Panasonic Home Communication System Cordless Handset Kx-tha11 2line Operating Instructions

							d Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp21
Handset phonebook
You can add 50 items to the handset 
phonebook and search for phonebook 
items by name. Each item can be assigned 
a name, phone number, ringer ID, and 
light-up ID. Ringer ID and light-up ID 
features (page 24) are available for Caller 
ID subscribers.
Important:
LYou can also create and edit phonebook 
items using your computer and send 
them to the handset. Refer to the help 
section of the MULTI TALK V USB Utility 
application for more information.
Adding items to the handset 
phonebook
1{MENU} (center of joystick) i d 
i {SELECT}
2{ADD}
3Enter the name (max. 16 characters). 
i {NEXT}
4Enter the phone number (max. 32 
digits). i {NEXT}
5Select the desired ringer ID (page 24). 
i {NEXT}
6Select the desired light-up ID (page 25). 
i {NEXT} i {SAVE}
LTo add other items, repeat from step 
2.
7{OFF}Note:
LTo assign a song as ringer ID, you can 
record it from an audio device (page 32) 
or copy it from your computer (refer to 
the help section of the MULTI TALK V 
USB Utility application).
LIf you select “No Ringer ID” (default), 
the handset uses the ringer tone you 
selected on page 31 when a call is 
received from that caller.
LIf you select “No Light-up ID” 
(default), the handset uses the ringer 
indicator color you selected on page 33 
when a call is received from that caller.
Character table for entering names
Note:
LTo enter another character that is 
located on the same dial key, first push 
{>} to move the cursor to the next 
space.
Editing/correcting a mistake
Use the joystick to move the cursor to the 
character or number you want to erase, 
then press {CLEAR}. Enter the 
appropriate character or number.
KeyCharacter
{1}&’ (), –. / 1
{2}abc ABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mn o MN O 6
{7}pqr s PQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*} ;
{#}#
THA11.book  Page 21  Tuesday, March 7, 2006  5:56 PM 
						

							d Phonebook
22For assistance, please visit http://www.panasonic.com/phonehelp
Note:
LPress and hold {CLEAR} to erase all 
characters or numbers.
Finding and calling a handset 
phonebook item
Phonebook items can be searched for 
alphabetically by scrolling through the 
phonebook items or by initial.
Once you have found the desired item, 
press {C} to dial the phone number.
LYou can also make a call by pressing 
{LINE1} or {LINE2}.
LIf you have registered a cellular phone to 
the base unit, you can make a call by 
pressing {CALL}, then pressing 
{LINE1} or {LINE2}.
Searching for a name alphabetically by 
scrolling through all items
1{MENU} (center of joystick) i d 
i {SELECT}
2Push {^} or {V} to select the desired 
item.
LTo display further information for the 
selected item, push {>}. To return to 
the list, push {
						

							d Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp23
LIf you have rotary or pulse service, you 
need to press {*} before pressing 
{MENU} in step 1 to change the dialing 
mode temporarily to tone.
Copying handset phonebook 
items
You can copy one or all of the phonebook 
items from the handset to the phonebook 
of the base unit or another compatible 
Panasonic unit (KX-THA11/KX-THA12/
KX-THA16/KX-THA17).
Important:
LIn order to correctly copy a ringer ID as a 
phonebook item, the same melodies 
must be stored in identical order in the 
memories of both units involved.  If the 
melody order in memory is different in 
the copy destination unit from the 
sending unit, the ringer ID will not be 
copied properly.  (This is not necessary if 
the ringer ID is set to use a preset 
melody.)
LLight-up ID settings for phonebook items 
are not copied to the base unit and other 
compatible Panasonic handsets (KX-
THA12/KX-THA16/KX-THA17).
LThe melodies and songs for ringer ID 
are not copied to the base unit.
Copying an item
1{MENU} (center of joystick) i d 
i {SELECT}
2{COPY}
3“Copy 1 item” i {SELECT}
4Select the destination unit. i 
{SELECT}
5Find the desired item (page 22). i 
{SEND}
6Press {OFF} after “Complete” is 
displayed.
Copying all items
1{MENU} (center of joystick) i d 
i {SELECT}
2{COPY}
3“Copy all items” i {SELECT}
4Select the destination unit. i {SEND}
5Press {OFF} after “Complete” is 
displayed.
THA11.book  Page 23  Tuesday, March 7, 2006  5:56 PM 
						

