other mobile devices cannot use smart plug features. R Other mobile devices cannot change camera settings. R Other mobile devices cannot change smart control settings. R Other mobile devices cannot use phone features. R Landline calls can be received but not made. R Other settings and features may be temporarily unavailable. Phone features (while accessing at home) If a mobile device is accessing certain phone features (talking on the landline, accessing the call log, etc.) R Other mobile devices cannot use those features. R Other mobile devices cannot use smart plug features. R Other mobile devices cannot change camera settings. R Other mobile devices cannot change smart control settings. R Landline calls can be received but not made. R Other settings and features may be temporarily unavailable. System setup features (while accessing at home) If a mobile device is accessing certain system setup features (settings, smart control, etc.) R Other mobile devices cannot use certain system setup features. 31 Using the app
RLandline calls can be received but not made. R Other settings and features may be temporarily unavailable. Exiting and logging out Exiting the app Use this procedure to exit the app. iPhone, iPad Use the standard iOS method for exiting an app. Android devices Use the standard Android method for exiting an app. From the app’s home screen, you can also open the options menu ( “Displaying the options menu”, Page 30) and then tap [Exit]. Logging out while away from home To log out of the system while away from home (i.e., when your mobile device is accessing the hub while connected to a different network), press your mobile device’s home button or power button. From the app’s home screen, you can also open the option menu ( “Displaying the options menu”, Page 30) and then tap [Logout] (iPhone, iPad) or [Exit] (Android devices). Confirming system status (overview) The system can provide information about system status in a variety of ways. – Displaying status notifications on your mobile device using your mobile device’s notifications features ( “Status notifications”, Page 32) – Displaying animations and messages in the [Home Network] app home screen ( “Confirming status in the [Home Network] app home screen”, Page 34) – Lighting the LED indicators on each device ( “Device LED indicators”, Page 34) – Notifying you by telephone when the alarm system is triggered ( “Alert by phone call”, Page 41) – Sounding an alert using the hub’s speaker when the alarm system is triggered – Sounding a siren or flashing a siren’s strobe light when the alarm system is triggered Status notifications The system uses status notifications to give you feedback about how the system is functioning. Details vary depending on system settings and the type of mobile device you are using. Enabling and disabling status notifications See “Notification settings”, Page 85. Alert tone The app sounds an alert tone when your mobile device receives a notification from the system. The volume is determined by your mobile device’s alert volume setting. Status notifications for iPhone, iPad The system provides information about system status by displaying status notifications and error messages in the iOS Notifications Center. 32 Using the app
Status notifications for Android devices The system provides information about system status by displaying status notifications, error messages, and the following icons in your mobile device’s status bar and notifications panel.Window sensor was triggeredDoor sensor was triggeredMotion sensor was triggeredWater leak sensor was triggeredCamera motion sensor was triggeredCamera audio and video are being recordedIndoor camera sound sensor was triggeredIndoor camera temperature sensor was triggeredSmart plug overcurrent or overwattage sensor was triggeredSmart plug on/off errorApp is connected to hub *1App is not connected to hub *1Landline call is being receivedThis mobile device is talking on a landline call or has a landline call on holdAnother handset or mobile device is talking on a landline call or has a landline call on holdLandline call was missedNew answering system message was recordedNew landline voicemail service message was recordedDevice is out of range of the hubDevice is malfunctioningAnother user is using the deviceHub is busyHub’s date and time setting was corrected after a power outage33 Using the app
Device was registered to the hubArm mode was changedEntry delay countdown in effectOutdoor camera is too cold *1 You can disable these icons from being displayed in your mobile device’s status bar, if desired( “[Connection Status Icon] (Android devices only)”, Page 88). Confirming status in the [Home Network] app home screen The system can provide information about system status by displaying animations and messages in the [Home Network] app home screen. The icons shown below are animated in the following situations. Camera audio and video are being recorded, indoor camera sound sensor was triggered, or indoor camera temperature sensor was triggeredStandalone sensor (window/door sensor, motion sensor, etc.) or camera motion sensor was triggeredSmart plug overcurrent or overwattage sensor was triggered, or the smart plug could not turn on or off properly Device LED indicators The system can provide information about the status of each device by turning on the device’s LED indicator. Meaning of symbols used in this section Indicator offIndicator litIndicator blinking slowlyIndicator blinkingIndicator blinking quicklyIndicator blinking very quicklyIndicator blinking slowly in two colors34 Using the app
