Panasonic Hd Visual Communication Unit Kx Vc500 Operating Manual

Inputting Letters and Numbers
You can use the remote control to input letters and numbers.
The  following 
table details the characters and numbers that can be input. Press the indicated button repeatedly
to cycle through the characters and numbers assigned to that button until the character you want to input is
displayed. If you want to input another character using the same button, press  [ ] to move the input cursor
to the right.
Button Letter Mode Number Mode 1
1 a b c A B C 2
2 d e f D E F 3
3 g h i...

Switching the Input Mode
Pressing [B] will switch input between letter mode and number mode. The current input mode is displayed in
the guide area.
Example: letter mode currently selected Deleting an Input Character
Press [Y] to delete an input character. The character deleted depends on the position of the cursor:
•If the cursor is to the right of the last character in the line, the last character will be deleted.
• If the cursor is within a line of characters, the character to the right of the cursor...

Changing the Remote Control Batteries
1.Open the cover. 2.
Take out the AA batteries.
3. Insert new batteries (AA dry cell), minus side first, then close the cover. Document Version  2010-03  
Operating Manual 53M
i
s
c
e
l
l
a
n
e
o
u
s
Miscellaneous   

Cleaning the Unit
When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the
power is on may cause a malfunction. •
Wipe the unit with a dry, soft cloth.
When  the 
unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp
cloth. Then, wipe down the unit with a dry, soft cloth.
• Do not use the following when cleaning the unit. They may cause unit discoloration or damage.
–Petroleum
– Scouring powder
– Alcohol
–...

Support Web
Please visit our support web page at your convenience:
http://www.panasonic.net/support/business.html Document Version  2010-03  
Operating Manual 55A
d
d
i
t
i
o
n
a
l
I
n
f
o
r
m
a
t
i
o
n
Additional Information 

Troubleshooting
If a 
problem is occurring with the operation of the device, check here for possible solutions. Before proceeding
check all connections to make sure they are secure, and that power is flowing from the outlet that the KX-VC500
is plugged into.
Basic Operation Problem Cause and Solution
The power does not turn on. •The power cord is not plugged into the outlet.
→ Plug the power cord into the outlet.
There is no display. •A cable or cord is not properly connected.
→ Check that all cables to...

Problem Cause and Solution
Cannot connect with another
party. •
The LAN cable is not connected properly.
→ Check that it is connected to the KX-VC500 properly. ( Page 14)
• The IP address is not entered correctly.
→ Confirm that the other party’s IP address is correctly entered.
• The internet connection is not established.
→ Some hubs, routers, etc. can take 10 seconds or more to establish an
internet connection.
• The encryption and pre-shared key settings do not match those of the
other party in a...

Audio
Problem Cause and Solution
The other party cannot hear
your voice. •
The microphone cable is not properly connected.
→ Check that the microphone is properly connected to the KX-VC500.
(Page 14)
• The microphone is muted.
→ Press  [MIC Mute ]
 
on the remote control, or press the MIC Mute button
on the Boundary Microphone to unmute the microphone. (Page 34)
• The microphone is being obstructed.
→ During the video conference call, do not block the microphone with your
hand or other object.
• You are...

Problem Cause and Solution
The orientation of the image
and sound do not match (the
voice  of 
a person on a side of
the screen comes from the
opposite side’s speaker, etc.). •
The speakers are not properly positioned.
→ Position speakers on either side of the display and check that the left/
right wiring is correct. If you place the display at the front of the room
and the speakers at the back, the microphone ’s left/right spatial
direction 
may be reversed, and the orientation of the image and sound...

Message Cause and Solution
Invalid Default Gateway. •The input default gateway is invalid.
→ Enter a valid default gateway.
Invalid Date/Time. •Enter a date within the valid parameters.
→ Enter a date between January 1, 2009, and December 31, 2035.
Check Secondary Input (PC /
Sub-Camera) Connection. •
A cable or cord is not properly connected.
→ Check that all cables to the KX-VC500 are connected properly.
(Page 37, Page 39)
• The computer or sub video camera is not turned on.
→ Turn on the computer or...