							G Caller ID Service
24For assistance, please visit http://www.panasonic.com/phonehelp
Using Caller ID service
This unit is Caller ID compatible. To use 
Caller ID features, you must subscribe to 
your telephone company’s Caller ID 
service.
Caller ID features
When an outside call is being received, the 
calling party’s name and telephone 
number are displayed.
Caller information for the last 50 different 
callers is logged in the caller list, allowing 
you to return missed calls. Caller 
information is stored by the most recent 
call to the oldest.
LGenerally caller information is displayed 
from the 2nd ring.
LIf the unit cannot receive caller 
information, the following is displayed:
–“Out of area”: The caller dialed 
from an area which does not provide 
Caller ID service.
–“Private caller”: The caller 
requested not to send caller 
information.
–“Long distance”: The caller called 
you long distance.
LIf the unit is connected to a PBX system, 
caller information may not be received 
properly. Consult your PBX supplier.
Private name display
When caller information is received and it 
matches a phone number stored in the 
phonebook, the stored name is displayed 
and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call 
Waiting with Caller ID services, the 2nd 
caller’s information is displayed after you 
hear a Call Waiting tone (page 18).
Note:
LPlease contact your telephone company 
for details and availability of this service 
in your area.
Talking Caller ID
This feature lets you know who is calling 
without looking at the display. When a call 
comes in, the handset announces the 
caller’s name displayed on the handset 
following every ring.
To use this feature, you must subscribe to 
your telephone company’s Caller ID 
service.
LName pronunciation may vary. This 
feature may not pronounce all names 
correctly.
LCaller ID supports names of up to 15 
letters. If the caller’s name has more 
than 15 letters, the name is not 
displayed or announced correctly.
LUsually the handset announces the 
caller’s name after the 2nd ring.
LWhen you receive a call while on the 
phone, the 2nd caller’s name is not 
announced even if you subscribe to both 
Caller ID and Call Waiting with Caller ID 
services.
LThis feature can be turned on or off 
(page 34).
Ringer ID
This feature can help you identify who is 
calling by using different ringers for 
different callers stored in the phonebook. 
You can assign a different ringer to each 
phonebook item. When a call is received 
from a caller stored in the phonebook 
(page 21), the ringer is used after Caller ID 
information is displayed.
Ann
555-321-5555
THA11.book  Page 24  Tuesday, March 7, 2006  5:56 PM 
						

							G Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp25
Light-up ID
This feature can help you identify who is 
calling by using different ringer indicator 
colors for different callers stored in the 
handset phonebook (page 21). You can 
assign a different indicator color to each 
handset phonebook item. When a call is 
received from a caller stored in the 
handset phonebook, the indicator color is 
used after Caller ID information is 
displayed.Caller list
Caller information for the last 50 different 
callers is logged in the caller list. You can 
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the 
call as a missed call. The number of 
missed calls is shown on the display. This 
lets you know if you should view the caller 
list to see who called while you were out.
Viewing the caller list and 
calling back
1{MENU} (center of joystick) i G 
i {SELECT}
2Push {V} to search from the most 
recent call, or {^} to search from the 
oldest call.
3{C}
Note:
LIf the indicated line is already being used 
or you want to select the other line, 
select the desired line by pressing 
{LINE1} or {LINE2}.
LIf you have registered a cellular phone to 
the base unit, you can make a call by 
pressing {CALL}, then pressing 
{LINE1} or {LINE2}.
Displayed symbols
Lm and n indicate which line the caller 
information was received from.
LIf the same caller calls more than once, it 
is displayed with the number of times the 
caller called (“×2” to “×9”). Only the date 
and time of the most recent call is 
stored.
LA Q is displayed next to items which 
have already been viewed or answered.
THA11.book  Page 25  Tuesday, March 7, 2006  5:56 PM 
						

