Panasonic Home Network_system_ Users Guide

1Press and hold the 3 registration buttons on the side of the hub and the  Wi-Fi SETUP button on the
back of the hub at the same time (4 buttons total) until the hub’s LED indicator blinks in green and yellow.
2 Wait for the hub’s LED indicator to light in yellow.
3 From the  [Home Network]  app home screen, open the options menu (see  “Displaying the options
menu”, Page 30).
4 Tap  [Deregistration from Hub]  ®  [OK] .
5 Follow the initial setup procedure (see  “Initial setup”, Page 20).
Storing your...

Resetting the app’s settings
Important:
R After resetting the app’s settings, your mobile device will not be able to access the system. Refer to the
following after performing this procedure.
If the hub’s LED indicator is lit in yellow
Perform the procedure described in  “Initial setup”, Page 20.
If the hub’s LED indicator is lit in green or red
Perform the procedure described in  “Registering other mobile devices to the hub”, Page 23.
1 From the  [Home Network]  app home screen, open the options menu...

Copyright information
R Preset melodies used in certain products in this product series © 2014 Copyrights Vision Inc. Used
with permission.
Open source software information
R Parts of this product use open source software supplied based on the relevant conditions of the Free
Software Foundation’s GPL and/or LGPL and other conditions. Please read all license information and
copyright notices related to the open source software used by this product. This information is
available at the following web page:...

If you experience any trouble while using the system, the following information will solve most problems.
If the trouble persists, refer to the appropriate section in this chapter according to the trouble you are
experiencing.
For the latest troubleshooting information, visit {{"www.panasonic.net/pcc/support/tel/
homenetwork/"|tolink("http://www.panasonic.net/pcc/support/tel/homenetwork/")}}.
Power
Use these steps to make sure that each of your system devices are receiving power.
1 Make...

3Make sure your devices are registered to the hub. Register them if they are not ( “Registering
devices”, Page 83).
→ Cameras
Check the camera list ( “Viewing the camera list”, Page 50). If a camera is displayed in the camera
list, it is registered; if it is not displayed, it is not registered.
→ Sensors
Press the sensor’s registration button. If the sensor’s LED indicator lights in red or green, the
sensor is registered; if it blinks in red, the sensor is not registered.
→ Sirens
If the siren’s LED...

→ Deregister your mobile device ( “Deregistering devices”, Page 83) and register it again ( “Registeringother mobile devices to the hub”, Page 23).
[The hub is not responding. Use another handset to cancel the registration.] is displayed
Error code: E2-04
R There was a problem when deregistering your mobile device.
→ Use a cordless handset or another mobile device to deregister the mobile device from the hub.
[The hub is not responding.] is displayed
Error code: E3-01
R There is a communication problem....

RIf you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi
settings using the WPS feature of your wireless router.
→ See  “Configuring the hub using your wireless router’s WPS feature”, Page 97.
Configuring the hub using your wireless router’s WPS feature
If you continue to have trouble performing initial setup, you may be able to configure the hub’s Wi-Fi
settings using the WPS feature of your wireless router.
Note:
R This procedure requires a wireless router...

→ If you pause for too long while operating certain features, the system will cancel the operation sothat other users can access the system. Try again.
[Deregistered by other user] is displayed
R Another user deregistered your mobile device.
→ Register your mobile device to the hub again ( “Registering other mobile devices to the hub”, Page 23).
[The hub is not responding.] is displayed
R The hub is not turned on.
→ Make sure the hub is connected to a power outlet.
R The hub’s firmware is being updated....

→ Adjust the date and time setting ( “[Time Adjustment] setting”, Page 87).
Sometimes I cannot access the system while at home
R There is too much traffic on your home network.
→ Wait for network traffic to decrease.
→ Refer to the operating instructions included with your wireless router for other possible solutions.
R Your mobile device is discovering too many nearby wireless networks.
→ Move your mobile device closer to your wireless router.
R Your mobile device has too many wireless networks stored...

→ If many notifications were sent from the hub in a short time, notifications may be received late. Thisis a characteristic your mobile device’s notifications service.
The siren stops sounding or flashing before I cancel an alert
R When the alarm system is triggered, the hub signals the siren to begin sounding or flashing its strobe
light. If the alert has not been canceled, the hub signals the siren to stop sounding or flashing 1 minute
later. If for some reason the hub cannot signal the siren, the...