Panasonic Home Communication System Cordless Handset Kx-tha11 2line Operating Instructions

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp51
Caller ID
Answering system
ProblemCause & solution
The handset does not 
display the caller’s name 
and/or phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
LThe name display service may not be available in some 
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information 
(page 24).
LIf a call is being transferred to you, the caller information 
is not displayed.
The handset does not 
announce the displayed 
caller names.LThe handset’s ringer volume is turned off. Adjust it 
(page 31).
LThe Talking Caller ID feature is turned off. Turn it on 
(page 34).
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 35).
LYou need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrect 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 26).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
company and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone company again to activate this specific 
service, even if you already subscribed to both Caller ID 
and Call Waiting with Caller ID services (CWID).
ProblemCause & solution
I cannot operate the 
answering system.LSomeone is operating the answering system.
LIf other users are talking on a conference call, you 
cannot operate the answering system. Try again later.
The message indicator 
on the handset flashes.LNew messages have been recorded. Listen to the new 
messages (page 37).
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52For assistance, please visit http://www.panasonic.com/phonehelp
Battery recharge
ProblemCause & solution
I charged the battery fully, 
but 3 continues to 
flash, or 4 is 
displayed.LThe battery may need to be replaced with a new one 
(page 10).
The handset display is 
blank.LConfirm that the battery is properly installed.
LFully charge the battery (page 9).
THA11.book  Page 52  Tuesday, March 7, 2006  5:56 PM 
						

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FCC and other information
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void the 
user’s authority to operate this device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
THA11.book  Page 53  Tuesday, March 7, 2006  5:56 PM 
						

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54For assistance, please visit http://www.panasonic.com/phonehelp
CAUTION:
Installation
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and is 
easily accessible.
Battery
To reduce the risk of fire or injury to 
persons, read and follow these 
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a 
fire. They may explode. Check with local 
waste management codes for special 
disposal instructions.
LDo not open or mutilate the battery(ies). 
Released electrolyte is corrosive and 
may cause burns or injury to the eyes or 
skin. The electrolyte may be toxic if 
swallowed.LExercise care when handling the 
battery(ies). Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the battery(ies), otherwise 
a short circuit may cause the battery(ies) 
and/or the conductive material to 
overheat and cause burns.
LCharge the battery(ies) provided, or 
identified for use with the product only, in 
accordance with the instructions and 
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical 
shock, do not expose the product to rain 
or any type of moisture.
LUnplug the product from power outlets if 
it emits smoke, an abnormal smell, or 
makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has stopped 
and contact the Panasonic Call Center 
at 1-800-211-PANA (1-800-211-7262).
Medical
LConsult the manufacturer of any 
personal medical devices, such as 
pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. (The product 
operates in the frequency range of 2.402 
GHz to 2.48 GHz, and the power output 
is 125 mW (max.).) Do not use the 
product in health care facilities if any 
regulations posted in the area instruct 
you not to do so. Hospitals or health care 
facilities may be using equipment that 
could be sensitive to external RF (radio 
frequency) energy.
FCC RF Exposure Warning:
The product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. The handset 
may be carried and operated with only 
the specific provided belt-clip. Other non-
tested belt-clips or similar body-worn 
accessories may not comply and must 
be avoided. The product must not be 
collocated or operated in conjunction 
with any other antenna or transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way, 
Secaucus, New Jersey 07094
Phone number: 1-800-211-PANA (1-800-
211-7262)
FCC Warning:
To ensure compliance with FCC 
emissions limits, use only the included 
USB cable with the ferrite core when 
connecting the unit to a computer.
THA11.book  Page 54  Tuesday, March 7, 2006  5:56 PM 
						

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Notice
THA11.book  Page 55  Tuesday, March 7, 2006  5:56 PM 
						

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56For assistance, please visit http://www.panasonic.com/phonehelp
Specifications
Handset
Charger
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
LThe Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use 
of such marks by Panasonic is under license. Operating environment5 °C – 40 °C (41 °F – 104 °F)
Frequency2.402 GHz – 2.48 GHz
Bluetooth complianceBluetooth wireless technology 1.2
DimensionsApprox. height 159 mm x width 49 mm x depth 35 mm
(6
1/4 inches x 115/16 inches x 13/8 inches)
Mass (Weight)Approx. 170 g (0.37 lb.)
Power output125 mW (max.)
Power supplyNi-MH battery (3.6 V, 830 mAh)
InterfaceUSB: 1.1
DimensionsApprox. height 71 mm x width 88 mm x depth 99 mm
(2
13/16 inches x 315/32 inches x 329/32 inches)
Mass (Weight)Approx. 110 g (0.24 lb.)
Power consumptionStandby: Approx. 1.5 W
Maximum: Approx. 6.5 W
Power supplyAC adaptor (120 V AC, 60 Hz)
THA11.book  Page 56  Tuesday, March 7, 2006  5:56 PM 
						

							✄
Useful Information
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Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product prepaid during the Limited Warranty period. This Limited 
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts 
(cabinet). This Limited Warranty only applies to products purchased and serviced in 
the United States or Puerto Rico. This Limited Warranty is extended only to the 
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
prepaid to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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58For assistance, please visit http://www.panasonic.com/phonehelp
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, bug infestation, 
mishandling, misapplication, alteration, faulty installation, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line surge, 
lightning damage, modification, introduction of sand, humidity or liquids, 
commercial use such as hotel, office, restaurant, or other business or rental use of 
the product, or service by anyone other than a Factory Servicenter or other 
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
THA11.book  Page 58  Tuesday, March 7, 2006  5:56 PM 
						

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Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277. Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
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							Useful Information
60For assistance, please visit http://www.panasonic.com/phonehelp
Direct command chart/programming index
Important:
LYou can program each feature directly by using feature codes.
Press {MENU} (center of joystick), {#}, then press the desired feature code.
Note:
LWhen you find “*1” or “*2” in the following table, refer to the corresponding note below.
*1 If you program the following features using one of the units, you do not need to program 
the same item using another unit.
*2 If you reset the base unit, the marked features are reset to their default settings. To 
reset the base unit, see its operating instructions.
Telephone
FeatureFeature 
codeDefault settingBase 
reset*2Page
Auto edit
(Caller ID number auto edit){2}{1}{4}Onr35
Auto talk{2}{0}{0}Off–34
Caller list{2}{1}{3}––25
Customer support{6}{8}{0}––36
Customize ring{1}{6}{6}––32
Date and time
*1{1}{0}{1}12.31.2006–33
Deregistration
(Deregistering a handset){1}{3}{1}––15
Display
(Display language){1}{1}{0}Englishr16
Registration
(Handset registration){1}{3}{0}––15
Interrupt tone{2}{0}{1}2r33
Key tone{1}{6}{5}On–34
LCD contrast
(Display contrast){1}{4}{5}Level 3r34
Line select{2}{5}{0}Autor35
Message alert{3}{4}{0}Off–39
Phonebook{2}{8}{0}––21
Ring color{2}{3}{5}Color 1–33
Ringer tone{1}{6}{1}Line 1: Tone 1 
Line 2: Tone 2r31
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