Indicator blinking in two colors Hub LED indicator OffNo power, or LED indicator is turned off *1GreenNormal operation, connected to wireless router Registration mode Hub is searching for wireless routerGreen and yellowHub is starting upRedAlarm system is armed Alarm system was triggeredYellowInitial setup required Initial setup in progress, mobile device connected Initial setup is starting *1 You can configure the hub so that its LED indicator does not light in most states. See “General settings”, Page 87. Camera LED indicator OffNo power, or LED indicator is turned off *1GreenNormal operationRegistration modeRedMotion detected*2Live images are being viewed or recordedCamera is out of range of the hub, or device malfunctionOrangeCamera is not registered to a hub *1 You can configure the camera so that its LED indicator does not light in most states. See “Setting device profiles (device names, locations, and other settings)”, Page 83. *2 The LED indicator does not light when the indoor camera’s temperature sensor is triggered. Motion sensor LED indicator The LED indicator on the motion sensor does not light during normal operation. You can press and check the LED indicator to confirm the sensor’s status. OffNo battery power35 Using the app
GreenNo motion detectedRegistration mode (you pressed and held )RedMotion detectedSensor is out of range of the hub, or is not registered to a hub Note: R After pressing and confirming the sensor’s status, press again to turn off the LED indicator and conserve battery power. Window/door sensor LED indicator The LED indicator on the window/door sensor does not light during normal operation. You can press and check the LED indicator to confirm the sensor’s status. OffNo battery powerGreenWindow/door is closedRegistration mode (you pressed and held )RedWindow/door is openSensor is out of range of the hub, or is not registered to a hub Note: R After pressing and confirming the sensor’s status, press again to turn off the LED indicator and conserve battery power. Water leak sensor LED indicator The LED indicator on the water leak sensor does not light during normal operation. You can press and check the LED indicator to confirm the sensor’s status. OffNo battery powerGreenNo water detectedRegistration mode (you pressed and held )RedWater detectedSensor is out of range of the hub, or is not registered to a hub Note: R After pressing and confirming the sensor’s status, press again to turn off the LED indicator and conserve battery power. 36 Using the app
Siren LED indicatorOffNo power, or LED indicator is turned off*1GreenNormal operationRegistration mode (you pressed and held )RedSensor is out of range of the hub, or is not registered to a hubAlarm system was triggered *1 You can configure the siren so that its LED indicator does not light in most states. See “Setting device profiles (device names, locations, and other settings)”, Page 83. Smart plug LED indicator OffNo power, smart plug is off, or LED indicator is turned off *1GreenSmart plug is onRegistration modeRedSmart plug is out of range of the hub, or is not registered to a hubConnected electric device is drawing too much current or wattage *2 *1 You can configure the smart plug so that its LED indicator does not light in most states. See “Setting device profiles (device names, locations, and other settings)”, Page 83. *2 In this case, the smart plug will turn off automatically. To turn the smart plug on again, disconnect it from the power outlet, disconnect the connected electric device, and then connect it again. Alarm system features (overview) You can use the system as an alarm system. When the alarm system is triggered, such as when motion is detected or when a window or door is opened, the system can: – send a notification to your mobile devices ( “Status notifications”, Page 32) – call a pre-programmed phone number (such as your mobile phone or work phone) and play a message to alert you to the situation ( “Alert by phone call”, Page 41) – execute a smart control scenario, such as recording camera images or turning on a smart plug ( “Smart control features (overview)”, Page 42) Important: R This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. Arm modes You can arm and disarm the alarm system by changing the arm mode. When the alarm system is disarmed, all alarm system features are disabled. 37 Using the app
Sensors that can be used to trigger alarm system features The following sensors can be used to trigger alarm system features. – Window sensors and door sensors (KX-HNS101) – Motion sensors (KX-HNS102) – Water leak sensors (KX-HNS103) – Built-in motion sensors in outdoor cameras (KX-HNC600) – Built-in motion sensors in indoor cameras (KX-HNC200, KX-HNC210) Note: R The following sensors cannot be used to trigger alarm system features. – Built-in sound and temperature sensors in indoor cameras (KX-HNC200, KX-HNC210) – Built-in overcurrent and overwattage detection sensor in smart plugs (KX-HNA101) Triggering the alarm system The following explains what is needed to trigger the alarm system, and what happens when a sensor is triggered while the alarm system is armed. 1 The sensor must be enabled for the current arm mode in order for it to be triggered. You can also select whether or not the sensor uses entry time (explained below). R See “Alarm system settings”, Page 39. R Water leak sensors are always enabled regardless of the current arm mode. They cannot be disabled and they are not subject to entry time or exit time. 2 The alarm system must be armed in order for it to be triggered. R See “Arming and disarming the alarm system”, Page 39. R If the current arm mode is [Arm: Away], exit time is in effect beginning when the arm mode was set. During this time, sensors cannot be triggered; this gives you time to leave the house after arming the alarm system. The exit delay alert sounds during this time. Once exit time runs out, the alarm system is armed. 3 The sensor makes a detection (a door sensor detects that its door was opened, a motion sensor detects motion, etc.). R If the sensor is configured to use entry time, entry time is in effect beginning when the sensor was triggered. During this time, the system responds as follows. – The hub sounds an alert (i.e., entry delay alert). – The system sends a notification to your mobile devices (i.e., entry delay start notification). This feature can be disabled ( “Notification settings”, Page 85). – The event (i.e., entry delay start) is logged in the sensor’s history. R If the alarm system is not disarmed before entry time runs out, the alarm system will be triggered. 4 The alarm system is triggered. The system responds as follows. – The hub sounds an alert. – The siren sounds and flashes according to its settings (see “Setting device profiles (device names, locations, and other settings)”, Page 83). – The system sends a notification to your mobile devices. This feature can be disabled ( “Notification settings”, Page 85). – The event is logged in the sensor’s history. 5 If the alert by phone call feature is enabled, the hub calls the pre-programmed phone number. R See “Alert by phone call”, Page 41. R If you cancel the alert ( “Canceling an alert”, Page 39), the alert by phone call feature will be canceled for the current event. 6 If the sensor is configured to execute a smart control scenario, the scenario starts. R See “Smart control features (overview)”, Page 42. 38 Using the app
