Panasonic Home Communication System Cordless Handset Kx-tha11 2line Operating Instructions

							Using a Cellular Phone with this Unit
For assistance, please visit http://www.panasonic.com/phonehelp41
Viewing the caller list and 
calling back
If you receive a call via cellular line, caller 
information is logged in the caller list with 
y.
1{MENU} (center of joystick) i G 
i {SELECT}
2Push {^} or {V} to select the desired 
caller information indicated by y.
3{CALL} i {CELL}
LIf you registered only one cellular 
phone, skip to step 5.
4Select the desired cellular phone. i 
{SELECT}
5When you finish talking, press {OFF}.
Note:
LIf the cellular line is already being used 
or you want to select the land line, select 
the desired line by pressing {LINE1} or 
{LINE2} instead of {CELL}.
Putting a cellular call on hold
Press {HOLD} 2 times during a cellular 
call.
LTo return to the call, press {C}.
Note:
LIf a call is kept on hold for more than 6 
minutes, an alarm tone starts to sound. 
After 4 additional minutes on hold, the 
call is disconnected.
Using the land line during a 
cellular call
Holding a cellular call to make or 
answer a land line call
Example: If you are on a cellular line call
1To put the cellular call on hold, press 
{HOLD} 2 times.
2To make a land line call, dial the phone 
number, then press {LINE1} or 
{LINE2}.
To answer a land line call, press 
{LINE1} or {LINE2}.
3When you finish talking, press {OFF} to 
end the land line call.
4To return to the cellular call, press 
{C}.
Holding a land line call and make or 
answer a cellular call
Example: If you are on a land line call
1To put the land line call on hold, press 
{HOLD} 2 times.
2To make a cellular call
– If you have registered only one 
cellular phone, dial the phone 
number, then press {CELL}.
– If you have registered more than one 
cellular phone, dial the phone 
number, then press {CELL}. Select 
the desired cellular phone, then press 
{SELECT}.
To answer a cellular call
Press {CELL}.
3To return to the land line call, press the 
line button that is flashing on the 
handset.
LThe cellular call ends.
THA11.book  Page 41  Tuesday, March 7, 2006  5:56 PM 
						

							Using a Cellular Phone with this Unit
42For assistance, please visit http://www.panasonic.com/phonehelp
Ringer settings for cellular calls
Important:
LYou must register your cellular phone to 
the base unit before programming.
Ringer volume
You can change the ringer volume heard 
when a cellular call is received.
1{MENU} (center of joystick) i f 
i {SELECT}
2“Ringer for cell” i {SELECT}
3“Ringer volume” i {SELECT}
4Select the desired volume. (Default: 
High) i {SAVE} i {OFF}
Note:
LWhen the ringer volume is set to off for a 
cellular line, “Ringer off” is not 
displayed in standby mode and the 
handset does not ring for cellular calls.
Ringer tone
You can change the ringer tone heard 
when a cellular call is received.
1{MENU} (center of joystick) i f 
i {SELECT}
2“Ringer for cell” i {SELECT}
3“Ringer tone” i {SELECT}
4Select the desired item. (Default: “Tone 
3”) i {SAVE} i {OFF}
Note:
LIf you erase a customized ring for 
cellular call, “Tone 3” (default) is used 
instead of that ringer tone.
Transferring a cellular call
Cellular calls can be transferred between 
the handset and the base unit, and 
between the handset and another 
compatible Panasonic unit (KX-THA11/
KX-THA12/KX-THA16/KX-THA17).
Transferring a cellular call
1During a cellular call, press 
{INTERCOM} to put the call on hold.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {8}).
LIf you do not wish to announce the 
transfer, skip to step 4.
3Wait for the paged party to answer.
LIf the paged party does not answer, 
press {C} to return to the cellular 
call.
4To complete the transfer, press {OFF}.
Note:
LIf the paged party does not answer 
within 1 minute after you hang up, your 
extension rings and the call is returned 
to your phone. You can speak to the 
caller again by pressing {C} on the 
handset.
LTo transfer a cellular call to the 
answering system, see page 28.
Answering a transferred cellular call
Press {C} to answer the page.
LAfter the paging party hangs up the call, 
you can take the transferred call.
Note:
LIf the paging party hangs up before you 
answer the page, “Incoming call” is 
displayed. Press {C} to take the 
transferred call.
THA11.book  Page 42  Tuesday, March 7, 2006  5:56 PM 
						

							Using a Cellular Phone with this Unit
For assistance, please visit http://www.panasonic.com/phonehelp43
Conference calls
Conference call with a cellular call and 
land line call
While you are talking on a cellular call, you 
can make or answer a 2nd call on the land 
line, and then combine the calls to 
establish a conference call.
