Panasonic Home Network_system_ Users Guide

Smart plugs stay on longer than they should be
R If you configure a smart control scenario to turn on a smart plug when triggered by a sensor, and if the
sensor is triggered multiple times, the smart plug may stay turned on longer than anticipated.
→ This is not a malfunction. The smart plug stays turned on for the set amount of time each time the sensor is triggered. If the sensor is triggered again before the previous “power on” time ends, the
smart plug may stay turned on longer than you anticipated....

→ Format the card ( “SD card formatting”, Page 59).
R You just inserted the SD card into the hub.
→ Wait and try again.
[Failed] is displayed
R An error occurred while saving the picture.
→ Check all connections and try again.
Colors in camera images appear different from normal
R The camera is aimed at a dark location, or it is nighttime.
→ If there is not adequate light to illuminate the subject, such as at night, the camera automatically switches to night vision mode. In this case, colors may appear...

– Areas where animals move in a limited area, such as birds in a nest or small animals close to theground
– Areas where brightness significantly, such as when shadows form in the afternoon, lights turn on at night, or vehicles pass by at night with their headlights or brakelights on
You can prevent these false detections by adjusting the position of the camera, by limiting the
detection area so that the camera ignores motion in unneeded areas of the camera’s image
( “Detection area”, Page 58), or by...

→ Arm the alarm system ( “Arming and disarming the alarm system”, Page 39).
R The sensor is not enabled for the current arm mode.
→ Change the settings for the current arm mode ( “Alarm system settings”, Page 39).
R The desired feature is not enabled.
→ Temperature alert (indoor cameras only) and sound alert (indoor camera only) do not function as part of the alarm system. Make sure the desired feature is enabled ( “Temperature alert (indoor
cameras only)”, Page 55,  “Sound alert (indoor cameras only)”,...

→ Connect your mobile device to the same wireless router as the hub.
R The hub is not connected to your landline.
→ Connect the hub to your landline. Refer to the System Setup Guide included with your hub.
R There are more than 4 mobile devices registered to the hub.
→ 8 mobile devices can be registered to the hub, however, only the first 4 can use phone features. If you want to use phone features with an additional mobile device, use the following procedure.
1. Deregister the mobile device that you want...

Compatible environments
For best results when viewing this document, we recommend the following environments.
When using a computer
– Internet Explorer 9 or later
– Firefox, latest version
– Google Chrome, latest version
– Safari 4.1 or later
When using a mobile device
– iOS 6.0 or later
– Android 4.1 or later
Note:
R Internet Explorer 8 and earlier versions are not supported.
R Some content may not be displayed properly when using Android 4.0.
Terms used in this document
R The hub supports microSD and...

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Notes 

 PNQP1107MA/A_eng   CC1014WK12016