Panasonic Hd Visual Communication Unit Kx Vc500 Operating Manual

							Operating Manual
HD Visual Communication Unit
Model No.KX-VC500
Thank you for purchasing a Panasonic HD Visual Communication Unit.
Please read this manual carefully before using this product and save this manual for future use.
Document Version: 2010-03  
						

							Introduction
Feature Highlights
*1 
DCE: Data Circuit-terminating Equipment
Lifelike Visual Communication You can experience lifelike visual communication with smooth, high-quality video and clear stereo* 2
 sound.
*2  Monaural if 2 or more microphones are used.
Simply Operated Visual Communication You can easily begin a video conference call by pressing the KX-VC500 ’s One-Touch Connection button
followed by the Start button. (Page 22)
Home Electronics-style Remote Control Operation and Simple, Easy to
Understand Graphical User Interface You 
can make settings and perform operations using familiar remote control operations and a simple, easy to
understand interface.
Stabilized Communication Quality In periods of network congestion, automatic packet transmission rate quality control prevents packet loss to
maintain a video conference call’s image and sound quality. This allows visual communication with stabilized
communication quality even over an internet connection. 2 Operating Manual
Document Version  2010-03  IntroductionDCE*1DCE*1
Video camera
Display
Microphone
Router
InternetRouter MicrophoneVideo camera
Display  
						

							Selectable Video Source
By connecting your computer or video camera to the KX-VC500, you can show your computer ’s screen or
video camera image to video conference call participants. (
Page 37, Page 39)
Encrypted Communication Packets sent for video conference calls can be encrypted to prevent packet leaks, tampering, or
eavesdropping.
Trademarks •HDMI is a trademark or registered trademark of HDMI Licensing LLC.
• This product is licensed under the AVC Patent Portfolio License. This license permits the end user to
perform, for personal and non-commercial use, only the following actions:
–Encode video in compliance with the AVC Standard (below, "AVC Video").
– Decode AVC Video that was encoded by a consumer engaged in both personal and non-commercial
activity.
– Decode AVC Video obtained from a video provider licensed to provide AVC Video.
Additional information may be obtained from MPEG LA, LLC. See http://www.mpegla.com.
Open Source Software Parts of this product use Open Source Software supplied based on the conditions of the Free Software
Foundation’s GPLs and/or LGPLs and other conditions. Relevant conditions apply to this software. Therefore,
please read license information about GPLs and LGPLs, and information about other Open Source Software
in the included CD-ROM before using this product. Also, some software parts of this product are licensed under
the MOZILLA PUBLIC LICENSE (MPL). You can get the source codes licensed under GPL, LGPL, and MPL.
Please note that software licensed under GPL, LGPL, and MPL is not under warranty. Document Version  2010-03  
Operating Manual 3 Introduction 
						

							Precaution
4 Operating Manual
Document Version  2010-03  IntroductionNotice for users in California
This product contains a CR coin cell lithium battery that 
contains perchlorate material—special handling may 
apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate  
						