1During a cellular call, press {HOLD} 2 
times.
2To answer a land line call, press 
{LINE1} or {LINE2}.
To make a land line call, press {LINE1} 
or {LINE2}, then dial the phone 
number.
3When the land line call is connected, 
press {CONF} to make a conference 
call.
LTo hang up only one line, press the 
desired line button or {CELL} for the 
party with which you want to continue 
talking.
LTo put both lines on hold, press 
{HOLD}. To talk only with the land 
line caller, press the desired line 
button. To talk only with the cellular 
caller, press {C}. To resume both 
lines, press {CONF}.
Conference call with a cellular call and 
an intercom call
While you are talking on a cellular call, one 
more extension can join the conversation 
and establish a conference call.
1During a cellular call, press 
{INTERCOM}.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {8}).
3When the paged party answers, press 
{CONF} to make a conference call.
LTo leave the conference, press 
{OFF}. The other 2 parties can 
continue the conversation.
Note:
LThe cellular call can be put on hold by 
pressing {HOLD}. Only the person who 
placed the call on hold can resume the 
full conference by pressing {CONF}.
THA11.book  Page 43  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
44For assistance, please visit http://www.panasonic.com/phonehelp
Connecting the USB cable to the handset
By connecting the USB cable to the USB port, you can use this unit to:
– use MULTI TALK V USB Utility with your computer.
– access to the Internet with your computer.
System requirements for your computer
The following system requirements must be met in order to use the MULTI TALK V 
software.
Trademarks
LMicrosoft and Windows are either registered trademarks or trademarks of Microsoft 
Corporation in the United States and/or other countries.
LPentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in 
the United States and/or other countries.
LScreen shots are reprinted with permission from Microsoft Corporation.
LAll other trademarks identified herein are the property of their respective owners.
ItemDescription
Operating SystemMicrosoft
® Windows® 98SE, Microsoft Windows Me, 
Microsoft Windows 2000, or Microsoft Windows XP
CPUFor Windows 98SE and Windows Me: Pentium
® 166 MHz 
or faster
For Windows 2000: Pentium 200 MHz or faster
For Windows XP: Pentium 300 MHz or faster
RAMFor Windows 98SE and Windows Me: 64 MB (128 MB or 
more recommended)
For Windows 2000 and Windows XP: 128 MB
HDD50 MB available disk space
Resolution800 x 600 or higher resolution display
OthersUSB interface: 1.1
Video adaptor with high color (16 bit) or higher
CD-ROM drive
10/100 Mbps network card installed (necessary for LAN 
interface users)
Browser: Internet Explorer 5.0 or later (necessary when 
monitoring the cordless camera)
THA11.book  Page 44  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp45
Wall mounting
The charger can be mounted on the wall.
Drive the screws (not included) into the 
wall using the wall template as a guide, 
then mount the charger securely on the 
screws.
Connect the AC adaptor to power outlet 
(page 9).
Note:
LMake sure the screws are securely 
fastened to the wall.
Belt clip
You can hang the handset on your belt or 
pocket using the included belt clip.
To attach the belt clip
To remove the belt clip (120 V AC,
 60 Hz)
Screws25.2 mm 
(1 inch)
Wall mount template for the charger
25.2 mm 
(1 inch)
THA11.book  Page 45  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
46For assistance, please visit http://www.panasonic.com/phonehelp
Headset (Optional)
Connecting the corded headset
Connecting a headset to the handset allows hands-free phone conversations. Please use 
only a Panasonic headset (page 4).
LHeadset shown is KX-TCA86.
Switching a call between headset and handset speakerphone
To switch to the handset speakerphone, press {s}. To return to the headset, press {C}.
THA11.book  Page 46  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp47
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause & solution
BusyLThe called handset or base unit is in use.
LOther users are using the line(s). Wait until the line 
button light or the line status icon goes out.
LPrivacy mode is on for the call you tried to join (page 
29).
LThe handset or base unit you tried to copy phonebook 
items to is in use.
LThe handset you are calling is too far from the base unit.
Denied
Turn access on at 
device.LThe monitor feature is turned off on the destination 
handset or base unit and the room cannot be monitored 
(page 30).
Error!!LThe handset’s registration or deregistration has failed. 
Move the handset and the base unit away from the 
electrical appliances and try again.
LAnother handset or base unit user tried to send 
phonebook items to you but there was an error. Have 
the other user re-send the items to you (page 23).