							G Caller ID Service
26For assistance, please visit http://www.panasonic.com/phonehelp
Editing a caller’s phone number 
before calling back
You can edit a phone number in the caller 
list by removing its area code and/or the 
long distance code “1”.
1{MENU} (center of joystick) i G 
i {SELECT}
2Select the desired item.
3Press {EDIT} repeatedly until the 
phone number is shown in the desired 
format. 
1Local phone number
2Area code – Local phone number
31 – Area code – Local phone 
number
4{C}
Caller ID number auto edit feature
Once you call back an edited number, the 
unit can automatically edit other incoming 
phone numbers each time you receive a 
call.
For example, you can use this feature to 
set the unit to ignore the area code of 
callers in your area code, so that you can 
call these local numbers using caller 
information without dialing the area code.
To activate this feature, you must edit an 
item in the caller list, then call that number. 
After that, phone numbers from that 
caller’s area code are edited automatically. 
This feature can be turned on or off (page 
35). The default setting is “On”.
Note:
LPhone numbers from the 4 most recently 
edited area codes are automatically 
edited.LIf you move to another area, you can 
turn this feature off to erase previously 
edited area codes. To use this feature 
again, turn it on and reprogram the area 
codes you want to edit once again.
Storing caller information into 
the phonebook
1{MENU} (center of joystick) i G 
i {SELECT}
2Select the desired item.
LTo edit the number, press {EDIT} 
repeatedly until the phone number is 
shown in the desired format.
3{>} to save.
LEnter the name if necessary (page 
21) i {NEXT}.
4Select the desired ringer ID. i 
{NEXT}
5Select the desired light-up ID. i 
{NEXT} i {SAVE} i {OFF}
Erasing caller information
Erasing a selected item
1{MENU} (center of joystick) i G 
i {SELECT}
2Select the desired item.
3{CLEAR} i {OFF}
Erasing all items
1{MENU} (center of joystick) i G 
i {SELECT}
2{ERASE} i {YES}
3Press {OFF} after “All erased” is 
displayed. Example:
Example:
Example:
321-5555
555-321-5555
1-555-321-5555
THA11.book  Page 26  Tuesday, March 7, 2006  5:56 PM 
						

							Intercom
For assistance, please visit http://www.panasonic.com/phonehelp27
Intercom feature
Intercom calls can be made between the 
handset and the base unit, and between 
the handset and another compatible 
Panasonic unit (KX-THA11/KX-THA12/
KX-THA16/KX-THA17).
Making intercom calls
1{INTERCOM}
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {8}).
LThe destination unit beeps for 1 
minute.
LTo stop paging, press {OFF}.
3To end the intercom call, press {OFF}.
Answering intercom calls
When the unit is being paged, it rings and 
displays the extension number of the 
paging party.
1Press {C} to answer the page.
2To end the intercom call, press {OFF}.
Note:
LThe ringer volume for intercom calls 
follows the higher volume level of the 2 
lines (page 31).
LWhen the ringer volume is set to off for 
both lines, the handset will ring at the 
low level for intercom calls.
Transferring a call
Outside calls can be transferred between 
the handset and the base unit, and 
between the handset and another 
compatible Panasonic unit (KX-THA11/
KX-THA12/KX-THA16/KX-THA17).
Transferring calls
1During an outside call, press 
{INTERCOM} to put the call on hold.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {8}).
LIf you do not wish to announce the 
transfer, skip to step 4.
3Wait for the paged party to answer.
LIf the paged party does not answer, 
press {LINE1} or {LINE2} that is 
flashing to return to the outside call.
4To complete the transfer, press {OFF}.
Note:
LIf the paged party does not answer 
within 1 minute after you hang up, your 
phone rings and the call is returned to 
your phone. You can speak to the caller 
again by pressing {LINE1} or {LINE2} 
on the handset.
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party hangs up the call, 
you can talk to the outside caller.
Note:
LIf the paging party hangs up before you 
answer the page, “Incoming call” is 
displayed. Press {LINE1} or {LINE2} to 
take the transferred call.
THA11.book  Page 27  Tuesday, March 7, 2006  5:56 PM 
						