							Table of Contents
For Your Safety .. ...................................................................................... 7
For Your Safety .. ............................................................................................................... 7
Before Operation .. .................................................................................. 10
Notes about Operation .. ................................................................................................. 10
Data Security ................................................................................................................... 11
Privacy and Right of Publicity .. ..................................................................................... 11
Federal Communications Commission Requirements .. ..............................................12
Preparation ............................................................................................. 13
Part Names and Usage ................................................................................................... 13
Main Unit (Front) ............................................................................................................ 13
Main Unit (Back) ............................................................................................................. 14
Remote Control .............................................................................................................. 15
Boundary Microphone (Optional Accessory) .. ................................................................16
LED Patterns .................................................................................................................. 17
Screen Standby .............................................................................................................. 17
Turning the Power On/Off .. ............................................................................................ 18
Screen Display ................................................................................................................ 19
Home Screen (Idle Screen) .. .......................................................................................... 19
Menu Screen (Idle Screen) .. .......................................................................................... 20
Video Conference Call Screen .. ..................................................................................... 21
Starting a Video Conference .. ............................................................... 22
Making a Video Conference Call .. .................................................................................. 22
Calling Using Speed Dial (2-party Conference/3-party Conference) .. ............................22
Calling from the Contact List (2-party Conference/3-party Conference) .. ......................25
Calling by Entering an IP Address .. ................................................................................ 26
Calling from the Call History .. ......................................................................................... 27
Answering a Video Conference Call .. ............................................................................ 28
Changing the Screen Layout .. .............................................................. 30
Changing the Screen Layout during a 2-party Video Conference Call .. ....................30
Changing the Screen Layout during a 3-party Video Conference Call .. ....................31
Adjusting the Volume and Sound Quality .. .........................................33
Adjusting the Volume .. ................................................................................................... 33
Muting the Microphone .. ................................................................................................. 34
Reducing Microphone Noise .. ........................................................................................ 35
Adjusting Sound Quality .. .............................................................................................. 36
Displaying Other Video Sources .. ........................................................37
Displaying a Computer’s Screen .. ................................................................................. 37
Displaying the Sub Video Camera’s Image .. ................................................................39
Displaying the Connection Status .. ......................................................41
Displaying the Connection Status .. ............................................................................... 41
Displaying Unit Information .. ......................................................................................... 42
Contacts and Settings .. ......................................................................... 43
Adding Contacts to the Contact List .. ........................................................................... 43
Registering a New Contact .. ........................................................................................... 43Document Version  2010-03  
Operating Manual 5 Table of Contents 
						

							Editing Contact Information ..
.......................................................................................... 44
Deleting a Contact .. ........................................................................................................ 44
Registering a Contact from the Call History .. .................................................................45
Changing System Settings .. ........................................................................................... 46
Setting the Unit Name .................................................................................................... 46
Setting the Date and Time .............................................................................................. 46
Making Network Settings .. .............................................................................................. 46
Display Unit Information .. ............................................................................................... 47
Making Administrator Menu Settings .. .......................................................................... 48
Logging in to the Administrator Menu .. ........................................................................... 48
Making Software Update Settings .. ................................................................................ 48
Updating Software .. ........................................................................................................ 49
Input .. ...................................................................................................... 51
Inputting Letters and Numbers .. .................................................................................... 51
Miscellaneous .. ....................................................................................... 53
Changing the Remote Control Batteries .. .....................................................................53
Cleaning the Unit .. ........................................................................................................... 54
Additional Information .. ......................................................................... 55
Support Web .. .................................................................................................................. 55
Troubleshooting .. ............................................................................................................ 56
Basic Operation .............................................................................................................. 56
Audio .............................................................................................................................. 58
System Settings ............................................................................................................. 59
Error Messages .............................................................................................................. 59
Miscellaneous .. ............................................................................................................... 60
Specifications .. ....................................................................................... 61
System Specifications .................................................................................................... 61
Index.............................................................................................................. 626 Operating Manual
Document Version  2010-03  Table of Contents 
						

							For Your Safety
To prevent personal injury and/or damage to property,
be sure to observe the following safety precautions.
The following symbols classify and describe the
level of hazard and injury caused when this unit is
operated or handled improperly.
Denotes a potential hazard that could result in
serious injury or death.
Denotes a hazard that could result in minor injury or
damage to the unit or other equipment.
The following types of symbols are used to classify
and describe the type of instructions to be
observed. (The following symbols are examples.) This symbol is used to alert users to a specific
operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in order
to operate the unit safely. Power and Ground Connection
The power source voltage of this unit is
listed on the nameplate. Only plug the
unit into an AC outlet with the proper
voltage. If you use a cord with an
unspecified current rating, the unit or
plug may emit smoke or become hot to
the touch.
Do not connect the unit to the AC outlet,
AC extension cords, etc., in a way that
exceeds 
the 
power rating of, or does not
comply with the instructions provided
with, the AC outlet, AC extension cords,
etc. To ensure safe operation the power cord
supplied must be inserted into a
standard three-prong AC outlet which is
effectively 
grounded 