Error!!
8 handsets have 
already been 
registered.L8 handsets have already been registered to the base 
unit. The deregistered handset number is still retained 
in the base unit. To register an additional handset, see 
the operating instructions included with your base unit. 
---Incomplete---LThe destination unit’s phonebook memory is full. Erase 
unnecessary items from the destination unit’s 
phonebook (page 22). 
LThe destination unit is out of area.
LThe destination unit’s user may have pressed {C} or 
{s} on the handset or {SP-PHONE} on the base unit.
InvalidLThere is no handset registered to the base unit 
matching the extension number you entered.
LYou selected your own extension number.
Invalid.
Please register
to the base unitLThe handset is not registered to the base unit. Register 
the handset (page 15).
Memory fullLThere is no space in memory to record new songs. 
Erase unnecessary songs (page 32).
No items storedLYour phonebook or redial list is empty.
L“Customize ring” is empty.
THA11.book  Page 47  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
48For assistance, please visit http://www.panasonic.com/phonehelp
No link to base. 
Move closer to base 
and try again.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antennas.
LThe handset’s registration may have been canceled. 
Re-register the handset (page 15).
Phonebook fullLThere is no space to store new items in the phonebook. 
Erase unnecessary items (page 22).
System is busy. 
Please try again 
later.LThe resources available for wireless communication 
(making or answering calls with a handset, monitoring 
audio in the room, etc.) are limited. Therefore, 
depending on the combination of wireless features 
being conducted at the same time, your desired 
operation may not be possible. Wait for other users to 
finish and try again.
LAnother user is listening to messages. Try again later.
Title errorLThe title for the customized ring is not entered or the title 
you entered is already used for another customized 
ring. Enter the title for that customized ring only.
Display messageCause & solution
THA11.book  Page 48  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp49
Troubleshooting
General use
Programmable settings
Making/answering calls, intercom
ProblemCause & solution
The unit does not work.LMake sure that the battery is installed correctly and fully 
charged (page 9).
LCheck the connections (page 9).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit. 
Register the handset (page 15).
“Recharge battery” is 
displayed and I cannot 
perform the following 
operations:
– recording or erasing a 
customized ringer
– editing a title for a 
customized ringer
– copying MULTI TALK V 
USB Utility settings 
(songs, phonebook 
items, programmable 
settings, etc.) from your 
computerLThe battery power is low. Fully charge the battery (page 
9) and try again.
ProblemCause & solution
I cannot program items.LWhile another user is listening to messages or the 
answering system is answering a call, you cannot 
program. Try again later.
While programming, the 
handset starts to ring.LA call is being received. Answer the call and start again 
after hanging up.
ProblemCause & solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.LMove the handset and the base unit away from other 
electrical appliances. (microwave, wireless LAN 
appliance, etc.)
LMove closer to the base unit.
LRaise the base unit antennas.
LTurn on the clarity booster feature (page 19).
THA11.book  Page 49  Tuesday, March 7, 2006  5:56 PM 
						

							Useful Information
50For assistance, please visit http://www.panasonic.com/phonehelp
PhonebookThe handset does not 
ring.LThe ringer volume is turned off. Adjust it (page 31, 42).
I cannot make a call.LThe dialing mode may be set incorrectly. Change the 
setting (page 35).
LThe base unit (including answering system) or another 
handset is in use. Try again later.
I cannot redial by 
pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset.LMake sure that a Panasonic optional headset is 
connected properly (page 46).
LIf “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
I cannot make long 
distance calls.LMake sure that you have long distance service.
I cannot page the 
handset or base unit.LThe called handset is too far from the base unit.
LThe called unit is in use. Try again later.
I cannot turn the clarity 
booster feature on.LThe resources available for wireless communication 
(making or answering calls with another handset, 
monitoring camera images from a computer, etc.) are 
limited. Wait for the other user to end the operation and 
try again.
The interrupt tones sound 
while I am on an outside 
call or on an intercom call 
or monitoring a room.LA call is being received. Press {OFF} to end the call or 
stop monitoring, then answer the call.
ProblemCause & solution
Copying stopped with an 
item displayed.LThe destination handset may have lost communication 
with the base unit, or the destination unit user may have 
pressed {C} or {s} on the handset or {SP-PHONE} 
on the base unit.
The displayed phonebook item was not copied to the 
unit. Press {OFF} on the handset. Confirm that the 
destination unit is not in use and try again.
ProblemCause & solution
THA11.book  Page 50  Tuesday, March 7, 2006  5:56 PM