							Intercom
28For assistance, please visit http://www.panasonic.com/phonehelp
Transferring a call to the 
answering system
When you answer a call and the caller 
wants to talk to someone who is not 
available, you can transfer the caller to the 
answering system, where the caller can 
leave a message.
Tell the outside caller you will transfer him 
or her to the answering system.
1During an outside call, press 
{INTERCOM} to put the call on hold.
2Press {9} to hang up the call.
Note:
LAfter you press {9}, the caller hears the 
greeting message and can leave a 
message after the beep.
Conference calls
Conference call with 2 outside 
calls
While you are talking with an outside caller, 
you can make or answer a 2nd call on the 
other line, and then combine the calls to 
establish a conference call.
1During an outside call, press {HOLD} 2 
times.
2To answer a 2nd call, press {LINE1} or 
{LINE2}.
To make a 2nd call, press {LINE1} or 
{LINE2}, then dial the phone number.
3When the 2nd call is connected, press 
{CONF} to make a conference call.
LTo hang up only one line, press 
{LINE1} or {LINE2} for the party with 
which you want to continue talking.
LTo put both lines on hold, press 
{HOLD}. To talk with only one caller, 
press {LINE1} or {LINE2} for the 
party with which you want to continue 
talking. To resume both lines, press 
{CONF}.
Note:
LMultiple parties can join a conference 
call. The possible number of 
participating parties depends on the 
resources available for wireless 
communication. When another 
participating party cannot join a 
conversation, “System is busy. 
Please try again later.” is 
displayed.
THA11.book  Page 28  Tuesday, March 7, 2006  5:56 PM 
						

							Intercom
For assistance, please visit http://www.panasonic.com/phonehelp29
Conference call with an outside 
call and an intercom call
While you are talking with an outside caller, 
one more extension can join the 
conversation and establish a conference 
call.
1During an outside call, press 
{INTERCOM}.
2To page the base unit, press {0}.
To page another handset, enter its 
extension number ({1} to {8}).
3When the paged party answers, press 
{CONF} to make a conference call.
LTo leave the conference, press 
{OFF}. The other 2 parties can 
continue the conversation.
Note:
LThe outside call can be put on hold by 
pressing {HOLD}. Only the person who 
placed the call on hold can resume the 
full conference by pressing {CONF}.
LMultiple parties can join a conference 
call. The possible number of 
participating parties depends on the 
resources available for wireless 
communication. When another 
participating party cannot join a 
conversation, “System is busy. 
Please try again later.” is 
displayed.
Call share
This feature allows the handset to join an 
existing outside call.
Joining a conversation
Join the conversation by pressing {LINE1} 
or {LINE2} to select the line that is being 
used by another extension for an outside 
call.
L“Conference” is displayed.
Note:
LMultiple parties can join a conference 
call. The possible number of 
participating parties depends on the 
resources available for wireless 
communication. When another 
participating party cannot join a 
conversation, “System is busy. 
Please try again later.” is 
displayed.
Call privacy
Call privacy allows you to prevent other 
users from joining your conversations with 
outside callers. To allow other users to join 
your conversations, leave this feature off.
1Press {MENU} (center of joystick) 
during an outside call.
2To turn this feature on, select “Privacy 
on”. 
To turn this feature off, select “Privacy 
off”.
3{SELECT}
Note:
LThis feature will turn off after you hang 
up the call.
THA11.book  Page 29  Tuesday, March 7, 2006  5:56 PM 
						

							F Monitoring
30For assistance, please visit http://www.panasonic.com/phonehelp
Monitoring feature
This feature allows you to monitor the 
room where a unit is located. The 
monitored unit does not ring, allowing you 
to easily monitor a baby’s room, for 
example, from different areas of the 
house.
Note:
LYou can place the handset on the 
charger while monitoring using the 
speakerphone.
Enabling monitoring access
To use the monitoring feature, you need to 
set the destination unit to be monitored 
beforehand.
–“Permit”: allows the unit to be 
monitored.
–“Deny”: denies access from other units.
1{MENU} (center of joystick) i h i 
{SELECT}
2“Monitor access” i {SELECT}
3Select the desired setting. (Default: 
“Deny”) i {SAVE} i {OFF}
Audio monitor
This feature allows you to listen to the 
audio in the room where the handset or 
base unit is located.
Monitoring audio in the room
1{MENU} (center of joystick) i F 
i {SELECT}
2Select the desired unit. i {SELECT}
LYou can listen to the audio.
3Press {OFF} to stop monitoring.
Note:
LTo start monitoring quickly, press 
{INTERCOM}, then press {*} instead 
of step 1. Before using this feature, allow access 
to the destination unit by selecting 
“Permit” in the monitor access setting 
(page 30).
THA11.book  Page 30  Tuesday, March 7, 2006  5:56 PM