through the normal
wiring. The fact that the equipment operates
satisfactorily does not imply that the
power point is grounded and that the
installation is completely safe. For your
safety, 
if 

in any doubt about the effective
grounding of the power point, consult a
qualified electrician. Plug the power cord firmly into an AC
outlet. Otherwise, it can cause fire or
electric shock.
Do not pull, bend, rest objects on, or
chafe 
the 

power cord and plug. Damage
to the power cord or plug can cause fire
or electric shock. Do not allow anything to rest on the AC
adaptor cord or AC cord. Do not locate
this unit where the AC adaptor cord or
AC cord may be stepped on or tripped
on.
Do not attempt to repair the power cord,
or plug. If the power cord or plug is
damaged or frayed, contact an
authorized service representative for a
replacement.
Document Version  2010-03  
Operating Manual 7 For Your Safety For Your SafetyWARNING CAUTION   WARNING          
						

							Ensure that the plug connection is free
of dust. In a damp environment, a
contaminated connector can draw a
significant amount of current that can
generate 
heat, 
and eventually cause fire
if left unattended over an extended
period of time. Stop operation immediately if the unit
emits smoke, excessive heat, abnormal
smell 
or 

unusual noise. These conditions
can cause fire or electric shock.
Immediately turn the unit off, and unplug
the power cord, and contact your dealer
for service. Do not connect or disconnect the AC
plug with wet hands. Danger of electric
shock exists.
When disconnecting the unit, grasp the
plug instead of the cord. Pulling on a
cord forcibly can damage it, and cause
fire or electric shock.
During thunderstorms, do not touch the
unit and plug. It may cause an electric
shock.
Operating Safeguards Do not disassemble this unit. Only
qualified personnel should service this
unit. 
Disassembling 

the unit may expose
you to dangerous voltages or other risks.
Incorrect reassembly can cause electric
shock. Do not alter the unit or modify any parts.
Alteration or modification can cause fire
or electric shock.
If metal fragments or water gets into the
unit, 
turn 

the unit off and unplug the unit
immediately. Contact your dealer for
service. Operating the contaminated unit
can cause fire or electric shock. Do not insert foreign objects into the unit.
Do not place the remote control in
microwave ovens or on induction
cookware. Clean the AC plug periodically with a
soft, dry cloth to remove dust and other
debris.
Do not use the supplied power cord with
any other device. It may cause fire or
electric shock.
Never open or remove unit covers that
are 
screwed 

with screws. A high-voltage
component can cause electric shock.
Installation Do not touch the unit, AC adaptor, AC
adaptor cord, or AC cord during a
lightning storm.
The AC adaptor should be connected to
a 
vertically 

oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected Only connect the unit to the type of
electric power specified on the label
affixed to the unit. Confirm the type of
electric 
power 

supplied to the installation
site if necessary.
Battery The battery contains diluted sulfuric
acid, a very toxic substance. If the
battery leaks and the liquid inside spills
on the skin or clothing, immediately
wash it off with plenty of clean water. If
the liquid splashes into eyes,
immediately 
flush 

the eyes with plenty of
clean water and consult a doctor.
Sulfuric acid in the eyes may cause loss
of eyesight and acid on the skin will
cause burns. Do not charge, short, heat, break or
throw in a fire, as it may result in the
battery leaking, generating heat, or
bursting.
Do not connect the positive terminal and
the negative terminal of the battery to
each other with any metal object (such
as wire).
8 Operating Manual
Document Version  2010-03  For Your Safety                    
						