Canceling an alert When the alarm system is triggered, you can confirm the triggered event in the [Home Network] app home screen or by using your mobile device’s notification features. If the sensor alert screen is displayed, tap [Stop] to cancel the alert. If the [Dismiss] icon is displayed while viewing live images from a camera, tap [Dismiss] to cancel the alert. Arming and disarming the alarm system The alarm system features three modes. You can use the icons displayed at the top of the [Home Network] app home screen to confirm or change the current arm mode. Arm: At Home Use this mode when someone is at home. When this mode is selected, the following sensors are enabled and disabled by default. You can change these settings if desired ( “Alarm system settings”, Page 39). – Window sensors and door sensors: Enabled – Motion sensors: Disabled – Water leak sensors: Enabled and cannot be disabled – Indoor camera motion detection features: Disabled – Outdoor camera motion detection features: Disabled Arm: Away Use this mode when no one is at home. When this mode is selected, the following sensors are enabled and disabled by default. You can change these settings if desired ( “Alarm system settings”, Page 39). – Window sensors and door sensors: Enabled – Motion sensors: Enabled – Water leak sensors: Enabled and cannot be disabled – Indoor camera motion detection features: Disabled – Outdoor camera motion detection features: Enabled Disarm Use this mode when alarm system features are not needed. Water leak sensors are always enabled, even when this mode is selected. All other sensors are disabled when this mode is selected. Confirming the current arm mode The icons displayed near the top of the home screen indicate the current arm mode. See “Arm mode icons”, Page 28 for details. Changing the current arm mode Tap the icon of the desired arm mode at the top of the [Home Network] app home screen. Alarm system settings You can customize settings for [Arm: At Home] mode and [Arm: Away] mode to suit your needs. 1 From the [Home Network] app home screen, tap [Settings]. 2 Tap [Arm Settings] . 3 Select which type of settings you want to change. – [Arm Settings (At Home)] : The settings you change will be applied when the arm mode is set to [Arm: At Home] . 39 Using the app
–[Arm Settings (Away)] : The settings you change will be applied when the arm mode is set to [Arm: Away] . – [Alert by Phone Call] : See “Alert by phone call”, Page 41. – [Change Arm PIN] : See “Alarm system PIN”, Page 42. 4 Select the desired setting. 5 Change the settings as desired. R Each setting is explained in this section. 6 Follow the on-screen instructions. Enabling and disabling individual sensors While configuring the settings for an arm mode, tap the name of the desired sensor and then select the desired operating mode. – [Enable] : This setting enables the selected sensor during the corresponding arm mode. – [Enable (Entry Delay)] : This setting is the same as when [Enable] is selected, but an entry delay is also applied. For more information, see “Entry delay time and alert volume (available for [Arm: Away] mode and [Arm: At Home] mode)”, Page 40. – [Disable] : This setting disables the selected sensor during the corresponding arm mode. Exit delay time and alert volume (available for [Arm: Away] mode only) The exit delay can give you time to leave the house before the alarm system is armed. This setting determines the amount of time. When you change the arm mode to [Arm: Away], the exit delay begins counting down. During this time, the alarm system cannot be triggered. Setting the exit delay time Tap the current time setting, select the desired time, and then tap [OK]. Setting the exit delay alert volume The hub sounds an alert while the exit delay is counting down. To adjust the volume, tap , select the desired volume, and then tap [OK]. While adjusting this setting, the alert will sound from the hub so that you can confirm what the alert sounds like and its volume. Note: R This setting is only available when [Arm Settings (Away)] is selected in step 3, page 39. Entry delay time and alert volume (available for [Arm: Away] mode and [Arm: At Home] mode) The entry delay can give you time to disarm the alarm system when you return home. This setting determines the amount of time. If a sensor is configured to use the entry delay, the entry delay begins counting down when the sensor makes a detection. If the alarm system is disarmed before this time runs out, the detection is ignored. If the alarm system is not disarmed before the entry delay time runs out, the alarm system is triggered. Setting the entry delay time Tap the current time setting, select the desired time, and then tap [OK]. Setting the entry delay alert volume The hub sounds an alert intermittently while the entry delay is counting down. To adjust the volume, tap , select the desired volume, and then tap [OK]. While adjusting this setting, the alert will sound from the hub so that you can confirm what the alert sounds like and its volume. Alert duration time and alert volume The hub sounds an alert when the alarm system is triggered. This setting determines how long the alert will sound. 40 Using the app