							Do not carry or store the batteries
together with necklaces, hairpins, or
other metal objects.
Do not mix old and new batteries or
different types of batteries.
Batteries that seem worn down or
damaged should not be used. Using
worn down or damaged batteries may
result in leaking.
Do not use rechargeable batteries.
Take the depleted batteries out of the
remote control. Otherwise, the batteries
may leak.
Power
When the unit is not used over an
extended period of time, take the
batteries out of the remote control.
Otherwise, the batteries may leak. Do
not use the leaked batteries.
When the unit is not used over an
extended 
period 
of time, switch it off and
unplug it. If an unused unit is left
connected to a power source for a long
period, degraded insulation may cause
electric shock, current leakage, or fire. The unit should be used only with the
power cord enclosed with the unit.
Installation Do not expose the unit to contact with
liquids 
(rain, 

water, moisture, oil, etc.) or
excessive smoke or dust. Do not subject
the unit to excessive shock. Place this unit on a flat surface. Serious
damage and/or injury may result if the
unit falls. Allow 10 cm (4 in) clearance around the
unit for proper ventilation.
Do not place the unit in an area close to
fire. Doing so may cause fire.
Battery Be sure to use the specified type of
batteries only.
Ensure that batteries are installed with
correct polarity. Incorrectly installed
batteries can burst or leak, resulting in
spillage or injuries.
This product contains batteries. Replace
only with the same or equivalent type.
Improper 
use 

or replacement may cause
overheating, rupture or explosion
resulting in injury or fire. Dispose of used
batteries according to the instructions of
your local solid waste officials and local
regulations. When replace the batteries for the
remote 
control, 

use AA/R6 type dry cell. Do not install the battery backwards so
that the polarity is reversed.
Document Version  2010-03  
Operating Manual 9 For Your Safety     CAUTION              
						

							Notes about Operation
Please 
pay 
attention to the following points when using
this device:
1. Please contact your dealer for installing,
upgrading, or repairing this device.
2. Do not forcefully hit or shake this device.
Dropping or bumping this device can damage or
break this device.
3. Do not place this device in a freezer or other
location where it is exposed to cold
temperatures.
Doing so may result in damage or malfunctions.
4. Place this device at least 2 m (6 ft) away from
radios, office equipment, microwave ovens, air
conditioning units, etc.
Noise from electronic devices can cause static and
interference in other devices.
5. Do not place this device in direct sunlight, near
a heating unit or boiler, or other locations where
it is exposed to high temperatures.
Doing so may result in damage, including warping
or deteriorating of the casing and other parts.
6. Do not place this device in a location where it is
exposed to hydrogen sulfide, phosphorous,
ammonia, sulfur, carbon, acid, dirt, toxic gas,
etc.
Doing so may result in damage, and the usable
life-span of the device may decrease.
7. Do not apply insecticides or other volatile
liquids to the device, nor leave rubber bands or
vinyl objects on the device for extended periods
of time.
Doing so may result in alterations to the material or
paint peeling off the device.
8. Do not bring cards with magnetic strips, such
as credit cards and telephone cards, near the
microphone.
Cards might become unusable.
9. Do not bring the device near items that emit
electromagnetic waves or that are magnetized
(high-frequency sewing machines, electric
welders, magnets, etc.).
Doing so may result in static noise or damage. 10.
Keep the device at least 10 cm (4 in) away from
all walls.
If placed 
against a wall, the device may not be able
to ventilate properly, which may lead to a system
malfunction due to overheating.
11. Avoid placing the device in areas with high
humidity, and exposing it to rain.
Neither the main unit nor the power plug is water
resistant.
12. The power outlet should be near the product
and easily accessible.
About the Operating Environment
This device includes a feature that automatically adjusts
voice transmissions to improve clarity. After beginning
a video conference call, adjustments to the call
environment may not complete immediately, and as a
result voices may cut out or echo. In such cases, at the
beginning of the video conference call, be sure to speak
in turn with other parties.
About Moving the Device
Do not move this device while cords are still connected.
Doing so may result in damage to the cords.
Other
• This device is a class A information technology
device. Using this device in a residential setting can
cause radio wave interference. In these cases, the
user may be responsible for taking appropriate
measures to prevent the interference.
• The unit may not operate in the event of a power
failure.
• The illustrations and screenshots in this manual are
for reference only and may vary from the actual
product. 10 Operating Manual
Document Version  2010-03   Before OperationBefore Operation